AT&T E5937 User Manual

5.8 ghz cordless telephone/answering system with caller id/call waiting

Advertisement

User's manual
5.8 GHz Cordless
Telephone/Answering
System E5926/E5927B/
E5937B/E5947B/E1937B
with Caller ID/Call Waiting

Advertisement

Table of Contents
loading

Summary of Contents for AT&T E5937

  • Page 1 User’s manual 5.8 GHz Cordless Telephone/Answering System E5926/E5927B/ E5937B/E5947B/E1937B with Caller ID/Call Waiting...
  • Page 2: Need Help

    1 (800) 222-3111 In Canada, call 1 (866) 288-4268 or visit our web site at www.telephones.att.com Model # : E5926/E5927B/E5937B/E5947B/E1937B Product name: 5.8GHz cordless telephone/answering system Serial #: (found on the bottom of the telephone base) Purchase date: Place of purchase:...
  • Page 3: Information About Caller Id With Call Waiting

    IMPORTANT Information about caller ID with call waiting This product has a caller ID with call waiting feature that works with service from your local telephone service provider. Caller ID with call waiting lets you see who is calling before answering the phone, even when you’re on another call.
  • Page 4 You must install and charge the battery before using the telephone. For customer service or product information, visit our web site at www.telephones.att.com 1 (800) 222-3111 or call 1 (866) 288-4268 In Canada, call Add new handsets to make your phone more versatile (see page 43) Your telephone can accommodate up to four cordless handsets.
  • Page 5: Table Of Contents

    User's manual 5.8 GHz Cordless Telephone/Answering System E5926/E5927B/ E5937B/E5947B/E1937B with caller ID/ call waiting Table of contents Getting started Quick reference guide ... 2 Parts checklist ... 4 Before you begin ... 8 Telephone base installation ... 9 Battery installation & charging ...10 Wall mounting ...11 Belt clip &...
  • Page 6: Getting Started

    Getting started Quick reference guide Cordless handset Press to scroll down while in menus. Press to display caller ID information (see page 29). While entering names or numbers, press to move the cursor to the left. PHONE/FLASH Press to make or answer a call. During a call, press to receive an incoming call if call waiting is activated (see page 15).
  • Page 7: Telephone Base

    Getting started Quick reference guide Telephone base CHARGE On when the cordless handset is properly positioned to charge in the telephone base. IN USE On when handset is in use or you are registering a hand- set. Flashes when another phone is in use on the same line, or the answering system is answering an incoming call, or you are de-registering a handset from the base.
  • Page 8: Parts Checklist

    Getting started Parts checklist for E5926 Save your sales receipt and original packaging in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Belt clip for cordless handset Power adapter for telephone base...
  • Page 9 Getting started Parts checklist for E5927B Save your sales receipt and original packaging in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Charger for cordless handset Power adapter for Power adapter for telephone base...
  • Page 10 Getting started Parts checklist for E5937B/E1937B Save your sales receipt and original packaging in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Belt clips for cordless handsets Chargers for cordless handsets...
  • Page 11 Getting started Parts checklist for E5947B Save your sales receipt and original packaging in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Belt clips for cordless handsets Battery packs for cordless handsets Battery compartment covers Cordless handsets...
  • Page 12: Before You Begin

    See caller ID operation, beginning on page 27, for more details about how these features work. Telephone operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the handset(s) and base can communicate over only a cer- tain distance —...
  • Page 13: Telephone Base Installation

    Getting started Telephone base installation Install the telephone base as shown below. Choose a location in a central location within the home and: • Away from any other cordless (wireless) device such as cordless telephones, 802.11 wireless router (such as WiFi). •...
  • Page 14: Battery Installation & Charging

    Getting started Battery installation & charging After battery installation, place each handset in the telephone base or a charger and allow to charge for 16 hours before use. You can keep the battery packs charged by returning the handsets to the telephone base or chargers after each use. When the battery is fully depleted, a recharge takes about 12 hours.
  • Page 15: Wall Mounting

    Getting started Wall mounting The base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment, such as personal computers, computer rout- ers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. 1) Connect telephone line cord and AC power cord to telephone jacks and wall jacks, as shown on page 9.
  • Page 16: Belt Clip & Optional Headset

    Getting started Belt clip & optional headset Install belt clip as shown below if desired. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. Snap belt clip into notches on both sides of handset.
  • Page 17: Telephone Operation

