Follett Champion E7 Series Installation, Operation And Service Manual
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Follett Champion E7 Series Installation, Operation And Service Manual

Follett Champion E7 Series Installation, Operation And Service Manual

Ice and water dispenser with ice machine
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Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide
carefully before you begin your installation.
Should you need technical help, please call our Technical Service group at (877) 612-5086 or (610) 252-7301.
Please have your model number, serial number and complete and detailed explanation of the problem when
contacting Technical Service.
Getting Started
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. All freight
is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt
"damaged." Follett Customer Service must be notified within 48 hours. Wherever possible, please include detailed
photos of the damage with the original packaging so that we may start the freight claim process.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Installation, Operation and Service Manual
Please visit https://www.follettice.com/technicaldocuments
for the Operation and Service manual for your unit.
Champion™ 7 and Champion 15
Ice and Water Dispenser
with Chewblet
CI114A, UC114A, UD114A
www.follettice.com/servicevideolibrary
Ice Machine
®
230 V
Installation and Service Videos:
01555150R00

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Summary of Contents for Follett Champion E7 Series

  • Page 1 If visible signs of damage exist, please refuse delivery or sign your delivery receipt "damaged." Follett Customer Service must be notified within 48 hours. Wherever possible, please include detailed photos of the damage with the original packaging so that we may start the freight claim process.
  • Page 2 § This appliance must not be cleaned by a water jet. § User maintence should not be done by children. § Follett recommends a Follett water filter system be installed in the ice machine inlet water line (standard capacity #00130229, high capacity #00978957, carbonless high capacity #01050442).

  • Page 3: Before You Begin

    Before You Begin The serial number of your unit is located on the chassis directly behind the front drip tray. The drip tray can be easily removed by pulling it straight forward. The serial number can also be found on top of the condenser. Dispenser and Ice Machine - 230 V...

  • Page 4: Specifications

    120 lbs (54.4 kg) Note: Base stand ships separate. Ambient Information CAUTION! The Champion 7 and Champion 15 are for indoor use only. Designed for commercial use. Follett is not able to provide in-house services for residential installations. Maximum* Minimum* Air Temperature...

  • Page 5: Heat Rejection

    Water WARNING! Connect to potable water supply only. § Maximum total dissolved solids (TDS) 400 ppm. Ion exchange filtration or RO can reduce hardness. § Minimum TDS 10 ppm. § Maximum silica 20 mg/L. Reverse osmosis (RO) must be used to remove silica. §...
  • Page 6 Champion 7 Detailed Drawing - CI Models (with freestanding base) 14.56 in 22.38 in [56.8 cm] [37.0 cm] power switch 6.47 in (16.4 cm) 7.12 in 41.92 in (18 cm) [106.5 cm] IEC C14 Power Connector Dispenser and Ice Machine - 230 V...
  • Page 7 Champion 15 Detailed Drawing - CI Models (with freestanding base) 14.56 in 22.38 in [37.0 cm] [56.8 cm] power switch 6.47 in (16.4 cm) 46.80 in 7.12 in [118.9 cm] (18 cm) IEC C14 Power Connector Dispenser and Ice Machine - 230 V...
  • Page 8 Champion 7 Detailed Drawing - UC and UD Models 18.61 Dimension E7UC114A E7UD114A (ADA) 33.50 in (85.1 cm) 31.50 in (80 cm) 22.38 in (56.7 cm) 22.38 in (56.7 cm) 14.56 in (37 cm) 14.56 in (37 cm) 6.47 in (16.4 cm) IEC C14 Power Connector 7.12 in...

  • Page 9: Installation

    Installation CAUTION! No service or maintenance should be performed until the technician has thoroughly read this service manual. Except for routine cleaning and sanitizing, only qualified technicians should attempt to service or maintain this equipment. Countertop Installation Fig. 1 The Champion 7 countertop model is designed to fit on counters underneath countertop models standard mounted cabinets, this does not apply to Champion 15 models.

