Scan Troubleshooting - Lexmark 2500 Series Getting Started Manual

Poor copy quality
•
Blank pages
•
Checkerboard pattern
•
Distorted graphics or pictures
•
Missing characters
•
Faded print
•
Dark print
Check the control
panel for any blinking
lights
Check ink
Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
Review steps to
improve print quality
Check quality of
original document
Are you scanning from
photo or glossy paper,
a magazine, or a
newspaper?
Check document
placement
Partial document or photo copies
Check document
placement
Check paper size

Scan troubleshooting

•
"Scanner does not respond" on page 49
•
"Scan was not successful" on page 49
•
"Scanning takes too long or freezes the computer" on page 49
•
"Poor scanned image quality" on page 50
•
"Partial document or photo scans" on page 50
If one of the lights is blinking, see "Blinking lights on the control panel" on page 53.
Check the ink levels, and install a new print cartridge if necessary.
See "Improving print quality" on page 37.
If the quality of the original document is not satisfactory, try using a clearer version of the
document or image.
If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper,
see "Removing image patterns from photos, magazines, or newspapers" in the "Scanning"
chapter of the User's Guide on the CD.
Make sure the document or photo is loaded facedown on the scanner glass in the lower
right corner.
Make sure the document or photo is loaded facedown on the scanner glass in the lower
right corner.
Make sure the paper size being used matches the size you selected.
Troubleshooting
•
Skewed lines
•
Smudges
•
Streaks
•
Unexpected characters
•
White lines in print
48