System Requirements - VeriFone HPV-20 Installation Manual

System Requirements

In addition to the items listed on page 7, you must have the following to
install and use the HPV-20 System:
Ruby SuperSystem: The Ruby controller in a multiterminal system
or standalone terminal in a single-Ruby location must be connected to
the e-PC as shown in the procedure beginning on page 12.
RubyLink: When the Ruby application is installed, the "Select
Back_Office" option must be set to 'RubyLink' to assign the software
to communicate through the appropriate COM port.
HPV-20: You must have an HPV-20 Ruby Card for each terminal in
your Ruby SuperSystem. If your controller or standalone terminal
already had a Ruby Card configured for features such as car wash,
fast food, or expanded PLUs, it must now have a new card configured
for these features and HPV-20. In multiterminal systems, each
workstation must have a Ruby Card which is only configured for
HPV-20.
Note: Failure to replace your Ruby Card with one that includes the
Note: When you receive your new Ruby Card for the controller or
6
HPV-20 Installation Guide
HPV-20 feature may produce the following message:
Card not found, try again...
Insert HPV-20 Card now and press a key
(PRESS A KEY TO CONTINUE)
standalone terminal, you can receive credit for your old card.
Call VeriFone Sales Support at 1-888-297-7604 and select
option 1 to request a Return Merchandise Authorization
(RMA) before sending in your old Ruby Card.