  • Page 10: Freestanding Installation

    Freestanding Installation Fig. 3 1. 3" (7.62 cm) on each side of dispenser, 2" (5.08 cm) behind for freestanding models electrical/water connection/ventilation (Fig. 3). minimum 3" (7.6 cm) clearance required 2. Rough-in the electrical service and water line. § Electrical: 115 V, single phase, 15A dedicated receptacle required. The dispenser has an integral 8 ft (2.4 m) cord and plug.
  • Page 11 6. Complete Potable Water Connection before proceeding. Fig. 6 Secure unit to wall or cove molding with supplied bracket (Fig. 6) to prevent tipping. Note: Fasteners must be supplied by installer. WARNING! Freestanding unit must be secured to wall to prevent tipping. Failure to do could result in personal injury or damage to the unit.
  • Page 12 4. Install the angle bracket inside the cabinet,18.15" (46.1 cm) from the Fig. 8 toe kick (Fig. 8.1). The bracket prevents the dispenser from being located/pushed beyond the recommended cabinet space depth. Do not attach the bracket to the dispenser. 18.15”...
  • Page 13 2. Unscrew the chute (Fig. 10.2). 3. Remove the one screw securing the front cover (Fig. 10.3). 4. Remove the front cover and set aside. Follett recommends setting the cover on the drip tray, which provides a stable base. Be careful not to stretch or damage any cables connecting the front cover to the unit (Fig.
  • Page 14 Initial Sanitizing Procedure (unit is not powered) 1. Complete the steps in the Access Internal Components section. 2. Remove cap from bin lid cover. 3. Screw bin lid cover cap onto ice discharge chute. Note: On rear drain units, ensure that the pinch clamp is closed on the ice storage bin rear drain tube. On hot tank units, ensure that the pinch clamp is closed.
  • Page 15 Internal Claris Filter Flushing Sequence If your dispenser has the internal Claris filter option, the water filter must be flushed prior to use. To flush the Claris filter, please complete the steps below. 1. Connect power supply and turn on power switch located on back of unit. 2.
  • Page 16 The user interface has several menus that can be accessed for setting up Fig. 12 and servicing the Champion dispenser. 1. To access the user interface menus, touch the Follett logo (Fig. 12.1), then touch (Fig. 12.2), then touch the Follett logo again (Fig. 18.3).
  • Page 17 Entering Clean and Sanitize Mode disables all operations and allows you to safely clean and/or sanitize the ice machine and dispenser. 1. To enter Clean and Sanitize Mode, touch the Follett logo (Fig. 17.1), (Fig. 17.2), then touch the Follett logo again then touch (Fig. 23.3).
  • Page 18 6. Remove the one screw securing the front cover (Fig. 22). Fig. 22 Fig. 23 Remove the front cover and set aside. Follett recommends setting the cover on the drip tray, which provides a stable base (Fig. 23). Be careful not to stretch or damage any cables connecting the front cover to the unit.
  • Page 19 10. Hot water tank units: Locate the pinch clamp and engage (close) Fig. 26 (Fig. 26). 11. Remove top sheet metal cover and remove cap from bin lid cover. Fig. 27 Screw cap onto dispense chute (Fig. 27). 12. Fill ice bin with hot water (100 F - 120 F) to melt ice in evaporator. Fig.

  • Page 20: Cleaning And Sanitizing Procedure

    16. Press and hold to fill with water. Alternately, fill manually through ice Fig. 30 bin lid. Drain and repeat a second time (Fig. 30). 17. When the Cleaning and Sanitizing procedure is finished, replace Fig. 31 cap, lid, right side panel, cover, chute and drip tray. 18.

  • Page 21: Ice Machine And Dispenser

    § (UI 4) Remove the one screw securing the front cover. § (UI 5) Remove the front cover and set aside. Follett recommends setting the cover on the drip tray, which provides a stable base. Be careful not to stretch or damage any cables connecting the front cover to the unit.

