Page 3: Table Of Contents
Gateway model number ........
Page 4 Gateway Web site ........
Page 5 Using the optional diskette drive ........87 Using the CD or DVD drive .
Page 6 Changing batteries ..........137 Replacing the battery .
Page 7 Ethernet, Fast Ethernet, or Gigabit Ethernet ......175 Example wired Ethernet network ........176 Equipment you need for a wired Ethernet network .
Page 8 Telephone support ..........260 Before calling Gateway Technical Support ......260 Telephone numbers .
Page 9 Self-help ........... . . 262 Tutoring .
Page 10 viii...
Page 11: Checking Out Your Gateway 400
Your Gateway 400 This chapter introduces you to the basic features of your notebook. Read this chapter to learn: How to identify the features of your Gateway notebook How to locate your notebook’s model and serial number How to locate the Microsoft Certificate of Authenticity...
Page 12: Front
Chapter 1: Checking Out Your Gateway 400 Front Speaker Battery Power LCD panel Speaker charge indicator release latch indicator Component Icon Description Speakers Provide audio output when headphones or amplified speakers are not plugged in. Battery charge indicator The LED shows the battery activity and status.
Page 13: Left Side
For more information, see “Adding and removing a PC Card” on page 224. PC Card slot Insert one Type II or one Type III PC Card into this slot. For more information, see “Adding and removing a PC Card” on page 224. www.gateway.com...
Page 14 If your notebook has a built-in memory card reader and you need to use a diskette drive, Gateway recommends purchasing a USB diskette drive. To order a USB diskette drive, visit the Accessory Store at accessories.gateway.com.
Page 15: Right Side
“Identifying drive types” on page 89. Kensington™ lock slot Secure your computer to an object by connecting a Kensington cable lock to this slot. www.gateway.com...
Page 16: Back
Chapter 1: Checking Out Your Gateway 400 Back Modem jack Parallel Ventilation Monitor port port Ethernet jack Power connector Component Icon Description Modem jack Plug a modem cable into this jack. For more information, see “Connecting the modem” on page 32.
Page 17: Bottom
Slide to release the battery. Battery bay Insert the battery into this bay. For more information, see “Changing batteries” on page 137. System label Includes the product model number. For more information, see “Identifying your model” on page 10. www.gateway.com...
Page 18: Keyboard Area
Chapter 1: Checking Out Your Gateway 400 Keyboard area For information on using your keyboard, see “Using the keyboard” on page 24. Multi-function buttons Status indicators Power button Keyboard Touchpad Component Icon Description Multi-function buttons Press these buttons to open programs assigned to them.
Page 19 “Changing power settings” on page 141. Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. For more information, see “Status indicators” on page 22. www.gateway.com...
Page 20: Identifying Your Model
Label information varies by model, features ordered, and location. Gateway model number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance. Gateway model...
Page 21: Internal Wireless Label
This label indicates a wireless emitter emitter is installed in your notebook. is not installed in your notebook. Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system. www.gateway.com...
Page 22: Finding Your Specifications
HelpSpot in See your PC’s configuration Windows XP or visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. In Windows XP, view your computer’s serial number by clicking...
Page 23 Finding your specifications You can also find out more about your computer at the Gateway eSupport site. Visit support.gateway.com. For more information, see “Using eSupport” on page 43. www.gateway.com...
Page 24: Accessories
Chapter 1: Checking Out Your Gateway 400 Accessories Gateway offers accessories that can help you make the most of using your notebook. To order accessories, visit the Accessory Store at accessories.gateway.com. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary.
Page 25: Getting Started
Getting Started This chapter provides basic information about your Gateway notebook. Read this chapter to find out how to: Connect the AC adapter Start and turn off your notebook Identify the status indicators Use the keyboard Use the EZ Pad touchpad...
Page 26: Connecting The Ac Adapter
Make sure that you use the AC adapter that came with your notebook. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged. www.gateway.com...
Page 27 Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. www.gateway.com...
Page 28: Protecting From Power Source Problems
If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. www.gateway.com...
Page 29: Starting Your Notebook
Waking up your notebook When you have not used your notebook for several minutes, or if you have closed the LCD panel without turning your notebook off, it may enter a power-saving mode called Standby. While in Standby, the power indicator flashes. www.gateway.com...
Page 30: Turning Off Your Notebook
. Windows shuts down and turns off your notebook. Important If for some reason you cannot use the Shut Down option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. www.gateway.com...
Page 31: Restarting (Rebooting) Your Notebook
3 Remove AC power and the battery for more than 10 seconds. As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts. www.gateway.com...
Page 32: Status Indicators
The 1.44 MB diskette drive or the memory card reader is in use. Disc drive The CD, DVD, or recordable drive is in use. Hard drive The hard drive is in use. Caps Lock Caps Lock is turned on. www.gateway.com...
Page 33 Status indicators Indicator Icon Description Scroll Lock Scroll Lock is turned on. For more information, see “System key combinations” on page 26. Pad Lock Numeric keypad is turned on. For more information, see “System key combinations” on page 26. www.gateway.com...
Page 34: Using The Keyboard
You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a USB keyboard. Function keys/System keys Navigation keys/Volume keys Numeric Application Windows Arrow keys/LCD keypad brightness keys www.gateway.com...
Page 35: Key Types
Press this key for quick access to shortcut menus and help assistants in Windows. Arrow keys Press these keys to move the cursor up, down, right, or left. LCD brightness Press these colored keys in combination with the key to keys control the screen brightness. www.gateway.com...
Page 36: System Key Combinations
Pause execution of a DOS program. (This function is only available in some programs.) Stop the currently running DOS program. (This function is only available in some programs.) Increase the brightness of the display. www.gateway.com...
Page 37 Mute the sound. Press the key combination again to restore the Home sound. For more information, see “Adjusting the volume” on page 78. Increase volume. For more information, see “Adjusting the PgUp volume” on page 78. Decrease volume. For more information, see “Adjusting the PgDn volume” on page 78. www.gateway.com...
Page 38: Multi-Function Buttons
Press the multi-function buttons to open the programs associated with them. Help Internet My Computer E-mail Button Icon Press to... E-mail Open your default e-mail program. Internet Open your default Web browser. Help Open online help. My Computer Open the My Computer window. www.gateway.com...
Page 39: Using The Ez Pad Touchpad
The EZ Pad™ consists of a touchpad, two buttons, and a rocker switch. Touchpad Left touchpad Rocker Right touchpad button switch button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. www.gateway.com...
Page 40: Using The Touchpad
Quickly press and release the left button once. This action is called clicking . Start a program Position the pointer over the object. or open a file or Press the left button twice in rapid folder. succession. This action is called double-clicking . www.gateway.com...
Page 41 Release the button to drop the object where you want it. For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see “Changing the touchpad settings” on page 167. www.gateway.com...
Page 42: Connecting The Modem
Insert one end of the modem cable into the modem jack on the back of your notebook. Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines. Start your notebook, then start your communications program. www.gateway.com...
Page 43: Connecting To A Wired Ethernet Network
Insert one end of the network cable into the network jack on the back of your notebook. Insert the other end of the network cable into a network jack. Ask your network administrator to help you select the correct network jack. www.gateway.com...
Page 44: Broadband Internet Connections
(USB) and parallel. You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your computer. For more information about port locations, see “Checking Out Your Gateway 400” on page 1. USB ports support plug-and-play and hot-swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port.
Page 45: Getting Help
Getting Help This chapter tells you about additional information resources available to help you use your computer. Read this chapter to learn how to access: HelpSpot™ Do More With Gateway Online help Gateway Web site...
Page 46: Helpspot
HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. HelpSpot also has an area called Who to contact for help that helps you find the right resource at Gateway to answer your questions or help solve your problems.
