Majestic 500DVH Series Installation And Operating Instructions Manual

Dvh series direct vent gas fireplace
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DVH SERIES

DIRECT VENT

GAS FIREPLACE
INSTALLATION AND OPERATING
INSTRUCTIONS
MODELS: 500DVHNV/PV/NE/PE/RNV/RPV
WARNINGS
IF THE INFORMATION IN THESE INSTRUCTIONS ARE
NOT FOLLOWED ExACTLY, A FIRE OR ExPLOSION
MAY RESULT CAUSING PROPERTY DAMAGE,
PERSONAL INjURY OR LOSS OF LIFE.
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire
department.
Installation and service must be performed
by a qualified installer, service agency or the
gas supplier.
WARNING: Improper installation, adjustment, alteration,
services or maintenance can cause injury or property
damage. Refer to this manual. For assistance or
additional information consult a qualified installer,
service agency or the gas supplier.
This appliance may be installed in an OEM installation
in manufactured home (USA only) or mobile home and
must be installed in accordance with the manufacturer's
instructions and the manufactured home construction
and safety standard, Title 24 CFR, Part 3280 or Standard
for Installation in Mobile Homes. CAN/CSA Z3-240MH.
This appliance is only for use with the type(s) of gas
indicated on the rating plate unless a certified kit is
used.
READ BEFORE INSTALLING. SAVE THESE INSTRUCTIONS
WARNINGS
D U E TO H I G H T E M P E R AT U R E S , T H E
APPLIANCE SHOULD BE LOCATED OUT OF
TRAFFIC AND AWAY FROM FURNITURE AND
DRAPERIES.
CHILDREN AND ADULTS SHOULD BE
ALERTED TO THE HAZARDS OF HIGH
SURFACE TEMPERATURE AND SHOULD
STAY AWAY TO AVOID BURNS OR CLOTHING
IGNITION.
YOUNG CHILDREN SHOULD BE SUPERVISED
WHEN THEY ARE IN THE SAME ROOM AS THE
APPLIANCE.
C L O T H I N G O R O T H E R F L A M M A B L E
MATERIAL SHOULD NOT BE PLACED ON
OR NEAR THE APPLIANCE.
K E E P T H E R O O M A R E A C L E A R A N D
FREE FROM COMBUSTIBLE MATERIALS,
GASOLINE, AND OTHER FLAMMABLE
VAPORS AND LIqUIDS.

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Summary of Contents for Majestic 500DVH Series

  • Page 1: Direct Vent

    DVH SERIES DIRECT VENT GAS FIREPLACE INSTALLATION AND OPERATING INSTRUCTIONS MODELS: 500DVHNV/PV/NE/PE/RNV/RPV WARNINGS IF THE INFORMATION IN THESE INSTRUCTIONS ARE NOT FOLLOWED ExACTLY, A FIRE OR ExPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INjURY OR LOSS OF LIFE. – Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
  • Page 2: Table Of Contents

    CONTENTS Thank you and congratulations on your purchase of a Majestic Fireplace. PLEASE READ THE INSTALLATION AND OPERATION INSTRUCTIONS BEFORE USING THE APPLIANCE! IMPORTANT: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible fire hazard and will void the warranty.
  • Page 3: Important Safety Information

    IMPORTANT SAFETY INFORMATION INSTALLER OWNER Please leave these instructions with the appliance. Please retain these instructions for future reference. • Read this owner’s manual carefully and completely before trying to assemble, operate, or service this fireplace. • Any change to this fireplace or its controls can be dangerous. • Improper installation or use of this fireplace can cause serious injury or death from fire, burns, explosions, electrical shock and carbon monoxide poisoning.
  • Page 4 IMPORTANT SAFETY INFORMATION Continued from page 3 IMPORTANT: 12. Do not use this fireplace to cook food or burn paper or PLEASE READ THE FOLLOWING CAREFULLY other objects. It is normal for fireplaces fabricated of steel to give off some expansion and/or contraction noises 13. Never place anything on top of fireplace. during the start up or cool down cycle. Similar 14. Do not use any solid fuels (wood, coal, paper, cardboard, noises are found with your furnace heat exchanger etc.) in this fireplace. Use only the gas type indicated on...
  • Page 5: Product Features

    PRODUCT FEATURES CODE APPROVAL PRODUCT SPECIFICATIONS • This appliance has been certified for use with either natural or propane gas. See appropriate data plates. Insulation • This appliance is not for use with Board solid fuels. • The appliance is approved for bed- room or bedsitting room installa- tions. • The appliance must be installed in Hood accordance with local codes if any. If none exist use the current installation...
  • Page 6: Pre-Installation Information

    PRE-INSTALLATION INFORMATION INSTALLING ABOVE 2000 FEET • In the USA, the appliance must be derated 4% for every 1,000 ft above 2,000 ft elevations. • In Canada, these appliances are certified for altitudes of 0 – 2000 ft, and must be de-rated by 10 percent for installations between 2000 and 4,500 ft. (derate an additional 4% for every 1,000 ft. above 4,500 ft. elevations). If the heating value of the gas has been reduced, these rules do not apply. To identify the proper orifice size, check with local gas utility. If installing this appliance at an elevation above 4,500 feet (in Canada), check with local authorities. ORIFICE SIZES, PRESSURES AND BTUs NATURAL GAS PROPANE GAS Manifold Press: (W.C.) 3.5" Manifold Press: (W.C.) 10" Maximum Supply Pressure 10.5" Maximum Supply Pressure 13" Minimum Supply Pressure 4" Minimum Supply Pressure 11" 500DVH Model Number Natural Propane Max.
  • Page 7: Fireplace Framing