  • Page 22: Exterior Cabinet

    Entering Clean Screen Mode disables the User Interface and allows you to clean the outside of the dispenser without accidentally dispensing ice and/ or water. 1. To enter Cleaning Screen Mode, touch the Follett logo (Fig. 32.1), then touch (Fig. 32.2), then touch the Follett logo again (Fig. 32.3).

  • Page 23: Operation

    4. Once cup is filled to desired level, release button and remove cup. User Interface From the Home screen, touch the Follett logo, then touch , then touch the Follett logo again. Maintenance Clean Screen §...

  • Page 24: Troubleshoot

    Preventive Maintenance § Adjust from 1 to 6 month interval based on water chemistry in 1 month increments Interval (see Preventive (Default 6 months) Maintenance Setting table that follows) Filter Interval § Adjust from 1 to 6 month interval based on water chemistry in 1 month increments (Default 6 months) Operation Settings Sleep Mode...
  • Page 25 To determine the correct preventive maintenance interval for your application, use either the TDS or Hardness tables below. If you use both the TDS and Hardness and your values are not the same, Follett recommends that you use the lowest value (shortest interval). Without evidence of regular preventive maintenance, warranty will be void.
  • Page 26 Evaporator Disassembly Fig. 36 1. Disconnect power from the dispenser. 2. Turn off water supply to dispenser. 3. Remove (unscrew) chrome ice dispenser chute (Fig. 36.1). 4. Remove the drip tray (Fig. 36.2). 5. Remove the two screws (Fig. 36.3) on the front panel (behind the drip tray).
  • Page 27 9. Unplug the gear motor (three connectors) (Fig. 37). Fig. 37 10. Remove ground screw connection. 11. Remove compression nozzle: Fig. 38 § Loosen hose clamp (Fig. 38.1). § Remove transport tube (Fig. 38.2). 12. Remove M6 socket head allen screw (Fig. 39.1). Fig.
  • Page 28 15. Remove gear motor: Fig. 40 § Remove M6 allen screw, retainer, spacer and key (Fig. 40.1). § Remove two M6x90 allen screws (Fig. 40.2). § Pull gear motor from auger (Fig. 40.3). § Remove main housing insulation (Fig. 40.4). 16.
  • Page 29 20. Remove and discard mating ring and seal (Fig. 43.1). Fig. 43 21. Carefully remove auger (Fig. 43.2). WARNING! Use caution when removing auger. The auger is very sharp - handle with care to avoid personal injury. Evaporator Assembly Fig. 44 1.
  • Page 30 Fig. 46 Install compression nozzle: § Remove and inspect compression nozzle O-ring seal. Replace if damaged in any way. § Clean O-ring groove. Lubricate O-ring with Petrol-gel and reinstall. § Install compression nozzle (Fig. 46.1). § Install compression nozzle retainer (Fig. 46.2). §...
  • Page 31 11. Use screwdriver to orient auger shaft to align with motor Fig. 49 shaft keyway (Fig. 49.1). 12. Install key into keyway (Fig. 49.2). 13. Install spacer, ensure that key is captured in slot Fig. 50 (Fig. 50.1) 14. Insert screwdriver into groove of auger shaft and pry shaft Fig.
  • Page 32 16. Install screw and tighten (Fig. 52.1). Fig. 52 17. Plug in gear motor (Fig. 53). Fig. 53 § BLUE to BLUE § BLACK to BLACK § WHITE to WHITE § Connect ground wire with ground screw. Dispenser and Ice Machine - 230 V...
  • Page 33 Water Feed Schematic (Hot Water Tank) Reservoir Float Water Dispense Solenoid Hot Tank Solenoid Incoming Vent Tube Water To Water Dispense Failsafe Hot Water Solenoid Check Valve Tank Pump Dispenser and Ice Machine - 230 V...
  • Page 34 Water Feed Schematic (Claris Filter) Reservoir Float Incoming Water To Water Dispense Failsafe Solenoid Claris Filter Water Dispense Solenoid Dispenser and Ice Machine - 230 V...
  • Page 35 Bin Melt Water/Evaporator Feed/Clean Out System Schematic Storage Bin Storage Bin Drain Tube Dispenser and Ice Machine - 230 V...
  • Page 36 Bin Melt Water/Evaporator Feed/Clean Out System Schematic - Rear Drain Storage Bin Storage Bin Drain Tube Pinch Clamp Vent System Schematic Storage Bin From Hot Water Tank (if equipped) Vent Tube Reservoir Dispenser and Ice Machine - 230 V...
  • Page 37 Refrigeration Schematic CONDENSER FILTER-DRIER CAP TUBE COMPRESSOR EVAPORATOR LOW PRESSURE LIQUID HIGH PRESSURE VAPOR HIGH PRESSURE LIQUID LOW PRESSURE VAPOR Dispenser and Ice Machine - 230 V...
  • Page 38 Condenser Fan Motor Removal (Champion 7 Shown) Dispenser and Ice Machine - 230 V...
  • Page 39 § Dry chassis, locate leak and repair chassis sensors § Reset from user interface menu (Follett, , Follett), Service ➔ Advanced ➔ enter access code ➔ Control Board Reset ➔ yes ➔ § Or, reset control board manually by pressing reset button...