Page 47 HelpSpot You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway computer, your touchpad, and other tasks, click the link on the Using your Gateway computer HelpSpot main page.
Page 48: Searching For A Topic
You must be Search connected to the Internet to search for and access these topics. Gateway.com Search - These topics are located on the Gateway Web site and contain the words you entered in the box. You must be Search connected to the Internet to search for and access these topics.
Page 49: Helpspot Videos
HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks. To play a HelpSpot video: To watch a video in HelpSpot, click on the Video and online tutorials HelpSpot home page, then click a video title. The video plays. www.gateway.com...
Page 50: Do More With Gateway
Chapter 3: Getting Help Do More With Gateway Your computer may include Do More With Gateway, a tool that provides additional information about using your Gateway computer for digital music, digital photography, digital video, gaming, and other programs. To access Do...
Page 51: Online Help
Help button. Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www.gateway.com...
Page 52: Gateway Web Site
Chapter 3: Getting Help Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your system. Visit the Gateway eSupport Web site at support.gateway.com. For more information about connecting to the Internet, see “Using the Internet”...
Page 53: Using Esupport
Contact Us tab The Contact Us tab contains links to technical support with a live technician, including chat and e-mail. Click to get a list of Gateway telephone Call Us numbers for both sales and support. For more information, see “Telephone numbers”...
Page 54 Chapter 3: Getting Help www.gateway.com...
Page 55: Windows Basics
Windows Basics Read this chapter to learn how to: Use the Windows desktop Manage files and folders Work with documents Use shortcuts...
Page 56: About The Windows Environment
Your desktop may be different from this example, depending on how your computer is set up. Help and For more information about the Windows XP desktop, click Support Start, then click Help and Support. Type the keyword Windows desktop in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 57: Using The Desktop
Start All Programs Programs menu. When you move the mouse pointer over any menu item that has an arrow next to it, another menu, called a submenu, opens and reveals related files, programs, or commands. www.gateway.com...
Page 58: Adding Icons To The Desktop
You may want to add an icon (shortcut) to the desktop for a program that you use frequently. To add icons to the desktop: Click , then click Start All Programs Right-click (press the right touchpad button) the program that you want to add to the desktop. www.gateway.com...
Page 59: Identifying Window Items
When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after you double-click the icon in the My Computer Local Disk (C:) window. Title bar Close Menu bar Maximize Minimize www.gateway.com...
Page 60 Clicking an item on the menu bar starts an action such as Print or Save. Help and For more information about windows in Windows XP, click Support Start, then click Help and Support. Type the keyword window in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 61: Working With Files And Folders
To view the drives on your computer: In Windows XP, click , then click on the Start menu. Start My Computer - OR - In Windows 2000, double-click the icon on the desktop. My Computer Drives www.gateway.com...
Page 62: Creating Folders
Folders are much like the folders in a file cabinet. They can contain files and other folders. Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your computer. In fact, all information on a computer is stored in files. Folders Files www.gateway.com...
Page 63: Copying And Moving Files And Folders
When you cut and paste a file or folder, you remove the file or folder from its original location and place the file or folder on the Windows clipboard. When you decide where you want the file or folder to go, you paste it there. www.gateway.com...
Page 64 A pop-up menu opens on the desktop. Click on the pop-up menu. Open the destination folder. With the pointer inside the destination folder, right-click. Click . The file or folder you moved appears in its new location and Paste is removed from its old location. www.gateway.com...
Page 65: Deleting Files And Folders
Recycle Bin. Help and For more information about deleting files and folders in Support Windows XP, click Start, then click Help and Support. Type the keyword deleting files and folders in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 66: Browsing For Files And Folders
Browsing for files and folders A file or folder that you need is rarely right on top of your Windows desktop. It is usually on a drive inside a folder that may be inside yet another folder, and so on. www.gateway.com...
Page 67 If you do not see the contents of a folder, click Show the contents of this drive Show the contents of this folder Continue double-clicking folders and their subfolders until you find the file or folder you want. www.gateway.com...
Page 68: Searching For Files
Time period in which it was created or modified You can also combine search criteria to refine searches. Files and folders found using this utility can be opened, copied, cut, renamed, or deleted directly from the list in the results window. www.gateway.com...
Page 69: Using The Windows Search Utility
If you type all of the name, Search will list all files and folders of that name. If you type part of the name, Search will list all of the file and folder names containing the letters you typed. www.gateway.com...
Page 70 Search can find files meeting more criteria than file name. You can narrow your search by selecting the search options that you want. You can search by the: Date the file was created or modified. Size of the file. Type of file, such as a program or a text document. www.gateway.com...
Page 71: Working With Documents
To create a new document: Click , then click . Microsoft Start All Programs Accessories WordPad WordPad starts and a blank document opens. Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document. www.gateway.com...
Page 72: Saving A Document
Type a new file name in the box. File name Click Save Help and For more information about saving documents in Support Windows XP, click Start, then click Help and Support. Type the keyword saving in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 73: Opening A Document
Double-click the document file name. The document opens. Help and For more information about opening documents in Support Windows XP, click Start, then click Help and Support. Type the keyword opening files in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 74: Printing A Document
Set the print options, then click . The document prints. Help and For more information about printing documents in Support Windows XP, click Start, then click Help and Support. Type the keyword printing in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 75: Shortcuts
Press running program Help and For more information about Windows keyboard shortcuts Support in Windows XP, click Start, then click Help and Support. Type the keyword Windows keyboard shortcuts in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 76 Chapter 4: Windows Basics www.gateway.com...
Page 77: Using The Internet
Using the Internet This chapter provides information about the Internet and the World Wide Web. Read this chapter to learn how to: Set up and access an Internet account using ® America Online Connect to a Web site using a browser Download files from the Internet Send and receive e-mail using America Online...
Page 78: Learning About The Internet
“Back” on page 6. Internet Servers store information so other computers can access it from the Internet. ISP Servers Your computer let you connect to connects to the the Internet and Internet through access your e-mail an ISP. messages. www.gateway.com...
Page 79: Setting Up An Internet Account
After completing the setup, you are ready to access the Internet. To set up an Internet account with America Online: Click , then click Start All Programs America Online Follow the on-screen instructions. After setting up your account, you can connect to the Internet and access your e-mail services. www.gateway.com...
Page 80: Accessing Your Internet Account
Help and For general information about using Internet accounts in Support Windows XP, click Start, then click Help and Support. Type the keyword ISP in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 81: Using The World Wide Web
You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link. To learn more about using the Web browser features, click in the menu bar. Help Link page Linked Web page www.gateway.com...
Page 82: Connecting To A Web Site
To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com), then click on the browser address bar. - OR - On the current Web page, click a link to a Web site.
Page 83: Downloading Files
Web site to run or install the program. Help and For more information about downloading files in Support Windows XP, click Start, then click Help and Support. Type the keyword downloading files in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 84: Using E-Mail