    Elapsed time PHONE 00:00:12 SPEAKER 00:00:12 REDIAL 555-1234 Telephone operation Basic operation Making and answering calls To answer an incoming call, press or any dial pad key (0-9, * or #). To make SPEAKER, a call, press PHONE/ FLASH number. Press to hang up.
  • Page 18: Handset Locator

    Telephone operation Basic operation Handset locator If you misplace the handset(s), press at the base. This starts the paging tone at the LOCATOR handset(s) for 60 seconds to help you locate it. To stop the paging tone, press PHONE/ any dial pad key (0-9, *, or #) at the handset(s), or press at the base.
  • Page 19: Options While On Calls

    Telephone operation Options while on calls Volume control Press on the button on the side of VOLUME the handset to adjust listening volume. Each button press raises or lowers volume by one level. Volume When you change the volume level, the new setting is saved.
  • Page 20: Temporary Tone Dialing

    Ringer silenced Tone Mute Telephone operation Options while on calls Mute Press to silence the microphone. You will MUTE/ DELETE be able to hear the person at the other end, but they will not be able to hear you until you press again and resume speaking.
  • Page 21: Intercom Calls

    Telephone operation Intercom calls Intercom calls If you have more than one handset, you can use the intercom feature to have conversations between the handsets. • Press the button on a handset. INTERCOM • You will see INTERCOM TO: • Enter the handset number of the handset you want to call.
  • Page 22: Call Forward

    FORWARD TO: Telephone operation Call forward Call forward If you have more than one handset, during a conversa- tion, you can forward an external call from one handset to another handset. • Press and hold INTERCOM • Enter the handset number (1, 2, 3, or 4) to which you want to forward the call.
  • Page 23: Call Transfer

    TRANSFER TO: Telephone operation Call transfer Call transfer If you have more than one handset, during a conversa- tion you can transfer a call to another handset. • Press (the external call is put on hold). INTERCOM You will see TRANSFER TO: •...
  • Page 24: Handset Settings

    Highlighted menu item >DIRECTORY CALL LOG RINGER VOLUME RINGER TONE KEY TONE Telephone operation Handset settings Using the feature menu you can change settings to customize how the telephone works. Press , then use the MENU feature you want to change. As you scroll through the menu, the top menu item is always highlighted with a >...
  • Page 25: Clear Voice Mail Indication

    LANGUAGE ENGLISH >DIRECTORY CALL LOG >CLR VOICE MAIL DIAL TYPE TURN INDICATOR OFF? >CLR VOICE MAIL DIAL TYPE DIAL TYPE TONE Telephone operation Handset settings Language At this menu, you can select the language used in all menus and screen displays. Use the select ENGLISH, ESPANOL or FRANCAIS, then press to save your preference.
  • Page 26: Directory

    Directory Shared directory Pat Williams The directory is stored in the base, and is shared by 555-1234 all handsets. Changes made at any one handset will be reflected in all. NOTE: Only one handset can review the directory at a time. If another handset attempts to enter the directory, it will display NOT AVAILABLE AT THIS TIME.
  • Page 27: New Directory Entries

    HANDSET 1 >DIRECTORY CALL LOG >STORE REVIEW ENTER NUMBER 555-1234_ ENTER NAME Pat Williams_ Pat Williams 555-1234 Directory New directory entries To create a new directory entry Press , then press MENU SELECT Press to highlight STORE. Press the telephone number when prompted. Use the dial pad to enter up to 32 digits, or, copy a num- ber from redial by pressing REDIAL/...
  • Page 28 Directory New directory entries Storing the entry Press to store your new directory entry. To SELECT change it later, see page 26.
  • Page 29: Directory Search

    Directory HANDSET 1 Directory search To browse through the directory Press You can then use the directory, or search to find a specific entry. Entries will Andrew be displayed alphabetically by the first letter in the name. 555-6789 Press pressing MENU, then SELECT to choose DIRECTORY, and then SELECT again to choose REVIEW.
  • Page 30: To Dial, Delete Or Change Entries

    HANDSET 1 Andrew 555-6789 EDIT NUMBER 555-6789_ EDIT NAME Andy_ Andy 555-6789 Directory To dial, delete or change entries To dial a displayed number When any directory entry is displayed, press PHONE/ SPEAKER FLASH number. To delete an entry When any directory entry is displayed, press to delete the displayed entry from the /DELETE MUTE...
  • Page 31: Caller Id Log

