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Epson printer User Manual

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User's Guide
NPD5088-01 EN

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Summary of Contents for Epson printer

  • Page 1 User's Guide NPD5088-01 EN...
  • Page 2 Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
  • Page 3 EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved.

  • Page 4: Table Of Contents

    Printing Basics - Windows....32 Using the Printer......10 Printing Basics - Mac OS X.
  • Page 5 Removing Jammed Paper from Inside the Printer....... .93 Improving Print and Scan Quality Paper Does Not Feed Correctly.
  • Page 6 Slight Electric Shock when Touching the Printer.......104 Operation Sounds Are Loud....104 Cannot Save the Data to a Memory Card.

  • Page 7: About This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.9.x. The content displayed on the screens varies depending on the model and situation.

  • Page 8: Operating System References

    User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions. ❏...

  • Page 9: Important Instructions

    Also, be sure to follow all warnings and instructions marked on the printer. ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 10: Advisories And Warnings For Setting Up/Using The Printer

    ❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

  • Page 11: Advisories And Warnings For Using The Printer With A Wireless Connection

    Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Setup > Restore Default Settings > All Settings on the control panel.

  • Page 12: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Rear paper feed Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer.
  • Page 13 User's Guide Printer Basics Memory card slot Insert a memory card. Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath. Document cover Blocks external light while scanning. Scanner glass Place the originals. Scanner unit Scans placed originals.

  • Page 14: Control Panel

    To lower the control panel, squeeze the lever on the back of the panel as shown below. Buttons Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off.

  • Page 15: Guide To The Lcd Screen

    Icons that show the network status are displayed. Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection. Indicates that the printer is connected to a wireless (Wi-Fi) network.

  • Page 16: Menu Options

    User's Guide Printer Basics Menu Options Copy Mode Copy Mode Top Screen Menu Settings and Explanations Copies Enter the number of copies. Color/B&W Select the color for copying. Menu Options To access the following menus, press the OK button on the Copy mode top screen, and then press the button on the next screen.

  • Page 17: Scan Mode

    User's Guide Printer Basics Menu Settings and Explanations Paper Size Select the paper size you loaded. Paper Type Select the paper type you loaded. Borderless Borderless Prints without margins around the edges. The image is enlarged a little to remove borders from the edges of the paper.
  • Page 18 Select the connection method between a printer and a computer when giving write access to the memory card inserted in the printer. Read and write access is given to the computer with the priority connection. Only read access is given to other computers.

  • Page 19: Wi-Fi Setup Mode

    Select an SSID, enter a password, and then connect the printer to a wireless (Wi-Fi) network. Push Button (WPS) Connects the printer to a wireless (Wi-Fi) network by pressing a WPS push button on a wireless router. PIN Code (WPS) In the wireless router utility, enter the PIN code displayed on the printer's screen and connect the printer to a wireless (Wi-Fi) network.

  • Page 20: Loading Paper

    ❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the printout. ❏ Do not use envelopes with adhesive surfaces on the flaps or window envelopes. ❏ Avoid using envelopes that are too thin, as they may curl during printing. Related Information “Printer Specifications” on page 106 &...

  • Page 21: Available Paper And Capacities

    For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Commercially Available Paper...

  • Page 22: List Of Paper Types

    Envelope Envelope These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera. For smart devices, these media types can be selected when printing using Epson iPrint.

  • Page 23: Loading Paper In The Rear Paper Feed

    User's Guide Loading Paper Loading Paper in the Rear Paper Feed 1. Open the feeder guard, extend the paper support, and then tilt it backwards. 2. Slide the edge guide to the left. 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. Important: ❏...
  • Page 24 User's Guide Loading Paper ❏ Envelopes ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top or the bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 4.
  • Page 25 Settings > Paper Setup. 7. Slide out the output tray and then raise the stopper. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline. Related Information “Paper Handling Precautions”...

  • Page 26: Placing Originals On The Scanner Glass

    User's Guide Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.
  • Page 27 User's Guide Placing Originals on the Scanner Glass If you are scanning using Full Auto Mode or a thumbnail preview of EPSON Scan, place the original 4.5 mm away from the horizontal and vertical edges of the scanner glass. Note: ❏...

