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TEC B-480 SERIES Maintenance Manual

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TEC Thermal Printer
B-480 SERIES
Maintenance Manual
Document No. EO18-33004
Original Jun., 1999
(Revised
)
PRINTED IN JAPAN

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  • Page 1 TEC Thermal Printer B-480 SERIES Maintenance Manual Document No. EO18-33004 Original Jun., 1999 (Revised PRINTED IN JAPAN...
  • Page 2 WARNING! Follow all manual instructions. Failure to do so could create safety hazards such as fire or electrocution. NOTES: 1. Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation. 2.

  • Page 3: Table Of Contents

    EO18-33004 (Revision Date: Dec. 14, 2001) TABLE OF CONTENTS Page 1. UNPACKING ...................1- 1 1.1 Procedures ..................1- 1 1.2 Checks .....................1- 1 2. MAJOR UNIT REPLACEMENT ..............2- 1 2.1 Replacing the PS Unit ..............2- 2 2.2 Replacing the CPU PC Board ............2- 3 2.3 Replacing the Centronics I/F PC Board ...........2- 4 2.4 Replacing the I/O PC Board ............2- 5 2.5 Replacing the Stepping Motor ............
  • Page 4 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. Copyright © 1999 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN...

  • Page 5: Unpacking

    1. UNPACKING EO18-33004 1.1 Procedure 1. UNPACKING 1.1 Procedure 1) Open the carton. 2) Unpack the accessories from the carton. 3) Unpack the side pad (L)/(R) and the printer from the carton. 4) Place the printer on the level surface. Owner's Manual Unpacking Procedure Side Pad (L)

  • Page 6: Major Unit Replacement

    2. MAJOR UNIT REPLACEMENT EO18-33004 2. MAJOR UNIT REPLACEMENT 2. MAJOR UNIT REPLACEMENT WARNING! Disconnect the power cord before replacing the main parts. CAUTION: 1. NEVER separate the ribbon motors from the attaching plate, (bracket) because doing so will change their adjustment. (See Fig. 2-11) 2.

  • Page 7: Replacing The Ps Unit

    2. MAJOR UNIT REPLACEMENT EO18-33004 2.1 Replacing the PS Unit, I/F PC Board and CPU PC Board 2.1 Replacing the PS Unit CAUTION: Replace only with same type and ratings of fuse for continued protection against risk of fire. 1) Remove the I/O PC board. (Refer to Section 2.4). 2) Remove the three FL-4x6 screws and disconnect the two connectors to detach the PS unit.

  • Page 8: Replacing The Cpu Pc Board

    2. MAJOR UNIT REPLACEMENT EO18-33004 2.2 REPLACING THE CPU PC BOARD 2.2 REPLACING THE CPU PC BOARD 1) Refer to Section 2 and remove the top cover and left side cover. 2) Disconnect the harnesses from CN2, 5, and 7 on the CPU PC board. 3) Remove the four SM-3x6 screws to detach the CPU PC board.

  • Page 9: Replacing The Centronics I/F Pc Board

    2. MAJOR UNIT REPLACEMENT EO18-33004 2.3 REPLACING THE CENTRONICS I/F PC BOARD 2.3 REPLACING THE CENTRONICS I/F PC BOARD 1) Refer to Section 2 and remove the top cover and left side cover. 2) Disconnect the harness from CN1 on the CENTRO PC board. CENTRO PC Board Fig.

  • Page 10: Replacing The I/O Pc Board

    2. MAJOR UNIT REPLACEMENT EO18-33004 2.4 REPLACING THE I/O PC BOARD 2.4 REPLACING THE I/O PC BOARD 1) Refer to Section 2 and remove the top cover and left side cover. 2) Disconnect the harnesses from CN2 to 4, 8 to 14 and 17 on the I/O PC board, and remove the FL- 4x6 screw.

  • Page 11: Replacing The Stepping Motor

    2. MAJOR UNIT REPLACEMENT EO18-33004 2.5 Replacing the Stepping Motor Range: 1V/0.2 m sec. Voltage 3.0 – 0.2 V Fig. 2-8 2.5 Replacing the Stepping Motor 1) Remove the two black screws to detach the front plate, remove the two FL-4x6 screw and FL-4x8 screw to detach the belt cover.

  • Page 12: Replacing The Ribbon Motors

    2. MAJOR UNIT REPLACEMENT EO18-33004 2.6 Replacing the Ribbon Motors 3) Remove the two SM-4x8 screws, loosen the two belts from the pinion gear, and remove the stepping motor. Partition Platen Belt I/O PC Board Clamp Screw (SM-4x8) CN13 Pinion Gear Feed Roller Belt PS Unit Stepping Motor...

