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Gateway 400 User Manual

Gateway user's guide laptop pc gateway 400
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Summary of Contents for Gateway 400

  • Page 3: Table Of Contents

    Gateway model number ........
  • Page 4 Gateway Web site ........
  • Page 5 Listening to CDs ........... 84 Listening to CDs .
  • Page 6 Changing the power scheme ........130 Changing alarm options .
  • Page 7 Equipment you need for a peer-to-peer wireless Ethernet network ..166 For more information ......... . . 166 Using your notebook on a network .
  • Page 8 Telephone support ..........241 Before calling Gateway Technical Support ......241 Telephone numbers .

  • Page 9: Checking Out Your Gateway 400

    Your Gateway 400 This chapter introduces you to the basic features of your notebook. Read this chapter to learn: How to identify the features of your Gateway notebook How to locate your notebook’s model and serial number How to locate the Microsoft Certificate of Authenticity...

  • Page 10: Front

    Chapter 1: Checking Out Your Gateway 400 Front Component Battery charge indicator Power indicator LCD panel release latch Battery Power LCD panel charge indicator release latch indicator Icon Description The LED shows the battery activity and status. LED green - battery is fully charged.

  • Page 11: Left Side

    Insert one Type II or one Type III PC Card into this slot. For more information, see “Adding and removing a PC Card” on page 208. PC Card PC Card Diskette drive slot eject Headphone jack button Microphone jack www.gateway.com Left side ® ® or i.Link ) device...
  • Page 12 Chapter 1: Checking Out Your Gateway 400 Component Icon PC Card eject button Microphone jack Headphone jack Diskette drive Description Press the eject button to remove the PC Card from the PC Card slot. For more information, see “Adding and removing a PC Card”...

  • Page 13: Right Side

    This drive may be a CD, DVD, CD-RW, or combination DVD/CD-RW drive. To determine the type of drive in the notebook, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive types” on page 79. www.gateway.com Right side...

  • Page 14: Back

    Chapter 1: Checking Out Your Gateway 400 Back Monitor Ventilation port Component Icon Monitor port Ventilation fan Parallel port Power connector Kensington™ lock slot Parallel Ventilation Power port connector Description Plug an analog VGA monitor into this port. Helps cool internal components. Do not block or insert objects into these slots.

  • Page 15: Bottom

    Icon Description Serial number Includes your notebook’s serial number. For more information, see label “Gateway serial number” on page 11. System label Includes the product model number. For more information, see “Identifying your model” on page 11. Mini PCI bay The optional wireless Ethernet mini PCI card is located in this bay.
  • Page 16 Chapter 1: Checking Out Your Gateway 400 Component Icon Battery bay Battery latch Memory bay Description Insert the battery into this bay. For more information, see “Changing the battery” on page 125. Slide to release the battery. Install as many as two memory modules into this bay. For more information, see “Adding or replacing memory”...

  • Page 17: Keyboard Area

    By default, these buttons are set to open your e-mail program, your Web browser, online help, and another program that you assign. For more information, see “Multi-function buttons” on page 30. Provide audio output when headphones or amplified speakers are not plugged in. www.gateway.com Keyboard area Multi-function buttons...
  • Page 18 Chapter 1: Checking Out Your Gateway 400 Component Touchpad Keyboard Power button Icon Description Provides all the functionality of a mouse. For more information, see “Using the EZ Pad touchpad” on page 31. Provides all the features of a full-sized 86-key keyboard.

  • Page 19: Identifying Your Model

    Label information varies by model, features ordered, and location. Gateway model number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance. Gateway model...

  • Page 20: Internal Wireless Label

    Chapter 1: Checking Out Your Gateway 400 Internal wireless label A label similar to the following indicates your computer contains a wireless communications device. The label is located on the bottom of your notebook. IEEE 802.11b RLAN Approvals: FCC ID HFS9550015318...

  • Page 21: Finding Your Specifications

    HelpSpot or visit Gateway’s My Computer Info eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. View your computer’s serial number by clicking...
  • Page 22 Chapter 1: Checking Out Your Gateway 400 You can also find out more about your computer at the Gateway eSupport site. Visit support.gateway.com. www.gateway.com...

  • Page 23: Accessories

    Accessories Accessories Gateway offers accessories that can help you make the most of using your notebook. To order accessories, visit the Accessories Store at accessories.gateway.com. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so that you can swap batteries when necessary.
  • Page 24 Chapter 1: Checking Out Your Gateway 400 Printers You can attach almost any type of printer to your notebook. The most common types are inkjet and laser printers, which print in color or black and white. See “Installing a printer, scanner, or other peripheral device” on page 36 for more information about attaching a printer to your notebook.

  • Page 25: Getting Started

    Getting Started This chapter provides basic information about your Gateway notebook. Read this chapter to find out how to: Connect the AC adapter Start and turn off your notebook Identify the status indicators Use the keyboard Use the EZ Pad touchpad...

  • Page 26: Connecting The Ac Adapter

    Make sure that you use the AC adapter that came with your notebook. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged. www.gateway.com...
  • Page 27 For more information about the power meter on your notebook, see “Monitoring the battery charge” on page 122. If the power meter does not show a full charge after 24 hours, contact Gateway Technical Support at www.gateway.com/support/contact. Warning Do not attempt to disassemble the AC adapter.

  • Page 28: Protecting From Power Source Problems

    If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. www.gateway.com...

  • Page 29: Starting Your Notebook

    Standby/Resume mode. For instructions on changing the power button mode, see “Changing power settings” on page 129. If you are starting your notebook for the first time, follow the on-screen instructions to set up your notebook. www.gateway.com Starting your notebook...

  • Page 30: Waking Up Your Notebook

    . Windows shuts down and turns off your notebook. If for some reason you cannot use the Turn Off Computer option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. www.gateway.com...

  • Page 31: Restarting (Rebooting) Your Notebook

    As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts. Restarting (rebooting) your notebook . A window opens that lets you close a program that End Task then release it. the bottom of your notebook. 10 seconds. www.gateway.com...

  • Page 32: Status Indicators

    Disc drive Diskette drive Caps lock Diskette drive Disc drive Hard drive Description The hard drive is in use. The CD, DVD, or recordable drive is in use. The 1.44 MB diskette drive is in use. www.gateway.com Pad lock Scroll lock...
  • Page 33 Caps Lock is turned on. Pad Lock Numeric keypad is turned on. For more information, see “System key combinations” on page 28. Scroll Lock Scroll Lock is turned on. For more information, see “System key combinations” on page 28. www.gateway.com Status indicators...

  • Page 34: Using The Keyboard

    You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a USB keyboard. Function keys/System keys Windows Navigation keys/Volume keys Numeric Application keypad www.gateway.com Arrow keys/LCD brightness keys...

  • Page 35: Key Types

    Windows. Press these keys to move the cursor up, down, right, or left. Press these colored keys in combination with the control the screen brightness. www.gateway.com Using the keyboard to perform actions in may open help. key to key to ) to perform a specific action.

  • Page 36: System Key Combinations

    Pause execution of a DOS program. (This function is only available in some programs.) Stop the currently running DOS program. (This function is only available in some programs.) Increase the brightness of the display. www.gateway.com...
  • Page 37 Mute the sound. Press the key combination again to restore the sound. For more information, see “Adjusting the volume” on page 81. Increase volume. For more information, see “Adjusting the volume” on page 81. Decrease volume. For more information, see “Adjusting the volume” on page 81. www.gateway.com Using the keyboard...

