I Cannot Check My Voice Mail; I Cannot Make Calls Using A Voice Command - Blackberry Bold 9780 User Manual

User Guide
2. Click Device > Advanced System Settings > SIM Card.
3. Highlight the phone number.
4. Press the key > Edit SIM Phone Number.
5. Type your phone number.
6. Click OK.

I cannot check my voice mail

Try performing the following actions:
• If you have more than one phone number associated with your BlackBerry® device and you are trying to check your voice mail using
a shortcut key, your device calls the voice mail access number for your active phone number. Check the voice mail for your alternative
phone number.
• You need a voice mail access number to check your voice mail. To obtain a voice mail access number, contact your wireless service
provider or administrator.

I cannot make calls using a voice command

Try performing the following actions:
• Check that your BlackBerry® device is connected to the wireless network.
• If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth® enabled device
supports this feature and that you have paired the Bluetooth® enabled device with your BlackBerry device.
• Verify that your keyboard is unlocked.
• Check that the language that you use to say voice commands is the same as the voice dialling language that you have set in the
language options. Certain languages might not be supported.
Related topics
Bluetooth technology, 210
Change the language for voice commands, 56
I cannot change the number of times that my device rings
Depending on your wireless service provider, you may not be able to choose the length of time that your BlackBerry® device rings before the
call is picked up by voice mail. For more information, contact your wireless service provider.
Some features are not available on my device
The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless
service plan.
If your email account uses a BlackBerry® Enterprise Server, your organisation might not have set up some features or might prevent you from
using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field.
Phone
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