Operating Tips - Burnside TX2 User Manual

Operating tips

Use with Telecare terminals or other automatic dial equipment.
When using equipment that dials into call monitoring centres with signalling equipment, mute the
DTMF tones while the call is being established (CFG31=1 / *844*1#). This will prevent the dialling
terminal from being confused by the dialling tones made by the TX2L.
Phone used in an unattended location or for public use
When providing a courtesy phone or similar, we recommend restricting the call duration to avoid an
excessive call cost or blocked destination if the caller does not hang up the phone. See CFG6=n /
*87*[limit]#.
Using a phone located in a location with a weak mobile signal
Locate the terminal in a location where there is an acceptable level of mobile signal then connect a
longer extension cable to the telephone. For example the TX2 could be in an upper floor near a
window and the phone could be in a ground floor lobby. Increasing the length of the antenna lead to
the terminal is less desirable as some of the signal is lost in the cable, whereas a long phone
extension cable will not impair the performance.
Working with 3G SIMs and the pros & cons of 3G
There is a misconception that a modern SIM requires to work in a terminal that supports the 3G
network. In fact most SIMs that support 3G will also work in 2G. The primary advantage of 3G is high
th
speed data, but the signal strength of the 3G signal is weaker (1/8 ) so the coverage can be sparse
apart from urban areas. For a voice application, 2G works well and in many cases is more suitable.
Regular change of settings
Program a memory key of your phone to dial a configuration code to change a setting.
For example one memory key may have stored *847*0# to turn on PSTN call forwarding and another
*847*0# to turn off PSTN call forwarding.
Call forwarding:
Confusion often arises between call forwarding/call diversion. The mobile network industry refers to
the function that diverts calls in the network to a different destination as call forwarding.
Many landline service providers also provide such services and they are sometimes called call
forwarding or call diverting. The TX2L terminal can forward on a call received on the landline to a
destination programmed in the terminal. When this happens, the call on the landline is terminated in
the TX2L and a new call is made from the TX2L via the mobile network.
Caller ID on forwarded calls
When a landline call is forwarded via the TX2L, the caller ID if provided is not forwarded to
destination phone. This is because the landline call is terminated in the TX2L and a new mobile call is
made using the SIM. It is the mobile number assigned to the SIM that will be shown on the receiving
phone.
© 2014 Burnside Technology Ltd. Page 20 of 24
Rev 1.1