Epson Artisan 835 Quick Manual

Epson Artisan 835 Quick Manual

Basic copying, printing, scanning, and faxing maintenance network setup solving problems
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Artisan 835 Series
®
Quick Guide
Basic Copying, Printing, Scanning, and Faxing
Maintenance
Network Setup
Solving Problems

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Table of Contents
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Summary of Contents for Epson Artisan 835

  • Page 1 Artisan 835 Series ® Quick Guide Basic Copying, Printing, Scanning, and Faxing Maintenance Network Setup Solving Problems...
  • Page 2: Table Of Contents

    Contents Using the Control Panel ....... . 4 Using the Touch Screen ........4 Placing Originals for Copying, Scanning, or Faxing .
  • Page 3 Checking the Ink Cartridge Status ......35 Purchasing Epson Ink Cartridges ......36 Replacing Ink Cartridges .
  • Page 4: Using The Control Panel

    Using the Control Panel The control panel is adjustable. To raise it, lift it as shown below. To lower it, press and hold the button until the control panel is at the desired angle. Unlock Caution: To avoid damaging the product, make sure you press and hold the Unlock button to lower the control panel.
  • Page 5 The touch screen displays only the buttons that are available for the task you are working on. ■ Press to view more photos or access more options. ■ Press to return to the Home screen. Home ■ Press x to make special settings. The touch screen retains the settings Menu from the last time it was used.
  • Page 6: Placing Originals For Copying, Scanning, Or Faxing

    Placing Originals for Copying, Scanning, or Faxing Before you copy, scan, or fax, place your documents or photos on the scanner glass (see below) or in the Automatic Document Feeder (see page 7). Using the Scanner Glass You can place multiple photos or a document up to letter-size (or A4) on the scanner glass to make color or black and white copies.
  • Page 7: Using The Automatic Document Feeder

    Using the Automatic Document Feeder You can place up to 30 letter-size (or A4) sheets or 10 legal-size sheets in the Automatic Document Feeder. 1. Open the Automatic Document Feeder paper support, and then move the edge guide outward. 2. Fan the originals, then tap them on a flat surface to even the edges. 3.
  • Page 8: Loading Paper

    Loading Paper Your product has two paper trays. The main tray is for letter-size, legal-size, A4 size, or 8 10-inch paper. You can load up to 120 sheets of letter-size or A4 plain × paper in the main tray. When extended, the tray can hold up to 50 legal-size sheets.
  • Page 9 3. Slide the left edge guide against the paper. 4. Adjust the front edge guide to your paper size. 5. Lower the photo tray. Make sure the paper stack fits under the edge guide Loading Paper...
  • Page 10 6. To load paper in the photo tray, squeeze the edge guides and slide them out. Then insert photo paper with the glossy or printable side face-down, making sure the paper is under the edge guide. 7. Slide the left edge guide against the paper. Then adjust the front edge guide to your paper size.
  • Page 11: Using Special Papers

    User’s Guide. Using Special Papers Epson offers a wide array of high quality papers, making it easy to maximize the impact of your photos, presentations, and creative projects. You can purchase genuine Epson ink and paper at Epson Supplies Central www.epson.com/ink3 (U.S.
  • Page 12 Epson Premium Presentation Paper Matte Double-sided Epson Presentation Paper Matte Epson Bright White Paper Epson Photo Quality Self- adhesive Sheets Epson Iron-on Cool Peel Transfer paper Loading Paper Size Borderless 4 × 6 inches Borderless 5 × 7 inches Borderless 8 × 10 inches Letter (8.5 ×...
  • Page 13: Copying A Document Or Photo

    Once you’ve placed your originals on the scanner or in the Automatic Document Feeder (see pages 6 and 7), you can make color or black-and-white copies. Copying a Document 1. Load letter-size plain paper, Epson Bright White Paper, or Epson Presentation Paper Matte. 2. Press...
  • Page 14: Restoring, Cropping, Or Copying Photos

