Intermec Trakker Antares 243X User Manual page 82

Chapter 4— Troubleshooting and Maintaining the Terminal
Problems While Configuring the Terminal (continued)
Problem
You are configuring the serial port and see this
error message when exiting the Configuration
Menu:
Serial port configuration error.
DLE, XON, XOFF are not valid
values for either SOM or EOM.
Configuration was not updated.
You are configuring the serial port and see this
error message when exiting the Configuration
Menu:
Serial port configuration error.
EOM #1 cannot equal EOM #2.
Configuration was not updated.
You are configuring the serial port and see this
error message when exiting the Configuration
Menu:
Serial port configuration error.
SOM is set. You must also set
EOM.
Configuration was not updated.
You see this error message when exiting the
Configuration Menu:
Commandname
command failed.
Remainder of configuration not
updated.
You are configuring a 243X with the clone
application and see an error message.
68
nugget
Possible Solution
EOM or SOM cannot be set to any of these values: AFF (ACK),
DLE, NEG (NAK), Poll, RES (EOT), REQ (ENQ), SEL,
XOFF, or XON. You must change the value of EOM or SOM.
Choose Serial Port from the Communications Menu.
For help, see "End of Message (EOM)" or "Start of Message
(SOM)" in Chapter 6, "Configuration Command Reference," in
the 2400 Family system manual.
EOM can be one or two ASCII characters, but the value for the
first character cannot be the same as the value for the second
character. Also, EOM cannot be set to any of these values: AFF
(ACK), DLE, NEG (NAK), Poll, RES (EOT), REQ (ENQ),
SEL, XOFF, or XON. You must change the value of EOM #1 or
#2. Choose Serial Port from the Communications Menu.
For help, see "End of Message (EOM)" in Chapter 6,
"Configuration Command Reference," in the 2400 Family
system manual.
You must configure a value for EOM before you can set SOM or
disable SOM. You need to change the value of SOM. Choose
Serial Port from the Communications Menu.
Configurable Serial Port (CSP) protocol uses EOM to determine
the serial communications mode. When EOM is disabled, the
terminal communicates in Character mode. When EOM is
enabled, the terminal communicates in Frame mode.
To use Frame mode, you need to set EOM first. Next, configure
Handshake, Configuration Commands Via Serial Port, LRC,
SOM, and then Poll. To use Character mode, you need to
disable these same parameters in reverse order. For help, see
"Using Serial Communications on the Terminal" on page 51.
The two-character name (syntax) of the configuration command
that failed is listed on the first line of the error message.
Check the command listed in the message. To find the
command, use the "Configuration Commands by Syntax" table
in Appendix A of the 2400 Family system manual. Make sure the
command is set correctly for the options and network
communications you are using with the terminal. For help, see
Chapter 6, "Configuration Command Reference," in the 2400
Family system manual. For example, you may see this message:
SS
command failed.
There may be a problem with the configuration due to a change
made with the Scanner Selection (SS) command.
The server terminal and the client terminal may not have the
same hardware or software configuration. Make sure that both
terminals have the same hardware configuration, firmware
version, and clone application version. For help, see "Configuring
the Terminal With the Clone Application" in Chapter 2 of the
2400 Family system manual.
Trakker Antares 243X Handheld Terminal User's Manual
39