  • Page 40: Machine Status

    Machine Status Procedure for viewing status indicators: From the Home screen, touch to enter help screen. Status will be displayed on right side of screen. Fig. 55 Help Screen Example Interface Display Condition Remedy Time Delay Ice bin is full and unit is placed into 15 After 15 minutes unit will exit time delay minute time delay (15 or 30 minutes) Sleep Mode...

  • Page 41: Electrical Wiring Diagram

    Electrical Wiring Diagram UVC LED RESERVOIR WATER DISPENSE FAILSAFE CONDENSER INTERLOCK UVC LED SOLENOID SOLENOID BLACK DISPENSE CN12 EVAPORATOR BLACK TEMPERATURE BLACK SENSE CN14 JACKETED USER INTERFACE LED6 FS SOL LED5COND FAN CN15 LED14 HEARTBEAT LED1 POWER CN10 RESET CN13 LED2 AUGER GM PURPLE CHASSIS...
  • Page 42 Control Board Output LEDs and Connections Status Function Power Connector Pins Input/Output Power "ON" 5 VDC Internal — Internal Auger Gear Motor 230 VAC 1, 2 Cap, 8 Output Compressor 230 VAC 4, 5 Output Condenser Fan 24 VDC 1, 2 Output Failsafe Solenoid 24 VDC...
  • Page 43 Symptom Alert Problem (ASA) Resolution (End User) Drip Tray Error Alert Type 2 Water in drip tray Step 1) Remove and empty water from drip tray, clean and dry. is contacting water Once drip tray is removed, error condition should automatically sensors reset.
  • Page 44 Symptom Alert Problem (ASA) Resolution (End User) Not making ice Status Low bin is OFF Step 1) Is ice bin full? If ice bin is full and unit is in time delay and Time Delay is or sleep cycle (this is normal) displayed Step 2) If ice bin is low or no ice, enter diagnostics mode, system input status and toggle bin switch to verify operation.
  • Page 45 Symptom Alert Problem (ASA) Resolution (End User) Not Making Ice Event Log Not making ice (Hi Check the following items : Amp Condition) Step 1) Review event log for possible hi amp conditions (Note: unit will attempt to restart after 1 hour) Step 2) Check current draw on gear motor (Amp draw of 0.55 amp will create over current condition - Hi Amp) - Unit needs to be cleaned due to scale build-up (when was...
  • Page 46 Symptom Alert Problem (ASA) Resolution (End User) Not Dispensing No ice can be Step 1) Verify external water valve is turned "ON"? dispensed Step 2) If unit has internal filter, was it installed? Step 3) Depress water dispense button on user interface, does water dispense into cup? Step 4) Can you hear ice dispense motor energizing when user interface button is depressed and is auger turning?
  • Page 47 Symptom Alert Problem (ASA) Resolution (End User) Hot Tank - Not Water is not hot 1) Enter diagnostics mode dispensing - Input screen, verify hot water tank low water sensor is hot water (Not checked indicating water is present (if not checked, tank is not available on filled with water or sensor is defective and heater will not 230 V models)
  • Page 48 Symptom Alert Problem (ASA) Resolution (End User) Water leaking Water collecting in Step 1) Verify pressure of the incoming water line (10 PSI from Ice/Water ice bin or leaking Min/70 PSI max). If pressure is too high, a pressure regulator chute out of Ice/Water will need to be installed.
