Voided Line In Scanned Image (Adf Or Flatbed); Voids In Flatbed Scanned Image - Lexmark 6500e Service Manual

4036-310, -311

Voided line in scanned image (ADF or flatbed)

Step Action and Question
1 Inspect the scan module associated
with the side of page being scanned
(lower ADF scan module for front
side, upper ADF scan module for
back side, or flatbed scan module)
for debris on the lens. Also check
the glass in the ADF for debris. Is
there debris on the lens or ADF
glass?
2 Check the connection of the cables
going to the affected scan module.
Are the cables properly connected
and free from damage?

Voids in flatbed scanned image

Step Action and Question
1 Inspect the flatbed glass. Is the
glass dirty?
2-8
Service Manual
Yes
Clean the debris from the
ADF glass or lens of the
affected scan module.
Replace the affected scan
module.
Yes
Clean the glass.
No
Go to step 2.
Reseat or replace
cable(s).
No
See "Image blank or
distorted (flatbed)"
on page 2-9.
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