  • Page 28: Inserting A Memory Card

    & Inserting and Removing a Memory Card 1. Insert a memory card into the printer. The printer starts reading the data and the light flashes. When reading is complete, the light stops flashing and remains on. Important: Do not try to force the card all the way into the slot. It should not be fully inserted.
  • Page 29 User's Guide Inserting a Memory Card 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removal device.

  • Page 30: Printing

    1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Insert a memory card into the printer. Important: Do not remove the memory card until you have finished printing. 3. Enter Print Photos from the home screen using the button, and then press the OK button.

  • Page 31: Printing Original Writing Paper And Calendars

    Important: Make the paper settings on the control panel. 2. To print writing paper using a photo on your memory card, insert the memory card into the printer. 3. Enter Personal Stationery from the home screen using the button, and then press the OK button.

  • Page 32: Printing From A Computer

    User's Guide Printing When you insert a memory card into the printer, a confirmation screen is displayed. Press the OK button to display the print start screen. Press the button to start printing. If you want to change the print settings, press button.
  • Page 33 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Document Size: Select the paper size you loaded in the printer. ❏ Borderless: Select to print with no margins around the image. In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper.

  • Page 34: Printing Basics - Mac Os X

    Make the paper settings on the control panel. 2. Open the file you want to print. 3. Select Print from the File menu or another command to access the printer driver window. If necessary, click Show Details or to expand the print window.
  • Page 35 Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 36: Printing On 2-Sides (For Windows Only)

    ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer. 1. Load paper in the printer.

  • Page 37: Printing Several Pages On One Sheet

    Printing Several Pages on One Sheet - Windows Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.

  • Page 38: Printing To Fit The Paper Size

    “Printing Basics - Mac OS X” on page 34 & Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer. Printing to Fit the Paper Size - Windows Note: This feature is not available for borderless printing.

  • Page 39: Printing Multiple Files Together (For Windows Only)

    Note: To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next, select Open from the File menu to select the file. The extension of the saved files is "ecl".

  • Page 40: Enlarged Printing And Making Posters (For Windows Only)

    User's Guide Printing 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project.
  • Page 41 User's Guide Printing 7. Click Print. Related Information “Loading Paper in the Rear Paper Feed” on page 23 & “Printing Basics - Windows” on page 32 & Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
  • Page 42 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 43 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 44 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 45 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 46: Printing Using Advanced Features

    “Mac OS X Printer Driver” on page 82 & Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.

  • Page 47: Printing A Reduced Or Enlarged Document

    To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the printer driver window. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.

  • Page 48: Printing Photos Using Epson Easy Photo Printt

    Epson Easy Photo Printt lets you lay out and print photos easily on various types of paper. Note: ❏ By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear. ❏ To perform borderless printing using a commercially available application, make the following settings.

  • Page 49: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use either local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.

  • Page 50: Using Airprint

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Related Information “Epson Connect Service”...

  • Page 51: Canceling Printing

    Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case, cancel the print job from the computer.

  • Page 52: Copying

    User's Guide Copying Copying 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Place the originals. 3. Enter Copy from the home screen using the button, and then press the OK button. 4. Set the number of copies using the button.

  • Page 53: Scanning

    ❏ You can change to frequently-used scan settings such as the document type, folder to save, or save format by using Epson Event Manager. ❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned image. Up to 20 computers can be displayed on the printer's control panel.

  • Page 54: Scanning From A Computer

    & Scanning from a Computer Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item. Scanning Basics This section uses EPSON Scan's Home Mode to explain the basics of scanning. The operation work flow is the same in other scanning modes.
  • Page 55 User's Guide Scanning 3. Select Home Mode from the Mode list. 4. Make the following settings. ❏ Document Type: Select the type of the original you want to scan. ❏ Image Type: Select the color type of the image you want to scan. Although this is automatically selected by the Document Type setting, you can change the setting.
  • Page 56 To display the File Save Settings screen, click the icon (File Save Settings) to the right of Scan before starting to scan. Related Information “Placing Originals on the Scanner Glass” on page 26 & “EPSON Scan (Scanner Driver)” on page 85 &...