  • Page 38: Multi-Function Buttons

    “Programming the multi-function buttons” on page 152. Button E-mail Internet Help User-defined shortcut Internet E-mail Icon Press to... Open your e-mail program. Open your Web browser. Open online help. Open the program you assign to this key. www.gateway.com Help User-defined shortcut...

  • Page 39: Using The Ez Pad Touchpad

    Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a rocker switch. Left touchpad button Touchpad Rocker Right switch touchpad button www.gateway.com Using the EZ Pad touchpad...

  • Page 40: Using The Touchpad

    Move your finger around on the touchpad. If you run out of space and need to move the pointer farther, lift your finger, move it to the middle of the touchpad, then continue moving your finger. www.gateway.com...
  • Page 41 Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. www.gateway.com Using the EZ Pad touchpad...

  • Page 42: Connecting The Modem

    Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines. Start your notebook, then start your communications program. To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. www.gateway.com on the left...

  • Page 43: Connecting To A Wired Ethernet Network

    Insert one end of the network cable into the network jack side of your notebook. Insert the other end of the network cable into a network jack. Ask your network administrator to help you select the correct network jack. Connecting to a wired Ethernet network www.gateway.com on the left...

  • Page 44: Broadband Internet Connections

    For more information about port locations, see “Checking Out Your Gateway 400” on page 1. IEEE 1394 and USB ports support plug-and-play and hot swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port.

  • Page 45: Getting Help

    Getting Help This chapter tells you about additional information resources available to help you use your computer. Read this chapter to learn how to access: HelpSpot™ Online help Gateway Web site www.gateway.com...

  • Page 46: Helpspot

    Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. HelpSpot also has an area called Contact Gateway that helps you find the right resource at Gateway to answer your questions or help solve your problems.
  • Page 47 HelpSpot You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway computer, your touchpad, and other tasks, click the link on the HelpSpot Using your computer main page.

  • Page 48: Searching For A Topic

    Internet to search for and access these topics. Gateway.com Search - These topics are located on the Gateway Web site and contain the words you entered in the connected to the Internet to search for and access these topics.

  • Page 49: Helpspot Videos

    HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks. To play a HelpSpot video: To watch a video in HelpSpot, click page, then click a video title. The video plays. on the HelpSpot home Video Tutorials www.gateway.com HelpSpot...

  • Page 50: Online Help

    Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. Help www.gateway.com menu or by clicking...

  • Page 51: Gateway Web Site

    Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials and personalized information about your system. Visit the Gateway eSupport Web site at support.gateway.com. For more information about connecting to the Internet, see “Using the Internet”...

  • Page 52: Using Esupport

    The Account Info tab contains support for non-technical issues, like the status of your order or changing your account address. or click to walk through a step-by-step wizard to locate your drivers. to get a list of Gateway telephone Call Us www.gateway.com Look up my serial number...

  • Page 53: Windows Basics

    Windows Basics Read this chapter to learn how to: Use the Windows desktop Manage files and folders Work with documents Use shortcuts www.gateway.com...

  • Page 54: About The Windows Environment

    Your desktop may be different from this example, depending on how your computer is set up. Help and Support For more information about the Windows XP desktop, click Start, then click Help and Support. Type the keyword Windows desktop in the HelpSpot Search box www.gateway.com , then click the arrow.

  • Page 55: Using The Desktop

    Start menu. When www.gateway.com Using the desktop...

  • Page 56: Adding Icons To The Desktop

    For more information about the Windows XP Start menu, click Start, then click Help and Support. Type the keyword Windows Start menu in the HelpSpot Search box All Programs www.gateway.com , then click the arrow.

  • Page 57: Identifying Window Items

    This example shows the Local Disk (C:) window, which opens after you double-click the Title bar Menu bar . A shortcut icon for that Desktop (create shortcut) , then click the arrow. icon in the My Computer window. Local Disk (C:) www.gateway.com Identifying window items Close Maximize Minimize...
  • Page 58 Clicking an item on the menu bar starts an action such as Print or Save. For more information about windows in Windows XP, click Start, then click Help and Support. Type the keyword window in the HelpSpot Search box , then click the arrow. www.gateway.com...

  • Page 59: Working With Files And Folders

    Disk (C:) for the hard drive and 3½ Floppy (A:) for the diskette drive. You may also have more drives such as a CD, DVD, or recordable drive. To view the drives on your computer: Click , then click Start Drives on the Start menu. My Computer www.gateway.com Working with files and folders...

  • Page 60: Creating Folders

    Show the contents of this drive For more information about files and folders in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the HelpSpot Search box www.gateway.com , then click the arrow.
  • Page 61 For information about renaming folders, see “Shortcuts” on page 66. on the Start menu. Show the contents of this Show the contents of this folder . The new folder is created. Folder . The new folder name appears NTER www.gateway.com Working with files and folders Show , then click...

  • Page 62: Copying And Moving Files And Folders

    . A copy of the file or folder appears in the new location. www.gateway.com...
  • Page 63 Windows XP, click Start, then click Help and Support. Type the keyword copying files and folders or moving files and folders in the HelpSpot Search box , then click the arrow. www.gateway.com Working with files and folders...

  • Page 64: Deleting Files And Folders

    Windows XP, click Start, then click Help and Support. Type the keyword deleting files and folders in the HelpSpot Search box the arrow. icon. The Recycle Bin window opens and lists Recycle Bin . Windows returns the deleted files or folders Restore www.gateway.com , then click...

  • Page 65: Browsing For Files And Folders

    This is called browsing. icon on the desktop. The Recycle Bin window Recycle Bin . Windows asks you if you are sure Empty Recycle Bin www.gateway.com Working with files and folders , then click the arrow.
  • Page 66 Show the contents of this folder For more information about browsing for files and folders in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the HelpSpot Search box www.gateway.com Show , then click the arrow.

  • Page 67: Searching For Files

    Time period in which it was created or modified You can also combine search criteria to refine searches. Files and folders found using this utility can be opened, copied, cut, renamed, or deleted directly from the list in the results window. www.gateway.com Searching for files...

  • Page 68: Using The Windows Search Utility

    If you type all of the name, Search will list all files and folders of that name. If you type part of the name, Search will list all of the file and folder names containing the letters you typed. . The Search Results window opens. Click Search www.gateway.com...
  • Page 69 You can search by the: Date the file was created or modified. Size of the file. Type of file, such as a program or a text document. , then click the arrow. www.gateway.com Searching for files...

  • Page 70: Working With Documents

    Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document. ® WordPad. Similar procedures apply to other programs such , then click All Programs Accessories www.gateway.com on its menu bar. Help . Microsoft WordPad...

  • Page 71: Saving A Document

    Windows XP, click Start, then click Help and Support. Type the keyword saving in the HelpSpot Search box . The Save As dialog box opens. Save list, then click the folder where Save in box. File name , then click the arrow. www.gateway.com Working with documents...

  • Page 72: Opening A Document

    Open Look in For more information about opening documents in Windows XP, click Start, then click Help and Support. Type the keyword opening files in the HelpSpot Search , then click the arrow. www.gateway.com list, then click the folder you...

  • Page 73: Printing A Document

    For more information about printing documents in Support Windows XP, click Start, then click Help and Support. Type the keyword printing in the HelpSpot Search box . The Print dialog box opens. Print . The document prints. , then click the arrow. www.gateway.com Working with documents...

