Lexmark X215 MFP User Manual page 85

Problem
Incoming fax has blank spaces
or is received with a poor
quality.
Some of the words on a
incoming fax are stretched.
There are lines on the
documents you send.
Machine dials a number, but
fails to make a connection with
another fax machine.
Documents are not stored in
memory.
Blank areas appear at the
bottom of each page or on
other pages, with only a small
strip of text printed at the top.
Possible cause and solution
• Fax machine sending you the fax may be faulty.
• Fax machine sending you a fax may have a dirty document glass. Clean
the document glass.
• Noisy phone line can cause line errors.
• Check your machine by making a copy.
• Toner cartridge may be empty. Replace the toner cartridge.
Fax machine sending you the fax had a temporary jam.
Check your scan glass for marks and clean it.
The other fax machine may be turned off, out of paper, or cannot answer
incoming calls. Ask the receiving fax recipient to solve the problem.
There may not be enough memory to store the document. If the display
shows a MEMORY FULL message, delete any documents you no longer need
from the memory, and then restore the document.
You may have chosen the wrong paper settings.
Solving problems
85