    PRE-INSTALLATION INFORMATION FIREPLACE FRAMING Firebox framing can be built before or after the appliance is set in place. Construct firebox framing following Figure 2 and the chart below for your specific installation requirements. See Figure 3 on Page 8 for firebox dimensions. The framing headers may rest on the top of the firebox standoffs. The firebox may be installed directly on a combustible floor or raised on a platform of an appropriate height. When the firebox is installed directly on carpeting, tile, or other combustible material, other than wood flooring, the firebox shall be installed on a metal or wood panel extending the full width and depth of the enclosure. Do not fill spaces around firebox with 500DVH insulation or other materials. This " could cause a fire. " " " " " "...
  • Page 8: Fireplace Dimensions

    PRE-INSTALLATION INFORMATION FIREPLACE DIMENSIONS 500DVH 500DVH " " " " 36" " 41" " " Ref. to Framing 5" " 2" " Ref. to Framing " " " Ref. to Wall " " " Center of Pipe " " " "...
  • Page 9: Fireplace Location

    PRE-INSTALLATION INFORMATION FIREPLACE LOCATION Plan for the installation of your appliance. This includes determining where the unit is to be installed, the vent configuration to be used, framing and finishing details, and whether any optional accessories (i.e. blower, wall switch, or remote control) are desired. Consult your local building code agency to ensure compliance with local codes, including permits and inspec- tions. The following factors should be taken into consideration: • Clearance to side-wall, ceiling, woodwork, and windows. Minimum clearances to combustibles must be maintained. • This fireplace may be installed along a wall, across a corner, or use an exterior chase. See Figure 4 for suggested loca- tions. • Location should be out of high traffic areas and away from furniture and draperies due to heat from appliance. • Never obstruct the front opening of the fireplace. • Do not install in the vicinity where gasoline or other flammable liquids may be stored. • Vent pipe routing. See Venting section found in this manual for allowable venting configurations. • These units can be installed in a bedroom. See National Fuel Gas Code ANSI Z233.1/NFPA 54 — (current edition), the Uniform Mechanical Code — (current edition), and Local Building Codes for specific installation requirements. Flat on Wall Cross Corner Island** Room Divider* Flat on Wall Corner* Chase Installation 6"...
  • Page 10: Securing Fireplace To Floor Or Framing

    SECURING FIREPLACE TO FLOOR OR FRAMING The fireplace must be secured to the floor and/or to framing studs as shown in Figure 5 . Use two (2) wood screws or masonry/ concrete screws to secure fireplace to the floor. Use four (4) screws to attach fireplace to framing. The side brackets or nail- ing flanges are designed to accommodate two thickness of wall boards ( " or "). Framing " Nail Flange Framing Screws " Nail Flange " Nail Flange Screws Screws " Nail Flange " Nail Flange Screws Screws " Nail Flange Figure 5 - Securing Fireplace to Floor and Framing Studs 56D3049...
  • Page 11: Clearances

    CLEARANCES CLEARANCES TO COMBUSTIBLES Follow these instructions carefully to ensure safe installation. Failure to follow instructions exactly can create a fire hazard. The appliance cannot be installed on a carpet, tile or other combustible material other than wood flooring. If installed on carpet or vinyl flooring, the appliance shall be installed on a metal, wood or noncombustible material panel extending full width and depth of the appliance.
  • Page 12: Installation Information

    INSTALLATION INFORMATION FINISHING MATERIAL NOTE: Any remote wiring (i.e. remote control, wall switch, and optional fan) must be done prior to final finishing to avoid costly reconstruction. Never obstruct or modify the air inlet or outlet grills (louvers). This may create a fire hazard.
  • Page 13: Vent Installation

    VENT INSTALLATION This fireplace must be vented to the outside. The venting system must NEVER be attached to a chimney serving a separate solid fuel burning appliance. Each gas appliance must use a separate vent system. Do not use common vent systems. Horizontal sections of this vent system A Minimum of 3"...
  • Page 14: Optional Top Vent Application

    VENT INSTALLATION OPTIONAL TOP VENT APPLICATION A f t e r c o n v e r s i o n t o t o p v e n t The appliance is shipped as a rear vent unit. If the installation configuration the 5" (127mm) flue layout requires the unit to be a top vent configuration the appli- pipe should be concentric with the 8" ance can be converted by following the steps below.
  • Page 15: Installation Planning

    VENT INSTALLATION INSTALLATION PLANNING There are two basic types of direct-vent installation: • Horizontal Termination • Vertical Termination It is important to select the proper length of vent pipe for the type of termination you choose. It is also important to note the wall thickness. FOR HORIZONTAL TERMINATION Select the amount of vertical rise desired. All horizontal run Never run the vent pipe level or of venting must have " rise for every 12" of run towards downward. This may cause excessive the termination. temperatures which could cause You may use up to three 90° elbows in this vent configura- a fire. tion. See Horizontal Termination Configurations on pages 20 and 21.
  • Page 16: For Horizontal Termination

    VENT INSTALLATION FOR HORIZONTAL TERMINATION Inside Corner Detail Fixed Closed Opera- Fixed Closed Operable Vent Terminal Air Supply Inlet Area Where Terminals Not Permitted Figure 12 - Horizontal Vent Termination Location MINIMUM DISTANCES A = Clearance above the grade, a veranda, porch, deck, or balcony [*12" (305mm) minimum]. B = Clearance to window or door that may be opened [*12" (305mm) minimum]. C = Clearance to permanently closed window [*minimum 12" (305mm) recommended to prevent condensation on window] = Vertical clearance to ventilated soffit located above the terminal within a horizontal distance of two (2) feet (610mm) from the centerline of the terminal [18" (457mm) minimum].
  • Page 17: How To Use A Vent Graph