  • Page 74: Shortcuts

    For more information about Windows keyboard shortcuts in Windows XP, click Start, then click Help and Support. Type the keyword Windows keyboard shortcuts in the HelpSpot Search box the arrow. www.gateway.com key, . The HIFT ELETE , type the new name, then...

  • Page 75: Using The Internet

    World Wide Web. Read this chapter to learn how to: Set up and access an Internet account using ® America Online Connect to a Web site using a browser Download files from the Internet Send and receive e-mail using America Online www.gateway.com...

  • Page 76: Learning About The Internet

    Internet. Your computer connects to the Internet through an ISP. For the location of your modem and Ethernet jacks, see “Left side” on page 3. ISP Servers let you connect to the Internet and access your e-mail messages. www.gateway.com...

  • Page 77: Setting Up An Internet Account

    To set up an Internet account with America Online: Click Start All Programs Follow the on-screen instructions. After setting up your account, you can connect to the Internet and access your e-mail services. Setting up an Internet account , then click America Online www.gateway.com...

  • Page 78: Accessing Your Internet Account

    For general information about using Internet accounts in Windows XP, click Start, then click Help and Support. Type the keyword ISP in the HelpSpot Search box , then click the arrow. www.gateway.com...

  • Page 79: Using The World Wide Web

    You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link. To learn more about using the Web browser features, click in the menu bar. Help Link page Linked Web page www.gateway.com...

  • Page 80: Connecting To A Web Site

    To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com), then click - OR - On the current Web page, click a link to a Web site.

  • Page 81: Downloading Files

    For more information about downloading files in Support Windows XP, click Start, then click Help and Support. Type the keyword downloading files in the HelpSpot Search box on the browser address , then click the arrow. www.gateway.com Using the World Wide Web...

  • Page 82: Using E-Mail

    Type the subject of your e-mail in the Type the e-mail message. When finished, click e-mail address you specified. jdoe@aol.com User name Internet domain name Subject . Your e-mail is sent over the Internet to the Send Now www.gateway.com box.

  • Page 83: Checking Your E-Mail

    Help and For general information about using e-mail in Windows XP, Support click Start, then click Help and Support. Type the keyword e-mail in the HelpSpot Search box , then click the arrow. www.gateway.com Using e-mail...
  • Page 84 Chapter 5: Using the Internet www.gateway.com...

  • Page 85: Using Multimedia

    Use a CD or DVD drive Adjust the volume Play CDs Record and play audio files Use Windows Media Player Use MusicMatch Use a recordable drive to create CDs Play DVDs Capture video using the IEEE 1394 (also known as Firewire or i.Link) port www.gateway.com...

  • Page 86: Using The Diskette Drive

    (see “Status indicators” on page 24), then press the diskette eject button. Do not expose diskettes to water or magnetic fields. Exposure could damage the data on the diskette. Diskette slot , then click Start www.gateway.com Diskette eject button My Computer...

  • Page 87: Using The Cd Or Dvd Drive

    You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one of the following logos:...

  • Page 88: Inserting A Cd Or Dvd

    When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so that the name of the side you want to play is facing up. www.gateway.com Manual eject hole...

  • Page 89: Adjusting The Volume

    Control Panel is in Category View, click Click/Double-click the . The Sounds and Audio Devices Properties dialog box opens. Devices . The Control Panel window opens. If your Control Panel Sounds, Speech, and Audio Devices Adjust the system volume www.gateway.com Adjusting the volume Sounds and Audio...
  • Page 90 Windows XP, click Start, then click Help and Support. Type the keyword adjusting volume in the HelpSpot Search box . The Control Panel window opens. If your Control Panel Sounds, Speech, and Audio Devices Adjust the system volume www.gateway.com , then click the arrow. Sounds and Audio...
  • Page 91 Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, click Click X in the top-right corner of the window to close it. www.gateway.com Adjusting the volume area. in the window.

  • Page 92: Listening To Cds

    Windows Media Player Some music CDs have copy protection software. You may not be able to play these CDs on your computer. . You can also use MusicMatch Help . The Windows Media Player opens. www.gateway.com Windows Media Player , then Start...
  • Page 93 81. Help and For more information about playing CDs in Windows XP, Support click Start, then click Help and Support. Type the keyword playing CDs in the HelpSpot Search www.gateway.com (play). Volume , then click the arrow. Listening to CDs...

  • Page 94: Recording And Playing Audio

    Name the recording, specify the location where you want to save the recording, then click All Programs Accessories Entertainment Rewind Play Fast Forward Stop (stop). . The Save As dialog box opens. Save As . The recording is saved. Save www.gateway.com , then click Sound Record...
  • Page 95 Windows XP, click Start, then click Help and Support. Type the keyword recording audio or playing audio in the HelpSpot Search box click the arrow. . The Open dialog box opens. Open (play), then stop playing the file by www.gateway.com Recording and playing audio , then...

  • Page 96: Playing Audio And Video Files With The Windows Media Player

    , then click File Important , then click All Programs Windows Media Player Stop . The Open dialog box opens. Open If the menu bar does not appear, click the show menu button. www.gateway.com Help . The Video file information Video screen...

  • Page 97: Using Musicmatch

    You can use the MusicMatch program to play music CDs. Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer. Open (play), then stop playing the file by , then click the arrow. www.gateway.com Using MusicMatch...
  • Page 98 The first time you insert a music CD, the Audio CD dialog box opens. Click Play Audio CD using MUSICMATCH Jukebox opens, the CD begins playing, and the names of the music tracks appear in the playlist area. , then click www.gateway.com . MusicMatch...

  • Page 99: Creating Mp3 Music Files

    Jukebox - OR - If a dialog box does not open, click click MusicMatch Jukebox Record Play Audio CD using MUSICMATCH . The MusicMatch window opens. Start All Programs . The MusicMatch window opens. www.gateway.com Using MusicMatch , then MusicMatch...
  • Page 100 Click the record button. The Recorder window opens. Click to clear the check box for any track you do not want to record (rip). Click When a message appears that tells you the CD drive needs to be configured, click Track list www.gateway.com...

  • Page 101: Editing Track Information

    Enter information such as track title, lead artist, album, and genre. Click . The new track information appears in the MusicMatch playlist, music library, and recorder window. . The library window opens. My Library www.gateway.com Using MusicMatch . The Edit Track Tag(s)

  • Page 102: Building A Music Library

    Internet, MP3 files that you download are automatically added to your music library. Caution During the download process, MP3 files may become corrupt. If you are having trouble listening to, or working with, a downloaded file, try downloading the file again. www.gateway.com...

  • Page 103: Changing The Music Library Display Settings

    To change the music library display settings: In MusicMatch, click opens. Click the Music Library Click the categories that you want to display in the columns, then click , then click . The Settings dialog box Options Settings tab. www.gateway.com Using MusicMatch...

  • Page 104: Listening To Internet Radio

    - OR - To play another Internet radio station, click appropriate category in the Station Selector, the radio station, then click (play). MusicMatch connects to the station and plays the audio. . The Radio window opens. Broadcast Stations www.gateway.com , the...

