Dect 6.0 answering system with caller id/call waiting (118 pages)
Summary of Contents for AT&T CL83114
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Complete user’s manual CL83114/CL83214/CL83314/ CL83364/CL83414/CL83464 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting...
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No further action is necessary. This telephone system is compatible with certain AT&T DECT 6.0 cordless www.telephones.att.com/headsets headsets and speakerphones. Visit for a list of compatible cordless headsets. Model number: CL83114 (one handset) CL83214 (two handsets) CL83314/CL83364 (three handsets) CL83414/CL83464 (four handsets) Type: DECT 6.0 cordless telephone/answering system with...
1 (866) 288-4268 In Canada, dial Cordless handset Quick start guide Abridged User’s manual (1 for CL83114) (2 for CL83214) (3 for CL83314/CL83364) (4 for CL83414/CL83464) Battery for cordless handset Telephone base Charger for cordless handset with power adapter installed...
Complete user’s manual CL83114/CL83214/CL83314/ CL83364/CL83414/CL83464 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Rename handset ........ 20 Key tone ..........20 Quick reference guide - handset ..1 Use caller ID to automatically Quick reference guide - telephone set date and time ......
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Telephone operation Capacity ..........58 Create directory entries ....... 59 Telephone operation......34 Create a new directory entry ..59 Making a call ........34 Add a predialed telephone On hook dialing (predialing) ..34 number to the directory ....60 Answering a call ........
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Call block Register a handset to the telephone base ......103 Call block ............ 75 Deregistering handsets ......105 Add a call block entry ..... 76 Deregister all handsets from Review the call block list ....77 the telephone base .....105 Save a caller ID log entry to Alert tones and lights ......106 call block list ........
Getting started Quick reference guide - handset CHARGE light On when the handset is charging in the telephone base or charger. qCID/VOLUME Press qCID to show caller ID log when the • handset is not in use (page 71). • Press to scroll down while in menus.
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Getting started Quick reference guide - handset pDIR/VOLUME • Press pDIR to show directory entries when the handset is not in use (page 61). • Press to scroll up while in menus. • While entering names or numbers, press to move the cursor to the right.
Getting started Quick reference guide - handset Handset side view �U�H TO TAL� • Press to initiate a one-to-one (page 51) or one-to-group broadcast (page 53). • Press and hold to broadcast to a group of system devices (page 53). Main menu Main menu •...
Getting started Quick reference guide - telephone base CANCEL MENU/�ELECT • While in a menu, press to cancel an operation, • When the telephone base is not in use, back up to the previous menu or exit the press to show the menu. menu display.
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Getting started Quick reference guide - telephone base •/RECORD Press to record a memo (page 99) or an announcement (page 81). /RE�EAT • During playback, press to repeat the playing message (page 95). • During playback, press twice to play the previous message (page 95).
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Getting started Quick reference guide - telephone base Main menu Main menu • Play messages (page 94) • Answering sys (page 80) • Directory (page 58) The > symbol highlights • Caller ID log (page 68) a menu item. • Call block (page 75) >Play messages •...
Getting started Installation You must install and �TO�! See pages 9-10 for charge the battery before easy instructions. using the telephone. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 11).
Getting started Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 11 for details. Telephone base installation Plug one end of the Plug the large end of the...
Getting started Battery installation and charging Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
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Getting started Battery installation and charging CHARGE light �tep 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the handset is on during charging. After you install your telephone or power returns following a SET DATE power outage, the handset and telephone base will prompt MM/DD/YY...
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the mounting plate.
Getting started Installation options Wall mount to tabletop installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. Push the telephone base up to remove it from the wall. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.
Telephone settings Handset settings Use the menu to change the telephone settings. >Play messages 1. Press MENU/ on the handset when it is not in use to Answering sys �ELECT enter the main menu. 2. Press to scroll to the feature to be changed. When scrolling through the menu, the >...
Telephone settings Handset settings Ringer volume You can set the ringer volume level to one of six levels or Intercom turn the ringer off. When the ringer is off, appears on >Ringers the screen. 1. Press MENU/ n idle mode to enter the main menu. �ELECT 2.
Telephone settings Handset settings �et date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
Telephone settings Handset settings LCD language You can select the language used for all screen displays. LCD LANGUAGE 1. Press MENU/ in idle mode to enter the main menu. �ELECT English > to scroll to �ettings, then press 2. Press /�ELECT.
Telephone settings Handset settings Caller ID announce The caller ID announce feature lets you know who’s calling LCD language without having to look at the display. When you have an >Caller ID annc incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information.