Type the e-mail address of the recipient you want to send e-mail to in the box. Send To Type the subject of your e-mail in the box. Subject Type the e-mail message. When finished, click . Your e-mail is sent over the Internet to Send Now the e-mail address you specified. www.gateway.com...
Page 85: Checking Your E-Mail
Help and For general information about using e-mail in Windows XP, Support click Start, then click Help and Support. Type the keyword e-mail in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 86 Chapter 5: Using the Internet www.gateway.com...
Page 87: Using Multimedia
Using Multimedia This chapter provides information on using the multimedia capabilities of your notebook. Read this chapter to learn how to: Adjust the volume Record and play audio files Use Windows Media Player Use the optional diskette drive Use a CD or DVD drive Play CDs Use MusicMatch Play DVDs...
Page 88: Adjusting The Volume
. The Control Panel window opens. If your Start Control Panel Control Panel is in Category View, click Sounds, Speech, and Audio Devices Click/Double-click the Adjust the system volume Sounds and Audio . The Sounds and Audio Devices Properties dialog box opens. Devices www.gateway.com...
Page 89 . The Control Panel window opens. If your Start Control Panel Control Panel is in Category View, click Sounds, Speech, and Audio Devices Click/Double-click the Adjust the system volume Sounds and Audio . The Sounds and Audio Devices Properties dialog box opens. Devices www.gateway.com...
Page 90 Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, click in the window. Help Click X in the top-right corner of the window to close it. www.gateway.com...
Page 91: Adjusting The Volume In Windows 2000
Use the mute and volume control buttons on the keyboard. For more information, see “System key combinations” on page 26. To adjust overall volume level from Windows: Click the speaker icon on the taskbar, then drag the slider to change the volume or click to select the check box. Mute www.gateway.com...
Page 92 Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, click in the Volume Help Control window. Click X in the top-right corner of the window to close it. www.gateway.com...
Page 93: Recording And Playing Audio
When you finish recording, click (stop). Click , then click . The Save As dialog box opens. File Save As Name the recording, specify the location where you want to save the recording, then click . The recording is saved. Save www.gateway.com...
Page 94 For more information about making or playing an audio Support recording in Windows XP, click Start, then click Help and Support. Type the keyword recording audio or playing audio in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 95: Playing Audio And Video Files With The Windows Media Player
All Programs Windows Media Player The Windows Media Player opens. - OR - In Windows 2000, click , then Start Programs Accessories Entertainment click . The Windows Media Player opens. Windows Media Player Video file information Video screen Play Stop www.gateway.com...
Page 96 Help and For more information about playing audio and video using Support the Windows Media Player in Windows XP, click Start, then click Help and Support. Type the keyword Media Player in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 97: Using The Optional Diskette Drive
If your notebook has a built-in memory card reader and you need to use a diskette drive, Gateway recommends purchasing a USB diskette drive. To order a USB diskette drive, visit the Accessory Store at accessories.gateway.com.
Page 98 (for example, the A: drive), then double-click Computer the file name. To remove the diskette, make sure that the diskette status indicator is off (see “Status indicators” on page 22), then press the diskette eject button. www.gateway.com...
Page 99: Using The Cd Or Dvd Drive
You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer contains one of the following drive types. Look on the front of the drive for one of the following logos: CD drive Use a CD drive for installing programs, playing audio CDs, and accessing data.
Page 100: Inserting A Cd Or Dvd
When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. Push the tray in until it is closed. www.gateway.com...
Page 101: Listening To Cds
Windows Media Player The Windows Media Player opens. - OR - If a dialog box does not open with a list of CD players, click Start , then click . The Windows Media Player Programs Windows Media Player opens. www.gateway.com...
Page 102 Windows XP” on page 78. Help and For more information about playing CDs in Windows XP, Support click Start, then click Help and Support. Type the keyword playing CDs in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 103: Listening To Cds In Windows 2000
. When the CD Player opens, Accessories Entertainment CD Player click (play). Eject CD Stop Play Rewind Skip Forward Next Previous If you do not hear sound or you want to change the volume, see “Adjusting the volume in Windows 2000” on page 81. www.gateway.com...
Page 104: Using Musicmatch
For more information on using MusicMatch, see its online help. Playing CDs You can use the MusicMatch program to play music CDs. Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer. www.gateway.com...
Page 105 Insert the music CD into the CD or DVD drive on your computer. The Audio CD dialog box opens. Click , then click . MusicMatch Play Audio CD using MUSICMATCH Jukebox opens, the CD begins playing, and the names of the music tracks appear in the playlist area. www.gateway.com...
Page 106: Creating Mp3 Music Files
To have MusicMatch automatically list the album, artist, and track names of your CD, then use that information for naming and storing your MP3 files, connect to the Internet before inserting your CD. Insert a music CD into your CD or DVD drive. www.gateway.com...
Page 107 Click to clear the check box for any track you do not want to record. Click Record When a message appears that tells you the CD drive needs to be configured, click . A progress bar appears next to each track as it is recorded. www.gateway.com...
Page 108: Editing Track Information
In the library window, right-click the file, then click . The Edit Track Tag(s) Edit Track Tag(s) dialog box opens. Enter information such as track title, lead artist, album, and genre. Click . The new track information appears in the MusicMatch playlist, music library, and recorder window. www.gateway.com...
Page 109: Building A Music Library
Internet, MP3 files that you download are automatically added to your music library. Caution During the download process, MP3 files may become corrupt. If you are having trouble listening to, or working with, a downloaded file, try downloading the file again. www.gateway.com...
Page 110: Changing The Music Library Display Settings
. The Settings window Options Settings opens. Click the tab. Music Library Click an arrow button to open a column list, then click the category that you want to display in the column. When you have finished selecting categories, click www.gateway.com...
Page 111: Listening To Internet Radio
Broadcast Stations click the arrow in the play this station box. MusicMatch connects to the station and plays the audio. If you do not see , drag the Broadcast Radio scroll bar on the left. www.gateway.com...
Page 112: Using Advanced Features
See Do More With Gateway for more information about using your computer to play digital music and download music from the Internet. In Windows XP, click Start, then click Do More With Gateway. If you are in the Business Solutions view, click Consumer Solutions. Click Digital Music.
Page 113 DVD player. For more information on using the DVD player, see its online help. Help and For more information about playing DVDs in Windows XP, Support click Start, then click Help and Support. Type the keyword playing DVDs in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 114: Using A Recordable Drive
If you record copyrighted material on a CD, you need permission from the copyright owner. Otherwise, you may be violating copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, contact your legal advisor. www.gateway.com...
Page 115 . The Select a Project window opens. - OR - If a dialog box does not open, click Start All Programs Roxio Easy CD Creator then click . The Select a Project window opens. Project Selector make a data CD dataCD project www.gateway.com...
Page 116 Select Source Files drive or folder where the files you want to add to the writable CD are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.com...
Page 117 HIFT you click to select multiple files) in the Source pane, then click record After you have added all of your files, click . The Record CD Setup record dialog box opens. Start Recording Click Start Recording www.gateway.com...
Page 118: Creating Music Cds
Insert a blank, writable CD into your recordable CD drive. Tips & Tricks Most home and car stereos can read CD-R discs, but cannot read CD-RW discs. To make sure that the CD that you create will play on home and car CD players, use a CD-R disc. www.gateway.com...
Page 119 . The Select a Project window opens. - OR - If a dialog box does not open, click Start All Programs Roxio Easy CD Creator then click . The Select a Project window opens. Project Selector make a music CD musicCD project www.gateway.com...
