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Axis Q1615-E Mk II User Manual

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AXIS Q1615-E Mk II Network Camera

User Manual

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Summary of Contents for Axis Q1615-E Mk II

  • Page 1: User Manual

    AXIS Q1615-E Mk II Network Camera User Manual...
  • Page 2 This manual is intended for administrators and users of the AXIS • Low Voltage (LVD) Directive 2014/35/EU. See Safety on page 2 . Q1615-E Mk II letwork Camera, and is applicable to firmware 6.25 and • Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
  • Page 3 Learn More! Battery Visit Axis learning center www.axis.com/academy/ for useful trainings, The Axis product uses a 3.0 V CR2032 lithium battery as the power webinars, tutorials and guides. supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    Application Considerations ........AXIS nioeo Motion Detection ....... . .
  • Page 5 AXIS Q1615-E Mk II Network Camera Table of Contents Create Schedules ..........

  • Page 6: Haroware Overview

    AXIS Q1615-E Mk II Network Camera Hardware Overview Hardware Overview Statis LED indicator Lens Network connector (PoE) Control bitton (1) Finction bitton (2) microSD Card slot Aidio in Aidio oit I/O connector 10 Iris connector 11 Power connector 12 Power LED indicator...
  • Page 7 AXIS Q1615-E Mk II Network Camera Hardware Overview Sinshield Sinshield adjistment screws Prodict nimber (P/N) & Serial nimber (S/N)* Top cover Heater. Caition! May be hot. Network camera Safety wire tab Cable holes with cable gland Bottom cover 10 Network connector...

  • Page 8: Connectors And Buttons

    AXIS Q1615-E Mk II Network Camera Hardware Overview Cable gland Gasket Cable hole Cable gland Network cable (roite throigh wall bracket) Bottom cover Bottom cover screws (4x) Wall moint Bracket adjistment screw Connectors and Buttons Network Connector RJ45 Ethernet connector with Power over Ethernet (PoE).
  • Page 9 • Risk of data loss and corrupted recordings. Do not remove the SD card while the product is running. Disconnect power or unmount the SD card from the Axis productrs webpages before removal. This product supports microSD/microSDHC/microSDXC cards (not included).

  • Page 10: Led Indicators

    AXIS Q1615-E Mk II Network Camera Hardware Overview • Connecting to an AXIS Video Hosting System service. See page 60. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. • Connecting to AXIS Internet Dynamic DlS Service. See page 60. To connect, press and hold the button for about 3 seconds.

  • Page 11: Buzzer Signal For Focus Assistant

    P-Iris, DC iris, i-CS or fixed/manual iris lens. In order to set the focus and position the lens, the product must be connected to the network. It is possible to use optional lenses for the Axis product. To replace the lens: 1.
  • Page 12 To change the iris configuration for P-Iris lenses not listed in the drop-down list: 1. Download the iris configuration file from www.axis.com 2. Go to Setup > nioeo ano Auoio > Camera Settings. Iris configuration shows the current configured iris type.

  • Page 13: Access The Proouct

    To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted. The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders to prevent installation of unlicensed copies.

  • Page 14: Set The Root Password

    3. Click OK. The password has now been configured. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 68) or by resetting the product to factory default.

  • Page 15: The Live View Page

    Manial Trigger on page 15. Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live niew Config > Action Buttons.

  • Page 16: Access The Product

    2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 19 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 17 AXIS Q1615-E Mk II Network Camera Access the Product lote These controls are available if digital PTZ is enabled in the selected view area or if a PTZ driver has been uploaded. For more information on view areas, see View Area on page 28. For more information on how to upload a driver, see Install PTZ Driver on page 36.

  • Page 18: Meoia Streams

    10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 19: Axis Media Control (Amc)

    AXIS Media Control (AMC) AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product. The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control Userrs Manual for more information.

  • Page 20: Media Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 21: Set Up The Proouct

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the productrs Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 22: Focus Assistant For Optional Lenses

    AXIS Q1615-E Mk II Network Camera Set Up the Product 8. Re-tighten the zoom and focus pullers. 9. Re-tighten the zoom puller and the lock screw for the focus ring. 10. On the Focus page, click Fine-tune focus automatically and wait until automatic fine tuning is completed.

