Epson All in One Printer User Manual page 6

User's Guide
E-Web Print (for Windows Only). . . . . . . . . . . 134
EPSON Software Updater. . . . . . . . . . . . . . . . . 135
EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . 135
Uninstalling Applications. . . . . . . . . . . . . . . . . . . 135
Uninstalling Applications - Windows. . . . . . . . .135
Uninstalling Applications - Mac OS X. . . . . . . . 136
Installing Applications. . . . . . . . . . . . . . . . . . . . . 137
Updating Applications and Firmware. . . . . . . . . . 137
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . .139
Checking Messages on the LCD Screen. . . . . . . 139
Error Code on the Status Menu. . . . . . . . . . . . . 140
Checking the Printer Status - Windows. . . . . . . 144
Checking Printer Status - Mac OS X. . . . . . . . . 144
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 144
Removing Jammed Paper from the Front
Cover (A). . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Removing Jammed Paper from the Rear
Paper Feed (B1). . . . . . . . . . . . . . . . . . . . . . . . 146
Removing Jammed Paper from the Front
Paper Feed Slot (B2). . . . . . . . . . . . . . . . . . . . . 146
Removing Jammed Paper from the Paper
Cassette (C1/C2/C3/C4). . . . . . . . . . . . . . . . . . 147
Removing Jammed Paper from Rear Cover 1
(D1) and Rear Cover 2 (D2). . . . . . . . . . . . . . . 148
Removing Jammed Paper from the Rear
Cover (E) of the Optional Paper Cassette Unit. . 149
Removing Jammed Paper from the ADF (F). . . 150
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 152
Original Does Not Feed in the ADF. . . . . . . . . .153
Power and Control Panel Problems. . . . . . . . . . . . 154
Power Does Not Turn On. . . . . . . . . . . . . . . . . 154
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 154
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 154
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . 154
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 155
Print Quality Is Poor. . . . . . . . . . . . . . . . . . . . 155
Copy Quality Is Poor. . . . . . . . . . . . . . . . . . . . 156
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 157
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 157
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 157
Printed Characters Are Incorrect or Garbled. . . 158
The Printed Image Is Inverted. . . . . . . . . . . . . . 159
The Printout Problem Could Not be Cleared. . . 159
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . . 159
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 159
Contents
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 160
Scan Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 160
Characters Are Blurred. . . . . . . . . . . . . . . . . . .161
An Image of the Reverse Side of the Original
Appears in the Scanned Image. . . . . . . . . . . . . 161
Moiré (Cross-Hatch) Patterns Appear in the
Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . .161
Scanning Area or Direction Is Not Correct. . . . 162
The Scanned Image Problem Could Not be
Cleared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 162
Thumbnail Preview Does Not Work Properly. . .162
Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 163
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Problems when Sending and Receiving Faxes. . . . .163
Cannot Send or Receive Faxes. . . . . . . . . . . . . .163
Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 164
Cannot Send Faxes to a Specific Recipient. . . . . 165
Cannot Send Faxes at a Specified Time. . . . . . . 165
Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . . 165
Memory Full Error Occurs. . . . . . . . . . . . . . . . 165
Sent Fax Quality Is Poor. . . . . . . . . . . . . . . . . . 166
Faxes Are Sent at the Wrong Size. . . . . . . . . . . .166
Received Fax Quality Is Poor. . . . . . . . . . . . . . .167
Cannot Receive A3 Size Faxes. . . . . . . . . . . . . . 167
Received Faxes Are Not Printed. . . . . . . . . . . . 167
Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .167
Cannot Make Calls on the Connected
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Answering Machine Cannot Answer Voice
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 168
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 168
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Operation Sounds Are Loud. . . . . . . . . . . . . . . 168
The Date and Time Are Incorrect. . . . . . . . . . . 168
Memory Device Is not Recognized. . . . . . . . . . 169
Cannot Save Data to a Memory Device. . . . . . . 169
Forgot Your Password. . . . . . . . . . . . . . . . . . . .169
Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 169
Appendix
Technical Specifications. . . . . . . . . . . . . . . . . . . . 170
Printer Specifications. . . . . . . . . . . . . . . . . . . . 170
Scanner Specifications. . . . . . . . . . . . . . . . . . . 170
Interface Specifications. . . . . . . . . . . . . . . . . . . 171
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