  • Page 105: Using Advanced Features

    If you record copyrighted material on a CD, you need permission from the copyright owner. Otherwise, you may be violating copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, contact your legal advisor. www.gateway.com Using a recordable drive...
  • Page 106 Project Selector make a data CD dataCD project Create a CD using Roxio Easy CD Creator . The Select a Project window opens. Start All Programs . The Select a Project window opens. www.gateway.com Roxio Easy CD Creator...
  • Page 107 CD are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.com Using a recordable drive , then click .
  • Page 108 Click the file you want to record (hold down the C you click to select multiple files) in the Source pane, then click After you have added all of your files, click dialog box opens. record . The Record CD Setup record Start Recording www.gateway.com or S key when HIFT...

  • Page 109: Creating Music Cds

    Important Some CDs have copy protection software. You cannot create MP3 files from these CDs and you may not be able to listen to these CDs on your computer. , then click the arrow. www.gateway.com Using a recordable drive...
  • Page 110 CD players, use a CD-R disc. Create a CD using Roxio Easy CD Creator . The Select a Project window opens. Start All Programs . The Select a Project window opens. musicCD project www.gateway.com Roxio Easy CD Creator...
  • Page 111 CD are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.com , then click make a music CD...
  • Page 112 CD project. You can add up to 99 tracks and files, or up to 650 MB (74-minute CD) or 700 MB (80-minute CD) of tracks and files to a music CD project. www.gateway.com or S key when...

  • Page 113: Copying Cds

    If you are uncertain about your rights, contact your legal advisor. Start Recording . When the recording is complete, you may see a Record , then click the arrow. www.gateway.com Using a recordable drive . The Record record...
  • Page 114 Project Selector Take no action Create a CD using Roxio Easy CD Creator . The Select a Project window opens. Start All Programs . The Select a Project window opens. CD copier CD copier www.gateway.com Roxio Easy CD Creator...
  • Page 115 Help and For more information about copying CDs in Windows XP, Support click Start, then click Help and Support. Type the keyword copying CDs in the HelpSpot Search www.gateway.com , then click CD copier CD copier Copy tab, click the arrow button to open the...

  • Page 116: Playing A Dvd

    For more information about playing DVDs in Windows XP, click Start, then click Help and Support. Type the keyword playing DVDs in the HelpSpot Search , then click the arrow. www.gateway.com , then Start All Programs , then Start All Programs (play).

  • Page 117: Capturing Video

    CD or DVD drive and follow the instructions in the setup wizard. For more information on using Pinnacle Expression, see its online help and the online guide located on the program CD. , then click Pinnacle Expression www.gateway.com Capturing video Pinnacle Expression...
  • Page 118 Chapter 6: Using Multimedia www.gateway.com...

  • Page 119: Sending And Receiving Faxes

    Internet while sending and receiving faxes. Help and For more information about sending and Support receiving faxes in Windows XP, click Start, then click Help and Support. Type the keyword Fax in the HelpSpot Search box click the arrow. , then www.gateway.com...

  • Page 120: Installing And Configuring Fax

    . The Control Panel window opens. Control Panel Add and Remove Programs Add/Remove Windows Components , then click Next to exit the Windows Components Wizard. to close the Add or Remove Programs dialog box. www.gateway.com Install . The Add or Remove Programs . The Windows...
  • Page 121 . The Transmitting Subscriber Identification (TSID) screen opens. Next Accessories Communications . The Select Device for Sending or Receiving Faxes Please select the fax device check box. Enable Receive www.gateway.com Installing and configuring Fax , then click . The Sender Next list, then click the...
  • Page 122 Next Click Finish Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers. . This identifier information is Next . The Configuration Summary screen opens. www.gateway.com...

  • Page 123: Sending A Simple Fax

    When you have entered all your recipients, click Cover Page screen opens. Accessories Communications Next www.gateway.com Sending a simple fax , then click Send . The Recipient Next Use dialing rules...

  • Page 124: Setting Up Your Cover

    Note All Programs Accessories Communications . The Cover Page-Fax Cover Page Editor opens. If the Cover menu, then move them to the appropriate Insert www.gateway.com , then click the cover page area. . The Schedule screen Next , then click...

  • Page 125: Faxing From Programs

    , then click File . The Print dialog box opens. Print list, then click the Name . The Send Fax Wizard opens. , then click File www.gateway.com Faxing from programs . The Save Save As printer. . The Print dialog box Print...

  • Page 126: Receiving And Viewing A Fax

    , then double-click the fax you want to view. The Inbox Start All Programs . The Fax Console opens. Fax Console , then right-click the fax you want to cancel. to cancel the fax. www.gateway.com list, then click the printer. , then click Accessories Communications...

  • Page 127: Automatically Retry Sending A Fax

    . The Control Panel window opens. Control Panel . The Printers and Faxes window . The Fax Properties dialog box opens. Properties tab, then click . The Modem dialog box opens. Properties www.gateway.com Automatically retry sending a fax Printers and Other Hardware Printers and Faxes...

  • Page 128: Automatically Cancelling A Fax

    . The Fax Properties dialog box opens. Properties tab, then click Properties tab. Automatically delete failed faxes after www.gateway.com Printers and Other Hardware . The Printers and Faxes window Printers and Faxes . The Modem dialog box opens. check box and specify...

  • Page 129: Managing Power

    Read this chapter to learn how to: Check and recharge the battery Recalibrate the battery Change batteries Extend the life of the battery by conserving battery power and using alternate power sources Change power-saving settings www.gateway.com...

  • Page 130: Monitoring The Battery Charge

    TATUS This LED only lights up when the notebook is connected to AC power. For the location of the battery charge indicator, see “Front” on page 2. www.gateway.com or battery icon in the taskbar. button.

  • Page 131: Recharging The Battery

    AC power. While the battery is recharging, the battery charge indicator turns orange and the battery icon in the taskbar has a lightning bolt Important If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button. www.gateway.com Recharging the battery...

  • Page 132: Recalibrating The Battery

    When the recalibration has finished, the message “Press [Esc] key to exit” appears. Press E . The battery charge indicator now displays an accurate battery charge. If the battery charge indicator does not show an accurate charge, contact Gateway Technical Support. menu. , then select menu, then highlight Exit Saving Changes NTER Do not interrupt the battery recalibration process.

  • Page 133: Changing The Battery

    Warning Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway 400SD4 battery. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
  • Page 134 Slide the battery release latch and lift the battery out of the bay. Place a recharged battery into the bay and press down until it snaps into place. Turn your notebook over. Open the LCD panel and press the power button. www.gateway.com...

  • Page 135: Extending Battery Life

    Save the battery for times when you cannot use a power adapter. To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones. www.gateway.com Extending battery life...

  • Page 136: Changing Power Modes

    Enter Standby mode Enter Hibernate mode (must be enabled) In Standby or Exit Standby or Hibernate mode Hibernate mode ...then Press TANDBY Click Start, then click Turn Off Computer. Press and hold , then click Hibernate. HIFT Press the power button. www.gateway.com...

  • Page 137: Changing Power Settings

    Alarms can alert you when the battery charge is low. Advanced power settings let you assign different power saving modes to the power button and Standby system key. You can also select which power saving mode is activated when you close the LCD panel. www.gateway.com...

  • Page 138: Changing The Power Scheme

    Set the timers, then save your custom power scheme by clicking and typing a name for the scheme. Click . The Control Panel window opens. If your Control Panel Performance and Maintenance icon. The Power Options Properties Power Options Power Schemes www.gateway.com list, then click the power Save As...

  • Page 139: Changing Alarm Options

    Click the Alarms Adjust the alarm settings. Click , then click the arrow. . The Control Panel window opens. If your Control Panel Performance and Maintenance icon. The Power Options Properties Power Options tab. www.gateway.com Changing power settings...

