Print Troubleshooting - Lexmark 2500 Series Getting Started Manual

Check ink
Cartridges may have tape
on them
Make sure the printer is
set as the default printer
and is not on hold or
paused.
May need to reconnect
power supply
Software may not be
installed correctly

Print troubleshooting

•
"Improving print quality" on page 45
•
"Poor text and graphic quality" on page 45
•
"Poor quality at the edges of the page" on page 46
•
"Print speed is slow" on page 46
Check the ink levels, and install new print cartridges if necessary.
1
Remove the print cartridges.
2
Make sure the sticker and tape have been removed.
3
Reinsert the cartridges.
1
Click:
•
In Windows XP Pro: Start
•
In Windows XP Home: Start
•
In Windows 2000 or Windows Vista: Start
2
Double-click the name of your printer.
3
Click Printer.
•
Make sure no check mark appears next to Pause Printing.
•
Make sure a check mark does appear next to Set As Default.
1
Press to turn the printer off.
2
Disconnect the power cord from the wall outlet.
3
Gently remove the power supply from the printer.
4
Reconnect the power supply to the printer.
5
Plug the power cord into the wall outlet.
6
Press to turn the printer on.
1
Uninstall the printer software, and then reinstall it. For more information, see
"Removing and reinstalling the software" on page 55.
2
If the software still does not install correctly, visit our Web site at
www.lexmark.com to check for the latest software.
a
In all countries or regions except the United States, select your country or region.
b
Click the links for drivers or downloads.
c
Select your printer family.
d
Select your printer model.
e
Select your operating system.
f
Select the file you want to download, and then follow the directions on the
computer screen.
Troubleshooting
1
2
Settings Printers and Faxes.
Control Panel
44
Printers and Faxes.
Settings Printers.