  • Page 13: Replacing The Solenoid (Qp Model Only)

    2. MAJOR UNIT REPLACEMENT EO18-33004 2.7 Replacing the Solenoid 2.7 Replacing the Solenoid (QP Model only) NOTE: The following procedure can be employed without removing the top cover and left side cover. 1) Before removing the ribbon stopper, check its attaching direction for later installation. Remove the ribbon stopper from the ribbon shaft on which the ribbon is wound.
  • Page 14 2. MAJOR UNIT REPLACEMENT EO18-33004 2.7 Replacing the Solenoid NOTE: Make sure to remove any dust that appears during removal or installation because it may affect the print quality. 4) Replace the solenoid and attach it to the solenoid attaching plate. 5) Assemble the solenoid unit so that the head up link engages the spring pin.

  • Page 15: Replacing The Print Head

    2. MAJOR UNIT REPLACEMENT EO18-33004 2.8 Replacing the Print Head 2.8 Replacing the Print Head CAUTION: 1. NEVER touch the element when handling the print head. 2. NEVER touch the connector pins to avoid a breakdown of the print head by static electricity. 3.

  • Page 16: Replacing The Platen And Feed Roller

    2. MAJOR UNIT REPLACEMENT EO18-33004 2.9 Replacing the Platen and Feed Roller Adjusting the print head position 1. Fit the jig in the platen and strip shaft. 2. Press the jig at an angle of 45 until it is sung against the print head. Then secure the print head. Platen Print Head Strip Shaft...
  • Page 17 2. MAJOR UNIT REPLACEMENT EO18-33004 2.9 Replacing the Platen and Feed Roller 3) Remove the six screws (FL-4x6, B-4x12 and P-3x12) to detach the right plate Ass’y. Right Plate Screw (B-4x12) Screw (FL-4x6) Screw (B-4x12) Screw (P-3x12) Fig. 2-18 4) Loosen the two screws (SM-4x8B) fixing the stepping motor to loosen the platen belt and feed roller belt.

  • Page 18: Replacing The Paper Sensor

    2. MAJOR UNIT REPLACEMENT EO18-33004 2.10 Replacing the Paper Sensor 2.10Replacing the Paper Sensor NOTE: Turn the knob until the paper sensor reaches full forward. 1) Refer to Section 2.9 and detach the right plate. 2) Remove the FL-4x6 screw to detach the media guide plate. Media Sensor 1.5 ~ 2.5 mm Printer Block Base...

  • Page 19: Replacing The Ribbon Back Tension Block

    2. MAJOR UNIT REPLACEMENT EO18-33004 2.11 Replacing the Ribbon Back Tension Block 2.11 Replacing the Ribbon Back Tension Block 1) Turn the head lever counterclockwise, then release the ribbon shaft holder plate. 2) Remove the M3 E-ring and the two M3 washers to remove the ribbon back tension block. At this time, remove the back tension stopper and ribbon back tension washer from the ribbon back tension block.

  • Page 20: Replacing The Pinch Roller Shaft Ass'y

    2. MAJOR UNIT REPLACEMENT EO18-33004 2.12 Replacing the Pinch Roller Shaft Ass'y 2.12Replacing the Pinch Roller Shaft Ass’y 1) Turn the head lever to position 3, and release the ribbon shaft holder plate. 2) Remove the black screw to detach the media guide plate. Media Sensor 1.5 ~ 2.5 mm Printer Block Base...
  • Page 21 2. MAJOR UNIT REPLACEMENT EO18-33004 2.12 Replacing the Pinch Roller Shaft Ass'y Adjustment 1. Install the pinch roller unit so it parallels the base. If it does not, change the engaging position of the pinch roller belt and the pulley. (Place the pinch roller cover over the pinch roller Unit so that hole A is centered in hole B.) Pinch Roller Belt Pinch Roller Unit...

  • Page 22: Correcting Skew Printing

    2. MAJOR UNIT REPLACEMENT EO18-33004 2.13 Replacing the Pinch Roller Shaft Ass'y 3. Turn the head lever clockwise to lock the pinch roller shaft ass’y. Attach the spring plate to the pinch roller frame with the two SM-4x8B screws, pushing the spring plate toward the rear of the printer. SM-4x8B Pinch Roller Frame Spring Plate...

  • Page 23: Installation Procedure For The Optional Equipment

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 (Revision Date: Jan. 28, 2000) 3.1 PCMCIA PC BOARD (B-8700-PC-QM) 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT WARNING! Make sure to unplug the power cord before installing the optional equipment. 3.1 PCMCIA PC BOARD (B-8700-PC-QM) All the following parts are supplied with the kit.
  • Page 24 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 (Revision Date: Jan. 28, 2000) 3.1 PCMCIA PC BOARD (B-8700-PC-QM) 1. Refer to Section 2 and remove the top cover and left side cover. 2. Remove the two FL-3x4 screws to detach the blind plate. Blind Plate FL-3X4 Screw Fig.
  • Page 25 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 (Revision Date: Jan. 28, 2000) 3.1 PCMCIA PC BOARD (B-8700-PC-QM) 4. Connect the CN51 on the PCMCIA PC board to the CN9 on the CPU PC board. (Refer to Fig. 3-2) 5. Fix the PCMCIA PC board with the three SM-3x8 screws onto the CPU PC board and the PCB holder plate.