  • Page 140: Changing Advanced Settings

    Type the keyword alarm options in the HelpSpot Search , then click the arrow. . The Control Panel window opens. If your Control Panel Performance and Maintenance icon. The Power Options Properties Power Options tab. Power buttons www.gateway.com list, then click the power...

  • Page 141: Activating And Using Hibernate Mode

    Control Panel is in Category View, click Click/Double-click the dialog box opens. Click the Hibernate , then click the arrow. . The Control Panel window opens. If your Control Panel Performance and Maintenance icon. The Power Options Properties Power Options tab. www.gateway.com Changing power settings...
  • Page 142 HIFT For more information about using Hibernate mode in Windows XP, click Start, then click Help and Support. Type the keyword hibernate in the HelpSpot Search box , then click the arrow. www.gateway.com . Hibernate mode is Apply Power list,...

  • Page 143: Travel Tips

    Protecting your notebook from loss and theft Managing your notebook’s power efficiently Tips & Tricks To access the contents of this guide while you are traveling, click Start, All Programs, then click Gateway Utilities. You can also download an electronic copy from www.gateway.com/support/manlib/. www.gateway.com...

  • Page 144: Modem

    IEEE 802.11b (also known as wireless Ethernet or Wifi) and Bluetooth communication devices are examples of devices which use wireless to communicate. For instructions on how to turn off your wireless device, see “Turning your wireless Ethernet on or off” on page 167. www.gateway.com...

  • Page 145: Files

    The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service. Call Gateway Technical Support for instructions. www.gateway.com...

  • Page 146: Power

    , then press E Set User Password then press E Password on boot, , then press E Enabled NTER . When you start your computer, you are www.gateway.com Set Supervisor Password and follow the NTER NTER menu, then select Exit...

  • Page 147: Additional Tips

    USB ports. Take a network cable if you need to connect to a network. Some hotels provide Internet connectivity only through their network. Take your System Restoration CDs in case you need to install an additional driver or software. www.gateway.com...
  • Page 148 Chapter 9: Travel Tips www.gateway.com...

  • Page 149: Customizing Your Computer

    Windows. Read this chapter to learn how to: Change screen and display settings Change the background and screen saver Adjust the touchpad settings Program the multi-function buttons on the keyboard Add, change, and switch user accounts in Windows XP www.gateway.com...

  • Page 150: Adjusting The Screen And Desktop Settings

    To change the color depth: Click , then click Start Control Panel is in Category View, click Click/Double-click the . The Control Panel window opens. If your Control Panel Appearance and Themes icon. The Display Properties dialog box opens. Display www.gateway.com...

  • Page 151: Adjusting The Screen Resolution

    The higher the resolution, the smaller individual components of the screen (such as icons and menu bars) appear. Adjusting the screen and desktop settings tab. Color quality , then click www.gateway.com list, then click Colors , then click...
  • Page 152 , then click For more information about adjusting screen resolution in Windows XP, click Start, then click Help and Support. Type the keyword changing screen resolution in the HelpSpot Search box the arrow. www.gateway.com , then click...

  • Page 153: Changing The Colors On Your Windows Desktop

    Control Panel is in Category View, click Click/Double-click the Click the Appearance Adjusting the screen and desktop settings . The Control Panel window opens. If your Control Panel Appearance and Themes icon. The Display Properties dialog box opens. Display tab. www.gateway.com...

  • Page 154: Changing The Desktop Background

    , type a name for the new theme, then click . The Control Panel window opens. If your Control Panel icon. The Display Properties dialog box opens. Display www.gateway.com list, click the color scheme list, then click the item you twice. Appearance and Themes...
  • Page 155 For more information about changing the desktop Support background, click Start, then click Help and Support. Type the keyword changing desktop background in the HelpSpot Search box the arrow. www.gateway.com Adjusting the screen and desktop settings list. Background list, then click Stretch...

  • Page 156: Selecting A Screen Saver

    If the Settings button is not available, you cannot customize the screen saver you selected. . The Control Panel window opens. If your Control Panel Appearance and Themes icon. The Display Properties dialog box opens. Display tab. list, then click the screen Screen Saver Settings www.gateway.com , then make your...
  • Page 157 Help and For more information about selecting a screen saver in Support Windows XP, click Start, then click Help and Support. Type the keyword screen savers in the HelpSpot Search www.gateway.com Adjusting the screen and desktop settings check box. box. Wait...

  • Page 158: Changing The Touchpad Settings

    To change your touchpad settings: Click , then click Start Control Panel is in Category View, click Click/Double-click the . The Control Panel window opens. If your Control Panel Printers and Other Hardware icon. The Mouse Properties dialog box opens. Mouse www.gateway.com...
  • Page 159 More Features To assign a function to the rocker switch, click the an arrow button to open a want. www.gateway.com Changing the touchpad settings Button Actions list, then click the action you Rocker Switch...

  • Page 160: Programming The Multi-Function Buttons

    Windows XP, click Start, then click Help and Support. Type the keyword mouse settings in the HelpSpot Search , then click the arrow. . The Control Panel window opens. If your Control Panel Multi-function Keyboard to select another program. www.gateway.com Switch to Classic View icon. The Gateway again.

  • Page 161: Adding And Modifying User Accounts

    For more information about user accounts in Windows XP, Support click Start, then click Help and Support. Type the keyword user accounts in the HelpSpot Search Adding and modifying user accounts Control Panel icon. The User Accounts window User Accounts , then click the arrow. www.gateway.com...
  • Page 162 Click the user account that you want to use. When you switch between user accounts, any programs that were running for the previous user continue to run. . The Log Off Windows dialog box opens. Log Off . The Windows Welcome screen opens. www.gateway.com...

  • Page 163: Networking Your Computer

    Read this chapter to learn about: Benefits of using a network in your home, small office, or home office Types of network connections Purchasing additional network equipment Installing and configuring your notebook for Ethernet networking Turning wireless Ethernet on and off www.gateway.com...

  • Page 164: Benefits Of Networking

    Search box For more information about sharing network drives in Windows XP, click Start, then click Help and Support. Type the keyword sharing network drives in the HelpSpot Search box the arrow. www.gateway.com , then click the arrow. , then click...

  • Page 165: Sharing Peripheral Devices

    Windows XP, click Start, then click Help and Support. Type the keyword games or network games in the HelpSpot Search box the arrow. , then click the arrow. , then click the arrow. www.gateway.com Benefits of networking , then click...

  • Page 166: Selecting A Network Connection

    Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connection.

  • Page 167: Using A Wired Ethernet Network

    Ethernet jacks) Install an Ethernet router, switch, or hub Tips & Tricks If you are connecting just two computers, you can eliminate the router, switch, or hub and use a special crossover cable. Using a wired Ethernet network www.gateway.com...

  • Page 168: Example Wired Ethernet Network

    To add the ability to access a wireless Ethernet network to your wired Ethernet network, connect an access point to the router, switch, or hub. For more information about accessing a wireless Ethernet, see “Using a wireless Ethernet network” on page 162. www.gateway.com...

  • Page 169: Equipment You Need For A Wired Ethernet Network

    Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). A mixture of components rated at different speeds will result in your network running at the speed of the slowest rated component. Using a wired Ethernet network www.gateway.com...

  • Page 170: Using A Wireless Ethernet Network

    (see “Identifying your model” on page 11). The speed of a wireless network is related to signal strength. Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, floors, and doors. www.gateway.com...