    VENT INSTALLATION TERMINATION CLEARANCES FOR BUILDINGS WITH COMBUSTIBLE AND NONCOMBUSTIBLE ExTERIORS Combustible = 6” (152mm) Noncombustible = 2” (51mm) Combustible = 6” (152mm) Noncombustible = 2” (51mm) Inside Corner Outside Corner C = Maximum depth of 48" (1219mm) for alcove location D = Minimum width for back wall of alcove location Combustible - 38"...
  • Page 18: Rear Wall Vent Installation

    VENTING INSTALLATION REAR WALL VENT INSTALLATION (5" 8" VENTING ONLY) When installed as a rear vent unit this appliance may be vented directly to a termination located on the rear wall behind the appliance • The maximum horizontal distance between the rear of the appliance and the termination is 20" (508 m). See Figure 15. • Only one 45° elbow is allowed in these installations. Female Locking Lugs Maximum 20" Note: Horizontal runs of vent must be supported every three feet (914mm).
  • Page 19 VENT INSTALLATION REAR WALL VENT INSTALLATION (continued) 4. Apply a bead of non-hardening mastic around the outside edge of vent cap. Position the vent cap in the center of hole on the exterior wall with the word “UP” on the vent cap facing up. Insure proper clearance of 1" to combustibles Vent Cap is maintained. Attach the vent cap with four wood screws supplied. See Figure 18. Wood Do not recess vent termination Screw into any wall. This will cause a fire hazard. Apply Mastic to All Four Sides Figure 18 - Installing Horizontal Vent Cap NOTE: Replace the wood screws with appropriate Cut Vinyl Siding Away to Fit...
  • Page 20: Horizontal With Vertical Rise

    VENT INSTALLATION HORIzONTAL WITH VERTICAL RISE (THROUGH-THE-WALL) TERMINATION CONFIGURA- TIONS Since it is very important that the venting system maintain its balance between the combustion air intake and the flue gas exhaust, certain limitations as to vent configurations apply and must be strictly adhered to. The Vent Graph, showing the relationship between vertical and horizontal side wall venting, will help to determine the vari- ous dimensions allowable. See page 17.
  • Page 21: Horizontal (Through-The-Wall) Termination Configurations

    VENT INSTALLATION HORIzONTAL (THROUGH-THE-WALL) 90° TERMINATION CONFIGURATION (Continued) • If a 90° elbow is used in the horizontal vent run (level height maintained) the horizontal vent length is reduced by 36" (914 mm) (Fig. 21 A and B) This does not apply if the 90° elbows are used to increase or redirect a vertical rise. See Figure 24. Example: According to the vent graph (page 17) the maximum horizontal vent length in a system with a 7.5' vertical rise is 20’ (6m) and if a 90° elbow is required in the horizontal vent it must be reduced to 17' (5.2 m).
  • Page 22 VENT INSTALLATION HORIzONTAL WITH VERTICAL RISE (THROUGH-THE-WALL) APPLICATIONS 1. Locate and cut the vent opening in the wall. " For combustible walls first frame in opening. (267mm) Cut a 12 ⁄ "H x Combustible Interior Walls: ⁄ " W hole through the interior wall. Cut a 10 ⁄ "H Combustible Exterior Walls: x 10 ⁄ "W square hole through the exterior Combustible " wall frame. See Figure 17.
  • Page 23: Below Grade Installation

    VENT INSTALLATION BELOW GRADE INSTALLATIONS When it is not possible to meet the required vent terminal clearances of 12" above grade level, a snorkel kit is recommended. It allows installation depth down to 7" (178mm) below grade level. The 7" (178mm) is measured from the center of the horizontal vent pipe as it penetrates through the wall. Ensure that sidewall venting clearances are observed. If venting system is installed below ground, we recommend a window well with adequate and proper drainage to be installed around the termination area. If installing a snorkel, a minimum 24" vertical rise is necessary. The maximum horizontal run with the 24” vertical pipe is 36". This measurement is taken from the collar of the fireplace (or transition elbow) to the face of the exterior wall. See the Sidewall Venting Graph for extended horizontal run if the vertical exceeds 24".
  • Page 24 VENT INSTALLATION VERTICAL THROUGH-THE-ROOF APPLICATIONS A restrictor disc must be installed on any vertical termination that is higher than 12'. Install restrictor disc as shown in Figure 30 for vertically vented applications. Up to three (3) restrictor discs may be needed for 40' installation. The two (2) restrictor discs suppled will work for most installations. If a third disc is needed order Part No. 56D3027. You may use a reducer to 4"x6 " in vertically vented applications. Restrictor Disc Stove Collar Figure 30 - Installing Restrictor Disc into Stove Collar 56D3049...
  • Page 25 VENT INSTALLATION VERTICAL THROUGH-THE-ROOF APPLICATIONS (continued) This Gas Fireplace has been approved for, • Vertical installations up to 40' (12m) in height. Up to a 10' (3m) horizontal vent run can be installed within the vent system using a maximum of two 90° elbows. See Figure 31. Support Straps Every Maximum 5'Vertical 40' Maximum Height Maximum 40' Maximum Height 8' Minimum Height Support Straps 8' Minimum Height Every 3' Support Straps Every 3' Figure 31 - Support Straps for Horizontal Runs • Up to two 45° elbows may be used within the horizontal run. For each 45° elbow used on the horizontal plane, the maximum horizontal length...
  • Page 26: Installation For Vertical Termination

