Burnside T9 series User Manual

Fixed cellular and landline terminals

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BURNSIDE
www.burnsidetelecom.com
T9 series fixed cellular and landline terminals
user guide
contents
introduction
installation
operation
menu map

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Summary of Contents for Burnside T9 series

  • Page 1 BURNSIDE T9 series fixed cellular and landline terminals www.burnsidetelecom.com user guide contents • introduction • installation • operation • menu map •...
  • Page 2: Table Of Contents

    Operation Further information Index page  Contents Further information Introduction Contacting Burnside Telecom Installation Appendix 1: Menu options Inserting your SIM card Appendix 2: Data connection Connecting a telephone Appendix 3: Using the input/output channels Connecting to a landline socket (‘L’ models only)
  • Page 3: Introduction

    Things really get interesting when you consider the dual link ’L’ Landline dial through (optional) models of the Burnside T9 series. These are fitted with both a PSTN This feature allows an incoming call (Public Switched Telephone Network) landline socket as well as a from a mobile phone to make a new mobile connection;...
  • Page 4: Installation

    Installation Operation Further information Index page 3 Installation The Burnside T9 series units require several basic connections and actions. This section provides details about how to get your unit ready for operation. Corded or cordless telephone Optional links to external devices...
  • Page 5: Inserting Your Sim Card

    Connecting a telephone Note: Ensure that the unit is switched off before inserting your SIM The Burnside unit can be used with a touchtone corded phone, a card. Insertion is most easily achieved with the unit carefully placed cordless DECT phone base station or a private branch exchange upside down.
  • Page 6: Connecting To A Landline Socket ('L' Models Only)

    Contents Introduction Installation Operation Further information Index page 5 Connecting to a landline socket (‘L’ models only) Connecting the magnetic mount antenna Dual link units can be connected to a standard landline wall socket in The supplied antenna has a 3 metre cable to allow order to allow least cost routing and call transfer features to be used. it to be positioned well away from the unit and the phone in order to minimise interference.
  • Page 7: Connecting The Power Adapter

    1 Attach the connector from the power adapter to the socket on the Note: Install the software driver into your computer before connect- far right of the rear panel. ing it to the Burnside unit - see for details. Data connection...
  • Page 8: Connecting To External Devices

    Index page  Connecting to external devices The Burnside unit features a link port which allows it to connect to To wire the jack plug external devices and either send, or respond to, switched signals. Use a three way 3.5mm jack plug, wired as follows, to gain access...
  • Page 9: Setting The Internal Clock

    Index page  Setting the internal clock The internal clock of the Burnside unit keeps accurate time and is maintained by an internal battery during power failures. The battery is automatically charged while the unit is switched on (approximately two days to reach full charge) and will last roughly thirty days without a power input.
  • Page 10: Operation

    If the caller’s number is declared by the network, it will be shown To make an international call on the display of the Burnside unit and also that of the phone (if the 1 Lift the handset and listen for the dial tone. phone supports the Caller ID feature). Note: You can disable outgo- 2 Press and hold the phone’s zero key until ‘+’...
  • Page 11: Using The Phonebook

    Contents Introduction Installation Operation Further information Index page 0 Using the Phonebook The Phonebook uses your SIM card to store the names and numbers To call a standard phonebook entry of your contacts. You can add, edit, erase, search and dial those 1 Lift the phone handset and dial .
  • Page 12 Contents Introduction Installation Operation Further information Index page  To edit a phonebook entry 1 Lift the phone handset and dial . The display will show: 5 When you have finished editing the name, press the key repeat- 0#130 edly until the cursor exceeds the final character. The display will now show the current number for the entry.
  • Page 13 Contents Introduction Installation Operation Further information Index page 2 To erase an entry 1 Lift the phone handset and dial . The display will show: 0#150 You can now either: • Scroll through the list: Press the key to display the first memory location. •...
  • Page 14: Text Messaging

    Text messaging 4 Either press the key to save the message in the outbox (and The Burnside unit provides SMS text messaging for messages up then continue automatically to addressing) or press the key to to 160 characters in length. Inbox and outbox messages are stored within the SIM card memory and the number of messages available go straight to the addressing section.
  • Page 15 When one or more text messages are received, the display on The outbox allows you to optionally store messages or message the Burnside unit will illuminate and announce the number of new templates that you wish to keep. messages. Use the steps discussed below to access received 1 Lift the phone handset and dial .
  • Page 16: Using The Call Register

    Index page 5 Using the call register The Burnside unit maintains records of incoming calls that are missed or successfully received, as well as the most recently dialled outgoing calls. The call register also provides the duration of the last call and allows you to set limits for the collective duration of outgoing...
  • Page 17: Tariff Timer Functions

