The unit is Caller ID compatible. To display the caller’s name and phone number, you must subscribe to Caller ID service. PLEASE READ BEFORE USE AND SAVE. Charge the battery for 6 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico...
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Thank you for purchasing your new Panasonic cordless telephone. Please read the IMPORTANT SAFETY INSTRUCTIONS on page 55 before use. Read and understand all instructions. Caller ID, Call Waiting and Voice Mail Service, where available, are telephone company services. After subscribing to Caller ID this phone will display a caller’s name and phone number.
For Best Performance Battery Charge The handset is powered by a rechargeable Nickel- Metal Hydride (Ni-MH) battery. Charge the battery for 6 hours before initial use (p. 9). Base Unit Location/Noise Calls are transmitted between the base unit and handset using wireless radio waves.
Location of Controls Base unit Charge Contacts (p. 10) Handset Back side Speaker Display Headset Jack (p. 46) [C] (TALK) Button (p. 18) [s] (Speakerphone) Button (p. 18) [*] (TONE) Button (p. 42) [HOLD/INTERCOM] Button (p. 19, 36) This unit includes two handsets and one base unit. The included handsets are pre-registered at the factory and assigned the extension numbers 1 and 2.
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Charger unit Charge Contacts (p. 10) CHARGE Indicator (p. 9) Handset soft keys Two soft keys are used to select functions displayed directly above each key. Functions displayed above the Talk keys will change depending on the state of use. 00-00-32 (VE) Mute...
Base unit Fasten the AC adaptor cord. Hooks • Base unit: USE ONLY WITH Panasonic AC ADAPTOR PQLV1 (Order No. PQLV1Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) •...
Installing the Battery in the Handset Insert the battery ( ), and press it down until it snaps into the compartment ( Close the cover. To replace the battery: Press the notch on the cover firmly and slide it as indicated by the arrow.
“Recharge battery” is displayed and/or “ flash, or “Charge for 6h” and “ be replaced. Please order a new Panasonic HHR-P104 battery at the telephone number shown on page 2. To replace the battery, see page 9. A nickel metal hydride battery that is recyclable powers the product you have purchased.
Programmable Settings Programming Guidelines This unit has several programmable functions which can be selected from the function menu on the display (p. 12). The soft keys selects the functions displayed above each soft key. When “d” or “ ” is displayed, navigator key scrolls through the menu.
Programmable Settings Function Menu Table You can use the following functions to customize your unit. See the corresponding pages for function details. • After pressing [MENU], you can also program menu items directly by pressing ([0] to [9], and [#]) instead of using the soft keys (p. 49). Main menu (p.
Display Language You can select either “English” or “Spanish” as the display language. The factory preset is “English”. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [ ], then press Select. Scroll to “Change language” by pressing [d] or [ ], then press Select.
Programmable Settings Line Mode Handset The line mode is preset to “B” and generally should not be adjusted. If “Line in use” on the handset is not displayed properly or the IN USE indicator on the base unit does not light properly, the line mode selection is incorrect. Set line mode to “A”.
Ringer Volume You can select the handset ringer volume to high, medium, low, or off. The factory preset is HIGH. If the handset ringer is turned off, the handset will ring at the low level for intercom calls, and will not ring for outside calls. Press [MENU].
Programmable Settings Ringer Tone Handset You can set the handset ringer to use one of 7 ringer patterns for outside calls. “Tone 1” to “Tone 3” are bell ringer patterns. “Melody 1” to “Melody 4” are melody patterns. The factory preset is “Tone 1”. •...
LCD Contrast Handset There are 6 levels of LCD contrast. The factory preset is “level 3”. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [ ], then press Select. Scroll to “LCD contrast” by pressing [d] or [ ], then press Select. Select the desired contrast by pressing [d] or [ ].
Making Calls Press [C]. • “Talk” is displayed. Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call. To hang up, press [OFF] or place the handset on the base unit or charger.
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To dial after confirming the entered number Enter a phone number. 3334444| Clear Pause • If you misdial, press Clear. Enter the correct number. • If a pause is required when dialing, press Pause where needed (p. 43). • To cancel, press [OFF]. Press [C] or [s].