    VENT INSTALLATION INSTALLATION FOR VERTICAL TERMINATION 1. Determine the route your vertical venting will take. If ceiling joist, Roof roof rafters or other framing will obstruct the venting system, Flashing consider an offset. See Figure 33 to avoid cutting load bearing members. NOTE: Pay special attention to these installation instructions Wall for required clearances (air space) to combustibles when Strap passing through ceilings, walls, roofs, enclosures, attic rafters, etc.
  • Page 27 VENT INSTALLATION INSTALLATION FOR VERTICAL TERMINATION (ConTInuEd) 4. Connect a section of pipe and extend up through the hole. NOTE: If an offset is needed to avoid obstructions, you must support the vent pipe every three (3) feet. Use wall straps for this purpose. See Figure 33, page 26. Whenever possible, use 45° elbows instead of 90°...
  • Page 28: Fireplace Installation

    FIREPLACE INSTALLATION CHECK GAS TYPE Use proper gas type for the fireplace you are installing. If you have conflicting gas type, do not install fireplace. See dealer where you purchased the fireplace for proper fireplace according to your gas type. INSTALLING GAS PIPING TO FIREPLACE LOCATION INSTALLATION ITEMS NEEDED A qualified installer or service Before installing fireplace and burner system, make sure you person must connect appliance to have the items listed below. gas supply. Follow all local codes. • External regulator (supplied by installer) • Tee joint • Piping (check local codes) • Pipe wrench • Sealant (resistant to propane/LP gas) For propane/LP units, never connect...
  • Page 29 FIREPLACE INSTALLATION Only persons licensed to work with A manual shutoff valve must be gas piping may make the necessary installed upstream of the appliance. gas connections to this appliance. Union tee and plugged 1/8" NPT pressure tapping point should be installed upstream of the appliance.
  • Page 30: Checking Gas Pressure

    CHECKING GAS PRESSURE 1. Check gas type. The gas supply must be the same as stated on the appliance’s rating decal. If the gas supply is different from the fireplace, STOP! Do not install the appliance. Contact your dealer immediately. 2. To ease installation, a 18" (457mm) flex line with manual shut-off valve has been provided with on this appliance. Install and attach " gas line onto shut-off valve. Pressure Test “IN” 3. After completing gas line connection, purge air from gas line and test all gas joints from the gas meter to Pressure the fireplace for leaks. Use a solution of 50/40 water Test “OUT” and soap or a gas sniffer. 4. To adjust flame height, turn HI/LO knob to HI to get HI/LO Knob maximum pressure to burner. Turn HI/LO knob to LO Pilot Adjustment to get minimum pressure.
  • Page 31: Electrical Installation

    ELECTRICAL INSTALLATION ELECTRICAL WIRING This fireplace will work without any electrical supply except to operate blowers, electronic ignition system and Hi/Lo remote control receiver. NOTE: If installed in mobile home, fireplace must be bolted securely to floor. Electrical connections should only be performed by a qualified, licensed electrician. Main power must be off when connecting to main electrical power supply or performing service.
  • Page 32: Electronic Pilot Ignition Wiring

    ELECTRICAL INSTALLATION ELECTRONIC PILOT IGNITION WIRING Do not connect 110-120 VAC to the Remote Wall Switch. The appliance will malfunction. Pilot Assembly To Junction Box Spark Sense Ignition Module (Synetek) GREEN WHITE BLACK MAGENTA #5 BLACK WHITE Primary - 120V Electronic Valve Transformer Secondary...
  • Page 33: Remote Hi/Lo With Blower

    ELECTRICAL INSTALLATION REMOTE HI/LO WITH BLOWER WIRING DIAGRAM PRIMARY - 120V/AC TO JUNCTION BOX TO JUNCTION BOX CORD EXTENSION A/C ADAPTOR SECONDARY 8V/DC REMOTE HI/LO VALVE PILOT ON RS OFF TH/TP REMOTE CONTROL RECEIVER WIRE HARNESS BLOWER #2 BLOWER #1 Figure 42 - Remote Hi/Lo with Blower Wiring Diagram 56D3049...
  • Page 34: Canopy Installation

    CANOPY INSTALLATION Remove top louver assembly before installing canopy. 1. Unhook top louver assembly. Set aside. See Figure 43. 2. Attach canopy to underside of top outer shell with three (3) screws provided. See Figure 44. 3. Hook top louver assembly back into place. Louver Assembly Figure 43 - Removing Top Louver Assembly Canopy Screws Figure 44 - Installing Canopy 56D3049...
  • Page 35: Glass Removal

    GLASS REMOVAL GLASS FRAME REMOVAL 1. Remove louver assembly from the top. 2. Release three (3) clamps on bottom of fireplace. See Figure 45. 3. Tilt glass frame out and lift glass frame up until it clears hook on top of fireplace. 4. Set glass frame aside. Glass Frame Each clamp Clamps has a quick spring force. When reinstalling Figure 45 - Removing Glass Frame clamps, keep fingers clear. 56D3049...
  • Page 36: Floor Brick Installation

    BRICK INSTALLATION FLOOR BRICK INSTALLATION Install floor brick before installing logs or rock wool. 1. Remove floor brick from packaging. 2. Put left and right brick pieces together as shown in Figure 46. 3. Match two (2) firebox tabs with two (2) slots on bottom of brick. See Figure 46. 4. Push brick down until it makes contact with bottom of firebox. Note: Remove floor brick to install brick walls. Remove floor brick for cleaning. Floor Brick Slots Firebox Tabs Figure 46 - Installing Floor Brick 56D3049...
  • Page 37: Log And Rockwool Installation

