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Section 1: Warranty & Service
In Canada: If you believe your vehicle has an alleged safety defect, you should contact
Transport Canada and our Customer Service Department immediately.
To file a safety concern, you can complete an on-line form at
transportation/defects-recalls-vehicles-tires-child-car-seats/report-potential-safety-defect-
vehicles-tires-child-car-seats, or call to speak with a defect investigator.
For additional information, please refer to the Transport Canada website at
recalls
To contact Transport Canada by phone:
1-800-DEFECTS
1-819-420-4300 (Ottawa-Gatineau area or internationally)
Toll free: 1-800-333-0510 (in Canada)
To contact Transport Canada by mail:
Transport Canada -ASFAD
330 Sparks Street
Ottawa, ON
K1A 0N5
www.tc.gc.ca/rappels
Téléphone: 819-994-3328 (dans la région de Ottawa-Gatineau et à l'extérieur du pays)
Sans frais: 1-800-333-0510 (au Canada)
Adresse postale :
Transports Canada -ASFAD
330, rue Sparks
Ottawa (Ontario) K1A 0N5
Customer Responsibility
It is important you read and understand all instructions and precautions before operating the
recreation vehicle. Even if you are an experienced RV'er we encourage you to thoroughly
read this Owner's Manual, as well as the information contained in your Warranty Packet and
Chassis Guide.
As technology advances, new improvements enter the RV industry every day, and each RV
manufacturer has its own unique manufacturing process.
Familiarize yourself with the Limited Warranty applicable to your recreation vehicle. There
are components that are excluded or warranted separately by their individual manufacturer's
limited warranty (refer to the Warranty Packet or Chassis Guide).
As the new owner of the recreation vehicle, you are responsible for regular and proper
maintenance performed in accordance with this manual and the OEM manuals. Regular and
proper maintenance will help prevent conditions arising from neglect that are not covered
by the limited warranty. It is your responsibility and obligation to return your vehicle to your
dealer for repairs and service.
Change Of Address/Ownership
Please notify our Customer Service Department as soon as possible of a change of address
by writing or calling us. For notification of a change of ownership, please fill out the appro-
priate form located in this manual and email it to Customer Service along with documenta-
tion showing proof of ownership. Please include your current vehicle mileage.
Suggestions For Obtaining Service
To help ensure your dealer provides the level of service you expect, here are some sugges-
tions we would like to make:
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