Making Calls Voice Enhancer Technology Panasonic’s Voice Enhancer Technology clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand. Voice Enhancer Technology can be turned on or off. The factory preset is OFF.
Answering Calls When a call is received, the unit rings, “Incoming call” is displayed, and the Ringer/Message Alert indicator on the handset and the IN USE indicator on the base unit flash rapidly. If you subscribe to Caller ID, see page 22. Press [C] or [s].
Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List. How Caller ID information is displayed When a call comes in, the unit will ring and Caller ID information will be received.
Using the Caller List The unit can record information up to 30 different callers and store this information in the Caller List. Caller information is sorted by the most recent call to the oldest. When the 31 call is received, the information from the 1 The unit will also tell you how many calls you missed while you were out or unavailable to answer the phone.
Using the Caller List What “,” means “ ” indicates you have already viewed this calling information or answered the call. If the same caller calls again, the call entry with the “ new call entry. If a caller calls more than once The number of times the same caller called is displayed (“...
Editing the Caller’s Phone Number You can edit a phone number in the Caller List by removing its area code and/or the long distance code “1”. Once you call back an edited number, this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call (Caller ID Number Auto Edit, page 26).
Using the Caller List Caller ID Number Auto Edit Once you call back an edited number (p. 25), this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call. For example, it can ignore the area code of calls originating from your area code, so that you can call these numbers from the Caller List without dialing the area code.
Storing Caller Information in the Phone Book Handset Caller names and phone numbers that are in the Caller List can be stored in each handset’s phone book. Press Rcvd calls, [d], or [ ] to enter the Caller List. Scroll to the desired caller by pressing [d] or [ ].
Using the Caller List Erasing Caller Information To erase a specific caller Press Rcvd calls, [d], or [ ] to enter the Caller List. Scroll to the desired caller by pressing [d] or [ ], then press Erase. • To erase other items, repeat step 2. •...
Phone Book The handset can store up to 30 names and phone numbers in its phone book. You can make a call by selecting a name or number from the phone book, and copy phone book items from one handset to another (p. 34–35). Storing Names and Numbers Press Phone book.
Phone Book Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Characters Keys # & ’ ( ) ; , – . / 1 a b c A B C 2 d e f D E F 3 g h i G H I 4...
Dialing from the Phone Book Press Phone book. Press Search. Scroll to the desired item. To scroll down, press [d]. To scroll up, press [ ]. Phone book items are sorted in the following order: Alphabet letters (Alphabetical) Space & ’ ( ) , – . / Numbers 0 to 9 Telephone numbers (If no name is stored) Press [C] or [s].
Phone Book Index table Keys Index Symbols, 1 A, B, C, 2 D, E, F, 3 G, H, I, 4 J, K, L, 5 Chain Dial Handset You can dial a combination of phone book or manual key pad entries while making a call.
Editing an Item in the Phone Book Press Phone book. Press Search. Scroll to the desired item by pressing [d] or [ ], then press Edit. • To search for the item by initial, see page 31. Edit the name (p. 30), then press [d]. •...
Phone Book Copying Items in the Phone Book You can copy one or all phone book items between two handsets. The destination handset will save the entries in its phone book. • If an outside call is received during the phone book copy, copying will stop. You will need to re-send the item(s) later.
To copy all of the items in your phone book to another handset Make sure the destination handset is not in use. Press [MENU]. Scroll to “Copy phone book” by pressing [d] or [ ], then press Select. Scroll to “Copy all items” by pressing [d] or [ ], then press Select.
Intercom Intercom calls can be made between two handsets. The handsets have the extension number 1 and 2 which has “[1]” and “[2]” on the display. • If the handset is off the base unit or charger when there are missed calls or new messages in your voice mailbox, the handset’s extension number “[1]”...
Transferring a Call You can transfer an outside call to another handset. Handset From a Ex. From the Handset 1 to the Handset 2 Handset 1: (1) During a call, press [HOLD/INTERCOM]. • The call is put on hold. (2) Press Handset. •...
Conference Calls While you are talking with an outside caller, another handset user can join the conversation and establish a conference call. Handset During a call, press [HOLD/INTERCOM]. • The call is put on hold. Press Handset. When the paged party answers, press Conf on your unit to make a conference call.
