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Epson Printer User Manual

Epson Printer User Manual

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User's Guide
NPD5094-01 EN

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Summary of Contents for Epson Printer

  • Page 1 User's Guide NPD5094-01 EN...
  • Page 2 Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
  • Page 3 EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved.
  • Page 4 User's Guide Trademarks ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

  • Page 5: Table Of Contents

    Printing Original Writing Paper and Calendars. . 40 Using the Printer......11 Printing Photos Using Other Features..40 Advisories and Warnings for Using the Printing from a Computer.
  • Page 6 Removing Jammed Paper from Inside the Printer.......105 Removing Jammed Paper from the Rear Cover. 107 Improving Print and Scan Quality Paper Does Not Feed Correctly.
  • Page 7 Slight Electric Shock when Touching the Printer.......119 Operation Sounds Are Loud....119 Cannot Save the Data to a Memory Card.

  • Page 8: About This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.9.x. The content displayed on the screens varies depending on the model and situation.

  • Page 9: Operating System References

    User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions. ❏...

  • Page 10: Important Instructions

    Also, be sure to follow all warnings and instructions marked on the printer. ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 11: Advisories And Warnings For Setting Up/Using The Printer

    ❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

  • Page 12: Advisories And Warnings For Using The Printer With A Wireless Connection

    Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Setup > Restore Default Settings > All Settings on the control panel.

  • Page 13: Printer Basics

    Open to load paper in the paper cassette. Paper cassette Loads paper. Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath.
  • Page 14 User's Guide Printer Basics Output tray Holds the ejected paper. Pull out manually and push it back in to store. Document cover Blocks external light while scanning. Scanner glass Place the originals. AC inlet Connects the power cord. Rear cover...

  • Page 15: Control Panel

    You can change the angle of the control panel. Buttons Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off.

  • Page 16: Guide To The Lcd Screen

    Icons that show the network status are displayed. Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection. Indicates that the printer is connected to a wireless (Wi-Fi) network.

  • Page 17: Menu Options

    User's Guide Printer Basics Menu Options Copy Mode Scan Mode Top Screen Menu Settings and Explanations The number of Enter the number of copies. copies Color/B&W Select the color for copying. Menu Options for Copy To access the following menus, press the OK button on the Copy mode top screen. Select Settings using the button, press the OK button, and then press the button on the next screen.
  • Page 18 User's Guide Printer Basics Menu Settings and Explanations Paper Size Select the paper size you loaded. Paper Type Select the paper type you loaded. Document Type Select the type of your original. Quality Select the quality for copying. Draft: Provides faster printing, but the printouts may be faint.

  • Page 19: Print Photos Mode

    User's Guide Printer Basics Print Photos Mode Menu Settings and Explanations Select Photos You can select the photos on a memory card that you want to print while viewing them on the LCD screen. Print Photo You can add handwritten text to a photo or print as photo stickers. For more details, see the page that Greeting Card explains the procedure for printing a greeting card.

  • Page 20: Scan Mode

    Menu Settings and Explanations To Memory Scans your original and saves the scanned image to the memory card inserted into the printer. You can change the format, color, or scan area. To Computer (JPEG) Saves the scanned image to a computer in JPEG format.

  • Page 21: Wi-Fi Setup Mode

    Connect the printer to a wireless network by using the WPS button on your wireless router. PIN Code (WPS) In the wireless router utility, enter the PIN code displayed on the printer's screen and connect the printer to a wireless (Wi-Fi) network.
  • Page 22 Select the connection method between the printer and the computer when giving write access to the Setup memory card inserted in the printer. Read and write access is given to the computer with the priority connection. Only read access is given to other computers.
  • Page 23 User's Guide Printer Basics Menu Settings and Explanations Restore Default Resets the selected settings to their defaults. Settings Related Information “Wi-Fi Setup Mode” on page 21 &...

  • Page 24: Loading Paper

    ❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the printout. ❏ Do not use envelopes with adhesive surfaces on the flaps or window envelopes. ❏ Avoid using envelopes that are too thin, as they may curl during printing. Related Information “Printer Specifications” on page 121 &...

  • Page 25: Available Paper And Capacities

    Borderless printing is not available for 2-sided printing. For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.

  • Page 26: List Of Paper Types

    Media Name Media Type Control Panel Printer Driver, Smart device plain papers plain papers Epson Bright White Ink Jet Paper Ultra Glossy Epson Ultra Glossy Epson Ultra Glossy Photo Paper Prem. Glossy Epson Premium Glossy Epson Premium Glossy Photo Paper Prem.

