Getting Help; Customer Support; Qualified Service - Kyocera Angel SE47 User Manual

82-N8735-1.book Page 73 Thursday, October 27, 2005 12:37 PM
15 G H
ETTING ELP

Customer support

Your service provider's customer support
department may be accessible directly from your
phone when you dial a number, such as *611
(check with your service provider). They can
answer questions about your phone, phone bill,
call coverage area, and specific features available
to you, such as call forwarding or voicemail.
For questions about the phone features, refer to
the materials provided with your phone, or visit
www.kyocera-wireless.com
For additional questions, you may contact the
Kyocera Wireless Corp. Customer Care Center in
any of the following ways:
www.kyocera-wireless.com
• Web site:
• Email: phone-help@kyocera-wireless.com
• Phone: 1-800-349-4478 (U.S. and Canada)
or 1-858-882-1401.
• Customer support phone numbers are also
available in the following countries:
Argentina: 0-800-666-0052
Australia: 1-800-507-000
Brazil: 0-800-55-2362
Chile: 800-43-1212
Colombia: 01-800-700-1546
User Guide for the Kyocera Slider Remix KX5 Phone
Before requesting support, please try to
reproduce and isolate the problem. When you
.
contact the Customer Care Center, be ready to
provide the following information:
• The name of your service provider.
• The actual error message or problem you
• The steps you took to reproduce the problem.
• The phone's electronic serial number (ESN).

Qualified service

If the problem with your phone persists, return
the phone with all accessories and packaging to
the dealer for qualified service.
India: Toll free#: 1-600-121214
Toll#: 0124-284-5000
Mexico: 001-866-650-5103
New Zealand: 0-800-990-100
Panama: 001-800-201-1984
Peru: 0-800-51-934
Puerto Rico: 1-866-664-6443
Venezuela: 0-800-100-2640
are experiencing.
Menu
– To locate the ESN select
Phone Info
and scroll down to
11-digit number.
→
ESN
for the
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