  • Page 57: Scanning Using Advanced Features

    User's Guide Scanning Scanning Using Advanced Features Scanning by Detecting the Original Automatically (Full Auto Mode) You can start scanning by simply placing the original and clicking Scan. Select Full Auto Mode from the Mode list in EPSON Scan.
  • Page 58 User's Guide Scanning Scanning at Specified Sizes (Office Mode) You can scan originals at the specified size without previewing the image. Select Office Mode from the Mode list in EPSON Scan.
  • Page 59 User's Guide Scanning Scanning by Adjusting the Image Quality (Professional Mode) You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select Professional Mode from the Mode list in EPSON Scan.

  • Page 60: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 61 Displays the screen where you can save scanned data to a smart device or Cloud services. Displays the screen where you can send scanned data by email. Displays the screen where you can print scanned data. Related Information “Using Epson iPrint” on page 49 & “Epson Connect Service” on page 77 &...

  • Page 62: Replacing Ink Cartridges

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 63: Ink Cartridge Handling Precautions

    ❏ Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible.
  • Page 64 ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏ Do not leave the printer with the ink cartridges removed or do not turn off the printer during cartridge...

  • Page 65: Replacing Ink Cartridges

    This is because a mixture of color inks is used to create black. ❏ The ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce high quality printouts, the print head in your printer will be fully charged with ink.
  • Page 66 User's Guide Replacing Ink Cartridges Enter Setup from the home screen using the button, and then press the OK button. Select Maintenance using the button, and then press the OK button. Select Ink Cartridge Replacement using the button, and then press the OK button. Next, press the button.
  • Page 67 User's Guide Replacing Ink Cartridges Important: ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Do not shake cartridges after opening the package, as they may leak. 4. Open the scanner unit with the document cover closed. 5.

  • Page 68: Temporarily Printing With Black Ink

    Ink charging starts. Important: Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. Note: Put used ink cartridges in a plastic bag and dispose of them according to your local laws and regulations.

  • Page 69: Temporarily Printing With Black Ink - Windows

    Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Clear Borderless on the Main tab.

  • Page 70: Temporarily Printing With Black Ink - Mac

    ❏ Mac OS X v10.6.x to v10.7.x Click Delete. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print& Fax), and then select the printer.

  • Page 71: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 72: Improving Print And Scan Quality

    If the nozzles are clogged, clean the print head. Important: Do not open the scanner unit or turn off the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print. Note: ❏...

  • Page 73: Checking And Cleaning The Print Head - Windows

    2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 3. Click Options & Supplies > Utility > Open Printer Utility. 4. Click Nozzle Check. 5. Follow the on-screen instructions.

  • Page 74: Aligning The Print Head

    If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen using the button, and then press the OK button.

  • Page 75: Aligning The Print Head - Mac Os X

    When the printouts are smeared or scuffed or paper does not feed correctly, clean the roller inside. Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Make sure there is no any dust or stains on the scanner glass.
  • Page 76 Improving Print and Scan Quality Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass.

  • Page 77: Applications And Network Service Information

    Web Config Web Config is an application that allows you to manage the printer status or settings on a Web browser from a computer or smart device. You can confirm the printer status or change the network and printer settings. To use the Web Config, connect the printer and device to the same network.

  • Page 78: Running Web Config On Windows

    User's Guide Applications and Network Service Information 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint.
  • Page 79 User's Guide Applications and Network Service Information Note: You can change the language of the printer driver. Select the language you want to use from the Language setting on the Maintenance tab. Accessing the printer driver from applications To make settings that apply only to the application you are using, access from that application.
  • Page 80 User's Guide Applications and Network Service Information You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
  • Page 81 User's Guide Applications and Network Service Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.

  • Page 82: Mac Os X Printer Driver

    User's Guide Applications and Network Service Information Maintenance Tab You can check the approximate ink levels and error information, and also maintain your printer, such as nozzle check or print head cleaning. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3.
  • Page 83 Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility. Guide to Mac OS X Printer Driver Printer Driver Screen Switch the pop-up menu on the center of the screen to show more items.
  • Page 84 Applications and Network Service Information Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 85: Epson Scan (Scanner Driver)

    Epson Event Manager Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.

  • Page 86: Epson Easy Photo Print

    Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.

  • Page 87: Epson Software Updater

    Click the start button, and select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.

  • Page 88: Uninstalling Applications - Mac Os X

    The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 89: Updating Applications And Firmware

    Make sure you use the latest version of the applications and firmware. 1. Make sure that the printer and the computer are connected, and the computer is connected to the internet. 2. Start EPSON Software Updater, and update the applications or the firmware.