  • Page 27: Loading Paper In The Paper Cassette

    Envelope Envelope These paper types are compatible with Exif Print and PRINT Image Matching when printing from the printer driver. For more details, see the documentation provided with the Exif Print or PRINT Image Matching compatible digital camera. For smart devices, these media types can be selected when printing using Epson iPrint.
  • Page 28 User's Guide Loading Paper 3. Slide the edge guides to their maximum position. 4. Slide the front edge guide to the paper size you want to use. 5. With the printable side facing down, load paper against the front edge guide.
  • Page 29 User's Guide Loading Paper Important: ❏ Make sure the paper does not extend beyond the triangle symbol at the end of the cassette. ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
  • Page 30 User's Guide Loading Paper ❏ Paper larger than A4 size: 6. Slide the right edge guide to the edge of the paper. 7. Insert paper cassette. 8. Check the current paper size and paper type settings displayed on the control panel. To use the settings, select Confirm using the button, press the OK button, and then go to step 10.
  • Page 31 OK button. Note: You can also display the paper size and paper type settings screen by selecting Setup > Printer Setup > Paper Source Setting > Paper Setup. 10. Slide out the output tray.

  • Page 32: Placing Originals On The Scanner Glass

    User's Guide Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.
  • Page 33 You can place photos of different sizes at the same time. The photos should be larger than 30 x 40mm. ❏ If you are scanning using Full Auto Mode or thumbnail preview in EPSON Scan, place the original 4.5 mm away from the edges of the scanner glass.

  • Page 34: Placing Other Originals

    User's Guide Placing Originals on the Scanner Glass Placing Other Originals When copying a double-page spread When copying into 2-up layout...

  • Page 35: Inserting A Memory Card

    “Supported Memory Card Specifications” on page 123 & Inserting and Removing a Memory Card 1. Insert a memory card into the printer. The printer starts reading the data and the light flashes. When reading is complete, the light stops flashing and remains on.
  • Page 36 User's Guide Inserting a Memory Card Important: Do not try to force the card all the way into the slot. It should not be fully inserted. 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost.

  • Page 37: Printing

    Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Insert a memory card into the printer. Important: Do not remove the memory card until you have finished printing. Note: If you have 1000 or more photos on your memory card, photos are automatically divided into groups containing a maximum of 999 photos and the Select Group screen is displayed.

  • Page 38: Printing Photos From A Memory Card With Handwritten Notes

    9. Select the frame using the button, and then press the OK button. 10. Load A4 plain paper in the printer, and then pull out the output tray to print a template. Important: Make the paper settings on the control panel.
  • Page 39 User's Guide Printing 12. Follow the instructions on the template to write and draw. 13. Close the output tray by hand. Remove the A4 plain paper, load paper that matches the paper type and size indicated on the right of the template, and then pull out the output tray. Important: Make the paper settings on the control panel.

  • Page 40: Printing Original Writing Paper And Calendars

    Important: Make the paper settings on the control panel. 2. To print writing paper using a photo on your memory card, insert the memory card into the printer. 3. Enter Personal Stationery from the home screen using the button, and then press the OK button.

  • Page 41: Printing From A Computer

    & DPOF Printing This printer is compatible with DPOF (Digital Print Order Format) Ver. 1.10. DPOF is a format that stores additional information for photos such as the date, time, user name, and printing information. DPOF-compatible cameras allow you to set which image on a memory card to print and the number of copies. When the memory card is inserted into the printer, the photos selected by the camera are printed.
  • Page 42 6. Make the following settings. ❏ Paper Source: Select the paper source in which you loaded the paper. If the printer has only one paper source, this item is not displayed. ❏ Document Size: Select the paper size you loaded in the printer.

  • Page 43: Printing Basics - Mac Os X

    ❏ Color: Select Grayscale when you want to print in black or shades of gray. Note: When printing on envelopes, select Landscape as the Orientation setting. 7. Click OK to close the printer driver window. 8. Click Print. Related Information “Available Paper and Capacities”...
  • Page 44 When printing on envelopes, select landscape orientation. 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...

  • Page 45: Printing On 2-Sides

    Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer. 1. Load paper in the printer.
  • Page 46 To print as a booklet, select Booklet. 6. Click Print Density, set Select Document Type, and then click OK to close the window. The printer driver automatically sets the Print Density options for that document type. Note: ❏ For manual 2-sided printing, the Print Density setting is not available.