Telephone settings Handset settings �et speed dial voicemail number This feature lets you save your voicemail number for easy access when you press and hold the 1 key. To save your voicemail number: 1. Press MENU/ in idle mode to enter the main menu. �ELECT Caller ID annc 2.
Telephone settings Handset settings Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the icon;...
Telephone settings Handset settings Rename handset You can edit the handset name for each system handset. Clr voicemail 1. When the handset is idle, press MENU/ �ELECT. Rename handset > 2. Press to scroll to �ettings, then press /�ELECT. MENU to scroll to Rename handset, then 3.
Telephone settings Handset settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps below to turn the CID time sync feature on or off. The default setting is On. 1.
Telephone settings Handset settings NOTE: If in the future, your telephone service provider requires you to dial ten digits to make a local call (area code plus telephone number), you need to delete your home area code and dial out locally from the call ID log. With the home area code displayed, /DELETE until the digits are deleted, and then press /�ELECT.
Telephone settings Handset settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal.
Telephone settings Telephone base settings Use the menu to change the telephone settings. Press MENU/ on the telephone base when it is �ELECT >Play messages not in use to enter the main menu. Answering sys Press to scroll to the feature to be changed.
Telephone settings Telephone base settings Ringer volume You can set the ringer volume level to one of six levels or turn the ringer off. When the ringer is off, appears on the screen. 1. Press MENU/ in idle mode to enter the �ELECT Ringer volume >...
Telephone settings Telephone base settings �et date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
Telephone settings Telephone base settings LCD language You can select the language used for all screen displays. 1. Press MENU/ in idle mode to enter the �ELECT LCD LANGUAGE main menu. English > 2. Press to scroll to �ettings, then press /�ELECT.
Telephone settings Telephone base settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information.
Telephone settings Telephone base settings �et speed dial voicemail number This feature lets you save your voicemail number for easy access when you press and hold the 1 key. To save your voicemail number: 1. Press MENU/ in idle mode to enter the �ELECT Caller ID annc main menu.
Telephone settings Telephone base settings Clear voicemail indication Use this feature when the telephone indicates there is Clr voicemail > new voicemail but there is none. For example, when you Rename base have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and icon;...
Telephone settings Telephone base settings Rename base You can edit the name for the telephone base. 1. When the telephone is idle, press MENU/ �ELECT. Clr voicemail Rename base > 2. Press to scroll to �ettings, then press /�ELECT. MENU 3.
Telephone settings Telephone base settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps below to turn the CID time sync feature on or off.
Telephone settings Telephone base settings NOTE: If in the future, your telephone service provider requires you to dial ten digits to make a local call (area code plus telephone number), you need to delete your home area code and dial out locally from the caller ID log. With the home area code displayed, press and hold X/DELETE until the digits are deleted, and then press /�ELECT.
Telephone operation Telephone operation Making a call Using a cordless handset: Elapsed time Press �HONE/ /��EA�ER ��EA�ER, then enter the • FLA�H Phone 0:00:30 telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). 6:30 8/06 Using the telephone base:...
Telephone operation Telephone operation operation Ending a call Using a cordless handset: Press OFF/ • or return the handset to the telephone base or charger. CANCEL Using the telephone base: /��EA�ER ��EA�ER. • Press Auto off A call ends automatically when you put the handset in the telephone base or charger.
Telephone operation Telephone operation Handset speakerphone /��EA�ER ��EA�ER to switch between handsfree speakerphone During a call, press and normal handset use. Press OFF/ to hang up. CANCEL The speakerphone on the telephone activates as long as you make or answer calls by pressing the /��EA�ER ��EA�ER.
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Telephone operation Telephone operation Using the telephone base: • To display the most recently called number, press Redial #1/10 REDIAL/ �AU�E 888-883-2445 • To view up to ten recently called numbers, press REDIAL/ , then q �AU�E REDIAL/ repeatedly. �AU�E The telephone base beeps twice at the end of the list.
Telephone operation Telephone operation Equalizer The handset equalizer enables you to change the quality of the audio to best suit your hearing. While on a call or intercom call, or listening to a message or announcement, press EQ to select the equalizer setting Treble 1, Treble 2, Bass or Natural (the default setting).
Telephone operation Options while on calls Volume control Using a cordless handset: can set the listening volume to one of six levels. While on a call, press q /VOLUME to decrease or press p /VOLUME to increase the listening volume. Using the telephone base: can set the listening volume to one of eight levels.
Telephone operation Options while on calls Mute Use the mute function to turn off the microphone. You can hear the caller, but the caller cannot hear you. Using a cordless handset: To mute a call: • While on a call, press MUTE/ .
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID log or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.