  • Page 90: Solving Problems

    W-01 A paper jam has occurred. Remove the paper from the printer and press the button displayed on the bottom of the LCD screen to clear the error. In some case, you need to turn the power off and on again.

  • Page 91: Checking The Printer Status - Windows

    Note: ❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar.

  • Page 92: Removing Jammed Paper

    Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper.

  • Page 93: Removing Jammed Paper From Inside The Printer

    ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury.

  • Page 94: Paper Does Not Feed Correctly

    ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide. ❏ When a paper out error occurs although paper is loaded in the printer, reload paper against the right edge of the rear paper feed.

  • Page 95: Power And Control Panel Problems

    LCD Screen Gets Dark The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state. Printer Does Not Print Check the following if the printer does not operate or prints nothing.

  • Page 96: Printout Problems

    ❏ When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. ❏ Select the appropriate paper type setting on the control panel or in the printer driver for the type of paper loaded in the printer.

  • Page 97: Copy Quality Is Poor

    ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

  • Page 98: An Image Of The Reverse Side Of The Original Appears In The Copied Image

    Click Settings of the Borderless on the printer driver's Main tab and select the amount of enlargement. ❏ Mac OS X Select the Print Settings menu on the printer driver and select the amount of enlargement on the Expansion setting.

  • Page 99: Paper Is Smeared Or Scuffed

    & Printed Characters Are Incorrect or Garbled ❏ Connect the interface cable securely to the printer and the computer. ❏ Cancel any paused print jobs. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer.

  • Page 100: Printing Is Too Slow

    ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ When using the printer on a network, make sure the printer is connected to the network properly. You can check the connection status from the network icon on the printer window and by printing a network status sheet.

  • Page 101: Cannot Start Scanning When Using The Control Panel

    ❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN compliant application. ❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.

  • Page 102: Characters Are Blurred

    & Characters Are Blurred ❏ In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and then select Text Enhancement. ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.

  • Page 103: Scanning Area Or Direction Is Not Correct

    If you have tried all of the solutions and could not solve the problem, click Configuration in a mode other than Full Auto Mode in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON Scan settings.

  • Page 104: Thumbnail Preview Does Not Work Properly

    Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer.

  • Page 105: Application Is Blocked By A Firewall (For Windows Only)

    User's Guide Solving Problems ❏ Check that the memory card is not write protected. ❏ Check that the memory card has enough available memory. If the available memory is low, data cannot be saved. Related Information “Supported Memory Card Specifications” on page 108 &...

  • Page 106: Appendix

    Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism. Single sheets (normal printing) 3.0 mm (0.12 in.) 40.0 mm (1.60 in.) 32.0 mm (1.28 in.)

  • Page 107: Scanner Specifications

    User's Guide Appendix Envelopes 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 40.0 mm (1.60 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Maximum Document Size 216 × 297 mm (8.5 × 11.7 in.) A4, Letter Resolution 1200 dpi (main scan) 2400 dpi (sub scan)

  • Page 108: Security Protocol

    User's Guide Appendix Not supported for IEEE 802.11n. Not supported for IEEE 802.11b. Simple AP mode is compatible with Wi-Fi connection (infrastructure). Complies with WPA2 standards with support for WPA/WPA2 Personal. Security Protocol SSL/TLS HTTPS Server/Client, IPPS Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later...

  • Page 109: Dimensions

    Up to 999 files can be displayed at a time. (If the number of files exceeds 999, the files are displayed in groups.) Note: "?" is displayed on the LCD screen when the printer cannot recognize the image file. In this situation, if you select a multiple image layout, blank sections will be printed.

  • Page 110: Environmental Specifications

    Note: Check the label on the printer for its voltage. Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 111: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 112: Restrictions On Copying

    Transporting the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
  • Page 113 Appendix Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing.

  • Page 114: Accessing A Memory Card From A Computer

    10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.

  • Page 115: Where To Get Help

    Note: If you connected the printer to the network without the software disk or Web Installer, map a memory card slot or USB port as a network drive. Open Run and enter a printer name \\EPSONXXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to Open:.

  • Page 116: Help For Users In Europe

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 117: Help For Users In Australia

    Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.

  • Page 118: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...

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