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Intel® S845WD1-E Server Board Troubleshooting Guide ® A Guide for Technically Qualified Assemblers of Intel Identified Subassemblies/Products Revision 1.0 April 2002...
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No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel’s terms and conditions of sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property rights.
6) Some of my hard drives show up during post and some don’t......................7 Other Questions........................................9 General Questions ......................................9 Memory Questions......................................9 Intel Server Issue Report....................................15 Server System Configuration Information (* indicates required information).................15 Hardware Information....................................15 O/S Information......................................16 Utilities Information ....................................17 AGP/PCI/ISA Configuration..................................17...
Each issue includes suggestions that may help you, and a list of information we will need to assist you should you need to call. Please visit the Intel support website for updated versions of this document: http://support.intel.com/support/motherboard/server/s845wd1-...
Please note the answers to the following questions below. • What memory is the server using? Is it on the tested memory list? Visit the Intel support site for an updated memory list at http://support.intel.com/support/motherboards/server/s845wd1-e (site available at S845WD1-E launch).
If you are unable to get a video image, please fill out the included customer support form and call your customer support representative. Please note the answers to the following questions below. • What memory is the system using? Is it on the tested memory list? Visit the Intel support site for an updated memory list at http://support.intel.com/support/motherboards/server/s845wd1-e (site available at S845WD1-E launch).
What is the AA number of the server board? (The AA number is located on a white label near the edge of the board and is printed in the following format: AA xxxxxx-xxx) • What memory is the server using? Is it on the tested memory list? Visit the Intel support site for an updated memory list at http://support.intel.com/support/motherboards/server/s845wd1-e (site available at S845WD1-E launch).
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What are the SCSI IDs of the devices on your SCSI bus? • How many SCSI channels are you using? • What memory is the system using? Is it on the tested memory list? Visit the Intel support site for an updated memory list at http://support.intel.com/support/motherboards/server/s845wd1-e (site available at S845WD1-E launch).
1) What processor does the Intel Server Board S845WD1-E support? The Intel S845WD1-E server board supports a single Pentium 4 or Celeron processor (in a µPGA478 socket) with a system bus of 400 /533 MHz. At the time of launch, the Server Board S845WD1-E will support 1.8 GHz to 2.53 GHz.
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STR state. In your calculations, include the components on the Server Board S845WD1-E and on the add-in cards. Make sure the power supply provides at least that amount of standby current. Refer to the Technical Product Specification for information on how much +5V standby current the on-board components of the Server Board S845WD1-E require.
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IDE channel. One of the new features of the Intel server board S845WD1-E is its ability to support all Ultra ATA transfer rates (i.e., 33 MB/sec, 66 MB/sec and 100 MB/sec). To realize a true throughput...
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Does the S845WD1-E server board support two serial ports? Yes, the S845WD1-E server board has two serial port connectors. Serial port A is located on the back panel. Serial port B is accessible using a connector located near the main power connector.
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Power Supply: • What kind of Power Supply is needed for the Intel® Server Board S845WD1-E? The server board S845WD1-E requires an ATX12V or EPS12V compliant power supply to function according to server specifications.
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1) Does the Intel Server Board S845WD1-E support Ultra ATA/100/66 hard drives? Yes. One of the features of the Intel Server Board S845WD1-E is its ability to support all Ultra ATA transfer rates (i.e., 66 MB/sec and 100 MB/sec). To take advantage of the increased bandwidth available on the IDE channels, a hard drive that implements higher spindle speeds and a large onboard buffer size may be required.
If you must contact customer support, please fill out the following support form and have it ready. Intel Server Issue Report Please Complete All That Apply Company Name: Date Submitted: ________________________ ________________________ Contact: Email Address: __________________________________ ___________________________ Telephone #: Priority:...
__________________ *O/S Version _______________ *Service Pack # _____________ *MP Spec _____________ Utilities Information *ISC Version _____________ *SSU Version _____________ *EMP / DPC Console Version _____________ *FRU/SDR Loader Version _____________ *Diagnostics Version (Testview, PCDiag, etc.) _____________ Other _____________ AGP/PCI/ISA Configuration ALLOCATED RESOURCES PLUG IN DEVICES Card Type Slot# Card Description...
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RAID RAID Level: _____ Caching Method: ____ # of Drives Used: ____________ (0-5) (RB/WT) IDE Drive Type(s): ____________________________________________________________________ (Make/Model) SCSI Drive Type(s): ____________________________________________________________________ (Make/Model) Other Device Type(s){CD-ROM, Tape Drive, etc.}: ____________________________________________________________________ (Make/Model) SPD Problem Report - 18 - 04/24/02...