  • Page 23: Nioeo Ano Auoio

    Use the mouse to move and resize the rectangle, or enter the number of pixels in the Wioth and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle. Image The default image settings can be configured under nioeo &...
  • Page 24 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limiteo to a fixed amount. Alternatively, the frame rate can be set as Unlimiteo, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 25: About Stream Profiles

    About capture modes Capture mode defines the maximum resolution and maximum frame rate available in the Axis product. A capture mode with a large maximum resolution has a reduced maximum frame rate and vice versa. The capture mode setting also affects the camerars field of view as the effective size of the image sensor differs between capture modes.

  • Page 26: Image Appearance

    AXIS Q1615-E Mk II Network Camera Video and Audio lote When the capture mode is changed, the camera needs to reboot for the changes to take effect. View Area View area. See page 28. About scene profiles A scene profile is a set of predefined image appearance settings including color level, brightness, sharpness, contrast and local contrast.

  • Page 27: White Balance

    To change this setting go to Setup > nioeo & Auoio > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 28: View Area

    AXIS Q1615-E Mk II Network Camera Video and Audio Shutter speeo is related to the amount of time the shutter is opened and is measured in seconds (s). A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations. On the other hand, a slow shutter speed can cause moving objects to appear blurry.

  • Page 29: About Overlay Text

    To remove a view area, select the view area and click Remove. lote The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. About overlay text An overlay text can include the current date and time, or a text string.

  • Page 30: About Privacy Masks

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (nioeo & Auoio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 31: Set Up Audio

    • Half-ouplex – Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Aidio Controls on page 16.

  • Page 32: Audio Output

    Line: Select this audio source to use a Line in device, that is, an audio mixer for multiple microphones or a microphone with a built-in amplifier. Select the +30 oB microphone boost option to amplify the signal of the external microphone connected to the Axis product. This option is not available when the Line source is selected.

  • Page 33: Audio Clips

    To add, download, modify or remove audio clips, go to nioeo & Auoio > Auoio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 47.

  • Page 34: Configure The Live Niew Page

    Viewer Settings To configure options for the viewer, go to Live niew Config > niewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 35 Defining the link as a web link will open the link in a new window. Output Buttons External I/O devices connected to the Axis productrs output ports can be controlled directly from the Live View page. To display output buttons in the Live View page: 1.

  • Page 36: Ptz (Pan Tilt Zoom)

    If using multiple view areas, deselecting a control will only disable the control in the selected view area. Install PTZ Driver This Axis product supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. To install a PTZ device you need to install the PTZ driver.

  • Page 37: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 47). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 38: Detectors

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.
  • Page 39 AXIS Q1615-E Mk II Network Camera Detectors 1. Go to Detectors > Auoio Detection. 2. Set the audio alarm level and click Save. 3. Go to Events > Action Rules and set up an action rule, see Set Up Action Riles on page 47.

  • Page 40: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/l) is required. The serial number can be found on the product label and under System Options >...
  • Page 41 AXIS Q1615-E Mk II Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Defailt Settings on page 68.

  • Page 42: Axis Nioeo Motion Detection

    AXIS Video Motion Detection is an application that detects moving objects in the camerars field of view. When a moving object is detected, AXIS Video Motion Detection sends an alarm that can be used by the Axis product or by third-party software to for example, record video or send a notification.
  • Page 43 To add and modify exclude areas, Internet Explorer and AXIS Media Control (AMC) must be used. To add an exclude area, click Aoo. The default exclude area is a rectangle placed in the center of the image. Use the mouse to move, reshape and resize the area so that it covers the desired part of the image.
  • Page 44 • Enabling visual confirmation may introduce video latency. Ignore Filters If AXIS Video Motion Detection 3 detects too many unwanted objects, start by modifying the include and exclude areas. If still too many objects are detected, use one or more of the ignore filters.

  • Page 45: Using The Application In An Action Rule

    The following example shows how to configure the Axis product to record video when AXIS Video Motion Detection 3 detects motion. 1. Insert an SD card in the Axis product, or go to Setup > System Options > Storage in the Axis productrs webpages and configure the product to use a network share.
  • Page 46 AXIS Q1615-E Mk II Network Camera AXIS Video Motion Detection 4. From the Trigger drop-down list, select Applications and then select nMD 3. 5. Configure other settings as required. For example, to only record video during certain time periods, select a Scheoule.

  • Page 47: Events

    Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5.40 or later, it is recommended to convert Event Types to Action Rules. The legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera. The Event Types need to be converted to Action rules to become visible in the user interface.
  • Page 48 Live Stream Accesseo – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notifications. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 38.

