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If something doesn't seem to work
Symptoms
No sound
Crackling noises or distorted
sound.
NICAM switching to mono.
No stereo sound from other
equipment such as a video
recorder or satellite receiver.
Symptoms
Snowy picture
Extra outlines on objects in
the picture (ghosts).
Spots or streaks on the
picture.
No picture.
Jumbled teletext characters.
When RGB input is used
the picture moves about on
the screen.
Sound
Possible causes
The volume is set to minimum.
The mute is switched on.
The headphone plug is inserted
Interference from cars, fluorescent
lights, a video recorder, a radio
broadcast, a personal computer or
other electrical equipment.
A weak signal or a NICAM mono
broadcast.
A mono SCART lead is being used
to connect the equipment to the
television.
You are watching the pictures from
the equipment on a television
channel.
Picture
Possible causes
The outside aerial has moved, or is
damaged or has been disconnected.
Your video recorder could be faulty.
The aerial is receiving reflected
signals from hills or buildings.
Interference from electric motors,
motor vehicles, welding
equipment, neon signs, radar
installations and so on.
Brightness and contrast levels are
set to minimum.
Poor quality signal.
Synchronisation signal is missing.
22
What to do
Turn the volume up.
Press the mute button to release 'mute'.
Unplug the headphones
Turn off one piece of equipment at a
time to see if the interference clears.
Have your aerial system checked.
Check that the SCART lead is stereo.
Check the equipment is connected to the
television through an AV (SCART) lead,
then switch the television to AV mode
(press the bb
button).
What to do
If you have a video recorder put the
aerial directly into the television. If this
doesn't solve the problem then the aerial
could be faulty. If the fault clears, the
video recorder could be faulty.
Have your aerial system checked.
Have your aerial system checked.
Try to tune in a better quality signal from
the same television station.
See the 'interference' section at the
end of this section.
Increase the brightness and contrast
using the remote control.
Have your aerial system checked.
Press the bb
button to select the AV
input which receives the
synchronisation signal.
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