    LOG AND ROCK WOOL INSTALLATION INSTALLING LOGS AND ROCK WOOL (EMBER MATERIAL) IN FIREBOx 1. Carefully remove logs from wrapping. 2. Remove glass frame. See Glass Frame Removal, page 35. 3. Break rock wool into dime-sized pieces. Cover rear burner completely with rock wool. On front burner, only cover the ports. Do not exceed 1/2" depth of coverage. See Figure 47. 4. Place bottom right log (#3) on two pins against right side of firebox. See Figure 48. 5. Place rear log (#1) on two pins against back side of firebox. See Figure 49. 6. Place bottom left log (#2) on two pins against left side of firebox. See Figure 50. Bottom Right Log (#3) Rock Wool Covering...
  • Page 38 LOG AND ROCK WOOL INSTALLATION 7. Place right mid log (#7) on two right pins on burner assembly. See Figure 51. 8. Place left mid log (#6) on two left pins on burner assembly. See Figure 52. 9. Place right top log (#5) on top of right mid log and top of bottom right log. See Figure 53. 10. Place top left log (#4) on top of left mid log and top of bottom left log. See Figure 54. Right Mid Log (#7) Left Mid Log (#6) Pins Pins Figure 51 - Installing Right Mid Log (#7) Figure 52 - Installing Right Mid Log (#6) Top Left Log (#4) Right Top Log (#5)
  • Page 39: Rock Wool Installation

    ROCK WOOL INSTALLATION 11. Place top center log (#8) across rear log (#1) and left mid log (#6). See Figure 55. 12. Cover any exposed burner surface with rock wool. For best flame and glow, do not block air space between burners and logs with rock wool. See Figures 56 and 57. Center Log (#8) Air Space Rock Wool Figure 55 - Installing Center Top Log (#8) Figure 56 - All Logs on Burner with Rock Wool Rock Wool Figure 57 - Rock Wool Placement after Logs are Installed (Top View) 56D3049...
  • Page 40: Operating Instructions

    OPERATING INSTRUCTIONS - MILLIVOLT REMOTE HI/LO WITH BLOWER FOR YOUR SAFETY READ BEFORE LIGHTING If you do not follow these instruction exactly, a fire or explosion may result causing property damage, personal injury or loss of life. A. This appliance is equipped with a pilot which must be lit with built-in ignitor while following these instructions exactly.
  • Page 41: Lighting Pilot - Millivolt And Remote Hi/Lo

    OPERATING INSTRUCTIONS - MILLIVOLT REMOTE HI/LO LIGHTING PILOT FOR THE FIRST TIME MILLIVOLT REMOTE HI/LO APPROVED LEAK TESTING METHOD You may check for gas leaks with the following methods only: If using a soap and water solution to test for leaks, • Soap and water solution DO NOT spray solution • An approved leak testing spray onto control body. • Electronic sniffer NOTE: Remove any excessive pipe compound from the connections.
  • Page 42: Lighting Burner - Millivolt

    OPERATING INSTRUCTIONS - MILLIVOLT LIGHTING BURNER - MILLIVOLT MAIN BURNER SWITCH The “ON/OFF/RS” switch for the main burner can be found behind door of the fireplace. This switch allows you to turn on and to turn off the main burner without using the gas valve knob. Make sure the button is in the “ON” position to light the main burner. See Figure 59. LIGHTING THE BURNER Figure 59 - Depress and turn the knob counterclockwise to the “ON” position. See On/Off/RS Switch Figure 60. It will take less than four (4) seconds for the burner to ignite. PILOT POSITION Depress and turn knob to pilot position to keep burner off while maintaining the pilot light. See Figure 61. P I L Figure 60 - On Position P I L Figure 61 - Pilot Position TO TURN OFF GAS - MILLIVOLT...
  • Page 43: Lighting Electronic Ignition

    OPERATING INSTRUCTIONS - ELECTRONIC IGNITION FOR YOUR SAFETY READ BEFORE LIGHTING A. This appliance is equipped with an ignition device (Piezo) which automatically lights the If you do not follow these instructions pilot. Do NOT try to light the burner by hand. exactly, a fire or explosion may result causing property damage, personal B.
  • Page 44: Remote Hi/Lo With Blower Instructions

