Customer Responsibility; Dealer Responsibility - Jayco SENECA 2010 Owner's Manual

SECTION 1
WARRANTY & SERVICE
R S
EPORTING AFETY
In the United States
If you believe that your RV has an alleged
defect that could cause a crash or cause
injury or death, you should immediately inform
the National Highway
Administration (NHTSA) and Jayco.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your dealer
or Jayco. For additional information, please
refer to the NHTSA
www.safercar.gov.
To contact NHTSA by phone:
Call the Department of Transportation (DOT)
Vehicle Safety Hotline at 1-888- 327-4236
and a NHTSA representative will record your
complaint information (TTY: 1-800-424-9153
or 1-202-484-5238).
To contact NHTSA by mail:
Office of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave SE
Washington, DC 20590
In Canada
If you believe your RV has an alleged safety
defect, you should contact Transport Canada
and Jayco. Transport Canada prefers to be
called instead of posted mail or email as it
enables their investigators to confirm that
your information is correct, and to answer
your questions accurately. For additional
information, please refer to the Transport
Canada website at www.tc.gc.ca.
To contact Transport Canada by phone:
Call 1-800-333-0510 (or 1-613-993-9851 if
you are calling from the Ottawa region) and
ask to speak to a defect investigator.
To contact Transport Canada by mail:
Road Safety and Motor Vehicle
Regulation Directorate
Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa, Ontario K1A 0N5
2
D
EFECTS
Traffic Safety
website at
M P
ANUFACTURING
Jayco recreation vehicles are
manufactured
temporary
recreation, camping and travel
uses, all as defined by the
bylaws of the Recreation Vehicle
Industry Association (RVIA).
This recreation vehicle is not intended for use
as a full-time residence or for commercial use.
Commercial use means using the RV as a
business asset such as a mobile office or
using the RV for lease or rental purposes.
Jayco reserves the right to discontinue or
change specifications or design at any time
without notice and without incurring any
obligation whatsoever. RV's built for sale in
Canada may differ to conform to Canadian
Codes.
C R
USTOMER ESPONSIBILITY
It is important you read and understand the
information in this manual and your Warranty
Packet using your RV.
Familiarize yourself
warranties. You are responsible for ensuring
the procedures for obtaining warranty repair
are followed properly. It is your responsibility
and obligation to return your RV to your
dealer for warranty service repair.
As the owner of the RV, you are responsible
for regular and
performed in accordance with this manual
and the OEM manuals. Regular and proper
maintenance will help prevent conditions
arising from neglect that are not covered by
warranty.
As with your other personal belongings, it is
important to protect yourself and others with
insurance coverage. Your insurance agent
can assist you in obtaining the appropriate
insurance coverage for personal liability, theft,
collision, property damage, etc.
D R
EALER ESPONSIBILITY
At the time of sale of the new RV, your dealer
is expected to:
ROCESS
for use as
living quarters for
with the applicable
proper maintenance