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Automated Attendant System
Call Transfer Status
When a caller specifies an extension by pressing the extension number
(
to
) followed by
(1)
(8)
extension can take the call. If the extension user is on another call or does
not answer, a list of options (Incomplete Call Handling Menu) is announced
to guide the caller. If the handset answer mode is ON (p. 66), the caller can
leave a message in the mailbox.
• If a caller presses an invalid extension number, "Sorry this number is not assigned" is
announced. The caller can call the operator or another extension or leave a
message in the general delivery mailbox following the Incomplete Call Handling
Menu.
Handset Answer mode OFF
Call taken
within 5
rings.
Talk
Records a message
68
, the call is connected to that extension, and the
(#)
Caller specifies an extension.
Busy
"Sorry, this
line is busy"
Incomplete Call Handling Status
The Incomplete Call Handling
Menu is announced 3 times;
"To leave a message, press 1.
To call another extension, press 2.
To call the operator, press 0."
1
2
*
Calls another
extension.
Not answered
within 5 rings
0
Calls the
operator (p. 69)
Handset Answer mode ON
The personal greeting
message is announced
after the third ring.
*
Records a message
*
If memory is full, 3 beeps
sound and "Sorry, there is
no space for recording" is
announced. The caller
can call another
extension or the operator
following the Incomplete
Call Handling Menu.
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