Page 120 CD are located. If you do not see the folder you want, browse through the folders in the Source pane. Click the file you want to record (hold down the C or S key when HIFT you click to select multiple files) in the Source pane, then click www.gateway.com...
Page 121 650 MB (74-minute CD) or 700 MB (80-minute CD) of tracks and files to a music CD project. record After you have added all of your tracks and files, click . The Record record CD Setup dialog box opens. Start Recording www.gateway.com...
Page 122: Copying Cds
If you are uncertain about your rights, contact your legal advisor. To copy a CD: Insert the CD you want to copy into your recordable CD drive. If a dialog box opens, click Take no action www.gateway.com...
Page 123 . The Select a Project window opens. - OR - If a dialog box does not open, click Start All Programs Roxio Easy CD Creator then click . The Select a Project window opens. Project Selector CD copier CD copier www.gateway.com...
Page 124 CD. Help and For more information about copying CDs in Windows XP, Support click Start, then click Help and Support. Type the keyword copying CDs in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 125: Using The Optional Memory Card Reader
If your notebook has a built-in memory card reader and you need to use a diskette drive, Gateway recommends purchasing a USB diskette drive. To order a USB diskette drive, visit the Accessory Store at accessories.gateway.com.
Page 126: Memory Card Types
Inserting a memory card To use a memory card: Insert the memory card into the memory card slot with the label facing up and the arrow on the label pointing towards the notebook. www.gateway.com...
Page 127: Connecting A Digital Camera
Connecting a digital camera If your digital camera does not use a memory card, or if your notebook does not have a memory card reader, you need to attach your camera to your notebook to transfer your pictures. www.gateway.com...
Page 128 See Do More With Gateway for more information about using your computer to edit, store, and print digital photos. In Windows XP, click Start, then click Do More With Gateway. If you are in the Business Solutions view, click Consumer Solutions. Click Digital Photos. www.gateway.com...
Page 129: Sending And Receiving Faxes
Sending and Receiving Faxes Microsoft Fax lets you send and receive faxes using the modem. Read this chapter to learn how to: Install and configure Fax Create and send a new fax Set up a fax cover page template Fax a document you scanned or created in another program Receive, view, and print a fax...
Page 130: Installing And Configuring Fax
Click/Double-click . The Add or Remove Programs Add and Remove Programs dialog box opens. Click . The Windows Add/Remove Windows Components Components Wizard opens. Click , then click Fax Services Next Click to exit the Windows Components Wizard. Finish www.gateway.com...
Page 131: Configuring Fax In Windows Xp
The Fax Configuration Wizard opens the first time you try to send a fax. Important The first time you run the Fax Configuration Wizard, you may need to provide information in the Location Information and the Phone and Modem Options dialog boxes. www.gateway.com...
Page 132 Type the transmitting fax identifier information. This identifier information is required by law. You can type up to 20 characters in the text box. We suggest using eight characters for your identifier name, followed by 12 characters for your telephone number. www.gateway.com...
Page 133 If you set up your computer to receive faxes, select a folder you want to store received faxes in and a printer you want to print received faxes on, then click . The Configuration Summary screen opens. Next Click Finish www.gateway.com...
Page 134: Configuring Fax In Windows 2000
Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers. If you want to receive faxes, click Enable receive -OR- If you do not want to receive faxes, go to Step 14. www.gateway.com...
Page 135: Sending A Simple Fax
. The Recipient Next Information screen opens. Type the name and fax number of the recipient of your fax. If you need to use the area code for your recipient, click Use dialing rules to type the full ten-digit fax number. www.gateway.com...
Page 136 Type the message text in the area, then click . The Schedule screen Note Next opens. Select when you want to send the fax and a priority for the fax, then click . The Completing the Send Fax Wizard screen opens. Next Click Finish www.gateway.com...
Page 137: Setting Up Your Cover Page Template
To save your cover page template, click , then click . The Save File Save As As dialog box opens with your personal cover pages folder already in the list. Save in www.gateway.com...
Page 138: Faxing From Programs
File Print opens. Click the arrow button to open the list, then click the printer. Name Click . The Send Fax Wizard opens. Print Complete the wizard by following the instructions in “Sending a simple fax” on page 125. www.gateway.com...
Page 139: Receiving And Viewing A Fax
If Fax is not open, click Start All Programs Accessories Communications , then click . The Fax Console opens. Fax Console Click , then right-click the fax you want to cancel. Outbox Click to cancel the fax. Delete Click www.gateway.com...
Page 140: Automatically Retry Sending A Fax In Windows Xp
The Printers and Faxes window opens. Right-click , then click . The Fax Properties dialog box opens. Properties Click the tab, then click . The Modem dialog box opens. Devices Properties Specify the number of retries and the amount of time between retries. www.gateway.com...
Page 141: Automatically Cancelling A Fax In Windows Xp
. The Fax Properties dialog box opens. Properties Click the tab, then click . The Modem dialog box opens. Devices Properties Click the tab. Cleanup Click to select the check box and specify Automatically delete failed faxes after the number of days. Click www.gateway.com...
Page 142 Chapter 7: Sending and Receiving Faxes www.gateway.com...
Page 143: Managing Power
Managing Power While your notebook is running on battery power, you should manage power consumption to get the most use out of the battery. Read this chapter to learn how to: Check and recharge the battery Recalibrate the battery Change batteries Extend the life of the battery by conserving battery power and using alternate power sources Change power-saving settings...
Page 144: Monitoring The Battery Charge
LED blinking red - battery charge is very low. LED solid red - battery is malfunctioning. Important This LED only lights up when the notebook is connected to AC power. For the location of the battery charge indicator, see “Front” on page 2. www.gateway.com...
Page 145: Recharging The Battery
AC power. While the battery is recharging, the battery charge indicator turns orange and the battery icon in the taskbar has a lightning bolt Important If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button. www.gateway.com...
Page 146: Recalibrating The Battery
When the recalibration has finished, the message “Press [Esc] key to exit” appears. Press E . The battery charge indicator now displays an accurate battery charge. If the battery charge indicator does not show an accurate charge, contact Gateway Technical Support. www.gateway.com...
Page 147: Changing Batteries
Warning Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway 400VTX battery. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
Page 148 Slide the battery release latch and lift the battery out of the bay. Place a recharged battery into the bay and press down until it snaps into place. Turn your notebook over. Open the LCD panel and press the power button. www.gateway.com...
Page 149: Extending Battery Life
Save the battery for times when you cannot use a power adapter. To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones. www.gateway.com...
Page 150: Changing Power Modes
In Windows 2000, click Start, then click Shut Down. Click the arrow button to open the What do you want your computer to do list, then click Hibernate. Click OK. In Standby or Exit Standby or Press the power button. Hibernate mode Hibernate mode www.gateway.com...
Page 151: Changing Power Settings
. The Control Panel Start Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance - OR - In Windows 2000, click , then click . The Control Start Settings Control Panel Panel window opens. www.gateway.com...
Page 152 Click Help and For more information about changing the power scheme Support in Windows XP, click Start, then click Help and Support. Type the keyword power scheme in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 153: Changing Alarm Options
In Windows 2000, click , then click . The Control Start Settings Control Panel Panel window opens. Click/Double-click the icon. The Power Power Options Power Management Options Properties dialog box opens. Click the tab. Alarms Adjust the alarm settings. Click www.gateway.com...
Page 154: Changing Advanced Settings
Maintenance - OR - In Windows 2000, click , then click . The Control Start Settings Control Panel Panel window opens. Click/Double-click the icon. The Power Power Options Power Management Options Properties dialog box opens. Click the tab. Advanced www.gateway.com...
Page 155: Activating And Using Hibernate Mode