Voice Mail Service Voice mail is an automatic answering service offered by your telephone company. If you subscribe to this service, your telephone company’s voice mail system can answer calls for you when you are unavailable to answer the phone or when your line is busy.
— your phone is connected to a business or office telephone system (PBX). See below to turn this setting off. If you are not sure which setting is required, consult your local telephone company or contact the Panasonic Customer Call Center. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [ ], then press Select.
Listening to Voice Mail Messages The unit will let you know that someone has left new voice mail for you: a) “Voice Mail” will be displayed on the handset, and b) the Ringer/Message Alert indicator on the handset will flash slowly if Message Alert is turned on (p.
Special Features Handset Locator You can locate the handset or page the handset user with beep tones from the base unit. Press HANDSET LOCATOR [ ] or [ ] to page the handset. • The IN USE indicator flashes rapidly. •...
For Call Waiting Service Users Press [FLASH/CALL WAIT] if you hear a call waiting tone during a conversation. • The first call is put on hold and you can answer the second call. • To return to the first caller, press [FLASH/CALL WAIT] again. •...
Special Features FLASH Button Pressing [FLASH/CALL WAIT] allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as call waiting. • Pressing [FLASH/CALL WAIT] cancels Temporary Tone Dialing mode or the mute (p.
Key Tone Handset You can select whether or not the handset keys will sound tones (key tone, confirmation tone, error tone). The factory preset is ON. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [ ], then press Select.
To attach the belt clip Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the accessories telephone number on page 2.
Wall Mounting This unit can be mounted on a wall phone plate. Base unit Press the tabs in the direction of the arrows ( ), then remove the wall mounting adaptor ( Connect the AC adaptor. • Fasten the AC adaptor cord to prevent it from being disconnected.
Wall Mounting Charger unit The charger can be wall mounted. Connect the AC adaptor. Install screws using the wall template (see below). Mount the charger ( down to the right ( ) until it is secured. 2.45 cm Screws Wall Template for the Charger unit 2.45 cm "...
Direct Commands Handset After pressing [MENU], you can also program menu items directly by pressing ([0] to [9], and [#]) instead of using the soft keys. Menu item Ringer volume Ringer tone Incoming call tone V.M. access Voice enhancer Copy phone book –Copy 1 item Copy phone book –Copy all items...
If the Following Appear on Your Display... The following will be displayed when the unit needs your attention. Display message Recharge battery Charge for 6h No link to base. Move closer to base, try again. Please lift up and try again. Busy Error!! Phone book full...
If the Following Appear on Your Display... Display message • When phone book item(s) was(were) sent to another ---Incomplete--- Phone book full Example • When you tried to send phone book items, the other Tom Jones 555-765-4321 • Your phone book is empty. No items were copied to No items stored •...
Troubleshooting If the handset display shows error messages, see “If the Following Appear on Your Display...” (p. 50 – 51) for the Cause & Remedy. Problem “No link to base. Move closer to base, try again.” is displayed and an alarm tone sounds.
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Problem You cannot make an intercom. You cannot redial. You cannot make long distance calls. The handset does not display the caller’s name and/or phone number. The handset cannot automatically edit the Caller List/incoming phone numbers. The handset display exits the Caller List or phone book.
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• Make sure the optional headset is connected properly (p. 46). • If “SP-phone” is displayed, press [C] to switch to the headset. • Visit our website: http://www.panasonic.com/support • Contact us via the web at: http://www.panasonic.com/contactinfo • Call our customer call center at: 1-800-211-PANA(7262)
Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.
Important Safety Instructions CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.
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TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
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• If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone...
Panasonic Services Company Customer Servicenter Suite B 4900 George McVay Drive McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)- 768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (7262).
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Personal Checks) For hearing or speech impaired TTY users, TTY : 1-866-605-1277 Service in Puerto Rico Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985...
Specifications ■ Base Unit Power Supply: Power Consumption: Frequency: Dimensions (H x W x D): Approx. 124 mm x 155 mm x 174 mm Mass (Weight): ■ Charger Power Supply: Power Consumption: Dimensions (H x W x D): Approx. 69 mm x 74 mm x 99 mm Mass (Weight): ■...
Symptom • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.