Troubleshooting; Ice Maker Operation; Ice Production - KitchenAid 2313715A Use & Care Manual

8. If the room temperature will drop below 32°F (0°C), remove
water from the drain line.
For ice makers with a drain pump installed:
Plug in ice maker or reconnect power.
Turn ice maker off and remove all remaining ice from ice
bin.
Pour 1 qt (0.95 L) of water into the ice bin near the drain
and let the unit stand for approximately five minutes. This
will allow the water in the bin to drain into the drain pump
so that the pump will remove the remaining water from
the ice bin and the drain pump.
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Ice Maker Operation

Your ice maker will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Is the power cord plugged in? Plug into a grounded 3 prong
outlet.
Is the control set to ON? Be sure that the control is set to
ON.
Has a household fuse blown, or has a circuit breaker
tripped? Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
Is the room temperature cooler than normal? Room
temperature must be above 55°F (13°C). Otherwise, bin
thermostat may sense cold room temperature and shut off
even though the bin is not full of ice. Also, unit may not restart
once it does shut off.
Does the red light come on when the Clean button is
pushed? The ice maker is receiving power but may need
cleaning. See "Cleaning."
Does the ice maker have a drain pump? If there was a large
amount of water added to the ice maker, wait a few minutes
for the drain pump to clear. If there is still water in the bin,
check to see whether the drain hose is kinked.
10
9. Before using again, clean the ice maker and storage bin.
10. Plug into a grounded 3 prong outlet.
NOTE: All components of the ice maker are permanently
lubricated at the factory. They should not require any additional
oiling throughout the normal life of the machine.

TROUBLESHOOTING

Unplug ice maker or disconnect power.
Ice maker seems noisy
Is water being circulated through the ice maker? This is
normal operation. Water is added once per ice-making cycle.
Is the water in the reservoir overflowing? This is normal.
This overflow helps to purge minerals that were removed from
the water during the ice making process.
Is there a "whooshing" sound? Check the following things:
Make sure that the water supply is hooked up and turned
on.
Make sure that the drain cap is tight and the water drain
pan pump is securely attached to the water pan.
Is there ice between the evaporator plate and the cutting
grid? Check to be sure that the ice maker is level. See
"Leveling." If the ice maker is level, and the problem persists,
run a cleaning cycle. See "Cleaning."

Ice Production

Ice maker runs but produces no ice
Is the control set to ON? Be sure that the control is set to
ON.
Is the water supply connected? Make sure the water supply
is properly connected and turned on.
Is the drain cap securely in place? If the drain cap is loose,
water will empty from the water pan, and you will have either
thin ice or no ice. Tighten the drain cap.
Is there debris in the drain tube? Clean the drain tube.
Is there a kink in the drain line? Be sure that there are no
kinks in the line.
Is the service light flashing on and off continually? Call for
service.