  • Page 47: Printing Several Pages On One Sheet

    Printing Several Pages on One Sheet - Windows Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.

  • Page 48: Printing To Fit The Paper Size

    “Printing Basics - Mac OS X” on page 43 & Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer. Printing to Fit the Paper Size - Windows Note: This feature is not available for borderless printing.

  • Page 49: Printing Multiple Files Together (For Windows Only)

    Note: To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next, select Open from the File menu to select the file. The extension of the saved files is "ecl".

  • Page 50: Enlarged Printing And Making Posters (For Windows Only)

    3. Access the printer driver window. 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project.
  • Page 51 User's Guide Printing 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7.
  • Page 52 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 53 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 54 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 55 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 56: Printing Using Advanced Features

    “Mac OS X Printer Driver” on page 94 & Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.

  • Page 57: Printing A Reduced Or Enlarged Document

    User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the print dialog.

  • Page 58: Printing Photos Using Epson Easy Photo Print

    Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. Note: ❏ By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear. ❏ To perform borderless printing using a commercially available application, make the following settings.

  • Page 59: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.

  • Page 60: Using Airprint

    Mac OS X v10.7.x or later. Note: ❏ If you disable the paper source configuration setting in the Printer Setup menu in Setup on the printer's control panel, you cannot use AirPrint. ❏ See the AirPrint page on the Apple website for more details.

  • Page 61: Printing From A Digital Camera

    ❏ If your digital camera has a function that allows you to register printers, you can connect to the printer by selecting it from the next time. 7. Select the photos you want to print from the digital camera, make settings such as the number of copies, and then start printing.

  • Page 62: Canceling Printing

    Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case, cancel the print job from the computer.

  • Page 63: Copying

    User's Guide Copying Copying Copying Basics 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Place the originals. 3. Enter Copy from the home screen using the button, and then press the OK button.
  • Page 64 User's Guide Copying 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Enter Copy from the home screen using the button, and then press the OK button. 3. Press the OK button, select Copy/Restore Photos using the button, and then press the OK button.

  • Page 65: Scanning Using The Control Panel

    You can save the scanned image to a computer. Important: Make sure you have installed EPSON Scan and Epson Event Manager on your computer before using this feature. 1. Place the originals. 2. Enter Scan from the home screen using the button, and then press the OK button.

  • Page 66: Wsd Scanning To Computer

    ❏ You can change to frequently-used scan settings such as the document type, folder to save, or save format by using Epson Event Manager. ❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned image. Up to 20 computers can be displayed on the printer's control panel.
  • Page 67 User's Guide Scanning 1. Place the originals. 2. Start EPSON Scan. 3. Select Home Mode from the Mode list. 4. Make the following settings. ❏ Document Type: Select the type of the original you want to scan. ❏ Image Type: Select the color type of the image you want to scan.
  • Page 68 To display the File Save Settings screen, click the icon (File Save Settings) to the right of Scan before starting to scan. Related Information “Placing Originals on the Scanner Glass” on page 32 & “EPSON Scan (Scanner Driver)” on page 97 &...

  • Page 69: Scanning Using Advanced Features

    User's Guide Scanning Scanning Using Advanced Features Scanning by Detecting the Original Automatically (Full Auto Mode) You can start scanning by simply placing the original and clicking Scan. Select Full Auto Mode from the Mode list in EPSON Scan.
  • Page 70 User's Guide Scanning Scanning at a Specified Size (Office Mode) You can scan the originals at a specified size without previewing. Select Office Mode from the Mode list in EPSON Scan.
  • Page 71 User's Guide Scanning Scanning by Adjusting the Image Quality (Professional Mode) You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select Professional Mode from the Mode list in EPSON Scan.

  • Page 72: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 73 Displays the screen where you can save scanned data to a smart device or Cloud services. Displays the screen where you can send scanned data by email. Displays the screen where you can print scanned data. Related Information “Using Epson iPrint” on page 59 & “Epson Connect Service” on page 89 &...

  • Page 74: Replacing Ink Cartridges

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 75: Ink Cartridge Handling Precautions

    ❏ Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible.
  • Page 76 ❏ If you remove the cartridge from the printer for later use or to dispose of it, make sure you put the cap back on the cartridge’s ink supply port to prevent ink from drying out or to prevent surrounding areas from getting smeared by ink.