Telephone operation Options while on calls Using the telephone base: To access the directory while on a call: Intercom 1. Press MENU/ >Directory �ELECT -OR- Press , then skip to Step 3. Charlie Johnson 2. Press to scroll to Directory and then 888-883-2445 /�ELECT.
Telephone operation Options while on calls Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. 1.
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Telephone operation Options while on calls To transfer an outside call from the telephone base: 1. During the call, press MENU/ �ELECT Speaker 0:00:12 /�ELECT to choose Transfer. 2. Press MENU • If your have one handset and no other registered 8/06 6:30 devices, the outside call is put on hold and the...
Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: • Press HAND�ET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds.
Multiple handset use Intercom Use the intercom feature for conversations between two handsets, a handset and the telephone base, or a handset/telephone base and a cordless headset/speakerphone (sold separately). You can buy additional expansion handsets (model AT&T CL80114), cordless headsets and speakerphones for this telephone base to expand your telephone system (up to 12 handsets 10 cordless handsets and two cordless headsets/speakerphones).
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Multiple handset use Intercom Using the telephone base: Press MENU/ in idle mode to enter the main �ELECT Calling menu. Press q or p to scroll to Intercom, then HANDSET X press /�ELECT. MENU • If you have one handset and no other registered devices, the telephone base shows Base 0 Calling HAND�ET X.
Multiple handset use Intercom Answer an incoming call during an intercom call If you receive an outside call during an intercom call, there is a two-beep call waiting tone. • To answer the call, press �HONE/ on the handset or press FLA�H /��EA�ER ��EA�ER twice on the telephone base.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base. To transfer or share an outside call using intercom: Using a cordless handset: 1.
Multiple handset use Push-to-talk (PTT) �TT You can directly broadcast messages to the speakerphone of any device. Press and hold �U�H TO TAL� on a handset or �TT on the telephone base to begin two-way communication. • Only one device can talk at a time. While talking to another device, press and hold �U�H TO TAL�...
Multiple handset use Push-to-talk (PTT) �TT call to a single device Using a cordless handset: PUSH TO TALK 1. There are a few ways to begin a PTT call to a single device. >HANDSET When the handset is not in use: •...
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Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. There are a few ways to begin a PTT call to a single PUSH TO TALK handset. When the telephone base is not in use: >HANDSET • If you have one handset, press and hold �TT. •...
Multiple handset use Push-to-talk (PTT) �TT call to multiple devices When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-five calls when one to five handsets are registered, and a maximum of one-to-four calls when six or more handsets are registered.
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Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. You have three ways to call multiple handsets. When the telephone base is not in use: Press and hold �TT until the screen shows Connecting to group... • Press �TT. Press q or p to choose Group.
Multiple handset use Push-to-talk (PTT) Answer a �TT call You can respond to a PTT call as described below. When your device receives a PTT call, it beeps and shows �ress and hold [�TT] to talk. When the other party is speaking, your speakerphone light is on, and your device shows: •...
Multiple handset use Push-to-talk (PTT) Change a one-to-one �TT call to an intercom call You can convert a one-to-one PTT session to an intercom call. When your device shows �ress and hold [�TT] to talk, press /�ELECT. The screen shows Intercom. MENU Press /�ELECT.
Multiple handset use Push-to-talk (PTT) Make an outgoing call during �TT call During a one-to-one PTT call, press �HONE/ • on your handset or FLA�H /��EA�ER on your telephone base to get a dial tone. The PTT call ends automatically. •...
Directory About the directory �hared directory The directory is shared by all handsets and the telephone Charlie Johnson base. Changes made to the directory from any device apply 888-883-2445 to all. NOTE: Only one handset or the telephone base can review the directory at a time.
Directory Create directory entries Create a new directory entry 1. Press MENU/ in idle mode to enter the main menu. �ELECT Answering sys 2. Press q or p to scroll to Directory, then press >Directory /�ELECT. MENU 3. Press q or p to highlight Add contact.
Directory Create directory entries NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as lower case letters as shown in the chart below. Characters by number of key presses Dialing keys ‘...
Directory Review the directory Review directory entries 1. Press pDIR when in idle mode. The summary screen displays briefly and then the first entry in the directory displays. -OR- when in idle mode, then press q or p Press MENU/ to scroll �ELECT to Directory.
Directory Search the directory �earch by name 1. Press pDIR in idle mode to show the first listing in the directory. 2. When an entry appears, press the dialing keys (0-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter.
Directory Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the screen. Use Review the directory (page 61) or �earch by name (page 62) to show an entry. Display dial To dial a displayed number from the directory, press �HONE/ FLA�H...
