Optional Overlay Module - DataCard magna User Manual

Troubleshooting

Optional overlay module

This section describes problems originating in the optional overlay module.
Holographic or clear laminate can be applied in the overlay module.
When you apply laminate, you might see problems. Use this table to address
problems you see with laminate.
i
Supply material sticks to
leading edge of the card.
Supply material pulls the
card from the track.
Proximity cards do not
work after laminate is
applied.
Cards are bowed (curved)
too much.
#
Obtain guidance from service before performing this task.
User's Guide for Magna™ Platinum Series™ Printers
If your printer has the optional topcoat module, see Table 5-3.
Table 5-4: Overlay quality problems
What you see Possible causes
Temperature is too high.
The overlay station needs
fine tuning.
Supply is loaded
incorrectly.
Temperature is too high.
You have switched to a
different card stock.
The overlay module needs
adjustment.
Debower is not set for the
cards you are processing.
Debower is not set for the
cards you are processing.
Temperature is too high
for the card stock.
5-19
Solutions
Decrease temperature for
the overlay module. See the
#
e-Guide.
Contact your service
representative.
Load supply correctly. See
Chapter 2.
Decrease temperature for
the overlay module. See the
#
e-Guide.
Change settings for the
overlay module. See the e-
#
Guide.
Contact your service
representative.
Set the debower to off. See
Chapter 2.
Set the debower to on. See
Chapter 2.
Decrease temperature for
the overlay module. See the
#
e-Guide.
If the temperature is correct
for the material, the material
is 1.0 or 1.1-mil laminate,
and you are using all-PVC
cards, switch to composite
cards.