Solving Print Quality Problems; Isolating Print Quality Problems; Blank Pages; Characters Have Jagged Or Uneven Edges - Lexmark 280 User Manual

Solving print quality problems

The information in the following topics may help you solve print quality problems. If these suggestions do not correct
the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement.

Isolating print quality problems

To help isolate print quality problems, print the print quality test pages:
1
Make sure paper is loaded in Tray 1.
2
Turn the printer off.
3
From the printer control panel, press and hold
4
Release both buttons when the clock appears, and wait for Config Menu to appear.
5
Press the down arrow button until Prt Quality Pgs appears, and then press
The print quality test pages print.
6
Press the down arrow button until Exit Config Menu appears, and then press
Resetting the Printer appears briefly, followed by a clock, and then Ready appears.

Blank pages

Cause
Packaging materials have not been removed from
the toner cartridge.
Toner is low.
Toner cartridge is defective or empty.
Printer requires servicing.

Characters have jagged or uneven edges

If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.
and the right arrow button while turning the printer on.
Solution
Remove the packaging materials from the toner cartridge, and
reinstall it.
Remove the toner cartridge from the printer. Shake the
•
cartridge back and forth several times, and then reinstall it.
Install a new toner cartridge.
•
Replace the toner cartridge.
Call for service.
Troubleshooting
183
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