  • Page 26: Exp I/O Pc Board (B-8700-Io-Qm)

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 (Revision Date: Jan. 28, 2000) 3.2 EXP I/O PC Board (B-8700-IO-QM) 3.2 EXP I/O PC Board (B-8700-IO-QM) All the following parts are supplied with the kit. Make sure you have all items shown below. EXP I/O PC Board (1 pc.) Harness (1 pc.) Fig.
  • Page 27 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 (Revision Date: Jan. 28, 2000) 3.2 EXP I/O PC Board (B-8700-IO-QM) 4. Fix the EXP I/O PC board on the rear cover with the two SM-3x6 screws removed in Step 3. Rear Cover SM-3x6 Screw EXP I/O PC Board Rear Cover...

  • Page 28: Cutter Module (B-4205-Qm)

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 3.3 Cutter Module (B-4205-QM) 3.3 Cutter Module (B-4205-QM) Description Q'ty/Unit Q'ty/Unit Description Cutter Unit Cutter Attaching Screw Cutter Cover Screw (FL-4x6) Take-up/Cutter Harness Cleaner 1. Remove the top cover and left side cover. (See Fig. 2-1.) 2.
  • Page 29 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 3.3 Cutter Module (B-4205-QM) 5. Connect the take-up/cutter harness to CN1 on the Cutter I/F PC board and CN5 on the I/O PC Board, then fix it with the clamp. Clamp Connected to CN5 on the I/O PC board Cutter Unit Cut I/F PC Board...

  • Page 30: Ribbon Saving Module (B-4905-R-Qm)

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 3.4 Ribbon Saving Module (B-4905-R-QM) Adjusting the Cutter Guide Plates After replacing the cutter unit the following adjusting procedure should be employed to prevent paper jams. 1. Attach the cutter guide plate A with two SM-4 x 6C screws so that the fixed cutter is positioned 0.1 mm to 0.4 mm above the bottom of the cutter guide plate A.
  • Page 31 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 3.4 Ribbon Saving Module (B-4905-R-QM) 4. Pass the solenoid harness of the ribbon saving module through the opening from the print block side and connect to CN15 on the I/O PC board. Fix the harness with the clamp. 5.

  • Page 32: Strip Module (B-4905-H-Qm)

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 3.5 Strip Module (B-4905-H-QM) Strip Module (B-4905-H-QM) Description Q'ty/Unit Q'ty/Unit Description Rewinder Ass'y Rewinder Guide Plate Screw (FL-4x6) Rewind Full Sensor (LED) Strip Sensor (Tr) Screw (SM-3x6B) Strip Sensor (LED) Screw (SM-4x6B) Rewind Paper Guide 1.
  • Page 33 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 3.5 Strip Module (B-4905-H-QM) 4. Pass the take-up harness of the rewinder ass’y and the longer harness of the rewind full sensor through the hole of the main frame. Connect the take-up harness and rewind full sensor harness to CN16 and CN5 on the I/O PC board respectively.
  • Page 34 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 3.5 Strip Module (B-4905-H-QM) 8. Connect the shorter harness of the strip sensor (Tr) with the strip sensor harness (LED). 9. Pass the other the strip sensor (Tr) harness through the clamp and connect to CN16 on the I/O PC Board.

  • Page 35: Fanfold Paper Guide Module (B-4905-Ff-Qm)

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 3.6 Fanfold Paper Guide Module (B-4905-FF-QM) Fanfold Paper Guide Module (B-4905-FF-QM) Description Q'ty/Unit Fanfold Paper Guide (rear) Fanfold Paper Guide (front) 1. Open the top cover. 2. Remove the T-4 x 8 screws to detach the paper guide ass'y at the center of the printer and attach the fanfold paper guide (front) with these same screws.