  • Page 77: Replacing Ink Cartridges

    Replacing Ink Cartridges ❏ The ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce high quality printouts, the print head in your printer will be fully charged with ink. This one-off process consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges.
  • Page 78 User's Guide Replacing Ink Cartridges 3. Remove the cap. Important: ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Do not shake cartridges after opening the package, as they may leak. 4.
  • Page 79 Important: If you remove the cartridge from the printer for later use or to dispose of it, make sure you put the cap back on the cartridge’s ink supply port to prevent ink from drying out or to prevent surrounding areas from getting smeared by ink.

  • Page 80: Temporarily Printing With Black Ink

    After installing the ink cartridge, the power light continues to flash while the printer is charging ink. Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. Note: Put used ink cartridges in a plastic bag and dispose of them according to your local laws and regulations.

  • Page 81: Temporarily Printing With Black Ink - Windows

    Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Clear Borderless on the Main tab.

  • Page 82: Temporarily Printing With Black Ink - Mac

    ❏ Mac OS X v10.6.x to v10.7.x Click Delete. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

  • Page 83: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 84: Improving Print And Scan Quality

    If the nozzles are clogged, clean the print head. Important: Do not open the scanner unit or turn off the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print. Note: ❏...

  • Page 85: Checking And Cleaning The Print Head - Windows

    2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 3. Click Options & Supplies > Utility > Open Printer Utility. 4. Click Nozzle Check. 5. Follow the on-screen instructions.

  • Page 86: Aligning The Print Head

    If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen using the button, and then press the OK button.

  • Page 87: Aligning The Print Head - Mac Os X

    Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Make sure there is no dust or stains on the scanner glass and the document cover.
  • Page 88 Improving Print and Scan Quality Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass.

  • Page 89: Applications And Network Service Information

    Web Config Web Config is an application that allows you to manage the printer status or settings on a Web browser from a computer or smart device. You can confirm the printer status or change the network and printer settings. To use the Web Config, connect the printer and device to the same network.

  • Page 90: Running Web Config On Windows

    User's Guide Applications and Network Service Information 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint.
  • Page 91 User's Guide Applications and Network Service Information Note: You can change the language of the printer driver. Select the language you want to use from the Language setting on the Maintenance tab. Accessing the printer driver from applications To make settings that apply only to the application you are using, access from that application.
  • Page 92 User's Guide Applications and Network Service Information You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
  • Page 93 User's Guide Applications and Network Service Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.

  • Page 94: Mac Os X Printer Driver

    User's Guide Applications and Network Service Information Maintenance Tab You can check the approximate ink levels and error information, and also maintain your printer, such as nozzle check or print head cleaning. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3.
  • Page 95 Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility. Guide to Mac OS X Printer Driver Printer Driver Screen Switch the pop-up menu on the center of the screen to show more items.
  • Page 96 Applications and Network Service Information Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 97: Epson Scan (Scanner Driver)

    Epson Event Manager Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.

  • Page 98: Epson Easy Photo Print

    Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.

  • Page 99: Epson Software Updater

    Click the start button, and select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.

  • Page 100: Uninstalling Applications - Mac Os X

    The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 101: Updating Applications And Firmware

    Make sure you use the latest version of the applications and firmware. 1. Make sure that the printer and the computer are connected, and the computer is connected to the internet. 2. Start EPSON Software Updater, and update the applications or the firmware.

  • Page 102: Solving Problems

    It is not a user-serviceable part. W-01 A paper jam has occurred in the Remove the paper from the printer and press the button displayed on paper cassette. the bottom of the LCD screen to clear the error. In some case, you need to turn the power off and on again.

  • Page 103: Checking The Printer Status - Windows

    Note: ❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar.

  • Page 104: Checking Printer Status - Mac Os X

    Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Removing Jammed Paper from the Paper Cassette 1. Close the output tray.

  • Page 105: Removing Jammed Paper From Inside The Printer

    ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
  • Page 106 User's Guide Solving Problems 2. Remove the jammed paper. Important: Do not touch the white flat cable or translucent part inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit.

  • Page 107: Removing Jammed Paper From The Rear Cover

    User's Guide Solving Problems Removing Jammed Paper from the Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover.