    ■ For the Document Type Text & Image ■ To change the copy quality, select Standard Quality Note: To clear previously used copy settings, press Clear Settings. For more information about copy settings, see your online User’s Guide. 7. After you finish selecting your settings, press 8.
  • Page 15 6. When you see this screen, press your photos. 7. When you see a message asking you to select the number of copies, press 8. To print more than 1 copy, press the number (up to 99). 9. To crop the photo and enlarge the resulting image area to fit onto your paper, press Display/Crop ■...
  • Page 16 For this paper type Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Luster Epson Ultra Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Presentation Paper Matte Epson Ultra Premium Presentation Paper Matte Paper Type ■...
  • Page 17: Faxing A Document Or Photo

    Using the Automatic Document Feeder, you can fax up to 30 pages at a time. For more information on faxing and fax settings, including using the Epson FAX Utility (Windows only), see the online User’s Guide.
  • Page 18: Setting Up A Fax Header

    When you receive a call and Auto Answer mode is turned on, if the other party is a fax and you pick up the phone or the answering machine answers, the product automatically begins receiving the transmission. If the other party is a caller, the phone can be used as normal or a message can be left on the answering machine.
  • Page 19: Sending A Fax

    Sending a Fax You can send a fax by entering a fax number as described below. To set up a speed dial list or to use the Epson FAX Utility (Windows only), see the online User’s Guide. 1. Place your original(s) for faxing (see page 6).
  • Page 20: Receiving Faxes

    3. Press , then use the numeric keypad to enter the fax number (up to 64 digits). Then press Note: To redial the last fax number you used, press Redial. 4. Select Color Note: If the recipient’s fax machine prints only in black and white, your fax is automatically sent in black and white even if you select Color.
  • Page 21 Note: If you've connected an answering machine, you may need to adjust the number of rings after which the fax picks up. (The number of rings to answer must be at least one more than for the answering machine.) To change the number of rings after which the product answers, press Settings, select Communication, and Rings to Answer.
  • Page 22: Printing From A Memory Card Or External Drive

    Printing From a Memory Card or External Drive Your product lets you print photos from your digital camera’s memory card or from an external storage device such as a USB flash drive. You can also use your product to print special projects such as: ■...
  • Page 23: Printing From A Usb Drive

    USB flash drive, external hard drive, or CD burner. Note: Epson cannot guarantee the compatibility of your drive. You may not be able to print photos from your storage device. 1. Remove any inserted memory card from the product.
  • Page 24 2. Insert your USB flash drive or the USB cable for your external drive into the USB port on the front of your product. 3. If there are folders on your storage media, select the folder you want and press 4.
  • Page 25: Printing From Your Computer

    Macintosh computer, see the online User’s Guide. Tip: It’s a good idea to check for updates to your Epson product; see page 50. Printing in Windows 1. Open a photo or document in an application, and select the Print option.
  • Page 26: Printing With A Macintosh

    Note: For quick access to the most common settings, click the Shortcuts tab and select one of the presets. You can create your own presets by clicking the Save Settings button on the Advanced tab. For details, see your online User’s Guide. 4.
  • Page 27 If the setting you want isn’t shown (for example, Scale), check for it in your application before printing or check for it at the bottom of this window. setting. Printer Select your Epson product option. Borderless Printing With a Macintosh...
  • Page 28 5. Choose Print Settings 6. Choose any other printing options you may need from the pop-up menu. See the online User’s Guide for details. Note: To reduce or remove red-eye effects in photos, choose Color Options from the pop-up menu, select Advanced Settings, then select Fix Red-Eye. 7.
  • Page 29: Selecting The Correct Paper Type

    For this paper/media Plain paper Epson Bright White Paper Epson Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer paper Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Presentation Paper Matte...
  • Page 30: Scanning A Document Or Photo

    Scanning a Document or Photo You can use your product to scan original documents and photos and save them on your computer. Quick Scanning With the Scan Button Use the touch screen to quickly scan a photo or document and save it on your computer.
  • Page 31: Scanning With Epson Scan Software