  • Page 36: Cutter Module (B-8204-Qm)

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 3.7 Cutter Module (B-8204-QM) 3.7 Cutter Module (B-8204-QM) 3.7.1 Packing List All the following parts are supplied with the kit. Make sure you have all items shown below. Cutter Unit (1 pc.) Cutter Cover (1 pc.) Cutter Driver Unit (1 pc.) Harness (2 pcs.) (2 pin/9 pin)
  • Page 37 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 3.7 Cutter Module (B-8204-QM) 5) Connect the attached harness (9 pins) to CN7 on the cutter drive unit and CN5 on the I/O PC board, and the attached harness (2 pins) to CN9 on the cutter drive unit and CN7 on the I/O PC board, respectively.
  • Page 38 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 3.7 Cutter Module (B-8204-QM) 8) Fit the two hooks of the cutter drive unit into the notches, and then fix the cutter unit with the attached three SM-4x8 screws. SM-4x8 Screw SM-4x8 Screw Cutter Unit Hook Notch...
  • Page 39 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33004 3.7 Cutter Module (B-8204-QM) Adjust Cut Angle When the cutter cuts media obliquely, follow the procedure below to adjust the cut angle. 1. Loosen the two SM-4x8B screws. 2. Move the guide plate back or forth so that the cutter is perpendicular to the media. Tighten the same SM-4x8B screws.

  • Page 40: Troubleshooting

    3. Failure of the CPU PC board • Use the media approved by Poor printing. 1. The print paper is of poor quality. TOSHIBA TEC. • Clean the print head. 2. Dirty print head • Fasten the head lever completely.
  • Page 41 • Replace the CPU PC board. 4. Failure of the I/O PC board • Replace the I/O PC board. 1. Poor quality of media. • Use only TOSHIBA TEC specified Blurred print media. 2. Dust is attached to the media.
  • Page 42 EO18-33004 (Revision Date: Jan. 12, 2001) TABLE OF CONTENTS Page 5. DIAG. TEST OPERATION ................5- 1 OUTLINE OF THE DIAG. TEST OPERATION ........ 5- 1 SELF TEST MODE ................5- 3 5.2.1 Maintenance Counter and Parameter Printing ....5- 3 5.2.2 Automatic Diagnostic Printing ..........5- 8 5.2.3 Head Broken Element Check ..........5-14...

  • Page 43: Revision Date: Dec

    EO18-33004 (Revision Date: Dec. 14, 2001) Page SENSOR SETTING MODE ............5-60 5.5.1 Thermistor Check (Read only) ........... 5-60 5.5.2 Black Mark Sensor Adjustment .......... 5-61 5.5.3 Feed Gap Sensor Adjustment ..........5-62 5.5.4 Paper End Setting for Black Mark Sensor ......5-63 5.5.5 Paper End Setting for Feed Gap Sensor ......

  • Page 44: Diag. Test Operation

    5. DIAG. TEST OPERATION EO18-33004 (Revision Date: Dec. 14, 2001) 5.1 OUTLINE OF THE DIAG. TEST OPERATION 5. DIAG. TEST OPERATION 5.1 OUTLINE OF THE DIAG. TEST OPERATION In system mode the diag. test operation is used to diagnose the printer and to set the parameters by using the [FEED], [RESTART] and [PAUSE] keys on the operation panel.
  • Page 45 5. DIAG. TEST OPERATION EO18-33004 (Revision Date: Mar. 11, 2000) 5.1 OUTLINE OF THE DIAG. TEST OPERATION In system mode the [FEED], [RESTART] and [PAUSE] keys function as described below. Key Name Function [FEED] key Used to start the system mode as a [PAUSE] key does. Used to select the parameter mode or to fine adjust the parameters in the negative direction ( - ).

  • Page 46: Diag. Test Operation

    5. DIAG. TEST OPERATION EO18-33004 (Revision Date: Jan. 12, 2001) 5.2 SELF TEST MODE 5.2 SELF TEST MODE In self test mode the printer status is printed in two types of sample print. 5.2.1 Maintenance Counter and Parameter Printing The data from 1 to 50 on a sample print is printed. This data is the printer status and the value set in the parameter setting mode.
  • Page 47 5. DIAG. TEST OPERATION EO18-33004 (Revision Date: Dec. 14, 2001) 5.2 SELF TEST MODE Sample Print [Print Condition] • Preset count • Print speed 5"/sec. • Sensor No sensor • Printing method : Thermal transfer • Supply length 140 mm •...
  • Page 48 5. DIAG. TEST OPERATION EO18-33004 (Revision Date: Mar. 11, 2000) 5.2 SELF TEST MODE 1) Maintenance Counter Count Condition Item Range Counted when the feed motor drives to feed, print and issue the Total media distance 0.0 to 3200.0 media. (Counted also during ribbon save operation and back covered Media distance covered feed.) [See NOTE 2.]...
  • Page 49 5. DIAG. TEST OPERATION EO18-33004 (Revision Date: Dec. 14, 2001) 5.2 SELF TEST MODE Item Contents (16) Status Strip wait status is not sent to the PC. Strip wait status is sent to the PC. (17) Baud rate 2400: 2400 bps 4800: 4800 bps 9600:...
  • Page 50 5. DIAG. TEST OPERATION EO18-33004 (Revision Date: Dec. 14, 2001) 5.2 SELF TEST MODE Item Contents (40) Feed length fine adjustment -50.0 mm to +50.0 mm (47) (PC), (KEY) (41) Cut/Strip position fine adjustment -50.0 mm to +50.0 mm (48) (PC), (KEY) (42) Back feed length fine adjustment -9.9 mm to +9.9 mm (49) (PC), (KEY)

