Jayco SENECA 2010 Owner's Manual page 13

HOW TO GET SERVICE
To obtain warranty service the owner must do all of the following:
1. Notify an independent, authorized dealer of Jayco, or Jayco, of the substantial defect in material or workmanship
attributable to Jayco, within the warranty coverage period designated above;
2. Provide the notification mentioned in (1), above, within ten (10) days of when the owner discovered, or should have
discovered, the substantial defect in material or workmanship attributable to Jayco;
3. Promptly schedule an appointment with and take the RV to an independent, authorized dealer of Jayco, or Jayco, for
repairs; and
4. Pay any freight or transportation costs, import duties, fees and all incidental expenses associated with obtaining
warranty service.
For warranty service simply contact one of Jayco's independent, authorized service centers for an appointment and then
deliver your RV to the service center on the specified appointment date. If you need assistance you may contact Jayco, at
903 S. Main Street, P.O. Box 460, Middlebury, Indiana 46540, Attn: Customer Service, (574) 825-5861, (800) 283-8267 or
www.jayco.com.
NOTE: Jayco does not control the scheduling of service work at the independent, authorized dealerships. You
may encounter some delay in scheduling or completion of work. Also, you must notify the selling dealer at time of delivery
to have work performed on any defect that occurred at the factory during manufacture at no cost to you as provided by
this limited warranty. (See below under WHAT IS NOT COVERED).
If two (2) or more service attempts have been made to correct any covered defect that you believe impairs the value, use
or safety of the RV, or if it has taken longer than thirty (30) days for those types of repairs to be completed, you must, to
the extent permitted by law, notify Jayco directly, in writing, at the above address, of the unsuccessful repair(s) of the
alleged defect(s) so that Jayco can become directly involved in making sure that you are provided service pursuant to the
terms of this limited warranty.
WHAT IS NOT COVERED
By way of example only, this limited warranty does not cover any of the following: defects in materials, components or
parts of the RV not attributable to Jayco; items that are added or changed after the RV leaves the possession of Jayco;
additional equipment or accessories installed at any dealership, or other place of business, or by any other party, other
than Jayco; any RV used for rental or other commercial purposes (Note: It shall be concluded that the RV has been used
for commercial and/or business purposes if the RV owner or user files a tax form claiming any business or commercial tax
benefit related to the RV, or if the RV is purchased, registered or titled in a business name); any RV sold outside the
United States, U.S. Territories or Canada; any RV not used solely for recreational travel and camping; any RV purchased
through auction or wholesale; any RV purchased from a dealer that is not an authorized dealer of Jayco; normal wear,
tear or usage, such as tears, punctures, soiling, mildew, fading, or discoloration of exterior plastic or fiberglass, or soft
goods, such as upholstery, drapes, carpet, vinyl, screens, cushions, mattresses and fabrics; the effects of condensation or
moisture from condensation inside the RV; mold or any damage caused by mold to the inside or outside of the RV;
imperfections that do not affect the suitability of the RV for its intended purpose of recreational use or items that are
working as designed but that you are unhappy with; problems, including water leaks, related to misuse, mishandling,
neglect or abuse, including failure to maintain the RV in accordance with the owner's manual, or other routine
maintenance such as inspections, lubricating, adjustments, tightening of screws and fittings, tightening of lug nuts,
sealing, rotating tires; damage due to accident, whether or not foreseeable, including any acts of weather or damage or
corrosion due to the environment, theft, vandalism, fire, or other intervening acts not attributable to Jayco; service items
such as windshield wiper blades, lubricants, fluids, filters, etc.; damage resulting from tire wear or tire failure; defacing,
scratches, dents, chips on any surface or fabric of the RV; damage caused by off road use, overloading the RV or
alteration of the RV, or any of its components or parts; wheel alignment or adjustments to axles when caused by improper
maintenance, loading or damage from road hazards, including off road travel, wheel damage or balancing or damage from
tire failures. Also, any costs associated with obtaining service, including by way of example, travel costs, are specifically
excluded from the coverage of this warranty.
In addition, this limited warranty does not cover any material, component or part of the RV that is warranted by another
entity, including, by way of example, the automotive chassis and power train, steering, handling, braking, wheel balance,
muffler, tires, tubes, batteries, gauges, generator, hydraulic jacks, inverter, converter, microwave, television, DVD/CD
player, radio, speakers, television, refrigerator, range, hot water heater, water pump, stove, carbon monoxide detector,
smoke detector, propane detector, furnace or any air conditioner. (Note: The written warranty provided by the
manufacturer of the component part is the direct responsibility of that manufacturer).
SECTION 1
WARRANTY & SERVICE
9