Initial Checks; Troubleshooting Flowchart - Epson AcuLaser M2000D Service Manual

EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN

3.1 Troubleshooting Flowchart

Troubleshoot a problem of printer operation or print quality following the flowchart
shown below.
Start
Initial check
3.2 Initial Checks (page 33)
Recovered?
NO
Find the cause of the problem
3.3 Symptoms (page 34)
Troubleshooting
3.4 Troubleshooting (page 37)
TROUBLESHOOTING
YES
End of work
Troubleshooting Flowchart

3.2 Initial Checks

The followings must be checked before starting troubleshooting.
Do the following ambient conditions satisfy the specification?
Surrounding space
Temperature and humidity
Does the paper type or paper condition satisfy the specification?
Are the consumables Epson-brand?
Is there significant contamination inside the printer?
Have the firmwares for the controller and engine controller been upgraded to the
latest version?
Revision B
33
Confidential