  • Page 51: Automatic Diagnostic Printing

    5. DIAG. TEST OPERATION EO18-33004 5.2 SELF TEST MODE 5.2.2 Automatic Diagnostic Printing The data from 1 to 9 on a sample print is printed. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. <...
  • Page 52 5. DIAG. TEST OPERATION EO18-33004 5.2 SELF TEST MODE Sample Print PROGRAM B-480 04JUN1999 [Print condition] V1.0A FMRM0034806: 1A00 • Preset count BOOT B-480 16NOV1998 V1.0A FMRM0034806: 8500 • Print speed 5"/sec. FONT 5600 • Sensor No sensor KANJI 8900 •...
  • Page 53 5. DIAG. TEST OPERATION EO18-33004 (Revision Date: Sep. 24 '99) 5.2 SELF TEST MODE (4) Kanji Check KANJI 9D00 Checksum of BITMAP Kanji ROM Kanji area (5) EEPROM Check EEPROM OK: Data in the check area can be properly read/written. NG: Data in the check area cannot be properly read/written.
  • Page 54 5. DIAG. TEST OPERATION EO18-33004 5.2 SELF TEST MODE (8) Sensor 1 Check SENSOR1 0 0 0 0 0 0 0 0 , 1 0 1 1 0 0 1 1 Fixed to 1. Fixed to 1. Cutter home potion switch status 0: Home position 1: Other position Rewind full sensor status...
  • Page 55 5. DIAG. TEST OPERATION EO18-33004 5.2 SELF TEST MODE (9) SENSOR 2 Check SENSOR2 [H] 20°C [A] 22°C [S] 25°C Heat sink temperature sensor status: 25°C, 80°C, 90°C Environmental temperature thermistor status: 0 to 86°C If it is undetectable, “- - °C” is printed. Print head thermistor status: 0 ~ 86°C [R] 4.2V [T] 2.5V...
  • Page 56 5. DIAG. TEST OPERATION EO18-33004 5.2 SELF TEST MODE (10)EXP. I/O Check EXP. I/O Loopback test OK: The circuit has no problem. NG: The circuit has a problem or loopback jig is not attached. Expansion I/O PC board For the loopback test, connect a jig as shown below and check HIGH output / HIGH input and LOW output / LOW input.

  • Page 57: Test Print Mode

    5. DIAG. TEST OPERATION EO18-33004 (Revision Date: Sep. 24 '99) 5.2 SELF TEST MODE 5.2.3 Head Broken Element Check The printer automatically performs the head broken element check. The result of the head broken element check is indicated in the display. Power off Turn on the power while holding down the [FEED]...
  • Page 58 5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3 PARAMETER SETTING MODE The following items are set in the parameter setting mode. The values set in this mode are printed on the sample print of the maintenance counter. Setting procedure and functions are provided below. Power off Press the [PAUSE] key.

  • Page 59: Parameter Setting Mode

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE Parameter Setting Mode Table Mode Name Function FEED ADJ. Using this parameter the feed length is fine adjusted. CUT ADJ. Using this parameter the cut position or strip position is fine adjusted. BACK ADJ.

  • Page 60: Feed Length Fine Adjustment

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE Mode Name Function AUTO HD CHK Auto head broken element check is selected. When the power turns ON, the auto head broken element check is performed. OFF: When the power turns ON, the auto head broken element check is not performed.

  • Page 61: Cut/Strip Position Fine Adjustment

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.2 Cut/Strip Position Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.

  • Page 62: Back Feed Length Fine Adjustment

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.3 Back Feed Length Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.
  • Page 63 5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE Feed Length Fine Adjustment Example + 0.0 mm Feed Direction Fig. 5-4 - 10 mm - 10.0 mm Fig. 5-5 + 10 mm + 10.0 mm Fig. 5-6 Cut Position Fine Adjustment Example Print Head Cut Position + 0.0 mm...
  • Page 64 5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE When using a label with a length of less than 38 mm : Case 1 Conditions: Issue command [ESC]XS, feed command [ESC]T and eject command [ESC]IB are received. Label pitch: 38.0 mm or less, with cut, feed gap sensor, cut position fine adjustment value ±10 mm or less, and issue mode set to C (cut).
  • Page 65 5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE Strip Position Fine Adjustment Example Print Head Label + 0.0 mm Platen Fig. 5-11 Strip Shaft Backing Paper Print Head + 3.0 mm + 3.0 mm Platen Fig. 5-12 Strip Shaft Backing Paper Print Head - 3.0 mm...
  • Page 66 5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE Back Feed Length Fine Adjustment Example + 0.0 mm Feed Direction Fig. 5-15 Print start position +3.0 mm +3.0 mm Fig. 5-16 -3.0 mm -3.0 mm Fig. 5-17 5-23...

