Call Pickup; Chain Dialling - Samsung OfficeServ 100 General Description Manual

Call Pickup

Directed
With directed call pickup, users can answer calls ringing at any station by dialling a code plus that sta-
tion's extension number, or by pressing the feature key and then dialling the extension.
Groups
The group pickup feature allows users to answer any call ringing within any pickup group. There are
20 pickup groups available. A station cannot be in more than one pickup group. To use this feature,
station users either dial the access code or press the assigned feature key followed by the pickup
group number.
Established
This feature enables a keyset user to pick up an established call in progress at a single line telephone
connected to a modem on a PC. An EP key with this extension number must be programmed on the
keyset. Established Call Pickup (EP) is useful with PC dialling programs that dial out from a large list
of telephone numbers. Let the computer dial for you, then press the EP key to speak with the called
party.
Call Priority by CLI or DLI
Incoming calls can be given a priority between 1 and 8 (1 is highest, 8 lowest). If calls are
placed in a queue for answering, a high priority call goes to the front of the queue.
Call Routing by CLI
An incoming call with CLI can be routed to a specified destination, irrespective of any other
routing set up in the system. Alternatively, the call may be rejected.
Call Waiting/Camp-on
Busy stations are notified that a call is waiting (camped-on) when they receive a tone. The
tone is repeated at a programmable interval. Keysets receive an off-hook ring signal through
the speaker and single line stations receive a tone in the handset. The volume of the camp-
on tone can be set by the station user. Camped-on calls follow Forward No Answer if a For-
ward No Answer destination has been set.
Optionally, any station can be programmed to automatically camp-on to a busy station in-
stead of having to press the Camp-On key or dial a camp-on code.
Centrex/PBX Use
CENTREX and PBX lines can be installed in lieu of central office trunks. CENTREX and PBX
feature access codes, including the command for hook-flash (FLASH), can be stored under
one-touch keys. Toll restriction programming can ignore PBX or CENTREX access codes so
that toll calls can be controlled when using these services.

Chain Dialling

Keyset users may manually dial additional digits following a speed dial call or chain together
as many speed dial numbers as are required.
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