Caller Identification - Samsung DS 616 User Manual

CALLER IDENTIFICATION

CALLER ID
Caller ID requires that the SIO2 card be installed in the DS 616 KSU. Caller ID ser-
vice must also be provided by your local telephone company. The availability of
the calling party name or number depends on the type of CID service offered by
your local telephone company. The Caller ID feature is dependent on having an
LCD keyset to show the name or number in the top line of the display.
NAME/NUMBER DISPLAY
Each LCD keyset user can decide if he/she wants to see the CID name or CID/ANI
number in the display. Regardless of which one is selected to be seen first, the
NND key is pressed to view the other pieces of CID information.
NEXT CALL
In the event that you have a call waiting or a camped-on call at your keyset, you can
press the NEXT key to display the Caller ID information associated with this next
call in queue at your station. Either the CID name or CID number will show in the
display depending on your NND selection.
SAVE CID
At any time during an incoming call that provides CID information, you may press
the SAVE key. This saves the CID number in the Save Number feature. Pressing the
SAVE number redial key will dial the CID number. The system must be using Least
Cost Routing (LCR) to dial the saved number.
STORE CID
At any time during an incoming call that provides CID, you may press the STORE
key. This saves the CID number as a speed dial number in your personal speed
dial list. The system must be using LCR to dial the stored number.
INQUIRE PARK/HOLD
Having been informed that an incoming call is on hold or has been parked, you
may view the Caller ID information before you retrieve the call. This will influence
how you choose to handle the call.
CID REVIEW LIST
This feature allows display keyset users to review CID information for calls sent to
their stations. This list can be from ten to fifty calls in a first in, first out basis. The list
includes calls that you answered and calls that rang your station but that you did
not answer. When reviewing this list, you can press one button to dial the person
back. The system must be using LCR to dial the stored number.
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