Live System Programming; Meet Me Page And Answer; Message Waiting Indications; Message Waiting Key - Samsung OfficeServ 7030 General Description Manual

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LIVE SYSTEM PROGRAMMING

The OfficeServ 7030 system can be programmed without interrupting normal system operation.
Programming changes to the telephone system can be made from any display keyset or personal computer
running Samsung's proprietary Device Manager application. There are three levels of telephone system pro-
gramming: Technician, Customer and Station User. Each one is controlled by different security pass codes.
The Technician level has access to all programs and can allow Customer access to system programs as need-
ed.
The Automated Attendant/Voice Mail application can only be programmed with a personal computer using
Internet Explorer 6.0 or higher connecting to the Web Management application embedded in the OfficeServ
7030.
Programming both the Automated Attendant/Voice Mail and Telephone System can be accomplished on site
using a LAN connection or remotely via the Internet.

MEET ME PAGE AND ANSWER

After a user makes a Meet Me Page, the user may remain off-hook to allow the paged party to meet the user
for a private conversation.
MEMORY PROTECTION
In the event that power is lost to the system, database is stored in 1GB flash memory. Temporary logs, peg
counts, alarms and statistics are also stored in 1GB of flash memory. The OfficeServ™ Web Management
administrative interface may be used to produce a backup copy of the voicemail database.

MESSAGE WAITING INDICATIONS

When calling a station and receiving a busy signal or the no answer condition, the caller can leave an indica-
tion that a message is waiting. The message button will flash red at the messaged keyset. A single line phone
connected to a 4SM will not flash a message light. Five message waiting indications can be left at any station.

MESSAGE WAITING KEY

The Message Waiting (MW) key is used in conjunction with a voicemail mailbox. The MW key is programmed
with an extender matching a station or station group number and is used to access the voice mailbox asso-
ciated with the extender.
MICROPHONE ON/OFF PER STATION
The microphone can be disabled at any keyset. When the microphone is disabled, the keyset cannot use the
speakerphone, although on-hook dialing and group listening are still possible.
MOBILE EXTENSION (MOBEX)
MOBEX, short for Mobile Extension, is a feature that allows you to assign a 3, or 4 digit extension number to
a remote device such as a cell phone. Calls to MOBEX phones are treated almost identically to other station
calls. MOBEX phones can be placed in station groups, have voicemail and forwarding, and be directly dialed
by other stations. This allows users to have an extension on the phone system without needing a physical
keyset. MOBEX can only be used with SIP trunks.
The licensed Executive MOBEX feature also allows MOBEX users to transfer callers to another station, place
the call on remote hold at another station, or send the caller directly to voicemail. You can even set up a direct
access number that will allow MOBEX users to dial in to the system and make phone calls as if they were at a
local keyset in the office. Executive MOBEX requires a valid license key and SIP trunks.
4.19

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