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GX15
[3] Troubleshooting
1.
Power dose not turn on.
2.
Voice transmission/recording is impossible.
3.
No voice is heard from the earpiece.
4.
Battery does not charge.
5.
Vibrator does not work.
6.
Clock Settings are reset.
7.
Earpiece (for loud speaker) does not work.
8.
Video/Voice Recorder playback is impossible.
9.
Back Light does not turn on.
10. Out of range and incoming/outgoing calls are impossible.
11.
The display does not appear on Display.
12. Pictures cannot be taken.
13. SIM card is not recognised.
14. IrDA (Infrared) communication is impossible.
15. Bluetooth communication is impossible.
16. USB connection is impossible.
1. Power dose not turn on.
Connect a battery of 4.0 V or more.
Execute File System initialisation of Downloader in SPST
without loading a file.
Does File System initialisation start properly?
(To page 2-45)
CONFIDENTIAL
NO
A
See page 2-44
See page 2-46
See page 2-48
See page 2-49
See page 2-49
See page 2-50
See page 2-50
See page 2-51
See page 2-52
See page 2-53
See page 2-54
See page 2-55
See page 2-56
See page 2-57
See page 2-58
See page 2-58
Is the user area (file system) initialised by Flash Loader?
YES
YES
Does normal mode start?
NO
Is it possible to rewrite the firmware?
YES
Does normal mode start after restart?
NO
Flash memory (IC104) and
IC106 are defective.
2 – 44
NO
Flash memory (IC104) and
IC106 are defective.
YES
Flash memory (IC104) data is
corrupted.
NO
Flash memory (IC104) and
IC106 are defective.
YES
Programme code of Flash
memory (IC104) is garbled.
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