    CHARLIE JOHNSON 1-888-883-2445 11/23 10:01 Caller ID log Shared caller ID log The caller ID log is stored in the base, and is shared by all handsets. Changes made at any one handset will be reflected in all. How caller ID works If you subscribe to caller ID service provided by your local telephone company, information about each caller will be displayed between the first and second ring.
  • Page 32 Caller ID log About names Names of callers will be displayed only if the informa- tion is provided by your local telephone company. If the telephone number of the person calling matches an exact number in your directory, the name that appears on screen will match the name as you entered it into your directory.
  • Page 33: To Review The Call Log

    HANDSET 1 6 MISSED CALLS Pat Williams 555-1234 11/23 10:31 Chris Thompson 908-555-0100 11/23 10:21 Jeffrey Adams 555-9876 11/23 10:11 NOTE: If both the name and number are not provided, UNABLE TO SAVE will be displayed. Caller ID operation To review the call log To review the call log Press to review the call log.
  • Page 34: Answering System Operation

    Message counter Number of messages (or, during playback, message number currently playing). Press repeatedly to hear setup options (see page 34). Press to review or set clock (see page 31). Press to delete message currently playing; hold to delete all old messages (see page 35).
  • Page 35: Day And Time Announcements

    Press TIME/SET The system will announce the cur- rent clock setting, then announce “To begin setting the clock, press TIME/SET, then press CHANGE to change the setting or press TIME/SET to continue.” Press TIME/SET Press CHANGE until the system announces the cor- rect day, then press TIME/SET.
  • Page 36: Outgoing Announcements

    Elapsed Press to stop recording time recording. (in seconds). SETUP “Announcement. Press PLAY or ...” (Play/Stop) (Plays announcement previously recorded). - OR - REC/MEMO “Record after the tone. . .” Speak into microphone. Microphone (Play/Stop) (Announcement is played back). Answering system operation Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system.
  • Page 37: Announcement Only Mode

    A is displayed when Announcement Only is activated. SETUP “Announcement only, record no messages. To change the setting press CHANGE.” CHANGE “Off” CHANGE “On” (Play/Stop) Beep (Option selected). Answering system operation Announcement only mode In announcement only mode, callers hear an announce- ment but cannot leave messages.
  • Page 38: Changing Feature Options

    SETUP Press until desired feature is heard (see list at right). CHANGE Press until desired selection is heard. SETUP Press to set selection and move to next menu option. - OR - (Play/Stop) Press to set selection and exit setup. NOTE: To switch off the message alert tone for all incom- ing messages, read the section...
  • Page 39: Message Playback

    Number of messages (or, during playback, message number cur- rently playing). Press PLAY/STOP to begin or end message playback. (Play/Stop) “You have [xx] new messages and [xx] old messages.” Message playback begins. See options at right. (Play/Stop) Message playback ends. NOTES: 1.
  • Page 40: Recording And Playing Memos

    Elapsed Press to stop recording time recording. (in seconds). REC/MEMO “Record after the tone. Press STOP when you are done.” Speak into microphone. Microphone (Play/Stop) “Recorded ” then beep (Memo has been recorded). Answering system operation Recording and playing memos Memos are messages you record yourself.
  • Page 41: Message Counter Displays

    Message counter Answering system operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter displays No messages. Number of messages/memos, or message number 1-98 currently playing (flashes if you have new mes- sages).
  • Page 42: Remote Access

    Dial your telephone number from any touch-tone phone. When system answers, enter a two-digit remote access code (19 unless you have changed it). Enter remote commands (see list at right). Hang up to end call and save all undeleted messages. NOTE: If you pause for more than 10 seconds during remote access, you will hear a...
  • Page 43 Answering system operation Remote access Help menu Press to hear list of features & com- mands. Turn system off Press to turn off answering system. Incoming calls will no longer be answered. Turn system on If off, system will answer after 10 rings. Enter your access code, then press 0 to turn it on.
  • Page 44: Appendix

    Appendix Screen icons, indicator lights & tones Screen icons & alert tones HANDSET 1 MUTE 11/23 10:01 Indicator lights CHARGE On when handset is in the cradle of the telephone base and charging. Screen icons Ringer off. Battery charging (animated display). Low battery (flashing);...
  • Page 45: Handset Display Screen Messages

