Konica Minolta magicolor 2400W User Manual page 84

Symptom
Abnormal
areas (white,
black, or
color) appear
in a regular
pattern.
Image
defects.
Lateral lines
or bands
appear on
image.
Colors look
drastically
wrong.
78
Cause
The laser lens is dirty. Clean the laser lens.
The toner cartridge is
defective.
The drum cartridge is
defective.
The laser lens is dirty. Clean the laser lens.
The toner cartridge is
leaking.
The toner cartridge is
defective.
The drum cartridge is
defective.
The printer is not
level.
The media path is
dirty with toner.
One or more of the
toner cartridges are
defective.
The drum cartridge is
defective.
One or more of the
toner cartridges are
defective.
One or more of the
toner cartridges are
low or empty.
Solving Problems with Printing Quality
Solution
Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.
Remove the toner cartridge and check
for damage. If it is damaged, replace it.
Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.
Put the printer on a flat, hard, level sur-
face not to exceed ±1° slant in any
direction.
Print several sheets and the excess
toner should disappear.
Remove the toner cartridge and check
for damage. If it is damaged, replace it.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.
Remove the toner cartridges and verify
that the toner is distributed evenly on
each cartridge roller, and reinstall the
toner cartridges.
Check the control panel. If necessary,
replace the specified toner cartridge.