You see this screen:
6. Press the
When the cleaning cycle is finished, you see a message on the screen.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
7. Select Print Nozzle Check Pattern.
8. Press the
If you don't see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then
try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or
damaged and needs to be replaced.
Parent topic:
Related tasks
Cleaning the Print Head Using a Computer Utility
Checking the Nozzles Using the Product Control Panel
Removing and Installing Ink Cartridges
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows computer or Mac.
1. Load a few sheets of plain paper in the cassette.
Color button.
Color button to confirm that the print head is clean.
Print Head Cleaning
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