Directory Dial, delete or edit directory entries Edit a directory entry 1. When a directory entry displays, press /�ELECT. The screen shows MENU EDIT NUMBER along with the phone number to be edited. If you only want to edit the name, skip to Step 3. 2.
Directory Speed dial The telephone system has nine speed dial locations (2-9, 0) Robert Brown 1 where you can store and a voicemail access location 888-883-2445 the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from the existing directory entries.
Directory Speed dial Assign your voicemail speed dial number 1, see page 18 To assign your voicemail speed dial number to location or page 29. Reassign a speed dial number 1. When the telephone is idle, press MENU/ �ELECT Robert Brown 2.
Directory Speed dial Delete a speed dial number 1. When the telephone is idle, press MENU /�ELECT Linda Miller 2. Press q or p to scroll to Directory. Press 888-722-7702 /�ELECT. MENU 3. Press q or p to scroll to �peed dial. Press /�ELECT.
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call,...
Caller ID Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.
Caller ID Caller ID operation Memory match If the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. Chris 888-883-2445 For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.
Caller ID Caller ID operation Review the caller ID log Review the caller ID log to find out who called, to return HANDSET the call, or to copy the caller’s name and number into your 6 Missed calls directory. Caller ID log empty appears if there are no records in the caller ID log.
Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have ten digits (the area code plus the seven-digit number), in some areas, you may need to dial only the 7 digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.
Caller ID Caller ID operation �ave a caller ID log entry to the directory 1. When in the caller ID log, press q or p to browse. 2. Press /�ELECT to select an entry. On the telephone base, you need MENU to press /�ELECT again to select Directory.
Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number and name.
Call block Call block If you have subscribed to caller ID service, you can use the call block feature to reject certain calls automatically. The call block list stores up to 20 entries. The telephone system can reject calls automatically according to: •...
Call block Call block Add a call block entry 1. When the telephone base is in idle mode, press MENU /�ELECT 2. Press q or p to scroll to Call block, then press /�ELECT. MENU 3. Press /�ELECT to choose Block list. MENU Caller ID log 4.
Call block Call block Review the call block list 1. When the telephone base is in idle mode, press MENU /�ELECT 2. Press q or p to scroll to Call block, then press /�ELECT. MENU /�ELECT again to choose Block list. 3.
Call block Call block Edit a call block entry 1. Search for the desired call block entry (see Review the call block list on page 77). 2. When the desired entry displays, press /�ELECT. MENU Salesman 888-722-7702 The screen shows EDIT NUMBER along with the phone number to be edited.
Call block Call block Delete a call block entry 1. Search for the desired call block entry (see Review the call block list on page 77). 2. When the desired entry displays, press X/DELETE on the telephone base. 3. The screens shows Deleted. Then, the next entry displays. You cannot retrieve a deleted entry.
Answering system Answering system settings Use the answering system menu of a system handset or Play messages the telephone base to set up the announcement message, >Answering sys turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time.
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Answering system Answering system settings To record a new outgoing announcement: Using a cordless handset: 1. When the handset is in idle mode, press MENU/ to enter the �ELECT main menu. 2. Press q or p to scroll to Answering sys, then press /�ELECT.
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Answering system Answering system settings To delete or reset your outgoing announcement: Using a cordless handset: 1. When the handset is in idle mode, press MENU/ to enter the �ELECT main menu. or p 2. Press to scroll to Answering sys, then press /�ELECT.
Answering system Answering system settings Answer on/off Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. To turn the answering system on or off: Play messages Using a cordless handset:...
Answering system Answering system settings Voice guide This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and set the message alert tone. This feature is only available in the telephone base.
Answering system Answering system settings Call screening Use this feature to choose whether incoming messages Answer ON/OFF can be heard over the speaker when they are being >Ans sys setup recorded. If you turn call screening on, you hear the incoming message.
Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages.
Answering system Answering system settings Remote access code To access your answering system remotely from any touch- Play messages tone phone, you need to enter a two-digit number (00-99). >Answering sys By default, the remote access code is 19. To change the remote access code: Using a cordless handset or the telephone base: Answer ON/OFF 1.
Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every ten seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset.
Answering system Answering system settings Message recording time You can set the recording time allowed for incoming messages. The message length is three minutes by default. Msg alert tone To change the setting: >Recording time Using a cordless handset or the telephone base: 1.
Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate.
Answering system About the answering system Using the answering machine and voicemail together You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider.
Answering system About the answering system Voice prompts The system provides voice prompts to guide you through the setup procedures at the telephone base, message playback, remote access and recording outgoing announcements. Call screening To screen a call at the telephone base: If the answering system and call screening are on (see Call screening on page 85), the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.
