Processing Transactions; Basics Of Processing "Chip" Cards - VeriFone Vx 810 Duet Reference Manual

CHAPTER 8

Processing Transactions

This chapter reviews the steps to process transactions. The V
accept credit, debit and chip cards. The topics covered in this chapter
include:
How to process a Sale (Purchase)
How to process a Phone Order
How to issue a Refund
How to issue a Void
How to Force Capture a Transaction
When and how to use the Pre-Authorization Transaction
When and how to use Pre-Auth Complete
When and how to delete a Pre-Authorization Transaction
Not all transactions listed above are supported for all card types.
Please note that if you have enabled any of the available optional features,
additional prompts may appear in the transaction sequence which will
alter the instructions covered on the following pages.

Basics of Processing "Chip" Cards

Unlike traditional credit and debit cards, cards with embedded integrated
electronic chips called "chip cards" or smart cards are read through a
specially designed chip reader, not a magnetic stripe reader. The V
chip card reader is located on the lower front of the PIN pad. When a chip
card is used as the payment method, the card is inserted into the chip card
reader and must remain in the reader until the PIN pad displays a prompt to
remove it.
IMPORTANT: The card must remain in the reader for the entire transaction.
Do not remove it until the "
X
33 V 810 DUET REFERENCE GUIDE
PLEASE REMOVE CARD
x 810 can
x 810's
" prompt appears.