Troubleshooting - Roland RD-64 Owner's Manual

Troubleshooting

If the RD-64 does not function in the way you expect, first check the following points. If this does not resolve the problem, consult your dealer or a
nearby Roland Service Station.
Problem
Power won't turn on
No sound
The volume level of the instrument
connected to INPUT jack is too low .
Tones are altered
Pitch is odd
Sound is cut off
Duplicate notes sound
Pedal does not work, or is "stuck"/Pedal
does not operate correctly
Reverberation remains even if you
defeat the Reverb effect
The sound of the higher notes suddenly
changes from a certain key
High-pitched ringing is heard
Low notes sound wrong, or are buzzy
Check/Solution
Are the RD-64's AC adaptor and power cord properly plugged into a power source as well as
connected to the RD-64?
Is the power for connected amps and speakers turned on?
Is the volume turned all the way down?
Is the [MASTER VOLUME] knob turned all the way down?
Are speakers correctly connected?
Connect amplified speakers or headphones.
Are sounds audible with headphones connected?
If sounds are audible through headphones, it may indicate that there is a short in an audio cable or
some sort of amp or mixer problem. Check the cables and equipment once again.
Could the volume have been lowered by operating a pedal or the D-BEAM controller?
Depress the pedal or position your hand above the D-BEAM controller.
Could the RD-64 have been started up in Controller mode (by turning on the power while holding
down the [A. PIANO] button)?
The RD-64 will not produce sound in Controller mode.
Could the volume of the connected device have been turned down?
Adjust the volume of the connected device.
Could you be using a connection cable that contains a resistor?
Use a connection cable that does not contain a resistor.
Could the pitch have been changed by operating a pedal or the D-BEAM controller?
Depress the pedal or position your hand above the D-BEAM controller.
When a mono connection is used, the tone quality can vary depending on the tone selected and the
register in which it is used.
For optimal listening quality, connecting in stereo is recommended.
Depending on the Tone selected, pitches played in certain registers will be changed and played at
other pitches.
Have you set Octave/Transpose?
Could the pitch have been changed by operating a pedal or the D-BEAM controller?
Depress the pedal or position your hand above the D-BEAM controller.
When you try playing more than the maximum 128 voices simultaneously, sounds currently being
played may be cut out.
Is the unit connected to the computer and the DAW software's THRU function turned on?
Turn off the DAW software's THRU function.
Is the pedal connected correctly?
Plug the cord firmly into the pedal jack.
Are you using a pedal made by another manufacturer?
Use the included damper pedal or an optional RPU-3, DP, EV Series or similar pedal.
The RD-64's piano sound faithfully simulates the depth and resonance of an acoustic piano, and this
may give the impression of reverberation even if you've defeated the Reverb effect.
On an acoustic piano, the top of the keyboard will continue sounding regardless of the damper
pedal. These notes also have a somewhat different tonal character. RD-64 faithfully simulate this
characteristic of acoustic pianos. On the RD-64, the range that is unaffected by the damper pedal will
change according to the Octave/Transpose setting.
Piano sounds that have a brilliant and crisp character contain substantial high-frequency compo-
nents that may sound as though a metallic ringing has been added. This is because the character of
an actual piano is being faithfully reproduced, and is not a malfunction.
With certain tones, the sounds may seem to be distorted.
Turn down the volume. Alternatively, lower the master gain setting.
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