Login To Mkm.com; Select The Service Tab; Select Warranty, Repair, &Amp; Special Programs (Menu At Left Side Of Screen); Click On Warranty Services &Amp; Technical/Foc Programs (In Center Of Screen) - Konica Minolta bizhub 250 Ssd Support Solutions

bizhub 250
Solution ID TAUS0900401EN*
Description
Intermittently, fax TX locks up the machine. The machine locks up during faxtransmission to specific numbers.
Solution
CAUSE: Incompatibility with the receiving machine.
SOLUTION: Try disabling ECM (error correction mode) by setting soft switch 41-6 to OFF by performing the following:
1. Enter the service mode.
2. Select Soft Switch Settings.
3. Enter Mode Selection 041.
4. Press the Bit Selection button.
5. Use the right or left arrow key to move the cursor until it is under bit 6.
6. Press the 0 key (on the 10-key pad).
7. Press Set.
8. Press Enter.
9. Exit the service mode.
SPECIAL NOTE: Solution contribution by Bill Hall, Workgroup/SSD
TAUS0802600EN*
Solution ID
Description
Problem:
The machine can not be Pinged or printed to.
Solution
Cause:
NVRAM failure.
Solution:
Please replace the NVRAM
Note: IMPORTANT: All requests for NVRAMs must be approved by the SSD Hotline and a problem ticket generated. If a request is
received without an established problem ticket number the request will be denied.
The NVRAM can be ordered via the Online Technical & Special Program order form located within MyKonicaMinolta.com:

1. Login to MKM.com.

2. Select the Service tab.

3. Select Warranty, Repair, & Special Programs (menu at left side of screen).
4. Click on Warranty Services & Technical/FOC Programs (in center of screen).

5. Select NVRAM/BRU Replacement Program.

SPECIAL NOTE: Solution contribution by David Silverstein, Workgroup/SSD
Solution ID TAUS0658168EN*
Description
The machine has no scanning functionality. All scanning tabs are missing in Pagescope Web Connection.
Solution
CAUSE: Machine is not equipped with a fax kit. The memory chip which is included with the fax kit also unlocks the scanner functions ofmachine.
SOLUTION: Install the FK-503 fax kit (p/n 4551613)and included memory.
SPECIAL NOTE: Solution contribution by Mike Galletta, Workgroup/SSD
Copyright 2009, Konica Minolta Business Solutions U.S.A., Inc.
Controller - no or slow print, scan failure, garbled data, lockup
9
Solution Usage 1
0
Solution Usage
Solution Usage
October 2009