If your Control Panel is in Category View, click Performance and Maintenance - OR - In Windows 2000, click , then click . The Control Start Settings Control Panel Panel window opens. Click/Double-click the icon. The Power Power Options Power Management Options Properties dialog box opens. www.gateway.com...
Page 156 Click the arrow button to open a list, then click the System hibernates time you want to use. - OR - Open the Power Options Properties dialog box, then click the tab. Advanced Hibernate is now an option in the lists. Power buttons www.gateway.com...
Page 157: Changing Speedstep Settings
SpeedStep settings using the Intel SpeedStep technology tab. To change SpeedStep settings in Windows 2000: Click , then click . The Control Panel window Start Settings Control Panel opens. Double-click the icon. The Power Options Properties dialog Power Management box opens. www.gateway.com...
Page 158 To turn off the SpeedStep technology control, click the tab, Advanced click the check box, then click Disable Intel SpeedStep technology control Apply To remove the SpeedStep icon from the taskbar, click the Advanced tab, click the check box, then click Remove icon from taskbar Apply Click www.gateway.com...
Page 159: Travel Tips
Protecting your notebook from loss and theft Managing your notebook’s power efficiently Tips & Tricks To access the contents of this guide while you are traveling, click Start, All Programs, then click Gateway Utilities. You can also download an electronic copy from www.gateway.com/support/manlib/.
Page 160: Modem
WiFi5, and IEEE 802.11b, also known as Wifi) communication devices are examples of devices which use wireless to communicate. For instructions on how to turn off your wireless device, see “Turning your wireless Ethernet on or off” on page 183. www.gateway.com...
Page 161: Files
The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service. Call Gateway Technical Support for instructions. www.gateway.com...
Page 162: Power
For information on conserving battery power, see “Conserving battery power” on page 139. For information on using alternate power sources, see “Using alternate power sources” on page 139. For information on monitoring the battery charge, see “Monitoring the battery charge” on page 134. www.gateway.com...
Page 163: Additional Tips
Internet connectivity only through their networks. If your notebook has been exposed to cold temperatures, allow it to warm to room temperature before turning it on. Take your System Restoration CDs in case you need to install an additional driver or software. www.gateway.com...
Page 164 Chapter 9: Travel Tips www.gateway.com...
Page 165: Customizing Your Computer
Customizing Your Computer This chapter provides information about customizing your computer by changing settings in Windows. Read this chapter to learn how to: Change screen and display settings Change the background and screen saver Adjust the touchpad settings Add, change, and switch user accounts in Windows XP...
Page 166: Adjusting The Screen And Desktop Settings
If your Control Panel is in Category View, click Appearance and Themes - OR - In Windows 2000, click , then click . The Control Start Settings Control Panel Panel window opens. Click/Double-click the icon. The Display Properties dialog box opens. Display www.gateway.com...
Page 167 , then click again. Help and For more information about adjusting display settings in Support Windows XP, click Start, then click Help and Support. Type the keyword changing display settings in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 168: Adjusting The Screen Resolution
, then click . The Control Start Settings Control Panel Panel window opens. Click/Double-click the icon. The Display Properties dialog box opens. Display Click the tab. Settings Drag the slider to the size you prefer. Screen resolution Screen area www.gateway.com...
Page 169: Changing The Colors On Your Windows Desktop
To change desktop colors in Windows XP: Click , then click . The Control Panel window opens. If your Start Control Panel Control Panel is in Category View, click Appearance and Themes Click/Double-click the icon. The Display Properties dialog box opens. Display www.gateway.com...
Page 170 Change the color or font settings for the item. Click , then click the tab. Themes Click , type a name for the new theme, then click twice. Save As The new colors appear on your desktop. www.gateway.com...
Page 171 Item want to change. Change the color or font settings for the item. Click , type a name for the new scheme, then click Save As Click again. The new colors appear on your desktop. www.gateway.com...
Page 172: Changing The Desktop Background
Control Panel is in Category View, click Appearance and Themes Click/Double-click the icon. The Display Properties dialog box opens. Display Click the tab. Desktop Click a background picture in the list. Background - OR - Click to select a background picture from another location. Browse www.gateway.com...
Page 173 HelpSpot Search box , then click the arrow. To change the desktop background in Windows 2000: Click , then click . The Control Panel window Start Settings Control Panel opens. Double-click the icon. The Display Properties dialog box opens. Display www.gateway.com...
Page 174 If the picture you chose does not cover the entire screen and you did not choose to tile the image in Step 5, you can change the solid color behind the picture by clicking , clicking a pattern in the list, then Pattern Pattern clicking Click www.gateway.com...
Page 175: Selecting A Screen Saver
If your Control Panel is in Category View, click Appearance and Themes - OR - In Windows 2000, click , then click . The Control Start Settings Control Panel Panel window opens. Click/Double-click the icon. The Display Properties dialog box opens. Display Click the tab. Screen Saver www.gateway.com...
Page 176 Wait Click Help and For more information about selecting a screen saver in Support Windows XP, click Start, then click Help and Support. Type the keyword screen savers in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 177: Changing The Touchpad Settings
If your Control Panel is in Category View, click Printers and Other Hardware - OR - In Windows 2000, click , then click . The Control Start Settings Control Panel Panel window opens. Click/Double-click the icon. The Mouse Properties dialog box opens. Mouse www.gateway.com...
Page 178 Click to save changes. Help and For more information about changing mouse settings in Support Windows XP, click Start, then click Help and Support. Type the keyword mouse settings in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 179: Adding And Modifying User Accounts
Follow the on-screen instructions to add, delete, or modify a user account. Help and For more information about user accounts in Windows XP, Support click Start, then click Help and Support. Type the keyword user accounts in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 180 Start Log Off Click . The Windows Welcome screen opens. Switch User Click the user account that you want to use. When you switch between user accounts, any programs that were running for the previous user continue to run. www.gateway.com...
Page 181: Networking Your Computer
Networking Your Computer Connecting your home, small office, or home office computers lets you share drives, printers, and a single Internet connection among the connected computers. Read this chapter to learn about: Benefits of using a network in your home, small office, or home office Types of network connections Purchasing additional network equipment...
Page 182: Benefits Of Networking
Help and For more information about sharing network drives in Support Windows XP, click Start, then click Help and Support. Type the keyword sharing network drives in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 183: Sharing Peripheral Devices
San Francisco. Help and For more information about playing multi-player games in Support Windows XP, click Start, then click Help and Support. Type the keyword games or network games in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 184: Selecting A Network Connection
Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connection.
Page 185: Using A Wired Ethernet Network
Install an Ethernet PC Card in each of your notebooks (if your notebooks do not already have built-in Ethernet jacks) Install an Ethernet router, switch, or hub Tips & Tricks If you are connecting just two computers, you can eliminate the router, switch, or hub and use a special crossover cable. www.gateway.com...
Page 186: Example Wired Ethernet Network
To add the ability to access a wireless Ethernet network to your wired Ethernet network, connect an access point to the router, switch, or hub. For more information about accessing a wireless Ethernet, see “Using a wireless Ethernet network” on page 178. www.gateway.com...
Page 187: Equipment You Need For A Wired Ethernet Network
Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). A mixture of components rated at different speeds will result in your network running at the speed of the slowest rated component. www.gateway.com...
Page 188: Using A Wireless Ethernet Network
Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, floors, and doors. The two most common types of wireless Ethernet networks are access point and peer-to-peer. www.gateway.com...
Page 189: Example Access Point Wireless Ethernet Network