  • Page 67: Axis Fine Adjustment

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.4 X Axis Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.
  • Page 68 5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE X Axis Fine Adjustment Example Feed direction Top down printing + 0.0 mm Fig. 5-18 Bottom first printing -50.0 mm -50.0 mm Fig. 5-19 + 50.0 mm +50.0 mm Fig. 5-20 NOTES: 4.

  • Page 69: Print Tone Fine Adjustment

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.5 Print Tone Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.

  • Page 70: Character Code Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.6 Character Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.

  • Page 71: Font Zero Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.7 Font Zero Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.

  • Page 72: Baud Rate Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.8 Baud Rate Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . 1 A Press the [FEED] key.

  • Page 73: Data Length Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.9 Data Length Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . 1 A Press the [FEED] key.

  • Page 74: Stop Bit Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.10 Stop Bit Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . 0 A Press the [FEED] key.

  • Page 75: Parity Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.11 Parity Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . 1 A Press the [FEED] key.

  • Page 76: Transmission Control Mode Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.12 Transmission Control Mode Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . 1 A Press the [FEED] key.

  • Page 77: Language Selection For Lcd Message

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.13 Language Selection for LCD Message Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . 1 A Press the [PAUSE] key.

  • Page 78: Auto Forward Wait In Cut Mode

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.14 Auto Forward Wait in Cut Mode Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . 0 A Press the [FEED] key.

  • Page 79: Head Up On/Off Setting In Cut Mode

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.15 Head up ON/OFF Setting in Cut Mode Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 .

  • Page 80: Ribbon Saving Module Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.16 Ribbon Saving Module Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . 0 A Press the [FEED] key.

  • Page 81: Control Code Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.17 Control Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.
  • Page 82 5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE Change the control code. M A N U A L Press the [PAUSE] key. Set the control code 1. T R O L C O D E (equivalent to ESC, {.) Press the [PAUSE] key.

  • Page 83: Ribbon Type Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.18 Ribbon Type Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.

  • Page 84: Ribbon Motor Drive Voltage Fine Adjustment

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.19 Ribbon Motor Drive Voltage Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.

  • Page 85: Strip Wait Status Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.20 Strip Wait Status Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . Press the [FEED] key.
  • Page 86 5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.21 Stacker Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . Press the [FEED] key. <...

  • Page 87: Feed Key Function Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.22 FEED Key Function Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . Press the [FEED] key.

  • Page 88: Threshold Manual Fine Adjustment For The Black Mark Sensor

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.23 Threshold Manual Fine Adjustment for the Black Mark Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 .

  • Page 89: Threshold Manual Fine Adjustment For The Feed Gap Sensor

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.24 Threshold Manual Fine Adjustment for the Feed Gap Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 .
  • Page 90 5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE • How to Calculate Threshold Fine Adjustment Value If the following cases occurred, threshold value for the paper sensors should be fine adjusted after referring to the next page. Case 1: When using tag paper, the black mark and the print area are distinguished from each other by the 1.5V or more difference of sensor output voltage.
  • Page 91 5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE NOTE: The following operation cannot be performed unless the sensor type is changed by the issue command or feed command. Using the sensor adjustment in Diag. mode, measure the sensor voltage at the following four points.

  • Page 92: Kanji Code Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.25 Kanji Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.

  • Page 93: Euro Font Code Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.26 Euro Font Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.

  • Page 94: Auto Print Head Broken Element Check

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.27 Auto Print Head Broken Element Check Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . Press the [FEED] key.

  • Page 95: Centronics I/F Ack/Busy Timing Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.28 Centronics I/F ACK/BUSY Timing Selection Choose the ACK/BUSY timing type 1 or type 2. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 >...

  • Page 96: Web Printer Function Selection

    5. DIAG. TEST OPERATION EO18-33004 5.3 PARAMETER SETTING MODE 5.3.29 Web Printer Function Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . Press the [FEED] key.