    Contents Introduction Installation Operation Further information Index page  Tariff timer functions Using call register information, the tariff timer function maintains a record of outgoing call times and allows you to optionally set a total limit on the duration of outgoing calls and also determine the action(s) that should occur if the limit is exceeded.
  • Page 18: Restrict Call Time

    Contents Introduction Installation Operation Further information Index page  Method for (tariff) timer reset Restrict call time This group of options control how the tariff timer should be reset. This group of options allow you to set a time limit that should not be exceeded by any single outgoing call and also determine the action •...
  • Page 19: Call Handling Features

    Manually selecting a landline connection This section presents a number of separate call handling features that help to make the Burnside units which have dual links (mobile Use the following technique to force the unit to use the landline con- and landline) the most flexible and beneficial in their class.
  • Page 20: Landline Dial Through ('L' Models Only)

    The unit will normally respond only for callers who are listed by sending an SMS message In use, when the Burnside unit answers the incoming call it will either within the phonebook. back to the number that sent sound a beep to indicate that a PIN code is required or will give a •...
  • Page 21: Forward Landline ('L' Models Only)

    ( ). If a delay has been set by 0#4270 phone and the Burnside unit ) then the specified number of rings must elapse be- 0#42810 are both fitted with paired SIMs (which incur no charges for calls fore the call is actually forwarded.
  • Page 22 Burnside unit because (from its no ringing of the local phone. perspective) the forwarding operation was successful.
  • Page 23: Answering A Landline Call During A Mobile Call

    Contents Introduction Installation Operation Further information Index page 22 Answering a landline call during a mobile call Aborting fax or data calls When a call is in progress over the mobile network, an incoming If a data call or fax call is in progress between the unit and a con- call over the landline will cause three short beeps to be heard in the nected computer, it is not possible to make a voice call at the same handset and the caller identity will be shown on the display.
  • Page 24: Network Call Features

    Star hash number when the Burnside unit cannot take calls (for a variety of occur if an incoming call is received while the unit is engaged in an existing call. When this happens, the number or name (if identified different reasons).
  • Page 25 Contents Introduction Installation Operation Further information Index page 24 Call(s) held and multiparty (conference) calls In-call dial Note: Multiparty calls are supported only on non-’L’ models. If during a call, you want to make another call without ending the If one or more calls are held after accepting a waiting call or dialling current call, follow this procedure: another number, you have the following options: 1 Press the recall button on the phone (or quickly tap the hook...
  • Page 26: Further Information

    25 Further information Contacting Burnside Telecom This section contains a range of further information arranged as a series of appendices. For any technical queries regarding your T9 series unit, please contact our technical support department: • Appendix : Menu options • Email: techsupport@burnsidetelecom.com...
  • Page 27 Installation Operation Further information Index page 2 Appendix : Menu options (list) Most features of the Burnside unit are accessed and configured using the options contained within the menu. • Navigate the menu using these control keys: To use the menu to go back/up; to go down/forward;...
  • Page 28 Contents Introduction Installation Operation Further information Index page 2 Menu options (explanations) Security settings This section provides explanations for all of the menu options that 0#5120 are not dealt with elsewhere within this guide. Where options are • SIM PIN state ) - Use to specify whether the SIM PIN is 0#51210 covered in other sections, the adjacent links will take you straight to required.
  • Page 29 Contents Introduction Installation Operation Further information Index page 2 Service settings 0#5130 • Signal test ) - Displays the current signal strength • TAPI voice mode ) - When this option is selected, a con- 0#51310 0#5150 expressed in both logarithmic form (dBm) and as a percentage nected computer may dial the number using standard TAPI com- roughly equivalent to the actual received signal level compared to patible software diallers.
  • Page 30 Contents Introduction Installation Operation Further information Index page 29 Alert settings 0#5230 • Ring cadence non-‘L’ models only ( ) - Select one of four • Allow reject ) - When enabled, the unit will provide an 0#52310 0#5250 different ring cadences. Each cadence is demonstrated through opportunity to accept or reject incoming calls after picking up the handset as the options are changed.
  • Page 31 0#54130 0#54230 • Use landline prefix ) - Required only when the Burnside 0#940 enabling this option, you first need to enable at least one input unit is connected to a Private Branch Exchange (PBX) and must and set the corresponding SMS alert message.
  • Page 32 Contents Introduction Installation Operation Further information Index page 3 • Restore factory settings ) - Returns all unit configurations 0#5140 to those set at manufacture, as listed here: Additional settings for landline (‘L’) models. • Sensor 1 = Inactive and set to be an input • Sensor 2 = Inactive •...
  • Page 33: Appendix 2: Data Connection