  • Page 171: Example Access Point Wireless Ethernet Network

    If you want to access a wireless Ethernet network from your wired Ethernet network, connect an access point to the router, switch, or hub. For more information about accessing a wired Ethernet, see “Using a wired Ethernet network” on page 159. Using a wireless Ethernet network Access point www.gateway.com...

  • Page 172: Equipment You Need For An Access Point Wireless Ethernet Network

    IEEE 802.11a and IEEE 802.11b use different radio frequencies. All wireless Ethernet components should use the same frequency. Some wireless devices can broadcast and receive signals on both frequencies. A combination of IEEE 802.11a and IEEE 802.11b components will not work. www.gateway.com...

  • Page 173: Example Peer-To-Peer Wireless Ethernet Network

    This type of network does not include access into a wired network or the Internet. You can create this type of network to quickly move files from one computer to another. Using a wireless Ethernet network www.gateway.com...

  • Page 174: Equipment You Need For A Peer-To-Peer Wireless Ethernet Network

    For more information For more information about purchasing equipment for your home or office Ethernet network, discuss your particular needs with your Gateway store representative. In addition, several books and Internet sites are dedicated to networking. See these sources for more information about networking your home or office with wired or wireless Ethernet.

  • Page 175: Using Your Notebook On A Network

    A guide in .PDF format has been included on your hard drive that provides instructions for installing and configuring both wired and wireless Ethernet networking on your notebook. To access this guide, click then click Gateway Utilities Turning your wireless Ethernet on or off Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft.
  • Page 176 Chapter 11: Networking Your Computer www.gateway.com...

  • Page 177: Moving From Your Old Computer

    Read this chapter to learn about: Using the Windows XP Files and Settings Transfer Wizard Transferring files Transferring Internet settings Installing your old printer or scanner Installing your old programs www.gateway.com...

  • Page 178: Using The Windows Xp Files And Settings Transfer Wizard

    For more information about using the Files and Settings Transfer Wizard in Windows XP, click Start, then click Help and Support. Type the keyword using transfer wizard in the HelpSpot Search box www.gateway.com , then click Files and , then click the arrow.

  • Page 179: Transferring Files

    Copy your personal data files to removable media or to another computer on your network. , then click Start My Documents drive icon. folder. The My Documents window opens My Documents www.gateway.com Transferring files . The My Documents...
  • Page 180 For more information about finding files in Windows XP, click Start, then click Help and Support. Type the keyword searching for files in the HelpSpot Search box click the Full-text Search Matches button. www.gateway.com . The Search Results window Start Find Search...

  • Page 181: Transferring Internet Settings

    Windows XP, click Start, then click Help and Support. Type the keyword Internet connection in the HelpSpot Search box Accessories Communications . The New Connection wizard opens. www.gateway.com Transferring Internet settings , then click , then click the arrow.

  • Page 182: Transferring Your E-Mail And Address Book

    USB devices may have special installation instructions. See your USB device’s installation guide. For information about restoring your computer’s previous settings in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search , then click the arrow. www.gateway.com...

  • Page 183: Installing A Parallel Port Printer

    Installing your old printer or scanner . The Control Panel window opens. If your Control Panel Printers and Other Hardware Printers and Faxes Printers . The Add Printer wizard opens. , then click the arrow. www.gateway.com icon, then click Add a...

  • Page 184: Installing Your Old Programs

    For more information about restoring your computer’s previous settings in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search , then click the arrow. www.gateway.com menus, Start Programs...

  • Page 185: Maintaining Your Computer

    This chapter provides basic information about maintaining your computer hardware and software. Read this chapter to learn how to: Care for your computer Create an emergency startup diskette Protect your computer from viruses Manage hard drive space Back up files Clean your computer www.gateway.com...

  • Page 186: Caring For Your Computer

    Manage hard drive space Clean up hard drives Scan hard drive for errors Defragment hard drive Back up files Immediately Monthly When needed after purchase www.gateway.com See... page 180 page 182 page 185 page 186 page 187 page 189 page 191...
  • Page 187 Maintenance task Recalibrate the battery Clean computer case Clean keyboard Clean computer screen Clean mouse Immediately Monthly When needed after purchase www.gateway.com Caring for your computer See... page 124 page 193 page 194 page 194 page 194...

  • Page 188: Creating An Emergency Startup Diskette

    . The My Computer window opens. My Computer , then click 3½ Floppy (A:) Format Create an MS-DOS startup disk www.gateway.com . The Format 3½ Floppy (A:) check box, then click Start . Windows copies files to the...
  • Page 189 Slide the write-protect tab up to prevent the diskette from being erased or infected by viruses. Not write- Write- protected protected Store your emergency startup diskette in a safe place with your other backup software media. www.gateway.com Creating an emergency startup diskette...

  • Page 190: Protecting Your Computer From Viruses

    AntiVirus program to check files and programs that are For more information about protecting your computer against viruses in Windows XP, click Start, then click Help and Support. Type the keyword viruses in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 191 Scan for viruses Click Scan for Viruses Scan Click the type of scan you want to make in the Scan area, then under Actions, click Scan Protecting your computer from viruses , then click Norton AntiVirus www.gateway.com Norton AntiVirus 2002...
  • Page 192 . The LiveUpdate wizard opens. AntiVirus Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. When the program has finished, click All Programs Norton AntiVirus www.gateway.com , then click LiveUpdate - Norton Finish...

  • Page 193: Managing Hard Drive Space

    To check hard drive space: Click , then click Start Right-click the drive that you want to check for available file space, then click . Drive space information appears. Properties . The My Computer window opens. My Computer www.gateway.com Managing hard drive space...

  • Page 194: Using Disk Cleanup

    For more information about file types you can delete, read the descriptions in the Disk Cleanup dialog box. Click , then click . The My Computer window opens. My Computer . The Properties dialog box opens at the Properties . The Disk Cleanup dialog box opens. www.gateway.com...

  • Page 195: Checking The Hard Drive For Errors

    Right-click the hard drive that you want to check for errors, for example Local Disk (C:), then click , then click the arrow. . The My Computer window opens. My Computer . The Properties dialog box opens. Properties www.gateway.com Managing hard drive space...
  • Page 196 For more information about checking the hard drive for errors in Windows XP, click Start, then click Help and Support. Type the keyword checking for disk errors in the HelpSpot Search box the arrow. www.gateway.com . For help, press Start , then click...

  • Page 197: Defragmenting The Hard Drive

    , then click Start Right-click the hard drive that you want to defragment, for example Local Disk (C:), then click . The My Computer window opens. My Computer . The Properties dialog box opens. Properties www.gateway.com Managing hard drive space...
  • Page 198 Disk For more information about defragmenting the hard drive in Windows XP, click Start, then click Help and Support. Type the keyword defragmenting in the HelpSpot Search www.gateway.com Defragment , then click the arrow.

  • Page 199: Backing Up Files

    For more information, see “Using a recordable drive” on page 97. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit our Web site at www.gateway.com.

  • Page 200: Using The Scheduled Task Wizard

    Important All Programs Accessories System Tools icon. The Scheduled Task Wizard Add Scheduled Task Your computer must be on during scheduled tasks. If your computer is off, scheduled tasks will not run. www.gateway.com , then click Scheduled...

  • Page 201: Cleaning Your Computer

    With your computer turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do not attempt to clean dust from the inside your computer. www.gateway.com Cleaning your computer , then click...

