General Product Care; Frequently Asked Questions - VTech CS6114-11 User Manual

General product care

Taking care of your telephone
Your cordless telephone contains
sophisticated electronic parts, so it must
be treated with care.
Avoid rough treatment
Place the handset down gently. Save the
original packing materials to protect your
telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets
wet. Do not use the handset outdoors
in the rain, or handle it with wet hands.
Do not install the telephone base near a
sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause
power surges harmful to electronic
equipment. For your own safety, take
caution when using electrical appliances
during storms.
Cleaning your telephone
Your telephone has a durable plastic
casing that should retain its luster for
many years. Clean it only with a dry non-
abrasive cloth. Do not use dampened
cloth or cleaning solvents of any kind.
Frequently asked
questions
Below are the questions most frequently
asked about the cordless telephone.
If you cannot find the answer to your
question, visit our website at
www.vtechcanada.com or call
1 (800) 267-7377 for customer service.
My telephone
does not work
at all.
The display
shows No line.
I cannot hear
the dial tone.
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Make sure the telephone
base is installed properly,
and battery is installed
and charged correctly.
For optimum daily
performance, return the
handset to the telephone
base after use.
Disconnect the telephone
line cord from your
telephone and connect
it to another telephone.
If there is no dial tone
on that other telephone
either, then the telephone
line cord may be
defective. Try installing a
new telephone line cord.
If changing the telephone
line cord does not help,
the wall jack (or the wiring
to this wall jack) may
be defective. Contact
your telephone service
provider.
You may be using a new
cable or VoIP service,
the existing telephone
jacks in your home may
no longer work. Contact
your service provider for
solutions.