  • Page 97: Test Print Mode

    5. DIAG. TEST OPERATION EO18-33004 5.4 TEST PRINT MODE 5.4 TEST PRINT MODE Test print mode contains normal test print and process test print. 5.4.1 Normal Test Print Eight kinds of test prints are provided in the test print mode. When performing the test print, 7 parameters should be set.
  • Page 98 5. DIAG. TEST OPERATION EO18-33004 5.4 TEST PRINT MODE From of the preceding page. 5000 (Print count 5000) Set the print count from those at the 1000 (Print count 1000) right by pressing the [FEED] key or (Print count 500) Press the [FEED] key [RESTART] key.
  • Page 99 5. DIAG. TEST OPERATION EO18-33004 5.4 TEST PRINT MODE From of the preceding page. Set the issue mode type [ S ] N O C U T Select the issue mode type from [S] Standard mode those at the right by pressing (Batch printing without cut) the [FEED] key or [RESTART] [C] Auto-cut mode...
  • Page 100 5. DIAG. TEST OPERATION EO18-33004 (Revision Date: Sep. 24 '99) 5.4 TEST PRINT MODE From of the preceding page. < 3 > T E S T P R I N T Press the [PAUSE] key. C O N D I T I O N From of the preceding page.
  • Page 101 5. DIAG. TEST OPERATION EO18-33004 (Revision Date: Sep. 24 '99) 5.4 TEST PRINT MODE 9. All fine adjustment values except for the X axis fine adjustment are also available at a test print. 10. The print speed of 4"/sec. is applied to the thermal direct print only. Even if the print speed of 4"/sec.

  • Page 102: Process Test Print

    5. DIAG. TEST OPERATION EO18-33004 5.4 TEST PRINT MODE 5.4.2 Process Test Print In the process test print, the test print is automatically performed under the following conditions. Parameter setting and print tone fine adjustment value is ignored. • OPERATION : One label feed, 3-dot slant line print, bar code print, character print •...
  • Page 103 5. DIAG. TEST OPERATION EO18-33004 5.4 TEST PRINT MODE From of the next page. P R I N T ( R E F L ) Press the [PAUSE] key. [Characters are printed on 5 labels.] < 3 > T E S T P R I N T Press the [PAUSE] key.

  • Page 104: Sensor Setting Mode

    5. DIAG. TEST OPERATION EO18-33004 5.5 SENSOR SETTING MODE 5.5 SENSOR SETTING MODE Thermistor check and black mark/feed gap sensor settings are provided in the sensor setting mode. The value set in this mode is printed as data of sensor 2 in Automatic diagnosis printing in self test mode. 5.5.1 Thermistor Check (Read only) Thermistor check should be performed to check the environmental temperature and print head temperature after the excess head temp.

  • Page 105: Black Mark Sensor Adjustment

    Black Mark White part Holding the [FEED] key or [RESTART] Black Mark Sensor Align the white part of the TOSHIBA TEC key down until an asterisk ( * ) is specified tag paper with the black displayed. (More than 3 seconds.) mark sensor.

  • Page 106: Feed Gap Sensor Adjustment

    Holding the [FEED] key or [RESTART] Align the backing paper of the key down until an asterisk ( * ) is TOSHIBA TEC specified label displayed. (More than 3 seconds.) with the feed gap sensor. A N S . ] 4 .

  • Page 107: Paper End Setting For Black Mark Sensor

    5. DIAG. TEST OPERATION EO18-33004 5.5 SENSOR SETTING MODE 5.5.4 Paper End Setting for Black Mark Sensor Paper end setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.

  • Page 108: Paper End Setting For Feed Gap Sensor

    5. DIAG. TEST OPERATION EO18-33004 5.5 SENSOR SETTING MODE 5.5.5 Paper End Setting for Feed Gap Sensor Paper end setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.

  • Page 109: Ram Clear Mode

    5. DIAG. TEST OPERATION EO18-33004 5.6 RAM CLEAR MODE 5.6 RAM CLEAR MODE In RAM clear mode, various data written on the EEP-ROM can be initialized. There are two clear functions; Maintenance counter clear and parameter clear in the parameter setting mode. After referring to the following table specify and clear or initialize the data.
  • Page 110 5. DIAG. TEST OPERATION EO18-33004 5.6 RAM CLEAR MODE Function Mode Name Item Initial Value PARAMETER CLEAR Print tone fine adjustment 0 step (Thermal direct) (KEY) Ribbon motor drive voltage fine adjustment (Take-up) (Key) Ribbon motor drive voltage fine adjustment (Feed) (Key) X axis fine adjustment 0.0 mm Threshold manual fine adjustment for the...
  • Page 111 5. DIAG. TEST OPERATION EO18-33004 5.6 RAM CLEAR MODE Function Mode Name Item Initial Value PARAMETER CLEAR Issue mode Standard (Batch printing without Cut) PC save automatic calling Kanji code TYPE 1 EURO font code Web printer function selection NOTES: 1. Total media distance covered (TL FEED) and the adjustment value for the sensors cannot be cleared.

  • Page 112: Parameter Clear

    5. DIAG. TEST OPERATION EO18-33004 5.6 RAM CLEAR MODE 5.6.2 Parameter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key four times.

