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Axis Q1615-E User Manual

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AXIS Q1615-E Network Camera

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  • Page 1: User Manual

    AXIS Q1615-E Network Camera User Manual...
  • Page 2 Axis Communications AB. See Contact Information on page 3 . may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis website, Electromagnetic Compatibility (EMC) as required. See also the product’s online help, available via the This equipment has been designed and tested to fulfill applicable web-based interface.
  • Page 3 (STP) or other appropriate method. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS Q1615-E Network Camera Table of Contents Ports & Devices ..........

  • Page 6: Hardware Overview

    Network LED indicator 10. RS485/RS422 connector 11. Network connector (PoE) 12. Control button (1) 13. Function button (2) 14. microSD Card slot 15. Audio in 16. Audio out * Not used for powering of AXIS Q1615-E. AXIS Q1615-E is powered by PoE.
  • Page 7 AXIS Q1615-E Network Camera Hardware Overview Sunshield adjustment screw (2x) Sunshield Product number (P/N) & Serial number (S/N). The serial number may be required during installation. Top Cover De-humidifying membrane. Do not remove! Network camera Safety wire tab Cable holes with cable gland Bottom cover screws (4x) 10.

  • Page 8: Connectors And Buttons

    Set up an action rule in the camera to configure which action the signal shall trigger. For information about events and action rules, see Events on page 43. Audio Connector The Axis product has the following audio connectors: • Audio in (pink) – 3.5 mm input for a mono microphone, or a line-in mono signal.

  • Page 9: Led Indicators

    Resetting the product to factory default settings. See page 60. • Connecting to an AXIS Video Hosting System service. See page 53. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 10: Status Led Behavior For Focus Assistant

    Triple flash: General error Alarm events will be triggered through the camera’s input port. Contact your Axis reseller for information about spare parts and troubleshooting. Note This status LED referred to in the table above is located in the housing.
  • Page 11 To change the iris configuration for P-iris lenses not listed in the drop-down list: 1. Download the iris configuration file from www.axis.com 2. Go to Setup > Video and Audio > Camera Settings. Iris configuration shows the current configured iris type.

  • Page 12: Access The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 13: The Live View Page

    3. Click OK. The password has now been configured. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 60) or by resetting the product to factory default.
  • Page 14 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 17 for more information. The toolbar displays the following buttons:...
  • Page 15 Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode, the Microphone and Talk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission. Use the slider to control the volume of the speakers and the microphone.
  • Page 16 AXIS Q1615-E Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls on page 36. To view a specific view area or preset position, select it from the Source list.

  • Page 17: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 18: Alternative Methods Of Accessing The Video Stream

    AXIS Q1615-E Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 19: Access Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 20: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 21: Focus Assistant

    AXIS Q1615-E Network Camera Set Up the Product Focus Assistant Note • The view in front of the camera should not be changed during focus adjustment (steps 5 and 6). If the camera is moved, or if a finger or other object is placed in front of the lens, steps 3 - 7 will have to be repeated.

  • Page 22: Video And Audio

    AXIS Q1615-E Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 22. • Stream profiles. See page 23.

  • Page 23: Stream Profiles

    Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 24: Camera Settings

    The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product. A capture mode with a large maximum resolution has a reduced maximum frame rate and vice versa.

  • Page 25: White Balance

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.
  • Page 26 The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows using different prioritization in normal light and in low light.

  • Page 27: View Area

    AXIS Q1615-E Network Camera Video and Audio If storage space or bandwidth is limited, try using a lower gain. This will reduce image noise and produce smaller image files. Iris configuration Iris configuration shows the current configured iris type. Do not change the iris configuration unless the lens has been changed, see Replace the Lens on page 10.

  • Page 28: Overlay

    For more information about privacy masks, see Privacy Mask on page 30. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.
  • Page 29 Example: To make white transparent, enter #FFFFFF. To scale the image automatically, select Scale with resolution. The image will be scaled down to fit the resolution used by the Axis product. 5. Click Save. To select the image to use as overlay: 1.

  • Page 30: Privacy Mask

    Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 15.

  • Page 31: Audio Input

    Video and Audio Simplex — Network Camera speaker only - Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product. To transmit audio using the Live View page, the Talk and Microphone buttons must both be active, see AMC Audio Controls on page 15.