  • Page 49 Unit is in Sleep Sleep Mode Not making ice Step 1) If unit is not used when in time delay, it will enter Cycle sleep cycle (4 hours/default - adjustable). Step 2) To exit sleep cycle, ice must be dispensed for 35 seconds of accumulated time - default (this time is adjustable).
  • Page 50 Exterior - Champion 7 Exterior - Champion 7 Reference # Description Part # Panel, Left 01535954 Panel, Top Panel 01535939 Panel, Back Upper 01535962 Panel, Back Lower 01535970 Screw, Phillips Pan HD, 10-16x 1 (Qty 11) 01536010 Panel, Right 01535947 Drip Tray Assy 01535921 Screw, M5 X 16, Phillips Pan Head, (Blue)
  • Page 51 Reference # Description Part # Not Shown Drip Tray Drain Kit with 4" legs 01535343 Dispenser and Ice Machine - 230 V...
  • Page 52 Interior - Champion 7 Dispenser and Ice Machine - 230 V...
  • Page 53 Interior - Champion 7 Reference # Description Part # Condenser Fan, Cord and Hardware 01536143 Condenser 01536150 Heat Exchanger, Kit 01536168 Valve, Failsafe Solenoid 01536176 Solenoid, Water Feed, Champion 7/15 01536184 Capacitor, Gearmotor 01536200 Power Switch 01536218 Control Board with Stand-offs 01536226 Strap, Evaporator Module, Champion 7/15 01536259...
  • Page 54 Exterior - Champion 15 Exterior - Champion 15 Reference # Description Part # Panel, Left 01536499 Panel, Top Panel 01535939 Panel, Back Upper 01536507 Panel, Back Lower 01535970 Screw, Phillips Pan HD, M5x12 (Qty 11) 01536010 Panel, Right 01536481 Drip Tray Assy 01535921 Screw, M5 X 16, Phillips Pan Head, (Blue) 01539097...
  • Page 55 Reference # Description Part # Not Shown Drip Tray Drain Kit 01535335 Not Shown Drip Tray Drain Kit with 4" legs 01535343 Dispenser and Ice Machine - 230 V...
  • Page 56 Interior - Champion 15 Dispenser and Ice Machine - 230 V...
  • Page 57 Interior - Champion 15 Reference # Description Part # Condenser Fan, Cord and Hardware 01536143 Condenser 01536150 UV Interlock Magnetic Switch 01536192 Heat Exchanger, Kit 01536168 Valve, Failsafe Solenoid 01536176 Solenoid, Water Feed, Champion 7/15 01536184 Power Switch, Champion 7/15 01536218 Tube, Reservoir Drain, Champion 7/15 01536226...
  • Page 58 Bin Assembly - Champion 7 Dispenser and Ice Machine - 230 V...
  • Page 59 Bin Assembly - Champion 7 Reference # Description Part # Cap and gasket 01535988 Bin Lid Insulation 01535996 LED Dispense 01535002 Bin Lid Screw (12) 01537471 Lid, Bin Assy 01536028 Switch, Shuttle 01536101 Shuttle Assembly 01536085 Seal 01536069 Auger, Dispense 01536036 Assembly, Motor Dispense 01555358...
  • Page 60 Champion 15 Bin Assembly Dispenser and Ice Machine - 230 V...
  • Page 61 Bin Assembly - Champion 15 Reference # Description Part # Cap and gasket 01535988 Bin Lid Insulation 01536515 Bin Lid Screw (12) 01537471 LED Dispense 01535002 Lid, Bin Assy 01536523 Switch, Shuttle 01536101 Shuttle Assembly 01536085 Auger, Dispense 01536531 Seal 01536069 Assembly, Motor Dispense 01555358...