If you want to access a wireless Ethernet network from your wired Ethernet network, connect an access point to the router, switch, or hub. For more information about accessing a wired Ethernet, see “Using a wired Ethernet network” on page 175. www.gateway.com...
Page 190: Equipment You Need For An Access Point Wireless Ethernet Network
IEEE 802.11a and IEEE 802.11b use different radio frequencies. All wireless Ethernet components should use the same frequency. A combination of IEEE 802.11a and IEEE 802.11b components will not work. Some wireless devices can broadcast and receive signals on both frequencies. www.gateway.com...
Page 191: Example Peer-To-Peer Wireless Ethernet Network
This type of network does not include access into a wired network or the Internet. You can create this type of network to quickly move files from one computer to another. www.gateway.com...
Page 192: Equipment You Need For A Peer-To-Peer Wireless Ethernet Network
For more information For more information about purchasing equipment for your home or office Ethernet network, discuss your particular needs with your Gateway store representative. In addition, several books and Internet sites are dedicated to networking. See these sources for more information about networking your home or office with wired or wireless Ethernet.
Page 193: Using Your Notebook On A Network
Ethernet networking on your notebook. To access this guide, click Start All Programs then click Gateway Utilities Turning your wireless Ethernet on or off Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane.
Page 194 To turn wireless Ethernet on or off in Windows 2000 using the ORiNOCO Client Manager: Right-click the ORiNOCO Client Manager icon on the taskbar. The ORiNOCO Wireless LAN menu opens. Click to turn on wireless Ethernet or click to turn Enable Radio Disable Radio off wireless Ethernet. www.gateway.com...
Page 195: Moving From Your Old Computer
Moving from Your Old Computer If your new computer is replacing an old computer, you may have personal data files, Internet settings, a printer or other peripheral devices, and other unique computer settings that you want to move from your old computer to your new one.
Page 196: Using The Windows Xp Files And Settings Transfer Wizard
Help and For more information about using the Files and Settings Support Transfer Wizard in Windows XP, click Start, then click Help and Support. Type the keyword using transfer wizard in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 197: Transferring Files
My Computer Double-click the drive icon. Double-click the folder. The My Documents window opens My Documents and displays many of your saved personal data files. Copy your personal data files to removable media or to another computer on your network. www.gateway.com...
Page 198 For more information about finding files in Windows XP, Support click Start, then click Help and Support. Type the keyword searching for files in the HelpSpot Search box , click the arrow, then click the Full-text Search Matches button. www.gateway.com...
Page 199: Transferring Internet Settings
Configure your Internet settings by following the on-screen instructions. Help and For more information about setting up an Internet Support connection in Windows XP, click Start, then click Help and Support. Type the keyword Internet connection in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 200: Transferring Your E-Mail And Address Book
Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search box , then click the arrow. Installing a USB printer or scanner USB devices may have special installation instructions. See your USB device’s installation guide. www.gateway.com...
Page 201: Installing A Parallel Port Printer
Type the keyword installing a printer in the HelpSpot Search box , then click the arrow. See your peripheral device’s user guide for installation information and tips. Because most installation software is periodically updated, you should also check the manufacturer’s Web site for software updates. www.gateway.com...
Page 202: Installing Your Old Programs
System Restore. Help and For more information about restoring your computer’s Support previous settings in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 203: Maintaining Your Computer
Maintaining Your Computer This chapter provides basic information about maintaining your computer hardware and software. Read this chapter to learn how to: Care for your computer Create an emergency startup diskette Protect your computer from viruses Manage hard drive space Back up files Clean your computer...
Page 204: Caring For Your Computer
Create an emergency diskette page 196 Check for viruses page 198 Manage hard drive space page 201 Clean up hard drives page 202 Scan hard drive for errors page 203 Defragment hard drive page 205 Back up files page 207 www.gateway.com...
Page 205 Caring for your computer Maintenance task Immediately Monthly When needed See... after purchase Recalibrate the battery page 136 Clean computer case page 209 Clean keyboard page 209 Clean computer screen page 210 Clean mouse page 210 www.gateway.com...
Page 206: Creating An Emergency Startup Diskette
This procedure uses the optional diskette drive. If you do not have a diskette drive in your computer, you can purchase an external USB diskette drive from the Gateway Accessories Store at accessories.gateway.com. To create an emergency startup diskette in Windows XP: Insert a blank diskette labeled Startup into the optional diskette drive.
Page 207 When Windows finishes copying files, remove the diskette from the diskette drive. Slide the write-protect tab up to prevent the diskette from being erased or infected by viruses. Not write- Write- protected protected Store your emergency startup diskette in a safe place with your other backup software media. www.gateway.com...
Page 208: Protecting Your Computer From Viruses
Periodically updating the Norton AntiVirus program to protect against the latest viruses. Help and For more information about protecting your computer Support against viruses in Windows XP, click Start, then click Help and Support. Type the keyword viruses in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 209 Start All Programs Norton AntiVirus Norton AntiVirus 2003 Norton AntiVirus opens. Scan for viruses Click Scan for Viruses Scan Click the type of scan you want to make in the Scan for Viruses area, then under Actions, click Scan www.gateway.com...
Page 210 , then click Start All Programs Norton AntiVirus LiveUpdate - Norton . The LiveUpdate wizard opens. AntiVirus Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. When the program has finished, click Finish www.gateway.com...
Page 211: Managing Hard Drive Space
My Computer window opens. - OR - In Windows 2000, double-click the icon. The My Computer My Computer window opens. Right-click the drive that you want to check for available file space, then click . Drive space information appears. Properties www.gateway.com...
Page 212: Using Disk Cleanup
. The Disk Cleanup dialog box opens. Disk Cleanup Make sure that the check box beside each file type you want to delete is selected. For more information about file types you can delete, read the descriptions in the Disk Cleanup dialog box. www.gateway.com...
Page 213: Checking The Hard Drive For Errors
- OR - In Windows 2000, double-click the icon. The My Computer My Computer window opens. Right-click the hard drive that you want to check for errors, for example Local Disk (C:), then click . The Properties dialog box opens. Properties www.gateway.com...
Page 214 Help and For more information about checking the hard drive for Support errors in Windows XP, click Start, then click Help and Support. Type the keyword checking for disk errors in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 215: Defragmenting The Hard Drive
- OR - In Windows 2000, double-click the icon. The My Computer My Computer window opens. Right-click the hard drive that you want to defragment, for example Local Disk (C:), then click . The Properties dialog box opens. Properties www.gateway.com...
Page 216 Close Disk Defragmenter window. Help and For more information about defragmenting the hard drive Support in Windows XP, click Start, then click Help and Support. Type the keyword defragmenting in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 217: Backing Up Files
For more information, see “Using a recordable drive” on page 104. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit the Accessories Store at accessories.gateway.com.
Page 218 Help and For more information about using the Scheduled Tasks Support Wizard in Windows XP, click Start, then click Help and Support. Type the keyword Scheduled Task Wizard in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 219: Cleaning Your Computer
Do not attempt to clean dust from the inside your computer. Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. www.gateway.com...
Page 220: Cleaning The Computer Screen
Help and For a video tutorial about cleaning the mouse in Support Windows XP, click Start, then click Help and Support. Type the keyword Video tutorials in the HelpSpot Search , then click the arrow. Click Cleaning the mouse. www.gateway.com...
Page 221 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers Replace the mouse ball and lock the retaining ring into place. www.gateway.com...
Page 222 Chapter 13: Maintaining Your Computer www.gateway.com...
Page 223: Restoring Software
