Panasonic KX-FLB852CX Service Manual page 93

6.4.2. LAN (option)
Problem
I cannot operate the following
functions.
- PC printing
- PC scan
- Remote Control
- PC FAX
- Device Monitor
I cannot enter the following feature code
on the fax unit
- #443 / #490 / #491 / #492 / #500 / #501
/ #502 / #503 / #507
I cannot find the fax unit in the[Target
Device] or [Device Select] dialog box
when operating the following functions.
- PC scan
- Remote Control
- PC FAX
- Device Monitor
The name of the desired computer will not
be displayed on the fax unit when scanning
documents from the fax unit.
I cannot change the features in Remote
Control.
• • • • Confirm the LED via the LAN port of the LAN board. If the LED s glowing green or blinking
yellow, the network access is working correctly.
-- Green LED on: The LAN board is linked to the network equipment on the LAN.
-- Yellow LED blinking: The LAN board is communicating with the network equipment on the
LAN.
If the LED is not glowing or blinking, follow the solutions below to solve the problem.
• • • • The IP address of the fax unit may have changed.
To detect the IP address, proceed as follows.
1. Click [Start], then select [All Programs] or [Programs] → [Panasonic] → [KX-
FLB800_FLM650 Series] → [IPAddress Checker].
− − − − The IP address for the fax unit will be detected.
Note
• • • • If the IP address cannot be detected, enter it manually (feature #501). The IP address of the
computer and the fax unit must be in the same local IP address class as shown below. Set the
IP address in the range of the number specified in the class corresponding to your local network
scale
• • • • Your firewall software is blocking the connection. Disable the firewall software or change the
firewall setting to work Multi-Function Station properly.
• • • • Make sure the LAN board has been attached correctly.
• • • • The printer driver has not been installed. Install it on your computer.
• • • • The printer driver has not been installed. Install it on your computer.
• • • • The PC name list up feature has been set to [Off ]. Set to [On] in the [Network Scan Setup].
• • • • The maximum number of computers on the LAN is connected to the fax unit (up to 32
computers). Set the PC name list up feature to [Off] on the other computers.
• • • • The IP address of the fax unit may have changed. To detect the IP address, proceed as follows.
1. Click [Start], then select [All Programs] or [Programs ] → [Panasonic] → [KX-
FLB800_FLM650 Series ] → [IP Address Checker ].
− − − − The IP address for the fax unit will be detected.
You need to assign a computer as ADMIN PC beforehand (feature #443).
93
Cause & Remedy
KX-FLB852CX / KX-FLB852CXS