  • Page 202: Cleaning The Keyboard

    For a video tutorial about cleaning the mouse in Windows XP, click Start, then click Help and Support. Type the keyword Video tutorials in the HelpSpot Search , then click the arrow. Click Cleaning the mouse. www.gateway.com...
  • Page 203 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers Replace the mouse ball and lock the retaining ring into place. www.gateway.com Cleaning your computer...
  • Page 204 Chapter 13: Maintaining Your Computer www.gateway.com...

  • Page 205: Restoring Software

    Restoring Software Read this chapter to learn how to: Reinstall device drivers Update device drivers Reinstall programs Reinstall Windows www.gateway.com...

  • Page 206: Using The Restoration Cds

    Chapter 14: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled at the factory. Important Before you try to fix a problem by reinstalling software from...

  • Page 207: Reinstalling Device Drivers

    To reinstall device drivers: Insert the red Gateway CD into the CD, DVD, or recordable drive. If the program starts automatically, go to Step 5. - OR - If the program does not start automatically, go to Step 2.
  • Page 208 Chapter 14: Restoring Software If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking . The Gateway Driver and Application Recovery program starts and Continue Drivers and Application Recovery Select a single device driver to reinstall.

  • Page 209: Updating Device Drivers

    (see “Identifying your model” on page 11). To update device drivers: Insert the red Gateway CD into the CD, DVD, or recordable drive. If the program starts automatically, go to Step 5. - OR - If the program does not start automatically, go to Step 2.
  • Page 210 Chapter 14: Restoring Software If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking . The Gateway Driver and Application Recovery program starts and Continue Drivers and Application Recovery...

  • Page 211: Reinstalling Programs

    Open your CD, DVD, or recordable drive). Click If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking . The Gateway Driver and Application Recovery program starts and...
  • Page 212 Windows XP, click Start, then click Help and Support. Type the keyword installing programs in the HelpSpot Search box , then click Control Panel Add or Remove Programs and follow the on-screen instructions. Change/Remove www.gateway.com , then click the arrow.

  • Page 213: Reinstalling Windows

    To reinstall Windows XP and the device drivers: Warning Back up your personal files before you use this option. All files on your computer will be deleted! Insert the red Gateway CD into the CD, DVD, or recordable drive. Restart your computer. Select 2. Boot from CD-ROM Select a language option.
  • Page 214 Select a language option. Select 2. Automated installation of Windows XP When prompted, remove the red Gateway CD and insert the blue Operating System CD into the CD, DVD, or recordable drive, then press any key to continue. When prompted, accept the License Agreement by pressing Y.

  • Page 215: Upgrading Your Notebook

    Upgrading Your Notebook This chapter provides information about adding hardware devices to your notebook. Read this chapter to learn how to: Add and remove PC Cards Add and replace memory Replace the hard drive www.gateway.com...

  • Page 216: Adding And Removing A Pc Card

    PC Card manufacturer’s documentation for further information. To insert a PC Card: Push the card firmly into the lower part of the PC Card slot label-side up until the outer edge of the card is flush with the side of your notebook. www.gateway.com...
  • Page 217 Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. Adding and removing a PC Card icon in the taskbar, the PC Card name, then button. www.gateway.com...

  • Page 218: Preventing Static Electricity Discharge

    To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook and unplug the power cord and modem and network cable before opening the case. To prevent risk of electric shock, do not insert any object into the vent holes of the notebook. www.gateway.com...
  • Page 219 Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection. Always hold components by their edges. Avoid touching the edge connectors. Never slide components over any surface. www.gateway.com...

  • Page 220: Adding Or Replacing Memory

    Inline Memory Modules). The modules are available in various capacities and any module can be placed in any available slot. Use only memory modules designed for the Gateway 400SD4 for upgrading your memory. Memory To add or replace memory modules: Follow the instructions under “Preventing static electricity discharge”...
  • Page 221 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. Pull the memory module out of the slot. www.gateway.com Adding or replacing memory...
  • Page 222 Replace the memory bay cover and tighten the cover screw. Insert the battery, then turn your notebook over. Connect the power adapter and modem and network cables, then turn on your notebook. Use only memory modules designed for the Gateway 400SD4. www.gateway.com...

  • Page 223: Replacing The Hard Drive Kit

    Turn off your notebook, disconnect the AC adapter and modem and network cables. Turn your notebook over so that the bottom is facing up. Remove the battery. For more information, see “Changing the battery” on page 125. www.gateway.com Replacing the hard drive kit Hard drive...
  • Page 224 Chapter 15: Upgrading Your Notebook Remove the hard drive kit screws. Slide the hard drive kit away from the connector. Hard drive screws www.gateway.com...
  • Page 225 Replace the screws that secure the hard drive kit to your notebook. Insert the battery and turn your notebook over. Connect the power adapter and modem and network cables, then turn on your notebook. www.gateway.com Replacing the hard drive kit...
  • Page 226 Chapter 15: Upgrading Your Notebook www.gateway.com...

  • Page 227: Troubleshooting

    Troubleshoot typical hardware and software problems Get telephone support Use automated troubleshooting systems Get tutoring and training If the suggestions in this chapter do not correct the problem, see “Getting Help” on page 37 for more information about how to get help. www.gateway.com...

  • Page 228: Safety Guidelines

    Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. www.gateway.com...

  • Page 229: First Steps

    Make sure that your hard drive is not full. If an error message appears on the screen, write down the exact message. The message may help Gateway Technical Support in diagnosing and fixing the problem. If you added or removed modules or peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.

  • Page 230: Troubleshooting

    “Left side” on page 3. If you are using powered speakers, make sure that they are plugged in and turned on. Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. www.gateway.com...
  • Page 231 If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional code may not match. Make sure that the InterVideo program has been installed on your notebook. See “Playing a DVD” on page 108 for more information. www.gateway.com...

  • Page 232: Cleaning Cds Or Dvds

    For more information about IRQs in Windows XP, click Start, then click Help and Support. Type the keyword IRQs in the HelpSpot Search box , then click the arrow. www.gateway.com . The Control Panel window opens. Performance and tab, then click...

  • Page 233: Diskette Drive

    Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. Run Error checking on the diskette. For more information, see “Checking the hard drive for errors” on page 187. If errors are detected and corrected, try using the diskette again. www.gateway.com Troubleshooting Disable...

  • Page 234: Display

    For more information about changing the screen resolution in Windows XP, click Start, then click Help and Support. Type the keyword screen resolution in the HelpSpot Search box www.gateway.com NTER , then click the arrow.

  • Page 235: File Management

    LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected.

  • Page 236: Internet

    All deleted files will be lost when you empty the Recycle Bin. For more information about file management in Windows XP, click Start, then click Help and Support. Type the keyword file management in the HelpSpot Search box www.gateway.com , then click the arrow. NTER...
  • Page 237 The condition of the Internet computers to which you connect and the number of users accessing those computers The complexity of graphics and multimedia on Web pages Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your notebook www.gateway.com Troubleshooting , then click...

  • Page 238: Keyboard

    For more information, see “Adding or replacing memory” on page 212. Use PC Doctor or a third-party diagnostic program to help determine if a memory module is failing. For more information, see “Adding or replacing memory” on page 212. www.gateway.com...