    OPERATING INSTRUCTIONS - REMOTE HI/LO WITH BLOWER LIGHTING PILOT AND BURNER LIGHTING PILOT See instructions on pages 40 and 41. LIGHTING THE BURNER Depress and turn the knob counterclockwise to the “ON” position. P I L See Figure 64. Use remote control transmitter to turn “ON” burner. See detailed instructions on pages 45 - 50. Figure 64 - On Position LIGHTING THE BURNER IN POWER OUTAGES After the pilot has been lit and the valve knob moved to the “ON” position, slide remote receiver switch to “ON” position.
  • Page 45 OPERATING INSTRUCTIONS - REMOTE HI/LO WITH BLOWER This remote control system provides a safe, reliable and user-friendly remote control for the millivolt valve gas, blower speed and flame height adjustment. The system can be manually or thermostatically turned on and off with the transmitter. FEATURES/SPECIFICATIONS • Easy Access Thermostatic Control • Battery Powered Transmitter • Low battery Indication for Transmitter and Receiver • Compact 120 VAC Adapter with 30” wire • Three Speed Control for Blower • Three Flame Height Setting • Programmable Timer to turn blower on and off • Child Proof Lock-out • 16 Security Codes • 6-hour Shut Down (Optional) on receiver • Quick Disconnect Wiring Assembly • Reset Button for transmitter • This remote control system requires three (3) “AAA” alkaline batteries to power the transmitter.
  • Page 46 OPERATING INSTRUCTIONS - REMOTE HI/LO WITH BLOWER REMOTE TRANSMITTER INSTALLING BATTERIES The remote transmitter uses three (3) “AAA” batteries. To install batteries… 1. Press down the battery door tab. Pull out to remove the battery door. 2. Install the batteries as indicated on transmitter. 3. Close the battery door and snap in place. 4. When three batteries are installed, the transmitter will initialize for 10 seconds and then is ready for use. 5. The batteries should be replaced at least once every 6 months or when the low battery icon indicator is displayed. SETTING PRIVACY (DIP) SWITCH ON RECEIVER AND TRANSMITTER: The remote receiver and transmitter privacy (DIP) switches are preset at the factory. In the event of activation or interference from other nearby transmissions, reset the code using the following procedure: 1. Slide the code switches on the transmitter and receiver to your choice of ON or OFF position. Switches #1, #2, #3 and #4 are preset to “ON” for both the transmitter and receiver. 2. The switches on the transmitter and receiver must match in order for the system to work. 3. To check, press either the On or Off button on the transmitter and the receiver indicator light will blink. If not repeat step 2.
  • Page 47: Thermostatic Mode

    OPERATING INSTRUCTIONS - REMOTE HI/LO WITH BLOWER RESET BUTTON 1. The reset button can be used to reset the transmitter if transmitter is not working properly. The reset button is located behind the battery door cover in the lower left corner of battery compartment. Using a paper clip, press the reset button and the transmitter will reset and initialize for 10 seconds before it can be used. Auto/Flame Button LCD Display TRANSMITTER - See Figure 68 ° GENERAL ° Button This remote control has two (2) operating modes — Manual and Thermostatic. The control system can be set to temperature ranges between 45°F and 90°F. The blower speed and flame height can be adjusted in either the manual and thermostatic mode. Fan AUTO FLAME Button The transmitter (See Figure 65) will operate the remote receiver from 1 ft. to a maxi- mum of 30 feet. The distance is reduced when batteries are low or when the receiver is inside a metal enclosure. Button INITIAL START-UP RESET MODE - See Figure 69 AMBIENT 1. After initial power up or when RESET button is pressed, the transmitter is reset.
  • Page 48 OPERATING INSTRUCTIONS - REMOTE HI/LO WITH BLOWER 3-SPEED BLOWER CONTROL - See Figure 72 1. Press FAN button once to enter blower speed setup mode at low speed initially and ° F one of the three blade icon will display darken on LCD display. 2. Continue to press FAN button to set up the blower speed you desire. 3. If there is no input within 3 seconds, the new setting will be transmitted to receiver. If fireplace is on, the blower speed will take effect right away; if fireplace is off, the receiver will remember this setting and blower is still off. Figure 72 - 4. If you continue to press FAN button to the position that all blade is gone, the FAN 3-Speed Blower Mode icon will disappear and turn the blower off. BLOWER ON DELAY TIME AND OFF DELAY TIME SETTING See Figure 73 1. Hold FAN button for 5 second and two numbers will show up in LCD screen. The upper one is On Delay Time and the bottom is Off Delay Time.
  • Page 49 OPERATING INSTRUCTIONS - REMOTE HI/LO WITH BLOWER CHILD-PROOF PROTECTION - See Figure 76 ° F 1. Press and hold the ON and OFF buttons simultaneously for 3 seconds to enter childproof mode as shown in this picture. 2. The transmitter will not send a signal again until childproof mode is deactivated by pressing the ON and OFF buttons simultaneously for 3 seconds to exit child- proof mode and the Childproof indicator disappears from LCD. Figure 76 - TRANSMITTER THERMAL SHUTDOWN - See Figure 77 Child Proof Protection 1. If transmitter measures a room temperature exceeding 99 degrees Fahrenheit, the LCD will display "HI" and the transmitter will turn off the appliance. 2. Transmitter will not function until the room temperature has dropped below 99° Fahrenheit. If transmitter measures a room temperature less than 40° Fahrenheit, the LCD will display “LO” and NO SIGNAL will be sent to turn on the appliance.
  • Page 50 OPERATING INSTRUCTIONS - REMOTE HI/LO WITH BLOWER TESTING YOUR NEW REMOTE CONTROL SYSTEM 1. Light your gas appliance following the appliance lighting instructions on Page 41. 2. Slide the 3 position button on the remote receiver to the ON position and the main gas flame should ignite. 3. Slide the button to OFF and the main gas flame should extinguish, but the pilot light will remain on. 4. Slide the button to RS (the center position), then press the ON button on transmitter to turn the system ON. The main gas flame should ignite and blower should come on after the On Delay Time is reached and fan speed you desire is selected. 5. Press the OFF button on transmitter to turn the system to OFF. The flame should extinguish (the pilot light will remain on) and blower should be off after the Off Delay Time you set. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help, 56D3049...
  • Page 51: Cleaning And Maintenance