    Appendix Handset display screen messages Screen display messages The handset is in use. PHONE You have just ended a call. ENDED You are accessing an empty call log. CALL LOG EMPTY DIRECTORY EMPTY You are accessing an empty directory. You are saving to a full directory. LIST FULL The call is on mute.
  • Page 46: Screen Display Messages

    Appendix Handset display screen messages Screen display messages A handset with a low battery has been placed CHARGING in the telephone base or charger. Failed intercom or conference call (there are UNABLE TO CALL already two handsets being used). TRY AGAIN Someone else is already using the directory NOT AVAILABLE or call log when you try to do so.
  • Page 47: Adding New Handsets

    Appendix Adding new handsets Your telephone can accommodate up to four cordless handsets. You can add new handsets (E597-1, sold separately) to the E5926, E5927B, E5937B and E1937B at any time, but each handset must be registered with the base before use. The handset provided with your E5926 is automatically registered as handset 1.
  • Page 48: Replacing A Handset

    Appendix Replacing a handset If you are replacing a handset on a system that has the maximum number of registered handsets (four) or wish to change the assigned handset number of your registered handsets, you must first de-register the handsets, then de-registration all handsets. To de-register all handsets •...
  • Page 49: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. My phone • Make sure the power cord is securely plugged in. doesn’t work •...
  • Page 50 Appendix Troubleshooting My cordless • Make sure the power cord is securely plugged into the base. Plug the unit into a different, working electrical outlet not controlled by a wall handset isn’t switch. performing nor- • Move the cordless handset closer to the base. You might have moved mally out of range.
  • Page 51 Positioning your new phone as far away as possible from any other existing cordless telephone system that is already installed in your home to avoid the two systems from interfering with each other.
  • Page 52 Appendix Troubleshooting My cordless • Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual. handset does not ring when I • Make sure the telephone line cord is plugged securely into the tele- phone base and the telephone jack.
  • Page 53 Appendix Troubleshooting • Relocate your telephone base to a higher location. The phone will have better reception when not installed in a low area. • If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply).
  • Page 54 Appendix Troubleshooting Incomplete • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. messages • If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.
  • Page 55: Important Safety Instructions

    Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 56: Especially About Cordless Telephones

    TVs and VCRs. To minimize or prevent such interference, do not place the base unit of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
  • Page 57: Save These Instructions

    Appendix Important safety instructions Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to 900 MHz digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a mul- tidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.
  • Page 58: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical require- ments adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.
  • Page 59: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harm- ful interference in a residential installation.
  • Page 60: Limited Warranty

    Appendix Limited warranty The AT&T brands are used under license. Any repair, replacement or warranty ser- vice, and all questions about this product should be directed to: Advanced American Telephones, 1 (800) 222-3111 Canada, call 1 (866) 288-4268 1. What does this limited warranty cover? The manufacturer of this AT&T-branded product, Advanced American Telephones (“AAT”), warrants to the holder of a valid proof of purchase (“CONSUMER”...
  • Page 61 Appendix Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inunda- tion, fire, water, or other liquid intrusion;...
  • Page 62 Appendix Limited warranty 6. What must you return with the product to get warranty service? You must: a return the entire original package and contents including the product to the AAT service location along with a description of the malfunction or difficulty; b include “valid proof of purchase”...
  • Page 63: Technical Specifications

    Appendix Technical specifications RF frequency band 2400 MHz — 2483.5 MHz (handset to base) RF frequency band 5725 MH (base to handset) Channels Operating temperature 32°F — 122°F 0°C — 50°C Base unit voltage 96 — 130 Vrms (AC voltage, 60Hz) Base unit voltage 9VDC @600mA (AC adapter output)
  • Page 64: Index

    Appendix Index AC adapter, 9 Adding new handsets, 43 Alert tones, 40 Answering calls, 13 Answering system, 30-39 Battery charging, 10 Battery installation, 10 Belt clip, 12 Call waiting, 15 Call transfer, 19 Caller ID, 27 add entries to phone directory, 29 delete entries, 29 dial entries, 29 CID, 27...
  • Page 65: Remote Access Wallet Card

    Appendix Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Fold here. Cut along dotted line. Call your phone number, then enter your two-digit access code (preset to 19).
  • Page 66 www.telephones.att.com Copyright © 2006 Advanced American Telephones. All rights reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 4 AT&T 06/06. 91-000648-040-000...

Table of Contents