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Company Name:
________________________
Contact:
__________________________________
Telephone #:
______________________________
Intel Baseboard Product:
STL2
SCB2
Other (specify)__________________________________________
Chassis:
SC7000
SR1200
______________________________________________________________________________
Other (specify chassis manufacturer & part number, power supply manufacturer & part number, type & amount
of chassis fans used, fan manufacturers & part numbers)
___________________________________________________________________________________________
Problem Description
steps completed, etc.)
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
__________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
______________________________________________________________________________
Server System Configuration Information (* indicates required information)
* Main Board Part Number
* CPU Board Part Number
______________
* Front Panel Board PNumber
* Mezzanine Board PNumber
* System BMC Firmware Version
* System FPC Firmware Version
* Power Share/Dist. Board PBA#
SPD Troubleshooting Guide
If you must contact customer support, please fill
out the following support form and have it ready.
Intel Server Issue Report
Please Complete All That Apply
SBT2
S845WD1-E
SKA4
SRPL8
SR4000
SC5000
SR2000
SR2050
(complete details of the problem setup, problem description, error message s, recreation steps, troubleshooting
Hardware Information
_____________
(PBA#/AA#)
_____________
(PBA#/AA#)
_____________
(PBA#/AA#)
_____________
(PBA#/AA#)
_______________
______________
______________
-15-
Date Submitted:
________________________
Email Address:
___________________________
Priority:
__________________________________
(1-Hot, 2-Critical, 3-High, 4-Low)
SAI2
SJP2
SRPM8
OPRF100
SC5100
SC5150
SR2100
SR2200
* System BIOS Version
* I/O Board Part Number
(PBA#/AA#)
* Midplane Board Part Number
* I/O Riser Board Part Number
* SCSI Backplane PBA#/HSC Firmware Version _____________
* SMIC Firmware Version
* Chipset Stepping
SDS2
S815EBM1
______________
______________
(PBA#/AA#)
______________
(PBA#/AA#)
______________
______________
04/24/02
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