Received Fax Quality Is Poor; Cannot Receive A3 Size Faxes; Received Faxes Are Not Printed; Other Faxing Problems - Epson All in One Printer User Manual

User's Guide
Related Information
"Fax Mode" on page 26
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"Placing Originals" on page 49
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"Cleaning the Scanner Glass" on page 128
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Received Fax Quality Is Poor

❏ Enable the ECM setting on the control panel.
❏ Contact the sender and ask them to send using a higher quality mode.
❏ Reprint the received fax. Select Job History from Status Menu to reprint the fax.
Related Information
"Fax Settings" on page 33
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"Checking the Fax Job History" on page 104
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Cannot Receive A3 Size Faxes

Check that the paper size setting of the paper source that contains A3 paper has been set to A3, and that the paper
source is set for use with the fax feature. Select Setup > System Administration > Printer Settings > Paper Source
Settings > Auto Select Settings > Fax, and then check the enabled paper source(s).
Related Information
"System Administration" on page 30
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Received Faxes Are Not Printed

❏ If an error has occurred on the printer, such as a paper jam or expended ink cartridges, the printer cannot print
received faxes. Check the printer.
❏ If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed.
Check the Fax Output setting.
Related Information
"Checking the Printer Status" on page 139
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"Removing Jammed Paper" on page 144
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"Replacing Ink Cartridges" on page 107
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"Making Output Settings for Received Faxes" on page 100
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Other Faxing Problems

Cannot Make Calls on the Connected Telephone

Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Solving Problems
167