Epson printer User Manual page 5

User's Guide
Checking and Cleaning the Print Head -
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Checking and Cleaning the Print Head - Mac
OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Replacing Ink inside the Ink Tubes. . . . . . . . . . . . . 65
Replacing Ink inside the Ink Tubes - Windows. . . 65
Replacing Ink inside the Ink Tubes - Mac OS X. . 65
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . 66
Aligning the Print Head - Control Panel. . . . . . . 66
Aligning the Print Head - Windows. . . . . . . . . . .66
Aligning the Print Head - Mac OS X. . . . . . . . . . 67
Cleaning the Paper Path. . . . . . . . . . . . . . . . . . . . . 67
Application Information
Necessary Applications. . . . . . . . . . . . . . . . . . . . . .69
Windows Printer Driver. . . . . . . . . . . . . . . . . . . 69
Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . 72
Epson Easy Photo Print. . . . . . . . . . . . . . . . . . . 75
Epson Print CD. . . . . . . . . . . . . . . . . . . . . . . . . 75
E-Web Print (for Windows Only). . . . . . . . . . . . 76
EPSON Software Updater. . . . . . . . . . . . . . . . . .76
Uninstalling Applications. . . . . . . . . . . . . . . . . . . . 76
Uninstalling Applications - Windows. . . . . . . . . 76
Uninstalling Applications - Mac OS X. . . . . . . . . 77
Installing Applications. . . . . . . . . . . . . . . . . . . . . . 78
Updating Applications and Firmware. . . . . . . . . . . 78
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . . 79
Checking Messages on the LCD Screen. . . . . . . . 79
Checking the Printer Status - Windows. . . . . . . . 80
Checking Printer Status - Mac OS X. . . . . . . . . . 80
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . . 80
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . .83
Power and Control Panel Problems. . . . . . . . . . . . . 83
Power Does Not Turn On. . . . . . . . . . . . . . . . . . 83
Lights Came On and then Went Out. . . . . . . . . . 83
Power Does Not Turn Off. . . . . . . . . . . . . . . . . . 84
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . . 84
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . 84
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 85
Print Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 85
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Contents
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . . 87
Printed Characters Are Incorrect or Garbled. . . . 87
The Printed Image Is Inverted. . . . . . . . . . . . . . . 88
The Printout Problem Could Not be Cleared. . . . 88
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . . . 88
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Operation Sounds Are Loud. . . . . . . . . . . . . . . . 89
Cannot Save Data to a Memory Device. . . . . . . . 89
Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 89
"?" Is Displayed on the Photo Selection Screen. . . 90
A Message Prompting You to Reset the Ink
Levels is Displayed. . . . . . . . . . . . . . . . . . . . . . . 90
Appendix
Technical Specifications. . . . . . . . . . . . . . . . . . . . . 91
Printer Specifications. . . . . . . . . . . . . . . . . . . . . 91
Interface Specifications. . . . . . . . . . . . . . . . . . . .92
External Storage Device Specifications. . . . . . . . 92
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Electrical Specifications. . . . . . . . . . . . . . . . . . . 94
Environmental Specifications. . . . . . . . . . . . . . . 95
System Requirements. . . . . . . . . . . . . . . . . . . . . 95
Regulatory Information. . . . . . . . . . . . . . . . . . . . . 95
Standards and Approvals for European Model. . . 95
Restrictions on Copying. . . . . . . . . . . . . . . . . . . 96
Checking the Total Number of Pages Fed
Through the Printer. . . . . . . . . . . . . . . . . . . . . . . . 96
Checking the Total Number of Pages Fed
Through the Printer - Control Panel. . . . . . . . . . 96
Checking the Total Number of Pages Fed
Through the Printer - Windows. . . . . . . . . . . . . 97
Checking the Total Number of Pages Fed
Through the Printer - Mac OS X. . . . . . . . . . . . . 97
Transporting the Printer. . . . . . . . . . . . . . . . . . . . .97
Accessing a Memory Card From a Computer. . . . . .99
Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 100
Technical Support Web Site. . . . . . . . . . . . . . . .100
Contacting Epson Support. . . . . . . . . . . . . . . . 100
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