    CLEANING AND MAINTENANCE Turn off gas before servicing fireplace. It is recommended that a qualified service technician perform these check-ups at the beginning of each heating season BURNER, PILOT AND CONTROL COMPARTMENT Thermocouple Keep the control compartment, logs, and burner areas surrounding the logs clean Thermopile by vacuuming or brushing at least twice a year. Make sure the burner porting, pilot air opening and burner air opening are free of obstructions at all times. PILOT FLAME The flames from the pilot should be visually checked as soon as the heater is installed and periodically during normal operation. The pilot flame must always be present when the fireplace is in operation.
  • Page 52: Vent System

    CLEANING AND MAINTENANCE VENT SYSTEM The fireplace and venting system should be inspected before initial use and at least annually by a qualified field service person. Inspect the external vent cap on a regular basis to make sure that no debris is interfering with the airflow. Inspect entire venting system to ensure proper function. GLASS DOOR Thoroughly clean the inside of the glass door after using the fireplace for ten hours. Periodically clean the glass door as necessary. When cleaning the glass, remember: • Do not remove the glass when hot. Allow glass to cool before removal. • NEVER use abrasive materials. • Keep children and pets a safe distance away. • Never operate the fireplace without the glass door properly secured. • Never operate the fireplace if the glass is broken. • Replace any glass that is chipped, cracked, or broken. Replacement glass door assemblies MUST be supplied by the fireplace manufacturer – No substitute materials may be used. • Handle glass door with care to avoid striking or scratching it on hard objects. To clean glass door, follow “Glass Removal” procedure outlined in the Final Installation section. Film deposit on the inside of the glass should be cleaned off using a nontoxic, non-corrosive, non-abrasive, mild cleaning solution. Simply apply an adequate amount to the glass and wipe off with a damp cloth. After all maintenance has been completed, re-install glass door.
  • Page 53: Replacement Parts

    ILLUSTRATED PARTS LIST LOGS Item Description 500DVH Rear Log 56D3034K Bottom Left Log 56D3035K Bottom Right Log 56D3036K Left Top Log 56D3037K Right Top Log 56D3038K Left Mid Log 56D3039K Right Mid Log 56D3040K Center Log 56D3041K 56D3049...
  • Page 54: Vent Components For 4"X6

    ILLUSTRATED PARTS LIST VENT COMPONENTS FOR 4" " Simpson Duravent Selkirk qty/ Item Box Description MHSC P/N Horizontal High Wind Termination Cap 4DT-HC Horizontal Square Termination Cap with Built-In Vinyl Siding Standoff, BHRTK Heat Deflector and Firestop Horizontal Rigid Pipe Termination Kit with Horizontal Termination Cap with Built-In Vinyl Siding Standoff, Heat Deflector, Firestop, 90°...
  • Page 55: Vent Components For 5"X8

    ILLUSTRATED PARTS LIST VENT COMPONENTS FOR 5" 8" Simpson Duravent Selkirk qty/ Item Box Description MHSC P/N Horizontal High Wind Termination Cap 185 5DT-HC Horizontal Termination Cap with Built-In Vinyl Siding Standoff, BHR8TK Heat Deflector, Firestop and Adjustable Pipe 7" to 11" Horizontal Termination Cap Built-In Vinyl Siding Standoff, Heat Deflector, BHS8TK...
  • Page 56: Firebox Components

    ILLUSTRATED PARTS LISTS FIREBOx COMPONENTS 56D3049...
  • Page 57: Illustrated Parts Lists

    ILLUSTRATED PARTS LISTS FIREBOx COMPONENTS Item Description 500DVH Standard Features Junction Box Assembly 26D2128K Top Louver Assembly 56D2134K Bottom Louver Door Assembly 56D2135K Glass Frame Assembly 56D3050 Canopy 56D2056K Firebrick Floor 56D3055 Insulation Board 56D2156K Firebrick Center 56D2034K Firebrick Right 56D2035K Firebrick Left 56D2036K...
  • Page 58: Additional Accessories

    ILLUSTRATED PARTS LISTS ADDITIONAL ACCESSORIES  3 1 4 5 56D3049...
  • Page 59 ILLUSTRATED PARTS LISTS ADDITIONAL ACCESSORIES/FIELD INSTALLED OPTIONS AVAILABLE Item Description 500DVH Metal Trim - Brass BRMTK500 Metal Trim - Pewter PWMTK500 Metal Trim - Black BLMTK500 Brass Louvers L36BRM Pewter Louvers L36PWM Screen Frame - Black SDV500SDC Cabinet Door Frame - Black VSDVC500CDFB VSDVC500CDFIA Cabinet Door Frame - Iron Age...
  • Page 60: Standing Pilot - Millivolt Control

    ILLUSTRATED PARTS LISTS STANDING PILOT — MILLIVOLT CONTROL 3A, 3B, 3C 11,12, 13, 14, 15, 16 56D3049...
  • Page 61 ILLUSTRATED PARTS LISTS STANDING PILOT – MILLIVOLT CONTROL Item Description 500DVHNV 500DVHPV Gas Valve Assembly 37D0117 37D0118 Pilot Assembly 0H048 0H049 Replacement Thermocouple 37D1067 37D1067 Replacement Igniter and Wire 37D1069 37D1069 Replacement Thermopile 37D1068 37D1068 Valve/Tee Tube 56D3045 56D3045 Front Burner Tube 56D3046 56D3046 Rear Burner Tube...
  • Page 62: Electronic Ignition

    ILLUSTRATED PARTS LISTS ELECTRONIC IGNITION 3A, 3B, 3C 56D3049...
  • Page 63 ILLUSTRATED PARTS LISTS ELECTRONIC IGNITION Item Description 500DVHNE 500DVHPE Gas Valve Assembly 37D0016 37D0017 Pilot Assembly 54D2004 54D2005 Valve/Tee Tube 56D3045 56D3045 Front Burner Tube 56D3046 56D3046 Rear Burner Tube 56D3047 56D3047 Flex Hose with Shutoff Valve 69D0030 69D0030 Rocker Switch 41D0048 41D0048 Front Injector...
  • Page 64: Remote Hi/Lo With Blower