  • Page 32: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 43.

  • Page 33: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 34 Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 17.

  • Page 35: Ptz (Pan Tilt Zoom)

    AXIS Q1615-E Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area or if a PTZ driver has been uploaded. For more information on view areas, see View Area on page 27. For more information on how to upload a driver, see . To switch...

  • Page 36: Advanced

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 43). The event will immediately be placed first in the queue except when an administrator is in control.
  • Page 37 AXIS Q1615-E Network Camera PTZ (Pan Tilt Zoom) Note • The administrator can enable and disable PTZ controls for selected users. • To identify different users in the viewer group, cookies must be enabled on the client.

  • Page 38: Detectors

    AXIS Q1615-E Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.
  • Page 39 Motion Detection Parameters on page 39. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 43.

  • Page 40: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 41: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 42 AXIS Q1615-E Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 43: Events

    Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5.40 or later, it is recommended to convert Event Types to Action Rules. The legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera. The Event Types need to be converted to Action rules to become visible in the user interface.

  • Page 44: Add Recipients

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 50.

  • Page 45: Set Up Recurrences

    AXIS Q1615-E Network Camera Events 3. Click OK. To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour.

  • Page 46: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 57. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
  • Page 47 AXIS Q1615-E Network Camera Recordings 5. Click Save to save and start the recording.

  • Page 48: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 49: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 50 Axis product: Server/Client certificates - To authenticate the Axis product. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 51: Date & Time

    2. Click Install certificate and upload the certificate. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Audio Settings on page 30. Note Deselecting this option will disable audio globally in the Axis product, for configured events and profiles with audio as well.

  • Page 52: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 53 AVHS service. Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.
  • Page 54 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 55 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 56 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 57: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The Axis product supports microSD cards with up to 64 GB of storage. For best recording performance, use ultra-high speed microSD cards (microSDHC UHS-I or microSDXC UHS-I).

  • Page 58: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 59: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 60.

  • Page 60: Reset To Factory Default Settings

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 61: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s web pages.

  • Page 62: Symptoms, Possible Causes And Remedial Actions

    Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 63 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 64 AXIS Q1615-E Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support.

  • Page 65: Technical Specifications

    Technical Specifications Item Specifications Function/group Camera Models AXIS Q1615-E: 2 MP/HDTV 1080p resolution, outdoor Image sensor Progressive scan RGB CMOS 1/2.8” Lens P-Iris, IR corrected, varifocal, CS-mount, support for DC-iris lens, megapixel resolution 2.8 - 8 mm, F1.3 Horizontal angle of view 90°-40°...
  • Page 66 Integration Programming Platform; specifications at www.axis.com Interface AXIS Video Hosting System (AVHS) with One-Click Camera Connection ONVIF Profile S; specification at www.onvif.org Intelligent video Video motion detection, active tampering alarm, audio detection. Support for AXIS Camera Application Platform enabling installation of additional...
  • Page 67 Support for recording to network share (Network Attached Storage or file server) Operating -30 ºC to 50 ºC (-22 ºF to 122 ºF) with PoE; down to -40 ºC (-40 ºF) with Axis High conditions PoE midspan, max 30 W Humidity 10–100% RH (condensing)

  • Page 68: Connectors

    AXIS Q1615-E Network Camera Technical Specifications Item Specifications Function/group AXIS Camera Station and video management software from Axis’ Application Development Partners Warranty Axis 3-year warranty and AXIS Extended Warranty option, see www.axis.com/warranty Connectors I/O connector 4–pin terminal block for: • 0 V DC (-) •...

  • Page 69: Performance Considerations

    The recommended maximum cable length is 30 m (98.4 ft). SD Card Slot The Axis product supports microSD cards with up to 64 GB of storage. For best recording performance, use ultra-high speed microSD cards (microSDHC UHS-I or microSDXC UHS-I).
  • Page 70 AXIS Q1615-E Network Camera Technical Specifications • Heavy usage of event settings affect the product’s CPU load. Frame rate affected. • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
  • Page 71 User Manual Ver. M2.8 AXIS Q1615-E Network Camera Date: June 2014 © Axis Communications AB, 2014 Part No. 55575...

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