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10 G
H
ETTING
Customer support
Your service provider's customer support
department may be accessible directly from your
phone when you dial a number such as *611
(check with your service provider). They can
answer questions about your phone, phone bill,
call coverage area, and specific features available
to you, such as call forwarding or voicemail.
For questions about the phone features, refer to
the materials provided with your phone, or visit
.
www..com
For additional questions, you may contact the
Xxxxxxx Customer Care Center in either of the
following ways:
• Web site:
www..com
www..com
• Phone: 1-800-867-7183 or 1-877-XXX-XXXX
Before requesting support, please try to
reproduce and isolate the problem. When you
contact the Customer Care Center, be ready to
provide the following information:
• The name of your service provider.
• The actual error message or problem you
are experiencing.
• The steps you took to reproduce the problem.
User Guide for the Kyocera K126C Phone
ELP
or
• The phone's electronic serial number
(MEID).
– To locate the MEID select
→
Settings
Phone Info
scroll down to MEID: for the 11-digit
number.
Qualified service
If the problem with your phone persists, return
the phone with all accessories and packaging to
the dealer for qualified service.
Phone accessories
To shop for phone accessories, visit
www.kyocera-wireless.com/store
call us at 1-800-349-4188 (U.S.A. only) or
1-858-882-1410.
Become a product evaluator
To participate in the testing and evaluation of
Kyocera Wireless Corp. products, including
cellular or PCS phones, visit
beta.kyocera-wireless.com
→
Menu
→
and
Build Info
. You may also
.
37
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