    Further information Index page 32 Appendix 2: Data connection The Burnside unit features a USB connection so that it can provide To configure the unit as a modem data communications for computer devices. Before connection or 1 Open the Windows Control Panel (Start > Control Panel) and run operation, a software driver (on the supplied Burnside CD-ROM) ‘Phone and Modems Options’.
  • Page 34 Contents Introduction Installation Operation Further information Index page 33 To configure the unit for GPRS If your SIM supports it, you can connect to the internet using the 3 Within the Windows Control Panel, run the Network Connections higher speed GPRS (General Packet Radio Service) connection. option.
  • Page 35: Appendix 3: Using The Input/Output Channels

    Installation Operation Further information Index page 34 Appendix 3: Using the input/output channels The Burnside unit features a link port which allows it to connect to Channel 2 (input only) 0#5420 external devices and either send, or respond to, switched signals. • Polarity ) - Determines how the condition logic (i.e. ‘true’...
  • Page 36 Contents Introduction Installation Operation Further information Index page 35 Controlling this feature using remote text commands • Send an SMS message to the unit, formatted as follows: ppppcc The first 4 characters Immediately after the terminal PIN (no The unit will normally respond by sending an SMS message back to (pppp) must be the space), include the first two charac- the number that sent the command.
  • Page 37: Appendix 4: Remote Commands

    3 Appendix 4: Remote commands Command summary Certain facilities can be controlled remotely by sending an SMS text message to the Burnside unit from another phone. General unit commands To use remote commands • INIT Restart the unit. • Send an SMS message to the unit, formatted as follows: •...
  • Page 38 Contents Introduction Installation Operation Further information Index page 3 Input and output commands Responses to commands • TRUE Set channel 1 output to the true state (high or low voltage When a command is received, the unit will normally respond by output, according to polarity setting), if channel is enabled. sending an SMS message back to the number that sent the com- mand.
  • Page 39: Appendix 5: Star Hash Codes

    SIM card. The Mas- • Unblock PIN2 unblKey newPIN newPIN# ter Phone Code is issued by Burnside Telecom once the IMEI • Unlock “PS” lock #0003MasterPhoneCode# number (printed on the underside of the terminal) is declared. • Change call barring password...
  • Page 40 Contents Introduction Installation Operation Further information Index page 39 Appendix : Advanced configuration codes The advanced configuration codes may be entered using the telephone handset and also, when using a USB data connection, by using the di- alling sequence “ATD” followed by the appropriate configuration code. When using the connection, it is also possible to interrogate the data...
  • Page 41 Contents Introduction Installation Operation Further information Index page 40 Call barring Call barring is a network service which allows incoming and/or Deactivating collective barring settings outgoing calls that meet certain criteria to be barred from being For all of the [ACTION] criteria shown above, it is possible to deac- received or made.
  • Page 42 Contents Introduction Installation Operation Further information Index page 4 Call waiting Call waiting is a network service that, when enabled, signals an incoming call when a call is already in progress and additionally al- lows the first call to be held while the second is answered. In concert with your service provider, the terminal allows you to control various aspects of the call waiting service.
  • Page 43 Contents Introduction Installation Operation Further information Index page 42 Appendix : SMS key characters The unit is designed to support basic text messaging. If the unit is sent picture messages, business cards or other special messages, these may be displayed as meaningless message text. If this occurs, delete the message.
  • Page 44 You may also be asked for this code when requesting support. The Burnside unit’s Terminal PIN is fixed to 4 digits and the security measures are simpler. After 3 failed attempts, a delay of 1 minute is applied before accepting another attempt, but importantly, the code stored for auto SIM unlock is erased.
  • Page 45: Important Safety Information

    Contents Introduction Installation Operation Further information Index page 44 Important safety information Operating environment Vehicles Make sure that no special regulation is in force that imposes restric- RF signals may affect improperly installed or inadequately shielded tions on the use of mobile telephones. Restrictions to mobile tel- electronic systems in motor vehicles (e.g.
  • Page 46: Index

    Call diverting advanced 39 K-Break 29 Time mobile 23 Contact Kewlstart setting 8 Caller ID Burnside Telecom 25 disconnect clear time 29 Transfer Remote commands 36 configuration 38 landline callls 18 Restrict call time 17 Call forwarding Routing manually codes 39...
  • Page 47 BURNSIDE www.burnsidetelecom.com Burnside Telecom Limited Burnside House, Isington, Alton GU34 4PP, United Kingdom Tel: +44 (0)8700 762766 Fax: +44 (0)1420 520029 Email: info@burnsidetelecom.com...

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