    ILLUSTRATED PARTS LISTS STANDING PILOT — REMOTE HI/LO WITH BLOWER 3A, 3B, 3C 56D3049...
  • Page 65 ILLUSTRATED PARTS LISTS REMOTE HI/LO WITH BLOWER Item Description 500DVHRNV 500DVHRPV Gas Valve Assembly 56D3074 56D3075 Pilot Assembly 0H048 0H049 Replacement Thermocouple 37D1067 37D1067 Replacement Igniter and Wire 37D1069 37D1069 Replacement Thermopile 37D1068 37D1068 Valve/Tee Tube 56D3045 56D3045 Front Burner Tube 56D3046 56D3046 Rear Burner Tube...
  • Page 66: For Massachusetts Residents Only

    MASSACHUSETTS RESIDENTS ONLY MASSACHUSETTS RESIDENTS ONLY: PLEASE READ AND FOLLOW THESE SPECIAL REqUIREMENTS NOTE REGARDING VENTED PRODUCTS This product must be installed by a licensed plumber or gas fitter when installed within the Commonwealth of Massachusetts. Any residence with a direct vent product must have a CO detector installed in the residence. Installation of the fireplace or vented gas log in the State of Massachusetts requires the damper to be permanently removed or welded in the fully open position.
  • Page 67 MASSACHUSETTS RESIDENTS ONLY SPECIAL REqUIREMENTS CONTINUED 2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified. 3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight (8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment.
  • Page 68: Troubleshooting

    TROUBLESHOOTING GENERAL TROUBLESHOOTING SYMPTOM POSSIBLE ACTION CAUSE 1. Glass Soots A. F lame impingement A. Install log set per the instructions on logs Inspect the injector and air intake area. Make sure this area does not have any blockage from debris and clean. Check gas supply. 2. Flame burn blue A. I nsufficient oxygen A. E nsure that the vent cap is installed properly and free of debris. Ensure that the and lifts off being supplied vent system joints are tight and have no leaks. Ensure that no debris has been burner (ghosting) blocking the inner air intake at the bottom back of the combustion chamber. Ensure that the glass is properly secure and latch. STANDING PILOT IGNITION SYMPTOM POSSIBLE CAUSE ACTION 1. Spark ignitor A. Wire disconnected. A. O pen door and check to make sure wire is connected to ignitor. will not light B. Defective ignitor.
  • Page 69 TROUBLESHOOTING TROUBLESHOOTING REMOTE SYSTEM SYMPTOM POSSIBLE ACTION CAUSE 1. Battery icon on LCD on transmitter. 1. Low Battery 1. Replace batteries. Change batteries every 6 months. 2. LCD display is blank 2. Check battery installation or replace batteries. 3. LCD display shows “funny” display 3. Press Reset button at the back of the transmitter. 4. Appliance does not come on. 1. Wiring / Electrical 1. Slide the switch to ON, if appliance comes ON, wiring is not Connections the cause. 2. If appliance does not come on, 2. Privacy (DIP) 1. Make sure the transmitter and receiver have the same DIP switch setting on switch settings. transmitter does not match receiver 3. Transmitter mea- 1. Move transmitter to a cooler place and wait until temperature sures temperature drops below 99°F.
  • Page 70 TROUBLESHOOTING ELECTRONIC IGNITION START 1. Turn gas supply off. Check: Line voltage (120VAC) 2. Turn ON/OFF switch to “ON” Low voltage transformer (19.5 minimum VAC) Power to module (24V Normal) ON/OFF switch Wiring connections Is there a spark across Unplug ignition lead and ignitor sensor gap? check spark at module (24VAC normal).
  • Page 71: Lifetime Warranty

    LIMITED LIFETIME WARRANTY POLICY LIFETIME WARRANTY The following components are warranted for life to the original owner, subject to proof of purchase: Firebox, Combustion Chamber, Heat Exchanger, Grate and Stainless Steel Burners. FIVE YEAR WARRANTY The following components are warranted five (5) years to the original owner, subject of proof of purchase: Ceramic Fiber Logs. BASIC WARRANTY MHSC warrants the components and materials in your gas appliance to be free from manufacturing and material defects for a period of two years from date of installation. After installation, if any of the components manufactured by MHSC in the appliance are found to be defective in materials or workmanship, MHSC will, at its option, replace or repair the defec- tive components at no charge to the original owner. MHSC will also pay for reasonable labor costs incurred in replacing or repairing such components for a period of two years from date of installation. Any products presented for warranty repair must be accompanied by a dated proof of purchase. This Limited Lifetime Warranty will be void if the appliance in not installed by a qualified installer in accordance with the installation instructions. The Limited Lifetime Warranty will also be void if the appliance is not operated and maintained according to the operating instructions supplied with the appliance, and does not extend to (1) firebox/burner assembly damage by accident, neglect, misuse, abuse, alterations, negligence of others, including the installation thereof by unquali- fied installers, (2) the costs of removal, reinstallation or transportation of defective parts on the appliance, or (3) incidental or consequential damage. All service work must be performed by an authorized service representative.
  • Page 72 MHSC 149 Cleveland Drive • Paris, Kentucky 40361 www.mhsc.com AUGUST 2008 56D3049 • Rev. 3 56D3049...

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