  • Page 239: Modem

    Click the location from which you are dialing, then click Make sure that all settings are correct. , then click the arrow. . The Control Panel window opens. Control Panel Phone and Modem Options tab. www.gateway.com Troubleshooting Printers and Other icon, then click the Edit...
  • Page 240 ISP limitations, may lower the speed even further. For more information about dialing properties in Windows XP, click Start, then click Help and Support. Type the keyword dialing in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 241 Internet. The server cannot be accessed Mondays from 8:00 a.m. to 12:00 p.m. CT. To access the gateway.your.way dial-up server: Insert the red Gateway CD into the CD or DVD drive. Click , then click...
  • Page 242 Windows XP, click Start, then click Help and Support. Type the keyword modem troubleshooting in the HelpSpot Search box the arrow. www.gateway.com . The Control Panel window opens. Printers and Other icon, then click the . The Modem Properties dialog .

  • Page 243: Mouse

    Type the keyword mouse troubleshooting in the HelpSpot Search box the arrow. . The Control Panel window opens. Control Panel Phone and Modem Options tab, then adjust the Speaker volume www.gateway.com Troubleshooting Printers and Other icon, then click the Properties control. , then click...

  • Page 244: Networks

    The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Technical Support for instructions. PC Cards You installed a PC Card and now your notebook is having problems Make sure that you have correctly installed required software for the PC Card.

  • Page 245: Power

    Make sure that the power cable is plugged into an AC power source. The printer is on but will not print Check the cable between the printer and your notebook. Make sure that it is connected to the correct port. www.gateway.com Troubleshooting...
  • Page 246 Set as Default Printer t, then click Star Control Panel Printers and Faxes Use Printer Offline www.gateway.com . The Control Panel window opens. Printers and Other icon. The Printers and Faxes . The Control Panel window opens. Printers and Other icon.

  • Page 247: Sound

    Windows XP, click Start, then click Help and Support. Type the keyword sound troubleshooter in the HelpSpot Search box , then click the arrow. controls are turned off. For more information, see , then click the arrow. www.gateway.com Troubleshooting...

  • Page 248: Video

    Chapter 16: Troubleshooting Video The external monitor is not working Make sure that you have pressed F monitor option. Make sure that the monitor power is turned on and that the video cable is correctly connected. +LCD/CRT to activate the external www.gateway.com...

  • Page 249: Telephone Support

    If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.

  • Page 250: Telephone Numbers

    Chapter 16: Troubleshooting Telephone numbers Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. Telephone numbers...

  • Page 251: Tutoring And Training

    Start, then click Help and Support. Type the keyword practice in the HelpSpot Search box Tutoring For help on using hardware or software that came with your Gateway notebook, contact Gateway's fee-based tutorial hotline: 800-229-1103 (rate charged per minute; charged to a major credit card) 900-555-4695 (rate charged per minute;...

  • Page 252: Training

    Chapter 16: Troubleshooting Training Gateway provides the following in-person and computerized training: Resource Service description In-Store Training at Our friendly and knowledgeable software Gateway stores trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint.

  • Page 253: A Safety, Regulatory, And Legal Information

    Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 254 The system does not operate properly when the operating instructions are followed. The system was dropped or the cabinet is damaged. The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Caution Do not use Gateway products in areas classified as hazardous locations.

  • Page 255: Regulatory Compliance Statements

    Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
  • Page 256 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. Only use drivers approved for the country in which the device will be used.

  • Page 257: United States Of America

    These accessories are required to be used in order to ensure compliance with FCC rules. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. www.gateway.com...
  • Page 258 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com...
  • Page 259 Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement. www.gateway.com...
  • Page 260 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. www.gateway.com...
  • Page 261 Ringer Equivalence Numbers of all the devices does not exceed 5. To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate. www.gateway.com...
  • Page 262 RF exposure limits as set by SCT. Unintentional emitter At this time there are no mandatory requirements for Unintentional Emitters. However, this device does comply with multiple requirements for other countries and regions as listed on the system label and in the user’s manual. www.gateway.com...

  • Page 263: Laser Safety Statement

    Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 264 BackPack, SERVE-TO-ORDER, Server Watchdog, SpotShop, Spotshop.com, and Your:)Ware are trademarks of Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation.

  • Page 265: Index

    Index AC adapter connecting connector damaged defective international adapters access point accessories safety precautions accounts America Online user ad hoc networking adding icons to desktop user accounts See also installing airplane power adapter alarms America Online application key arrow keys AU file audio headphone jack...
  • Page 266 using while traveling cable modem camera See digital camera See digital video camera Caps Lock indicator capturing video cards adding PC Card eject button inserting PC Card installing reinstalling removing PC Card replacing slots troubleshooting carrying case adding tracks to your library cleaning copying creating data CD...
  • Page 267 USB port digital video camera connecting IEEE 1394 port directional keys Disk Cleanup Disk Defragmenter diskette creating startup inserting troubleshooting using write-protect diskette drive eject button status indicator using display settings switching troubleshooting documentation Gateway Web site help...
  • Page 268 HelpSpot online help documents creating opening printing saving double-clicking downloading dragging drivers reinstalling updating drives backing up files CD-RW checking for errors checking for free space defragmenting deleting files diskette DVD/CD-RW hard drive identifying drive types replacing hard drive sharing status indicators troubleshooting types...
  • Page 269 Gateway eSupport model number serial number Web address Web site gateway.your.way dial-up server hard drive backing up files checking for errors checking for free space defragmenting indicator installing replacing scanning for errors scheduling tasks...
  • Page 270 hyperlinks i.Link port IEEE 1394 port IEEE 802.11a using while traveling IEEE 802.11b using while traveling indicators See status indicators inkjet printer installing battery cards device drivers devices digital camera digital video camera drivers hard drive InterVideo DVD player memory Microsoft Fax PC Cards peripheral devices...
  • Page 271 Scroll Lock Standby Status system system key combinations toggle display volume control Windows label internal wireless Microsoft Certificate of Authenticity (COA) model number serial number wireless networking laser printer latch battery LCD panel release LCD brightness system keys LCD panel cleaning release latch troubleshooting...
  • Page 272 See also touchpad moving files folders Internet settings pointer screen objects MP3 file creating editing track information playing streaming MPEG file streaming multi-function buttons customizing multimedia adjusting volume playing audio CD playing DVD recording audio using CD drive using diskette drive using DVD drive using Windows Media Player multi-player game...
  • Page 273 Pad Lock indicator system key parallel port password pasting files and folders text and graphics pause text scrolling PC Cards adding eject buttons inserting installing removing slots troubleshooting PC Doctor PCMCIA Cards See PC Cards peer-to-peer peer-to-peer networking peripheral devices Pinnacle Expression playing audio CD...
  • Page 274 closing installing opening reinstalling radio listening with MusicMatch radio approval authorities radio frequency wireless connections See memory reboot recalibrating battery recharging battery recordable drive copying CDs creating data CDs creating music CDs identifying drive status indicator troubleshooting using recording audio file CD tracks recovering files and folders Recycle Bin...
  • Page 275 status indicator system key Search utility searching for files and folders in HelpSpot security features Kensington cable lock security while traveling serial number serial number label setting up safety precautions sharing devices drives Internet connection printer shortcut menus accessing shortcuts adding to desktop buttons closing programs...
  • Page 276 Gateway Learning Libraries Learn@Gateway transferring files Internet settings travel tips troubleshooting audio automated system CD drive CD-RW drive...
  • Page 277 WAV file Web browser button Web page Web site connecting to Gateway window close button closing maximize button menu bar minimize button title bar Windows desktop installing Product Key Code reinstalling...

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