  • Page 113: Ip Address Setting Mode

    5. DIAG. TEST OPERATION EO18-33004 (Revision Date: Jan. 12, 2001) 5.7 IP ADDRESS SETTING MODE 5.7 IP ADDRESS SETTING MODE Host IP Address, Printer IP Address, Gateway IP Address, SUBNET mask and Socket Port setting are available in this mode. Power off Turn on the power while holding down the [FEED]...
  • Page 114 5. DIAG. TEST OPERATION EO18-33004 (Revision Date: Jan. 12, 2001) 5.7 IP ADDRESS SETTING MODE Continued from A in the previous page. K E T O R T Socket communication port setting. Press the [PAUSE] key. - - - - Available Select "PORT ON"...

  • Page 115: Basic Setting Mode

    5. DIAG. TEST OPERATION EO18-33004 (Revision Date: Dec. 14, 2001) 5.8 BASIC SETTING MODE 5.8 BASIC SETTING MODE Setting the BASIC specification to be enabled/disabled and displaying the program file, and data file, area file are available in this mode. Power off Turn on the power while holding down the [FEED]...
  • Page 116 5. DIAG. TEST OPERATION EO18-33004 (Revision Date: Dec. 14, 2001) 5.8 BASIC SETTING MODE Continued from A on the previous page. Press the [RESTART] key. T E N A BASIC File Browser Press the [PAUSE] key. B A S Program File is displayed. Press the [RESTART] key.

  • Page 117: On Line Operation

    6. ON LINE OPERATION EO18-33004 6.1 RESET OPERATION 6. ON LINE OPERATION 6.1 RESET OPERATION This operation restores the printer to the initial status. • Sample operation Power On > L I N E V 1 . O A The printer is in stand-by or printing. Press the [PAUSE] key.

  • Page 118: Dump Mode

    6. ON LINE OPERATION EO18-33004 (Revision Date: Dec. 14, 2001) 6.2 Dump Mode 6.2 Dump Mode Receive buffer data of RS-232C I/F, Centronics I/F, Network I/F, and BASIC Interpreter are dumped in this mode. Communication data and Network connection can be checked. Power On The printer is in stand-by or printing.
  • Page 119 6. ON LINE OPERATION EO18-33004 (Revision Date: Dec. 14, 2001) 6.2 Dump Mode Receive buffer data is printed on the following condition. Sample Print [Print condition] • Print width: 4.2" • Sensor: No sensor • Print speed: 5"/sec. • Print method (Thermal transfer/Thermal direct) which is in used is applied. •...

  • Page 120: Program Download

    B-NX” from the three FDKs provided to the hard disk of your PC. Example SETUP DISK (1/2) Install Program for B-NX 25th June 1999 FMRM00XXXXX V001.001 Copyrigth 1999 TOSHIBA TEC CORPORATION All Rights Reserved Fig. 7-1 7.2.1 System Requirements System ® ® IBM Compatible PC running Windows 95 or Windows 98 .

  • Page 121: Setup

    7. PROGRAM DOWN LOAD EO18-33004 7.2 SOFTWARE INSTALLATION 7.2.2 Setup Setup Disk Make sure that you have all two diskettes available of the “Install Program for B-NX”. (Refer to the Fig. 7-1 in paragraph 7.2 on the preceding page). Installation Procedure 1.
  • Page 122 7. PROGRAM DOWN LOAD EO18-33004 7.2 SOFTWARE INSTALLATION 6. After click OK in the previous screen, the following message screen appears. Click on the button to accept the directory or change the directory if desired. Fig. 7-5 7. The following program group selection menu will appear. Click on the CONTINUE button. Fig.

  • Page 123: Install Program For B-482

    FMRM0051701: 2B00 V001.000 V001.000 25th June 1999 Copyrigth 1999 Copyrigth 1999 TOSHIBA TEC CORPORATION TOSHIBA TEC CORPORATION All Rights Reserved All Rights Reserved Fig. 7-8 In the procedure in this manual, the firmware program which is read from the FDK is installed. However, if you use the firmware program which is copied onto the hard disk, you can reduce your operation time.
  • Page 124 7. PROGRAM DOWN LOAD EO18-33004 (Revision Date: May 11, 2001) 7.3 INSTALL PROGRAM FOR B-482 2. Turn on the PC power and start up Windows. 3. Click on the START button to access the program menu. 4. Highlight “Programs” then highlight “B-NX Install Program” and click on B-NX Program Loader as shown in the screen display of Fig.
  • Page 125 7. PROGRAM DOWN LOAD EO18-33004 (Revision Date: May 11, 2001) 7.3 INSTALL PROGRAM FOR B-482 7. When the RUN button is clicked, the following screen will appear. Click on Yes button to start the download. At this time, “NOW LOADING...” is displayed on the printer LCD. Fig.
  • Page 126 7. PROGRAM DOWN LOAD EO18-33004 (Revision Date: May 11, 2001) 7.3 INSTALL PROGRAM FOR B-482 9. After downloading the program successfully, the display will be as shown in the Fig. 7-14 below. At this time, the printer is in the ON LINE mode. If finish with the program download, click on the END button.

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