Restoring Software Read this chapter to learn how to: Reinstall device drivers Update device drivers Reinstall programs Reinstall Windows...
Page 224: Using The Restoration Cds
Chapter 14: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled at the factory. Important Before you try to fix a problem by reinstalling software from...
Page 225: Reinstalling Device Drivers
To reinstall device drivers: Insert the red Gateway CD into the CD, DVD, or recordable drive. If the program starts automatically, go to Step 5. - OR - If the program does not start automatically, go to Step 2.
Page 226 Chapter 14: Restoring Software If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking , then Yes, I accept it clicking . The Gateway Driver and Application Recovery program...
Page 227: Updating Device Drivers
(where d is the drive letter of Open the CD, DVD, or recordable drive). Click If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking , then Yes, I accept it clicking .
Page 228: Reinstalling Programs
Reinstalling programs If you have problems running a program or if you have reinstalled your operating system, you can reinstall programs from the red Gateway CD and other program CDs. If you are reinstalling programs from other program CDs, follow the installation instructions on each CD. If you want to reinstall a program, uninstall the old version first.
Page 229 (where d is the drive letter of Open your CD, DVD, or recordable drive). Click If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking , then Yes, I accept it clicking .
Page 230: Reinstalling Windows
Restoration CDs automatically reinstall the hardware device drivers and some programs as well. You can install any remaining programs by using the program CDs that came with your computer. To reinstall your programs, follow the instructions in “Reinstalling programs” on page 218. www.gateway.com...
Page 231 To reinstall Windows XP or Windows 2000, and the device drivers: Caution Back up your personal files before you use this option. All files on your computer will be deleted! Insert the red Gateway CD into the CD, DVD, or recordable drive. Restart your computer. Select 2. Boot from CD-ROM Select a language option.
Page 232 Your computer restarts several times during this process. Do not press any keys or buttons during this process unless prompted to do so. When the Gateway Application Loader has finished, go to the Windows desktop by clicking Install additional programs by following the instructions in “Reinstalling programs”...
Page 233: Upgrading Your Notebook
Upgrading Your Notebook This chapter provides information about adding hardware devices to your notebook. Read this chapter to learn how to: Add and remove PC Cards Add and replace memory Replace the hard drive...
Page 234: Adding And Removing A Pc Card
PC Card manufacturer’s documentation for further information. To insert a PC Card: Push the card firmly into the bottom of the PC Card slot label-side up until the outer edge of the card is flush with the side of your notebook. www.gateway.com...
Page 235 If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. www.gateway.com...
Page 236: Preventing Static Electricity Discharge
Touch a bare metal surface on your workbench or other grounded object. Unplug the power cord and the modem and network cables. Remove the battery. For more information, see “Changing batteries” on page 137. Disconnect all peripheral devices and remove any PC Cards. www.gateway.com...
Page 237: Adding Or Replacing Memory
Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any available slot. Use only memory modules designed for the Gateway 400VTX for upgrading your memory. Memory www.gateway.com...
Page 238 Remove the battery. Loosen the memory bay cover screw, then remove the memory bay cover. If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. www.gateway.com...
Page 239 This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. Important Use only memory modules designed for the Gateway 400VTX. www.gateway.com...
Page 240 Gently push the module down until it clicks in place. Replace the memory bay cover and tighten the cover screw. Insert the battery, then turn your notebook over. Connect the power adapter and modem and network cables, then turn on your notebook. www.gateway.com...
Page 241: Replacing The Hard Drive Kit
To replace the hard drive kit: Follow the instructions under “Preventing static electricity discharge” on page 226. Turn off your notebook and disconnect the AC adapter and modem and network cables. Turn your notebook over so the bottom is facing up. Remove the battery. www.gateway.com...
Page 242 Chapter 15: Upgrading Your Notebook Remove the hard drive kit screws. Screws Slide the old hard drive kit out of your notebook. www.gateway.com...
Page 243 If you need to move the hard drive kit bracket from your old hard drive kit to your new hard drive, go to Step 8. Remove the two screws that secure the hard drive to the hard drive kit bracket. Screws www.gateway.com...
Page 244 Chapter 15: Upgrading Your Notebook Remove the bracket from the old drive. www.gateway.com...
Page 245 Slide the new hard drive kit into your notebook. Replace the screws that secure the hard drive kit to your notebook. Insert the battery and turn your notebook over. Connect the power adapter and modem and network cables, then turn on your notebook. www.gateway.com...
Page 246 Chapter 15: Upgrading Your Notebook www.gateway.com...
Page 247: Troubleshooting
Troubleshooting This chapter provides some solutions to common notebook problems. Read this chapter to learn how to: Troubleshoot typical hardware and software problems Get telephone support Use automated troubleshooting systems Get tutoring and training If the suggestions in this chapter do not correct the problem, see “Getting Help”...
Page 248: Safety Guidelines
Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. www.gateway.com...
Page 249: First Steps
Make sure that your hard drive is not full. If an error message appears on the screen, write down the exact message. The message may help Gateway Technical Support in diagnosing and fixing the problem. If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.
Page 250: Troubleshooting
Windows XP” on page 78 and “Adjusting the volume in Windows 2000” on page 81. Make sure that headphones are not plugged into the headphone jack. For the location of the headphone jack, see “Left side” on page 3. www.gateway.com...
Page 251 If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional code may not match. Make sure that the InterVideo program has been installed on your notebook. See “Playing a DVD” on page 102 for more information. www.gateway.com...
Page 252: Cleaning Cds Or Dvds
. All IRQs and their hardware assignments are displayed. (IRQ) Help and For more information about IRQs in Windows XP, click Support Start, then click Help and Support. Type the keyword IRQs in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 253: Diskette Drive
The diskette may be full. Delete unnecessary files on the diskette and try again. Not all diskettes are IBM-compatible. Make sure that the diskette you are using is IBM-compatible. Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. www.gateway.com...
Page 254: Display
The text on the display is dim or difficult to read Adjust the brightness and contrast using the system keys. For more information, see “System key combinations” on page 26. Change the display settings. For more information, see “Adjusting the screen and desktop settings” on page 156. www.gateway.com...
Page 255: File Management
LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected.
Page 256: Hard Drive
If your notebook has been subjected to static electricity or physical shock, you may need to reinstall the operating system. You see a “Non-system disk”, “NTLDR is missing”, or “disk” error message Eject the diskette from the diskette drive, then press E NTER www.gateway.com...
Page 257: Internet
Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties. www.gateway.com...
Page 258: Keyboard
A keyboard character keeps repeating or you see a “Keyboard stuck” or “Key failure” error message Make sure that nothing is resting on the keyboard. Make sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your notebook. www.gateway.com...
Page 259: Memory
Make sure that the modem cable is less than 6 feet (1.8 meters) long. Remove any line splitters or surge protectors from your telephone line, then check for a dial tone by plugging a working telephone into the telephone wall jack. www.gateway.com...
Page 260 Do not connect these devices to the same telephone line as the modem. Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem. www.gateway.com...
Page 261 48K. Your ISP may not support 48K uploads. You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software.
Page 262 Chapter 16: Troubleshooting To access the gateway.your.way dial-up server: Insert the red Gateway CD into the CD or DVD drive. Click , then click Help Support Web Site To check your modem connection speed, click the option. Direct Dial After your modem connects, move the mouse pointer over the icon (located next to the clock on your taskbar).
Page 263 Handshaking is a digital “getting acquainted” conversation between the two modems that establishes connection speeds and communication protocols. You may hear unusual handshaking sounds when the modems first connect. If the handshaking sounds are too loud, you can turn down the modem volume. www.gateway.com...