    Scanning With Epson Scan Software You can scan from any TWAIN-compliant application using Epson Scan. Or you can start Epson Scan directly from your computer and save your image to a file. Note: For Mac OS X 10.6, see “Scanning With Mac OS X 10.6” on page 32. For detailed scanning instructions, including using the Automatic Document Feeder for multiple pages, see the online User’s Guide.
  • Page 32: Scanning With Mac Os X 10.6

    If you are scanning from an application, the scanned image opens in your application window. ■ If you are in Home, Office, or Professional mode, you see the Epson Scan settings window. Scanning With Mac OS X 10.6 You can scan original documents and photos and save them as files on your computer.
  • Page 33: Maintaining Your Product

    Maintaining Your Product Follow the steps here to check and clean the print head, and replace ink cartridges. If you need to align the print head, see the online User’s Guide. Checking the Print Head Nozzles If your printouts are faint or have gaps in them, the print head nozzles may be clogged.
  • Page 34: Cleaning The Print Head

    Cleaning the Print Head If print quality has declined and the nozzle check indicates clogged nozzles, you can clean the print head. Print head cleaning uses ink, so clean it only if necessary. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low.
  • Page 35: Checking The Ink Cartridge Status

    This window can optionally display ink offers and other updates from Epson. Note: To disable checking for ink offers or updates from Epson, see the instructions in your online User’s Guide. is getting low on ink. Checking the Ink Cartridge Status...
  • Page 36: Purchasing Epson Ink Cartridges

    Cyan Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature.
  • Page 37: Replacing Ink Cartridges

    Replacing Ink Cartridges Make sure you have a new ink cartridge before you begin. You must install new cartridges immediately after removing the old ones. Caution: Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.
  • Page 38 4. Remove the cartridge from the package. Do not touch the green chip on the side. 5. Remove the yellow tape from the bottom of the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 6.
  • Page 39: Network Setup

    Network Setup Make sure you follow the instructions on the Start Here sheet to set up your product, choose your connection, and install the software. The on-screen instructions during the installation process help you set up your network connection. Follow the instructions in this chapter only if you need additional help: ■...
  • Page 40: Installing For The First Time

    Windows XP: When you see the Software Installation screen, continue with step 4. Mac OS X: Double-click the 4. When you see this screen, click Wireless Network Setup ® : If you see the AutoPlay window, click icon. Epson Install...
  • Page 41 5. When you see this screen, select 6. When you see this screen, select Next 7. Mac OS X 10.6: At the next screen, click With the Touch Screen” on page 43 to set up the product without using a temporary USB connection.
  • Page 42 8. When you see this screen, select a wireless network setup method, then click Next Tip: If you need help selecting a wireless network setup method, click Which option should I choose for more information on setup methods. Do not connect the USB cable yet. 9.
  • Page 43 Setting Up With the Touch Screen If you are using Mac OS X 10.6, or you did not connect a USB cable to set up the product on your wireless network, follow these steps to set it up using the product’s touch screen: 1.
  • Page 44 3. When you see this screen, do one of the following: ■ If your wireless network has security enabled, use the product’s touch screen to enter your network password. If your password has uppercase ) or lowercase ( to step 4. ■...
  • Page 45: Setting Up Additional Computers

    . When you see the User Account Control screen, click Run Setup.exe Continue Windows XP: When you see the Software Installation screen, continue with step 4. Mac OS X: Double-click the to switch between uppercase icon. Epson Wireless Network Setup...
  • Page 46 4. When you see this screen, click Install 5. When you see this screen, select and click Wireless connection Next Wireless Network Setup...
  • Page 47: Wired (Ethernet) Network Setup