Answering system About the answering system Call intercept While screening a call, you can stop recording and speak to the caller by pressing �HONE/ on the handset or /��EA�ER ��EA�ER on the telephone base. FLA�H Base ringer Press q/VOLUME/p on the telephone base to adjust the ringer volume when the telephone is not in use.
Answering system Message playback If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all the messages (in chronological order). If there are both new and old messages, you have the option of playing the new or old messages by accessing the menu.
Answering system Message playback To listen to messages on a cordless handset: 1. When the handset is in idle mode, press MENU/ �ELECT >Play new msgs enter the main menu. Play old msgs /�ELECT again to select �lay messages. 2. Press MENU AN�...
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Answering system Message playback When messages are playing on the handset: Press q /VOLUME or p / VOLUME to adjust the message • playback volume. Press EQ • to adjust the message playback audio quality. Press 6 to skip to the next message. •...
Answering system Message playback Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on the telephone base: 1. When the telephone is idle, press X/DELETE. The system announces, “To delete all old messages, press DELETE again.”...
Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages.
Answering system Recording and playing memos Using the telephone base: 1. When the telephone base is in idle mode, press MENU/ to enter the main menu. �ELECT 2. Press q or p to scroll to Answering sys. Press /�ELECT. MENU 3.
Answering system Answering system Base message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. Message counter displays No messages. Total number of messages and memos. 1-99 The system is answering a call, or someone is trying to reach it remotely.
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code.
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Answering system Remote access Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference. NOTES: • If you do not enter a valid remote access code, the system answers the call automatically. •...
Appendix Adding and registering handsets/headsets/speakerphones Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CL80114, sold separately) or up to ten cordless handsets and two cordless headsets or speakerphones (sold separately). Visit www.telephones.att.com/headsets for a list of compatible DECT 6.0 cordless headsets.
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Appendix Adding and registering handsets/headsets/speakerphones If registration fails, the system will automatically try to register again. If registration fails after the third try, Registration failed appears on both screens. The handset shows To register H�, see manual and the telephone base returns to idle mode.
Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR- • You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time.
Appendix Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place the handset MUTE AN� ON in telephone base or charger to recharge. M�G# 10:01 �peakerphone - the speakerphone is in use. Ringer off - the handset ringer is off.
Appendix Alert tones and lights Handset alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing qCID or pDIR on a cordless handset when the volume is already at its highest or lowest setting.
Appendix Alert tones and lights Lights Lighted display IN U�E • On when the telephone base is in use, or when the answering system is answering an incoming /�LAY/�TO� call. On when a • On when a handset is message is being registered.
Appendix Screen display messages �creen messages The telephone base is calling. BASE 0 is calling An incoming call is blocked. Blocked call There are no block list entries. Block list is empty You have transferred an outside call to another device. Call transferred There are no entries in the caller ID log.
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Appendix Display screen messages �creen messages The handset in the charger has no battery installed. No battery There is no telephone line connection. No line The device(s) you are trying to transfer a call to is out of range, No answer. Try off hook, or has no power.
Appendix Display screen messages �creen messages The telephone base is playing voice guide. Setup Ans sys... The handset or telephone base speakerphone is in use. Speaker You have started transferring a call, and need to enter the TRANSFER TO: desired device number or choose all devices. Screen display before handset registration.
If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective, • try using a different wall jack in your home to connect your CL83114/ CL83214/CL83314/CL83364/CL83414/CL83464 telephone, or •...
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Appendix Troubleshooting I cannot dial out. • Try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal.
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Appendix Troubleshooting The batteries do not hold a charge. • If the cordless handset is in the telephone base or charger and the charge light is not on, refer to The charge light is off or blinking (page 116). • Charge the battery in the cordless handset for at least ten hours.
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Appendix Troubleshooting I experience poor sound quality when using the handset speakerphone. • For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dial pad facing up. I hear other calls while using my phone. •...
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Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. •...
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Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller may be calling from an area that supports caller ID. •...
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Appendix Troubleshooting �ystem does not answer after the correct number of rings. • Make sure that the answering system is on. AN� ON should show on /AN� ON/OFF the handset and the light on the telephone base should be on. •...
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Appendix Troubleshooting • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (pages 86). To determine how many rings activate your voicemail, contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine.
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Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service.
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. �afety information •...
Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix Important safety information �recautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions www.telephones.att.com about this product should be directed to our website at 1 (800) 222-3111 1 (866) 288-4268 call . In Canada, dial What does this limited warranty cover? The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (“CONSUMER”...
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Appendix Limited warranty 5. How do you get warranty service? www.telephones.att.com To obtain warranty service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.