  • Page 62: Evaporator Assembly

    Evaporator Assembly Evaporator Assembly Reference # Description Part # Insulation Kit (6 pieces) 01536309 Lid, Reservoir with Insulation and O-Ring (does not include bolt or insulation) 01536432 Light, UV 01536465 Float Valve 01536424 Housing, Bushing 01536416 Rear Flange Jacket 01536390 O-ring 01536408 Front Flange Jacket...
  • Page 63 Reference # Description Part # Gearmotor assembly 01555291 Reservoir and Float Complete Assy (does not include insulation) 01536440 Reservoir and Float Complete Assy, Rear Drain Unit only (does not include 01554823 insulation) Thermistor, evaporator temperature 01545797 Hardware, Reservoir Lid (one M5 thumbscrew and one nut) 01536457 Not shown Nut, reservoir lid nut (m5 x .8 x 4 mm)
  • Page 64 Evaporator Seal Kit Evaporator Seal Kit Reference # Description Part # Insulation, Evaporator Module Kit, Champion 7/15 01536309 Evaporator Seal Kit 01536317 Dispenser and Ice Machine - 230 V...
  • Page 65 Front Panel - Champion 7 Front Panel - Champion 7 Reference # Description Part # User Interface, Ice & Water, Champion 7/15 01535889 User Interface, Ice ONLY, Champion 7/15 01537059 User Interface, Ice & Water & Hot Tank, Champion 7/15 01537067 Bracket, Front Cover, Champion 7/15 01535897...
  • Page 66 Front Panel - Champion 15 Front Panel - Champion 15 Reference # Description Part # User Interface, Ice & Water, Champion 7/15 01535889 User Interface, Ice ONLY, Champion 7/15 01537059 User Interface, Ice & Water & Hot Tank, Champion 7/15 01537067 Bracket, Front Cover, Champion 7/15 01535897...
  • Page 67 Claris Filter Claris Filter Reference # Description Part # Filter, Claris Filter, Champion 7/15 01548635 Manifold, Small Claris Filter 01548643 Dispenser and Ice Machine - 230 V...
  • Page 68 Miscellaneous Description Part # Test strip, water hardness (10) 01548460 Kay-5 sanitizer, 1 oz packets (6) 01550821 SafeCLEAN PLUS, case of 6 01149954 SafeCLEAN PLUS, case of 24 01149962 Wiring harness, low-voltage water sensor 01537257 Wiring harness, high-voltage side 01537265 Wiring harness, hot water 01537273 Cable, 4 wire...
  • Page 69 Please visit www.follettice.com/support to complete the Warranty Registration form. Should you have any questions, please contact Follett's technical support group at (877) 612-5086 or (610) 252-7301 and we will be happy to assist you.
  • Page 70 SafeCLEAN Plus is a trademark of Follett Products, LLC. Chewblet and Follett are registered trademarks of Follett Products, LLC, registered in US. 801 Church Lane • Easton, PA 18040, USA 01555150R00 Toll free (877) 612-5086 • +1 (610) 252-7301 © Follett Products, LLC 2/24...

This manual is also suitable for:

Champion e15 seriesChampion 7Champion 15Ci114aUc114aUd114a

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