    3. Windows 7 and Windows Vista: If you see the AutoPlay window, click . When you see the User Account Control screen, click Setup.exe Continue Mac OS X: Double-click the The printer is already on my wireless Next icon. Epson Wired (Ethernet) Network Setup Home...
  • Page 48 4. When you see the Software Installation screen, click 5. When you see this screen, select 6. When you see the Network Setup screen, do one of the following: ■ For a first-time installation, select click Next ■ If the printer has already been set up for network printing and you want to be able to print from an additional computer, choose already on my Ethernet network 7.
  • Page 49 10. When you see the Firewall Warning screen, click Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup Next continue and click or Block. 11. If you see a screen like this one, select the product you would like to set up, then click Next 12.
  • Page 50: Solving Problems

    You can also check the “Problems and Solutions” section below or see the online User’s Guide for more detailed help. Checking for Software Updates Periodically, it’s a good idea to check Epson’s support website for free updates to your product’s software. Open your online User’s Guide and select visit Epson’s support website at epson.com/support (U.S.) or...
  • Page 51: Printing And Copying Problems

    Printing and Copying Problems ■ Make sure your paper is loaded printable side down (usually the whiter, brighter, or glossy side). Don’t load paper above the edge guides. ■ Make sure the type of paper you loaded matches the paper size and paper type settings on the control panel when copying (see page 13), when receiving faxes (see page 20), or when printing with your printer software (see page 25).
  • Page 52: Paper Feeding Problems

    Paper Feeding Problems If paper jams when printing, check the following: 1. Open the scanner and remove paper as shown, including any torn pieces. Caution: To prevent damage, avoid handling parts inside the printer. 2. Pull back on the tabs to remove the cover inside the product. Then remove the paper as shown, including any torn pieces.
  • Page 53: Faxing Problems

    Print Quality Problems ■ For the best print quality, use Epson papers (see page 11) and genuine Epson ink cartridges (see page 36). ■ If you notice light or dark bands across your printouts or they are too faint, run a nozzle check (see page 33) to see if the print head needs cleaning.
  • Page 54: Network Problems

    Cannot scan over the network ■ Epson Scan is not available in Mac OS X 10.6; see page 32 for scanning instructions. ■ If you cannot scan from the product’s control panel, make sure you restarted your computer after installing the product software.
  • Page 55: Where To Get Help

    ■ If network communication was interrupted while starting Epson Scan, exit Epson Scan and restart it after a few seconds. If Epson Scan cannot restart, turn the product off and on, and then try again. Check the EPSON Scan Settings Print a Network Status Sheet 1.
  • Page 56: Other Software Technical Support

    You can purchase genuine Epson ink, paper, and accessories at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Other Software Technical Support ®...
  • Page 57: Notices

    Notices Important Safety Instructions Before using your Epson product, read and follow these safety instructions: ■ Be sure to follow all warnings and instructions marked on the product. ■ Use only the type of power source indicated on the product label.
  • Page 58 ■ Avoid placing the product in locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust. Do not place the product near a radiator or heating vent or in direct sunlight. Do not place or store the product outdoors. ■...
  • Page 59: Ink Cartridge Safety

    ■ If the touch screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.
  • Page 60: Declaration Of Conformity

    Declaration of Conformity According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: Epson America, Inc. Located at: MS 3-13 3840 Kilroy Airport Way...
  • Page 61: Fcc Compliance Statement

    This product is not intended to be repaired. If you experience trouble with this equipment, please contact: Name: Epson America, Inc. Address: 3840 Kilroy Airport Way, Long Beach, CA 90806 U.S.A. Telephone: (562) 981-3840...
  • Page 62 A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant.
  • Page 63: For Canadian Users

    If service is needed, Epson will, at its option, exchange or repair the printer without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you...
  • Page 64 Epson or its authorized service center, where the printer will be repaired and sent back to you. You are responsible for packing the printer and for all costs to and from the Epson authorized service center. When warranty service involves the exchange of the printer or a part, the item replaced becomes Epson property.
  • Page 65: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other equipment.
  • Page 66 Artisan is a registered trademark and Epson Connection is a service mark of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. This information is subject to change without notice.
  • Page 68 CPD-27981 Printed in XXXXXX...

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