Page 264: Mouse
The external mouse does not work Make sure that the mouse cable is plugged in correctly. Shut down and restart your notebook. Remove all extension cables and switch boxes. Try a mouse you know is working to make sure that the mouse port works. www.gateway.com...
Page 265: Networks
You forgot your startup password The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Technical Support for instructions. www.gateway.com...
Page 266: Pc Cards
If your notebook has “frozen,” and pressing the power button for five seconds does not turn it off, insert a straightened paper clip into the reset hole on the bottom of your notebook. For the location of the reset hole, see “Bottom” on page 7. www.gateway.com...
Page 267: Printer
Set as Default Printer To set a default printer in Windows 2000: Click , then click Start Settings Printers Right-click on the name of the printer you want to be the default printer, then click Set as Default www.gateway.com...
Page 268 Wait until files have been printed before sending additional files to the printer. If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions for adding additional memory. www.gateway.com...
Page 269: Sound
, then click the arrow. Video The external monitor is not working Make sure that you have pressed F +LCD/CRT to activate the external monitor option. Make sure that the monitor is turned on and that the video cable is connected correctly. www.gateway.com...
Page 270: Telephone Support
If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.
Page 271: Telephone Numbers
Telephone support Telephone numbers Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone 800-846-2118 (US) keypad to find answers to common problems.
Page 272: Tutoring And Training
Type the keyword practice in the HelpSpot Search box , then click the arrow. Tutoring For help on using hardware or software that came with your Gateway notebook, contact Gateway's fee-based tutorial hotline: 800-229-1103 (rate charged per minute; charged to a major credit card) 900-555-4695 (rate charged per minute;...
Page 273: Training
Tutoring and training Training Gateway provides the following in-person and computerized training: Resource Service description For more information In-Store Training at Our friendly and knowledgeable software www.gateway.com/store Gateway stores trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint.
Page 274 Chapter 16: Troubleshooting www.gateway.com...
Page 275: A Safety, Regulatory, And Legal Information
Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
Page 276 The power cord or plug is damaged. Liquid has been spilled into the system. The system does not operate properly when the operating instructions are followed. The system was dropped or the cabinet is damaged. The system performance changes. www.gateway.com...
Page 277 Important safety information Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.
Page 278: Regulatory Compliance Statements
Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
Page 279 Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. Warning Only use drivers approved for the country in which the device will be used.
Page 280: United States Of America
Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
Page 281 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com...
Page 282 Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement. www.gateway.com...
Page 283 Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Warning The transmitting device embedded in this system may not be used with any antenna other than provide with the system.
Page 284 The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. www.gateway.com...
Page 285: Laser Safety Statement
Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
Page 286 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
Page 287: Index
Index streaming automobile power adapter AC adapter AVI file connecting connector damaged background defective backing up files international adapters battery access point network alarm options accessories alternate power sources safety precautions accounts changing America Online charge indicator charge status user charging acoustic handset coupler conserving power...
Page 288 status indicator troubleshooting cable lock using notebook CD Player using while traveling CD-RW cable modem See CD camera CD-RW drive See digital camera See DVD/CD-RW drive Caps Lock indicator cellular phone cards memory cards adding PC Card Certificate of Authenticity eject button cleaning inserting memory card...
Page 289 surge protector Sales to Ethernet Warranty to Internet customizing to network cutting to Web site files and folders connections text and graphics audio digital camera Ethernet default printer external audio defragmenting hard drive external speakers deleting files and folders headphone keyboard desktop microphone...
Page 290 DSL modem changing resolution settings cleaning switching creating data troubleshooting inserting using screen saver playing Do More With Gateway troubleshooting documentation DVD drive eSupport activity indicator Gateway Web site eject button help identifying HelpSpot manual eject hole...
Page 291 Gateway copying eSupport cutting model number deleting serial number downloading Web address finding Web site moving gateway.your.way dial-up server opening gigabit Ethernet pasting recovering renaming hard drive searching for backing up files transferring troubleshooting checking for errors...
Page 292 checking for free space peripheral devices defragmenting printer deleting files and folders programs indicator scanner installing software replacing Windows scanning for errors Internal wireless label troubleshooting Internet headphone jack account help broadband connection button button online connecting to using downloading files HelpSpot requirements to access playing video...
Page 293 cleaning LCD brightness system keys connecting LCD panel features changing resolution shortcuts cleaning troubleshooting release latch USB port switching display keys troubleshooting application using screen saver arrow LCD/CRT system key battery status lights Break See status indicators brightness line protector directional line tester links...
Page 294 memory card reader settings from old computer memory card types supported MP3 file status indicator creating using editing track information memory cards playing See cards streaming menu bar MP3 player messages memory cards checking e-mail MPEG file sending e-mail See MP3 file microphone jack multi-function buttons Microsoft...
Page 295 jack shortcut menu troubleshooting network equipment shopping list Pad Lock networking status indicator access point system key ad hoc parallel port computers password data transfer speed pasting Ethernet files and folders games text and graphics internal wireless label pause text scrolling peer-to-peer PC Cards selecting connection type...
Page 296 automobile/airplane adapter installing battery opening reinstalling button changing modes changing schemes radio changing settings listening with MusicMatch connector radio approval authorities conserving battery power radio frequency wireless connections damaged cord EmPower adapter extending battery life See memory Hibernate mode rebooting notebook indicator recalibrating battery international adapter...
Page 297 removing files and folders moving selecting renaming files and folders Scroll Lock replacing status indicator See installing system key reset hole Search utility using searching resetting notebook for files and folders resolution in HelpSpot changing security features restarting notebook Kensington cable lock Restoration CDs security while travelling restoring files and folders...
Page 298 See programs surge protector sound Suspend adjusting system identification label controls system keys muting combinations troubleshooting Sound Recorder making audio recordings taskbar playing file Technical Support speakers technical support built-in automated troubleshooting jack eSupport specifications FaxBack support SpeedStep technology resources Standby mode Technical Support Standby system key...
Page 299 PC Cards rocker switch PC Doctor selecting screen objects power training printer reinstalling drivers classroom safety guidelines Gateway Learning Libraries screen Learn@Gateway screen area transferring screen resolution files from Internet sound files from old computer support tool Internet settings from old computer...
Page 300 Wordpad Web browser World Wide Web (WWW) button downloading files Web page write-protection for diskettes Web site connecting to downloading files Zip drive Gateway USB port window close button closing maximize button menu bar minimize button title bar Windows clipboard...

Gateway 400 Notebook User Manual

1 Checking out Your Gateway 400

2 Getting Started

3 Getting Help

4 Windows Basics

5 Using the Internet

6 Using Multimedia

7 Sending and Receiving Faxes

8 Managing Power

9 Travel Tips

10 Customizing Your Computer

11 Networking Your Computer

12 Moving from Your Old Computer

13 Maintaining Your Computer

14 Restoring Software

15 Upgrading Your Notebook

16 Troubleshooting

A Safety, Regulatory, and Legal Information

Index

Quick Links

Troubleshooting

Related Manuals for Gateway 400 Notebook

Summary of Contents for Gateway 400 Notebook