  • Page 108: Paper Does Not Feed Correctly

    4. Open the cover of the rear cover. 5. Remove the jammed paper. 6. Close the cover of the rear cover, and then insert the rear cover in the printer. Paper Does Not Feed Correctly Check the following if the paper jams, paper is fed at a slant, several sheets of paper are fed at a time, no paper is fed, or paper is ejected.

  • Page 109: Power And Control Panel Problems

    LCD Screen Gets Dark The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state. Printer Does Not Print Check the following if the printer does not operate or prints nothing.

  • Page 110: Printout Problems

    ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ If you are using the printer over a network, make sure the printer is connected to the network. You can check the status by checking the indicators on the control panel or by printing the network status sheet. If the printer is not connected to the network, see the Network Guide.
  • Page 111 ❏ When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. ❏ Select the appropriate paper type setting on the control panel or in the printer driver for the type of paper loaded in the printer.

  • Page 112: Copy Quality Is Poor

    The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ When printing on photo stickers, enter Setup, select Printer Setup - Stickers, and then adjust the printing position.

  • Page 113: Paper Is Smeared Or Scuffed

    ❏ Windows Select Borderless on the printer driver's Main tab. If you select a paper type that does not support borderless printing, you cannot select this check box. Select a paper type that supports borderless printing. ❏ Mac OS X Select a paper size for borderless printing as the Paper Size setting on the printer driver.

  • Page 114: Printed Characters Are Incorrect Or Garbled

    However, you can continue printing. To return the printer to normal printing speed, cancel printing, and leave the printer idle for at least 30 minutes with the power on. The printer does not recover if the power is off.

  • Page 115: Cannot Start Scanning

    ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ When using the printer on a network, make sure the printer is connected to the network properly. You can check the connection status from the network icon on the printer window and by printing a network status sheet.

  • Page 116: Cannot Start Scanning When Using The Control Panel

    ❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN compliant application. ❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.

  • Page 117: An Image Of The Reverse Side Of The Original Appears In The Scanned Image

    ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it. ❏ Make the appropriate document type settings on the control panel or in EPSON Scan. ❏ In Home or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and then select Text Enhancement.

  • Page 118: The Scanned Image Problem Could Not Be Cleared

    If you have tried all of the solutions and could not solve the problem, click Configuration in a mode other than Full Auto Mode in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON Scan settings.

  • Page 119: Scanning Stops When Scanning To Pdf/Multi-Tiff

    Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer.

  • Page 120: Application Is Blocked By A Firewall (For Windows Only)

    User's Guide Solving Problems Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel. "?" Is Displayed on the Photo Selection Screen "?" is displayed on the LCD screen when the image file is not supported by the product. Related Information “Supported Data Specifications”...

  • Page 121: Appendix

    Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism. Single sheets (normal printing) 3.0 mm (0.12 in.) 41.0 mm (1.61 in.) 37.0 mm (1.46 in.)

  • Page 122: Scanner Specifications

    User's Guide Appendix Envelopes 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Maximum Document Size 216 × 297 mm (8.5 × 11.7 in.) A4, Letter Resolution 1200 dpi (main scan) 2400 dpi (sub scan)

  • Page 123: Security Protocol

    User's Guide Appendix Not supported for IEEE 802.11n. Not supported for IEEE 802.11b. Simple AP mode is compatible with Wi-Fi connection (infrastructure). Complies with WPA2 standards with support for WPA/WPA2 Personal. Security Protocol SSL/TLS HTTPS Server/Client, IPPS Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later...

  • Page 124: Dimensions

    Up to 999 files can be displayed at a time. (If the number of files exceeds 999, the files are displayed in groups.) Note: "?" is displayed on the LCD screen when the printer cannot recognize the image file. In this situation, if you select a multiple image layout, blank sections will be printed.

  • Page 125: Electrical Specifications

    Note: Check the label on the printer for its voltage. Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 126: System Requirements

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 127: Restrictions On Copying

    EN301 489-17 EN60950-1 For European users We, Seiko Epson Corporation, hereby declare that the following equipment Models are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC: C491K For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.

  • Page 128: Transporting The Printer

    Transporting the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.

  • Page 129: Accessing A Memory Card From A Computer

    10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.

  • Page 130: Where To Get Help

    Note: If you connected the printer to the network without the software disk or Web Installer, map a memory card slot or USB port as a network drive. Open Run and enter a printer name \\EPSONXXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to Open:.

  • Page 131: Contacting Epson Support

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 132 We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product manuals, type of computer, operating system, application programs, and any information you feel is required.

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