  • Page 49: Add Recipients

    AXIS Q1615-E Mk II Network Camera Events System Reaoy – Trigger the rule when the product has been started and all services are running. This can for example be used to send a notification when the product restarts. • Time Recurrence –...
  • Page 50 Specify login information for the HTTPS server and validate Send Video Clip the serverrs certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. A network share can also be used as a storage device for...

  • Page 51: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Aboit certificates on page 57.

  • Page 52: Recoroings

    The recordingrs start date and time is set according to the Axis productrs date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recoroing time filters according to the productrs time zone.

  • Page 53: Export Video Clip

    The exported recording is a Matroska video file (.mkv). To play the recording in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsip/software To export a video clip, follow these steps: 1.

  • Page 54: Continuous Recording

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 63. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 55: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Uploao Language button.

  • Page 56: System Options

    IP address filtering is enabled on the System Options > Security > IP Aooress Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 57 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 58: Date & Time

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 59 System Options If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 68) and then perform the installation again.
  • Page 60 To make manual settings, select Use the following DNS server aooress and specify the following: Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
  • Page 61 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DlS name. The host name is configured under System Options > Network > TCP/IP > Aovanceo.
  • Page 62 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 63: Storage

    All AXIS Video MIB traps are enabled when SlMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SlMP v3, an SlMP v3 management application is required.
  • Page 64 To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

  • Page 65: Network Share

    (network-attached storage). The lAS shall be dedicated for recordings and data from the Axis products connected to the network. For information about reference lAS devices, go to www.axis.com/prodicts/axis-camera-companion/sipport-and-docimentation lote For lAS recommendations see www.axis.com...

  • Page 66: Ports & Devices

    6. Click Connect. To clear all recordings and data from the Axis productrs folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recoroing Settings, select Remove recoroings oloer than and select the number of days or weeks.

  • Page 67: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 68: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Aovanceo > File Uploao. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
  • Page 69 AXIS Q1615-E Mk II Network Camera System Options 4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90 5.

  • Page 70: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

  • Page 71: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems upgraoing the firmware Firmware upgrade failure If the firmware upgrade fails, the product reloads the previous firmware.
  • Page 72 The proouct is accessible locally but not externally Router configuration To configure your router to allow incoming data traffic to the Axis product, enable the lAT-traversal feature which will attempt to automatically configure the router to allow access to the Axis product, see NAT traversal (port mapping) for IPv4 on page 61.
  • Page 73 AXIS Q1615-E Mk II Network Camera Troubleshooting Proouct ooes not start up Product does not start up If the product does not start up keep the network cable connected and re-insert the power cable to the midspan. nioeo ano image problems, general Image unsatisfactory Check the video stream and camera settings under Setup >...

  • Page 74: Technical Specifications

    AXIS Q1615-E Mk II Network Camera Technical Specifications Technical Specifications You can find the latest version of the technical specifications at www.axis.com Camera Image sensor Progressive scan RGB CMOS 1/2.8" Lens Varifocal, IR corrected, CS-mount 2.8–8.5 mm, F1.2 Horizontal field of view 1080p: 72°–39°...
  • Page 75 Analytics AXIS Video Motion Detection 3, Active tampering alarm, Audio detection Support for AXIS Camera Application Platform enabling installation of AXIS Cross Line Detection, AXIS Digital Autotracking and third-party applications, see www.axis.com/acap Event triggers Analytics, Edge storage events, External input...

  • Page 76: Connectors

    VT Column Mount Ball Joint WFWCA, AXIS T98A16-VE Surveillance Cabinet, Axis Optional Lenses, AXIS T90B Illuminators, Axis network cable couplers, AXIS T8120 Midspan 15 W 1-port, AXIS T8133 Midspan 30 W 1-port, AXIS T8129 PoE Extender, AXIS Surveillance microSDXC™ Card 64 GB Video...
  • Page 77 AXIS Q1615-E Mk II Network Camera Technical Specifications 1 Tip 2 Ring 3 Sleeve Auoio Input Ground Balanced: ‘Hotr signal Microphone/Line in Balanced: ‘Coldr signal Microphone/Line Unbalanced: Microphone/Line in Unbalanced: Unused Auoio Output Ground Line out, mono (stereo connector Line out, mono (stereo connector...

  • Page 78: Connection Diagrams

    Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 79 User Manual Ver. M1.3 Date: July 2016 AXIS Q1615-E Mk II letwork Camera © Axis Communications AB, 2016 Part lo. 1611504...

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