If You Need Service - GE JKP76 Use And Care Manual

• Do not clean the oven door gasket. The door
gasket is essential for a good seal. Care should be
taken not to rub, damage or move the gasket.
• Do not use oven cleaners. No commercial
oven cleaner or oven liner protective coating
of any kind should be used in or around any part
of the oven. Residue from oven cleaners will
damage the inside of the oven when the self-
cleaning cycle is used.
• Be sure to wipe up excess spillage before
starting the self-cleaning cycle.
To obtain service, see the Consumer Services page in
the back of this guide.
We're proud of our service and want you to be
pleased. If for some reason you are not happy with the
service you receive, here are three steps to follow for
further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In most
cases, this will solve the problem.

IF YOU NEED SERVICE...

• Before self-cleaning the oven, remove the broiler
pan and other cookware.
• Listen for a fan— a fan noise should be heard
sometime during the cleaning cycle. If not, call
for service before self-cleaning again.
• If the self-cleaning mode malfunctions,
turn off and disconnect the power supply.
Have it serviced by a qualified technician.
SAVE THESE
INSTRUCTIONS
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
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